ServiceNow Podcasts
620 episodes - English - Latest episode: 12 days ago - ★★★★ - 12 ratingsServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
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Episodes
New ServiceNow Community: Join, engage, learn
December 07, 2022 20:00 - 18 minutes - 16.6 MBJoin us as we speak to ServiceNow Community lead Celina Zamora. Hear about the new and improved Community experience and the best way for you to engage with and learn from others in the ServiceNow ecosystem. See omnystudio.com/listener for privacy information.
Mission Possible - Centralizing and simplifying risk management
December 02, 2022 14:00 - 13 minutes - 12.1 MBJoin ServiceNow risk experts Matt Fisher and Hassan Javed as they discuss the evolution of risk management. Acknowledging that risk is becoming increasingly embedded in every facet of the work we do, Matt and Hassan point out how organizations are now looking for a complete, centralized, and simplified picture of risk in order to effectively meet objectives. Tune in as they share insights on how Government agencies can achieve this connected view and proactively manage risk. See omnystudio....
Episode 20: Use the right Agile value metrics
November 30, 2022 13:00 - 7 minutes - 7.17 MBJoin Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss which Agile value metrics to use to deliver value to customers. You can’t improve what you don’t measure, and you also need to measure the right things. Using relevant Agile value metrics are essential for businesses to evaluate and improve their Agile work methodologies. Flow of business value, outcomes, and competency are just a few examples. Listen to find out more about what metrics you should ...
In Platform Process Mining with Dan Grady
November 30, 2022 07:00 - 39 minutes - 36.3 MBProcess mining may not sound like the sexiest thing to a developer, but today's guest is going to convince us otherwise why you really want to consider it in your overall platform strategy. Topics 00:00 Welcome/introduction 07:06 In-platform processing mining overview 08:31 Benefits of in-platform 14:02 Performance Optimization on PDIs 15:24 How it makes work better 18:09 The ski map 21:17 Finding definitions 24:14 Connecting with Automation Center 27:26 Sidebar: Single platform ...
Field Service Management
November 29, 2022 14:00 - 27 minutes - 24.8 MBIn this episode, we will discuss Evora IT, a ServiceNow partner for over two years, and how ServiceNow changed how they handle their processes. Christian Bartels is Co-Founder and CEO of Evora IT, and has previously worked with SAP and ENERGY4U for a combined total of over ten years. He co-founded Evora IT in 2011 and has been the CEO since 2014. He is currently the Managing Director of Evora IT Solutions Group GmbH. They are joined by Beau Gibbs and Joey Punneo. Beau Gibbs is the Executiv...
When It Comes To Tech Leadership, Vanessa Smith Has Got Game!
November 27, 2022 21:59 - 35 minutes - 32.2 MBA broken ankle may have prevented her visit to Australia this month, but it wasn't going to stop Vanessa Smith sharing her wisdom on tech careers, digital wallets and the life of a basketball mum. This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Vanessa to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen. See omnystudio.com/listener for privacy information.
Tokyo Integration Hub Features with Anders Henriksson
November 16, 2022 07:00 - 24 minutes - 22.2 MBAs many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub. Topics 00:00 Welcome/introduction 04:36 Automation Engine with Michael Meiner 04:52 Integration Hub defined 07:22 Connection overrides 09:38 Integration Hub Imports Mapping Updates 12:56 Matching reference fields 14:18 ...
States and Government Agencies
November 15, 2022 12:00 - 16 minutes - 15.2 MBIn this episode, we will discuss how the state of South Dakota used the ServiceNow platform to give an easy-access channel to citizens wanting to do business with, or consume services provided by the state. Pat Snow is the Chief Technology Officer for the state of South Dakota. He has been delivering IT services to the executive branch of state government, K-12 in South Dakota, as well as higher education since 1997 in various capacities, including telecommunications, data centers, and endp...
Michelle Mitchelhill Uncovered One Of The Hidden Pathways To A Career In Sales
November 13, 2022 23:57 - 27 minutes - 24.8 MBHer Marketing lecturer advised her not to get sucked into sales, and we're so glad she ignored him! A sales leadership career spanning eight countries has led Michelle Mitchelhill to the perfect blend of sales and marketing in the world of channels and alliances. This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Michelle to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen. See omnystudio.com/listener for pri...
New Tokyo Mobile Features with Adam Golab
November 02, 2022 07:00 - 34 minutes - 31.9 MBThe ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features Topics 00:00 Welcome/introduction 04:50 How mobile got where it is 11:12 The mobile SDK 14:13 What's new in Tokyo 22:29 Why do we have multiple apps? 27:06 Lightning round 29:58 Roadmap 31:02 Words of advice 32:39 Contact info 33:12 Outro Links LinkedIn Docs: Mobile hierarchy Ema...
