Latest Customers Podcast Episodes
342 Realtors in Crisis: How to Thrive Amidst Industry Shakeups w/Ernest Govan & Karen Tucker
REFERRALS PODCAST - May 21, 2024 05:00 - 47 minutes ★★★★★ - 130 ratingsThe real estate world is changing a lot because of the NAR settlement. This makes Realtors worried about how they will get paid. Aside from making Realtors nervous, they are scared about losing their clients and money. Many don't know what to do and feel stressed about how to keep their jobs ...
Great Leaders Know Change Does Not End Great Relationships
CX Storytime, Tales from the Customer Journey - May 20, 2024 17:00 - 8 minutes ★★★★★ - 3 ratingsIn this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher asks us to maintain relationships even through significant change. Change is a part of the work world, whether it's as big as a merger or reorganization of a company or as traditional as movi...
#161 - Master Class - Potato Selection with David Miller & Stelios
The Ceres Podcast - May 20, 2024 14:57 - 1 hour ★★★★★ - 1 ratingJoin David Miller and Stelios on the first episode of the "Ceres Master Class" podcast, "The Potato Selection Episode." This episode is essential for anyone in the fish and chip industry, focusing on sourcing the best chipping potatoes. With over 35 years of industry experience, David, alongs...
157: Building Customer Loyalty Through Sustainability With Christy Cook
Customer Service Academy - May 19, 2024 13:27 - 25 minutes ★★★★★ - 46 ratingsIn this episode we invite Christy Cook into the studio to discuss sustainability and ESG (environmenal, social, and governance). It is all about ensuring you deliver great experiences as well as make a positive impact in your community. Visit https://www.4xi360.com/truenorth to learn how ...
Go Farther Episode #12: What’s Your Box of Awesome?
Startup Selling: Talking Sales with Scott Sambucci - May 17, 2024 00:00 - 1 hour ★★★★★ - 27 ratingsIn this episode, Scott Sambucci sits down with Dan Waldschmidt, a best-selling author, motivational speaker, and business strategist, to explore the application of Dan's EDGY Framework to the life of an entrepreneur and startup CEO. Dan's journey from success to failure and back again, including...
Go Farther Episode #13: What’s Your Box of Awesome?
Startup Selling: Talking Sales with Scott Sambucci - May 17, 2024 00:00 - 1 hour ★★★★★ - 27 ratingsIn this episode, Scott Sambucci sits down with Dan Waldschmidt, a best-selling author, motivational speaker, and business strategist, to explore the application of Dan's EDGY Framework to the life of an entrepreneur and startup CEO. Dan's journey from success to failure and back again, including...
#160 - Mark Petrou talks to Giovanni Fionda - Past Masters
The Ceres Podcast - May 16, 2024 20:17 - 1 hour ★★★★★ - 1 ratingIn this episode of the Ceres Podcast Past Masters, Mark Petrou had the privilege of hosting a captivating conversation with Giovanni Fionda. Giovanni, the winner of the Seafish Fish & Chip Shop of the Year in 2010, shares his unique perspective after a hiatus from the industry, navigating a new ...
#159 - Stelios talks to David Nicolaou from Auckley Friery
The Ceres Podcast - May 16, 2024 18:58 - 1 hour ★★★★★ - 1 ratingDavid Nicolaou, owner of Auckley Friery, joins Stelios in Auckley near Doncaster. Since David is now joining Stelios as the co-host of Read the News, we thought introducing you to David would be a great idea. We hope you enjoy this episode; we know Stelios did. Download your FREE copy of the F...
Seandette Wiltshire - The Contact Hub - CX and BPO Is Taking Off In Barbados
CX Files - May 16, 2024 12:33 - 31 minutes ★★★★★ - 5 ratingsSeandette Wiltshire is the founder and director of strategy and operations at The Contact Hub. She is based in Christ Church, Barbados. The Contact Hub offers contact center and marketing services to companies in Barbados - and beyond. In this conversation with Peter Ryan, Seandette talks abou...
From Beige Walls to Beautiful Chaos: The Evolution of Tattooed Mom
Behind the Review - May 16, 2024 07:00 - 29 minutes ★★★★★ - 40 ratingsIt should come as no surprise that a restaurant called Tattooed Mom is as eclectic as the name implies. Open for 27 years in Philadelphia, Tattooed Mom serves great food for everyone — omnivores, vegetarians, and vegans alike. Owner Robert Perry has built a community-first space by holding as m...
