Latest Customers Podcast Episodes
BREWING SUCCESS: HOW ALEX CRAFTS COMMUNITY AND COFFEE IN SYDNEY
The Michelle Pascoe Hospitality Podcast - April 30, 2024 07:00 - 54 minutesWelcome to this exciting episode of our podcast where we delve into the vibrant world of Sydney's specialty coffee and hospitality scene with Alex Williams, a seasoned entrepreneur and co-founder of three renowned retail brands: The Commune Project, Dachshund Coffee, and Anvil Coffee Co. With ov...
339 How Good Relationships Turn into Great Referrals in Real Estate w/Wally Elibiary
REFERRALS PODCAST - April 30, 2024 05:00 - 58 minutes ★★★★★ - 130 ratingsIf you think real estate success is determined by the number of deals you close, think again! In a world obsessed with quick sales and digital metrics, what makes all the difference could be sitting right under your nose: the relationships you nurture. Too many real estate professionals conti...
An Instagram Ads Strategy For Group Classes | EP 227
Music Lessons and Marketing - April 27, 2024 19:47 - 37 minutes ★★★★★ - 28 ratingsReady to dive into the world of Instagram advertising with Danny Thompson? In this episode, he's spilling all the secrets on how to rock Instagram ads and supercharge your advertising game. We'll talk about fixing those pesky advertising problems and using what you learn to make your campaigns s...
#151 - Andrew Crook, The National Federation of Fish Friers
The Ceres Podcast - April 24, 2024 12:06 - 2 hours ★★★★★ - 1 ratingStelios is joined by Andrew Crook, the president of the National Federation of Fish Friers; they delve deep into the pressing issues affecting the Fish & Chip industry. Download your FREE copy of the Fish & Tips E-Book and boost your business today. Episode Sponsor -> Natural Gold Batter M...
PTB 422: The value of advanced schooling and other listener questions
Passing The Baton Leadership Podcast - April 24, 2024 11:00 - 29 minutes ★★★★★ - 22 ratingsThis week we return to our listener mailbox to answer your questions! You can send in your questions for the show at [email protected] Join Zack Hudson as he helps you grow your leadership skills weekly. Passing the Baton podcast is hosted by Neha Shingane & Mike Floyd. Vi...
338 A Smart Start! The Four Clarifying Questions to Jumpstart Your Day with Michael J Maher
REFERRALS PODCAST - April 23, 2024 14:32 - 49 minutes ★★★★★ - 130 ratingsMichael J. Maher unveils the key to a productive and focused day: The Four Clarifying Questions. Join Michael as he delves into part of his daily morning ritual, where he asks himself four crucial questions to set the tone for success. By identifying top priorities, assessing client relationship...
How To Increase Sales And Improve Retention In Just 10 Minutes | EP 226
Music Lessons and Marketing - April 23, 2024 13:20 - 9 minutes ★★★★★ - 28 ratingsDiscover effective strategies to boost sales and enhance student retention in your music school. In this episode, Dave unveils two proven methods to keep students engaged and coming back for more. Say goodbye to churn and hello to growth with these actionable insights! Jonah Berger’s onto ...
Chef’s Table to SEO: Jose Chavez’s Recipe for Digital Success
The Michelle Pascoe Hospitality Podcast - April 21, 2024 06:28 - 43 minutesOnce a high-flying chef in the world’s most prestigious kitchens, Jose Chavez has swapped his chef’s hat for the digital cap of SEO and blog growth mastery. With 15 years of stirring sauces and seasoning steaks in hatted establishments like Jacques Reymond and on shows such as MasterChef, Jose’s...
The Go Farther Episode #9: Schedule Everything
Startup Selling: Talking Sales with Scott Sambucci - April 19, 2024 00:00 - 40 minutes ★★★★★ - 27 ratingsIn this episode, Scott underscores the pivotal role of clarity, control, and confidence in attaining success, offering a structured approach to goal-setting. He emphasizes the importance of visualization, effective planning, and preparation, advocating for the mapping out of timeframes and condu...
Paula Kennedy Garcia - CX Digital Delivery
CX Files - April 18, 2024 09:17 - 14 minutes ★★★★★ - 5 ratingsCX Outsourcers Special Edition: For the next two weeks CX Files will be published on both Monday and Thursday giving previews of the talks that will be taking place in Atlanta at the CX Outsourcers conference on May 1/2... --- Paula Kennedy Garcia is an old friend of the CX Files. She has se...