Meet us in Tokyo
November 01, 2022 22:02 - 11 minutes - 10.4 MBOur guest Aaron Fulkerson takes us on a tour of Tokyo and Impact! In this episode, listen to Aaron talk about the enhancements to Impact in the Now Platform Tokyo release. Find out more about ServiceNow Impact here. Got a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
Veterans Day
November 01, 2022 14:34 - 21 minutes - 20.1 MBIn this episode, we will interview Veterans of the United States army for the upcoming Veterans Day about what they do at ServiceNow and how transition programs help upskill veterans. Herb Thompson is a retired Special Forces (Green Beret) leader and the only person in the US Army history to have earned the Green Beret and Drill Sergeant of the Year award. He has worked as a Program Manager for the Veteran Programs at ServiceNow since November 2021 and is the author of the best-selling a...
NextGen Graduate Huma Saleem Speaks Two Languages: Business And Tech
October 30, 2022 22:48 - 23 minutes - 21.3 MBNextGen graduate, Huma Saleem, speaks two languages: business and tech. She also loves learning new technology, breaking stereotypes and ALL four seasons of Aussie weather! This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Huma to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen. See omnystudio.com/listener for privacy information.
Episode 64: Bringing your data together with CSDM
October 26, 2022 21:03 - 15 minutes - 13.9 MBIn this episode, Portfolio Manager Mary Vanatta talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting. This episode covers: What is CSDM? A new way of operating Implementing CSDM Getting started For more information, see: Product documentation: Common Service Data Model CSDM 4.0 White paper Now Create: CSDM Getting Started Workshop Now C...
Eliminating the Soul-sucking Work for our Employees and Customers
October 26, 2022 19:24 - 31 minutes - 28.6 MBFrom the outside, you’d think digital transformation in technology companies would have higher success rates than other industries, but the data doesn’t support that. In this episode, John Spencer and George Humphrey, VP and Managing Director, TSIA, explore new TSIA research on why that is and how technology companies can unlock operational efficiency and enable new experiences in the era of XaaS. See omnystudio.com/listener for privacy information.
Using operational technology to drive insights and achieve excellence
October 24, 2022 16:19 - 35 minutes - 32.4 MBMore than ever, manufacturers are are forced to increase productivity with what they have now - essentially do more with less. In this episode of Innovation Today, host Spencer Beemiller talks with Graeme Wright, Chief Digital Officer for Manufacturing & Utilities at Fujitsu to dive into operational technology. Graeme dives deep into what manufacturers can do today and beyond to increase effeciency with operational technology. See omnystudio.com/listener for privacy information.
Supplier lifecycle management: risk, efficiencies and wins
October 24, 2022 15:40 - 37 minutes - 34.7 MBIn this episode of Innovation Today, host Spencer Beemiller talks with Sumeet Kaul, Senior Manager at Deloitte about all things disruption in the supply chain industry. Sumeet will share his inisghts into not only technology disruption but also what we face with inflation, the current workforce challenges as well as risk and efficiencies. See omnystudio.com/listener for privacy information.
Powering PMA Goals: Workforce
October 21, 2022 13:00 - 29 minutes - 27.2 MBThe President’s Management Agenda (PMA) aims to make every federal job a “good job.” It emphasizes employee engagement at a critical time when many Americans are interacting with government in new ways. It also challenges agency leaders to think differently about recruiting and retention, to look beyond the numbers and build a workforce that reflects the population it serves. In this program we explore the challenges and opportunities to transform the federal workforce and meet or exceed PMA...
Episode 19: How Agile funding emphasizes value
October 20, 2022 12:00 - 10 minutes - 9.24 MBJoin Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss Agile funding and how it compares to traditional finance operations. Agile funding is a flexible budgeting model that allows businesses to respond to changing circumstances and invest or reallocate where the most value is achieved. With its value-focused approach, Agile funding aligns with the importance of enterprise agility and ensures the continuous delivery of value. Listen to find out more abo...
Next Experience in Tokyo with Amanda Joslin
October 19, 2022 07:00 - 20 minutes - 18.4 MBIn San Diego we introduced the Next Experience which made using the platform ever easier than ever. Today's guest takes us through some of the Tokyo features and beyond including a few tips that you may not know about. Topics 00:00 Welcome/introductions 04:26 Introduction to Next Experience 06:03 Unified navigator 09:23 New Tokyo features 10:58 Blockers 12:59 Themes 13:54 Roadmap 15:17 Enablement 16:01 Words of advice 17:30 Contact info 18:00 Outro Links Next Experience Center...
Key challenges in manufacturing operations
October 18, 2022 21:34 - 28 minutes - 26 MBIn today's ever changing landscape, it's more important than ever to be able to adapt quickly to operational challenges. In this episode of the Innovation Today podcast, host Spencer Beemiller talks with Vamshi Rachakonda, Vice President and Sales Leader Capgemini Americas. The two will discuss how to stay at forefront of the strategic and operational challenges in pursuit of higher business goals. See omnystudio.com/listener for privacy information.
Episode 14: User Experience (UX)
October 18, 2022 15:30 - 17 minutes - 15.8 MBIn this episode, we will discuss User Experience (UX), User Interface (UI), and Human Center Design (HCD) which bring value to the customers and partners. Arnold June is a Director of Design Programs. He focuses on design operations, and AJ Siegel is a Senior Staff Product Designer. He focuses on the workflow design studio in pre-sales organization, working directly with customers on unique innovations and digital transformation at the ServiceNow platform. The Customer Connection podcast h...