PTB 425: Work backwards to hit your goal
Passing The Baton Leadership Podcast - May 15, 2024 10:00 - 21 minutes ★★★★★ - 22 ratingsSometimes goals can seem challenging to complete due to complexity or just the sheer scale of the change needed to hit the goal. Today, we unpack a strategy to successfully hit your goal by working backwards from the desired outcome. Join Zack Hudson as he helps you grow your leadership s...
341 Did This Just Change the Real Estate Game Forever? Chaos = Danger + Opportunity with Michael J M
REFERRALS PODCAST - May 14, 2024 14:23 - 1 hour ★★★★★ - 130 ratingsDid you know that every month Michael J. Maher hosts a Zoom live mastermind for all members of the Generosity Generation? That’s right! We love the format of the podcast....but sometimes, it’s fun to hear directly from you! So, have you been to one of our live masterminds? We call them JAM sessi...
Boost Your Revenue: Guide to Direct Bookings and Digital Mastery
The Michelle Pascoe Hospitality Podcast - May 14, 2024 10:44 - 59 minutesJoin me for an insightful conversation with Bart Sobies, the powerhouse behind The Accommodation Show, iBooked.Online, and the STRIVE to Thrive Conference. Bart's entrepreneurial journey began at just 15 with his first online business, which grew into a successful tech company. With his deep exp...
Combatting Maternal Health Stats – Female Biracial Health Tech Executive, Meet Dana Medema
The DocPreneur Leadership Podcast - May 12, 2024 10:00 - 59 minutes ★★★★ - 9 ratingsAbout Dana Medema Dana Medema is Senior Vice President of Personal Health for Philips North America where she leads the growth and transformation of the Personal Health business across the U.S. and Canada. With more than 20 years of global experience in health and beauty categories, her ex...
Go Farther Episode #12: Automate Decisions
Startup Selling: Talking Sales with Scott Sambucci - May 10, 2024 00:00 - 42 minutes ★★★★★ - 27 ratingsIn this episode, Scott discusses the benefits of automating decisions to maintain discipline and productivity in both personal and professional settings. He emphasizes the importance of time blocking and accountability in overcoming distractions and ensuring consistency in routines. By sharing e...
Steve Mosser - Sensée - Flexible WFM & Total Footprint Optimization
CX Files - May 09, 2024 17:06 - 29 minutes ★★★★★ - 5 ratingsSteve Mosser is the Group CEO & Chief Innovations Officer at Sensée. He is based in London, UK. Sensée is a work-from-home specialist, but has recently purhased The Contact Company, in Liverpool UK. This more or less doubled their size, but means they now offer both contact center and WFH opt...
How Leadership Needs to React to a Tragedy Test
CX Storytime, Tales from the Customer Journey - May 09, 2024 16:00 - 10 minutes ★★★★★ - 3 ratingsIn this episode of Relationships at Work, communications and leadership nerd (and host) Russel Lolacher explores how leadership should and shouldn't respond to tragedy from their teams. Not so long ago, Russel experienced a personal tragedy, which inspired his curiosity on how leaders and workp...
Books and Business: The Evolution of Powell’s City of Books
Behind the Review - May 09, 2024 07:00 - 34 minutes ★★★★★ - 40 ratingsPowell's City of Books is no mere bookstore; it's an institution, community, and treasure for bibliophiles. This literary haven offers new, used, and rare finds that beckon readers from every corner of the globe. Store Manager Bry Hoag helped Powell's flourish into a cultural icon with its uniq...
5 Limiting Beliefs That Could be Hurting Your Music School | EP 228
Music Lessons and Marketing - May 08, 2024 13:11 - 18 minutes ★★★★★ - 28 ratingsJoin Dave as he shares the top challenges music school owners face and how to overcome them. Based on insights from a recent Music Lessons and Marketing Facebook group poll, Dave identifies five common limiting beliefs among music school owners, such as not enjoying the business side or feeling ...
PTB 424: The difference between a "C" performer and "C" performance and other listener questions
Passing The Baton Leadership Podcast - May 08, 2024 10:00 - 30 minutes ★★★★★ - 22 ratingsThis week we return to our listener mailbox to answer your questions! You can send in your questions for the show at [email protected] Join Zack Hudson as he helps you grow your leadership skills weekly. Passing the Baton podcast is hosted by Neha Shingane & Mike Floyd. Vi...