Three Lists in Three Years: How Il Canale Uses Yelp to Fuel Growth and Inspire Change
Behind the Review - April 18, 2024 07:00 - 28 minutes ★★★★★ - 40 ratingsAlessandro Farruggio and his family, owners of Il Canale in Washington D.C., are experts in the pizza business. Since Alessandro’s father immigrated from Italy in the 1970s, the family has been serving authentic Italian recipes in the D.C. area. Their delicious food, consistent customer engagem...
PTB 421: Be the farmer
Passing The Baton Leadership Podcast - April 17, 2024 11:00 - 23 minutes ★★★★★ - 22 ratingsWe wrap our Be Series with Be the farmer! Join us as we dive into the leadership qualities and lessons that can be learned from farming. Find our full Be Series at https://www.zackhudson.com/be-series/ Join Zack Hudson as he helps you grow your leadership skills weekly. Passing the Bato...
337 The $400 Million Follow Up: How to Maximize Your Post-Event Referrals w/Dustin Fox
REFERRALS PODCAST - April 16, 2024 05:00 - 52 minutes ★★★★★ - 130 ratingsIf we want a business that has raving fans and constant referrals, events are non-negotiable, but that’s only if you do the work after everyone goes home. If you don’t have a follow-plan in place, all the hard work, value and momentum of the gathering goes down the drain. Many real estate ...
Ask For Your Next Opportunity
Creating Disney Magic - April 16, 2024 05:00 - 15 minutes ★★★★★ - 429 ratings“People don't know what you’re thinking. You have to have the courage to go tell them." Key Moments 03:46 Typecasting in the Workplace 06:02 Taking Opportunities for Career Advancement 08:33 Proactive Pursuit of Career Goals 10:54 Preparing for a Career Discussion with Your Boss 13:4...
Modern Patient Expectation Workflow: "Care, Serve, Treat. Repeat."
The DocPreneur Leadership Podcast - April 15, 2024 17:42 - 27 minutes ★★★★ - 9 ratingsBy Editor, Concierge Medicine Today It has been a minute since my wife and I watched Mad Men. I still remember a few quotes, though. I recall Roger Sterling's sage marketing and business advice (above) with ease. Unrelated, my wife and our close family friends recalled just las...
#150 - Jamie Bird, Birds Bakery
The Ceres Podcast - April 14, 2024 20:11 - 1 hour ★★★★★ - 1 ratingStelios is joined by Jamie Bird, the Director of Strategy at Birds Bakery, a family-run business founded in 1919 by three brothers with expertise in baking, butchering, and confectionery. Birds Bakery is known for its commitment to freshness and quality, using traditional recipes and methods. Ja...
The Go Farther Episode #8: Plan, Prepare & Visualize
Startup Selling: Talking Sales with Scott Sambucci - April 12, 2024 00:00 - 50 minutes ★★★★★ - 27 ratingsIn this episode, Scott underscores the crucial elements of clarity, control, and confidence in the pursuit of success, offering a structured approach to goal-setting. Emphasizing the significance of visualization and effective planning, he advocates for meticulous preparation through time mappin...
Alex Mead - Total CX - Bahrain For Nearshore And Offshore CX
CX Files - April 11, 2024 19:58 - 27 minutes ★★★★★ - 5 ratingsAlex Mead is the CEO of Total CX. He is based in Bahrain. Alex is a long time friend of the CX Files and he has featured before talking about the need for better CX advice and expertise across the industry. In this discussion with Peter he is talking about Bahrain and the opportunity for this ...
Tea and Milk Owner Expands Both His Business and Customer Horizons
Behind the Review - April 11, 2024 07:00 - 46 minutes ★★★★★ - 40 ratingsTea and Milk owner Mathew Wong has gone to great lengths to create the best bubble tea possible, traveling as far as Japan to research and source his tea. He uses only the highest quality ingredients in all of his products, but found that they weren’t always popular with customers, who had grow...
PTB 420: Be a song
Passing The Baton Leadership Podcast - April 10, 2024 11:00 - 27 minutes ★★★★★ - 22 ratingsOur Be series is back! Today we dive into the characteristics of a song and how they can positively influence your leadership at work and home. Find our full Be Series at https://www.zackhudson.com/be-series/ Join Zack Hudson as he helps you grow your leadership skills weekly. Passing t...