#158 - Stelios talks to Reece Head, Fry Magazine & Fry Top 50 Awards
The Ceres Podcast - May 07, 2024 19:13 - 1 hour ★★★★★ - 1 ratingStelios chats to Reece Head from Fry Magazine, the Fry Top 50 Awards. They go on to discuss the development of Fry Magazine, the invention of the Fry Top 50 Awards, and how they have evolved over the years. While they were talking, they delved into National Fish & Chip Day. ⬇️ Download your F...
340 Master Your Minutes, Master the Market: High Level Time Strategies w/Karla Roberdeau & Tausha Blaksley
REFERRALS PODCAST - May 07, 2024 17:02 - 43 minutes ★★★★★ - 130 ratingsForget everything you know about managing your time. Traditional time management strategies often fall short, leaving professionals frustrated and stuck in an unproductive rut. But what if there's a different way? A way that not only streamlines our workflow but also maximizes our influence a...
Your Leadership Toolbox - Celebrating Episode 500
Creating Disney Magic - May 07, 2024 06:06 - 35 minutes ★★★★★ - 429 ratingsLEADERSHIP & MANAGEMENT TOOLBOX In this special virtual event, Lee and Jody Maberry record a live episode of the podcast with over 170 attendees. Thank you for the ongoing support and commitment to create Disney magic in your organization. This episode focuses on one big question to ask...
#157 - Mark Petrou talks to Gordon Hillan from KFE Limited
The Ceres Podcast - May 06, 2024 20:15 - 1 hour ★★★★★ - 1 ratingMark Petrou talks to Gordon Hillan from KFE Limited about his journey into Fish & Chips with family, how he spread his wings to go it alone, and how he made it to KFE Limited as the Scottish Area Manager. Download your FREE copy of the Fish & Tips E-Book and boost your business today. Join ...
A Taste of Innovation: The Stomping Ground Brewing Co Experience
The Michelle Pascoe Hospitality Podcast - May 06, 2024 05:01 - 58 minutesIn this episode, we delve into the captivating journey of Steve Jeffares, a filmmaker turned craft beer pioneer. Steve's story begins with a pivotal moment in 2000, when he experienced a beer revelation while living in Los Angeles. Upon returning to Melbourne, he, along with Guy Greenstone and J...
Navigating Transition at PR Firms: Founder Succession, Agency Growth
PRmoment India - May 03, 2024 14:30 - 38 minutesDiscover the resilience and adaptability required for founder-led PR agencies when the original visionaries step back, as we unravel the layoffs of Ketchum Sampark and Ketchum in China. With the expertise of industry veterans Tarunjeet Ratan, Rishi Seth, and Aman Dhall, we delve into the crucial...
Starting a Business That Aligns With Your Passions
Behind the Review - May 03, 2024 07:00 - 32 minutes ★★★★★ - 40 ratingsBonnie Mauldin has been hustling since she was a kid. At eight years old, she was knocking on doors offering to shovel driveways. After graduation, she entered the medical field, but quickly discovered it was not for her. Now, Bonnie owns two successful businesses, The Mauldin Group and Mauldin ...
Go Farther Episode #11: Be Deliberately Emergent
Startup Selling: Talking Sales with Scott Sambucci - May 03, 2024 00:00 - 40 minutes ★★★★★ - 27 ratingsIn this episode, Scott Sambucci explores the balance between deliberate and emergent strategies in personal and professional settings. Drawing from his ultra running experiences and work life, he shares practical applications of this balance, such as his decision-making process for participating...
CX Outsourcers Atlanta - Immediate Feedback From The Conference Floor
CX Files - May 02, 2024 20:23 - 9 minutes ★★★★★ - 5 ratingsCXOutsourcers 2024 took place on May 1/2 in Atlanta, GA. Both Mark Hillary and Peter Ryan were at the event. Mark talked to some of the speakers and delegates about their thoughts on what they experienced and learned from the event. This podcast features: Stephen Loynd, Founder and Princip...
Marketing Mastery: A Conversation with Marketing Happy Hour Podcast Hosts
Behind the Review - May 02, 2024 07:00 - 34 minutes ★★★★★ - 40 ratingsErica Spitzley and Cassie Tucker are crazy about two things: marketing and happy hour. So when one happy hour turned into a four-hour conversation about the best and brightest marketing ideas, they knew they had to build a bigger table, so to speak. They created the Marketing Happy Hour podcast...
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