#149 - Marcus French, French's Fish Shop
The Ceres Podcast - April 10, 2024 09:16 - 1 hour ★★★★★ - 1 ratingIn this episode of the Ceres Podcast, we're thrilled to welcome Marcus French, a seasoned fish and chip industry veteran and the proud operator of French's Fish Shop in Wells-next-the-Sea. As a third-generation frier, Marcus has fish frying deeply rooted in his lineage, tracing back to 1921 when...
336 3 Sales Cycles: The Key to Being Ridiculously Profitable
REFERRALS PODCAST - April 09, 2024 05:00 - 42 minutes ★★★★★ - 130 ratingsWith 4 out of 5 entrepreneurs going out of business in 5 years or less, we have a sales crisis on our hands. There's a reason why so many people are dropping out of the dream and failing at sales. It’s the way sales has been taught for decades. The chase-and-corner-them method doesn’...
Leaders Don't Need to Know Everything
Creating Disney Magic - April 09, 2024 05:00 - 16 minutes ★★★★★ - 429 ratings"Include others that have been there and are doing the work. They know what works. If you ask their opinion and listen with an open mind, you don't need to know much yourself. And you can still make a good decision." Key Moments 03:02 Customer and Employee Wisdom 06:12 Inclusive Decisio...
155: Smarter Chatbots + AI to Delight Customers With Peter Voss
Customer Service Academy - April 08, 2024 14:47 - 28 minutes ★★★★★ - 46 ratingsIn this episodes we invite Peter Voss from Aigo.ai into the studio to talk about Artificial Intelligence and how it can reduce friction for customers and consumers. Visit https://thetonyjohnson.teachable.com/ to invest in your sales team. - Don't let the rulebook get in the way of creati...
Brewing To a Different Tune
The Michelle Pascoe Hospitality Podcast - April 07, 2024 07:25 - 54 minutesRichard Jeffares' journey from craft beer enthusiast to gluten-free brewery pioneer is a tale of passion, resilience, and innovation. Diagnosed with Coeliac Disease in 2015, Jeffares faced the stark reality of a gluten-free diet, stripping him of the craft beer diversity he cherished in Australi...
Go Farther Episode #7: Gratitude
Startup Selling: Talking Sales with Scott Sambucci - April 05, 2024 00:00 - 32 minutes ★★★★★ - 27 ratingsIn this episode, Scott delves into the transformative power of gratitude, emphasizing its profound impact on both personal and professional growth. He underscores the importance of recognizing abundance and opportunities, urging listeners to shift their mindset towards problem-solving and owners...
Nirali Amin - LivePerson - The State Of Customer Conversations And The AI Gap
CX Files - April 04, 2024 18:50 - 31 minutes ★★★★★ - 5 ratingsNirali Amin is the SVP Global Solutions and Success at LivePerson. She is based in the US. LivePerson recently published a report focused on the state of customer conversations and the emerging "AI gap" between the willingness of customers to use and accept AI customer service solutions and th...
Innovation Through Experience: Unpacking Jess McDonald's Business Mastery
The Michelle Pascoe Hospitality Podcast - April 04, 2024 07:04 - 46 minutesIn this episode, I delve into the intricacies of building businesses, navigating through evolutions, fostering innovative ideas, and leveraging corporate world experiences with none other than Jess McDonald. With a remarkable 25-year journey in retail that has taken her across the globe—from Jap...
How to Create a Word-of-Mouth Marketing Strategy | EP 225
Music Lessons and Marketing - April 03, 2024 12:40 - 20 minutes ★★★★★ - 28 ratingsReady to unlock the secrets of a powerful word-of-mouth marketing strategy? Dive into this eye-opening episode with Dave. Despite its undeniable effectiveness, too many music schools are missing out on the potential of word-of-mouth marketing. Discover why it's crucial to shift your focus from o...
PTB 419: Teach your leaders to be empathetic
Passing The Baton Leadership Podcast - April 03, 2024 11:00 - 22 minutes ★★★★★ - 22 ratingsWe could all use and benefit from a little more empathy from others. Today, we'll talk about the importance of emptahy in leadership and how you can equip others to show more empathy in their dialy fuities. Join Zack Hudson as he helps you grow your leadership skills weekly. Passing the B...
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