Eric Swift Learned Some Important Lessons From Mum, Including The Importance Of Being An Ally
October 17, 2022 01:17 - 28 minutes - 26 MBFrom watching his Mum thrive in a supportive workplace, to being the leader that advocates and opens doors. From creating his first workflow for a friend's business in high school, to working for the World's greatest workflow company. The only thing that hasn't come full circle for Eric Swift is his golf game - that's only just beginning! This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Eric to continue the conversation on the ANZ Women@Now Link...
Defense One State of the Navy - Supporting the Future Warfighter Today
October 14, 2022 13:00 - 16 minutes - 14.9 MBHear Matt Schmitt, Mission Account Manager, ServiceNow, and Dave McDonald, CIO – Plans and Programs, Naval Computer and Telecommunications Area Master Station, Pacific (NCTAMS PAC), as they explore how the command’s approach to modernization has been evolving to meet mission needs and mandates during the Defense One State of the Navy. McDonald will share how they are navigating the technological as well as culture aspects of modernization. See omnystudio.com/listener for privacy information.
Evolving the learning experience
October 12, 2022 22:41 - 19 minutes - 17.5 MBIn this episode, Andy Ho – VP of Learning Experience and Innovation – joins us to discuss robots, virtual reality, and all the latest training innovations from the ServiceNow team. If you want to find out more about Now Learning, click here. Got a question or comment about the Accelerate Podcast series, email us at [email protected]. See omnystudio.com/listener for privacy information.
Defense One State of the Army - How a people-first strategy drives recruitment and retention across the Army
October 07, 2022 13:00 - 15 minutes - 13.8 MBFinding, recruiting, and retaining the right talent are top challenges for the Army. Listen as Dan Kunze, Mission Account Manager, ServiceNow, and LTC Kristin Saling, Director of the Commanding General's Innovation Cell, U.S. Army Human Resources Command, discuss how a people-first strategy drives recruitment and retention. See omnystudio.com/listener for privacy information.
Automation Engine Pre-built Solutions with Michael Meiner
October 05, 2022 07:00 - 35 minutes - 32.4 MBBuy vs. Build is a challenge every developer faces at some point. When it comes to automation and integration, it's good to know your way around the available options before making a decision that could potentially create technical debt. This episode's guest brings some light to the pre-built options for ServiceNow Automation Engine. Topics 00:00 Welcome/Introduction 04:40 Defining Automation Engine 07:09 No/Low/Pro-code 09:49 Bullet 1: Spokes 13:13 Bullet 2: Flow templates 17:02 Bul...
ServiceNow Platform For Customers
October 04, 2022 16:04 - 16 minutes - 15.1 MBIn this episode, we will discuss the ServiceNow platform, Technology, and how customers can maximize the use of the ServiceNow platform. Nick Tzitzon is a Chief Strategist and Corporate Affairs Officer who has worked in the public sector in the local government, state government, and then at the national level for the US government. He spent eight years at SAP, and then became the CEO of SAP and decided to become the CEO of ServiceNow. The Customer Connection podcast helps you learn the im...
Australia Beckoned Alethea Murphy Back To Our Shores For A Career In Tech (And To Swim With Sharks)
October 04, 2022 00:20 - 23 minutes - 21.6 MBSome great advice from Alethea Murphy is to "step into things you're unsure of - you'll be surprised that you tend to swim rather than sink". But then she also enjoys swimming with sharks on the reefs of Ningaloo - so it's no surprise she's thriving in the fast-paced world of tech! This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Alethea to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen. See omnystudio.co...
The value of Scaled Agile Framework (SAFe) Episode 18
September 29, 2022 13:00 - 12 minutes - 11.1 MBJoin Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss the value of Scaled Agile Framework (SAFe) and how to launch a SAFe transformation in your organization. Businesses have always been planning. However, as technology quickly evolves, organizations need to accelerate their processes to test, design, develop, and deliver software. SAFe enables organizations to be more efficient and deliver value faster to respond to volatile market conditions. Scaled...
App Engine Management Center with Brooks Hawkins
September 21, 2022 07:00 - 18 minutes - 16.8 MBAs more organizations adopt low-code strategies and enable their citizen developers, governance and insight to the apps is critical. Today's guest shares her thoughts on one of our capabilities to help with that. Topics 00:00 Welcome and introduction 04:35 What is AEMC? 07:11 Pipelines 09:19 Configuring pipelines 10:39 Installation and licensing 11:42 Controller instance 12:48 Cloning considerations 13:44 Roadmap 15:04 Words of advice 15:38 Contact info 16:20 Outro Links Linke...
Tess Dunlop Is The Perfect Blend Of Technical And Human Interaction
September 18, 2022 22:31 - 22 minutes - 20.8 MBHer passions, her career, her podcast - everything about Tess Dunlop is the perfect blend of technical and human interaction. She loves the fast paced world of solution engineering to keep her on her toes - which are fortunately being kept toasty warm by her IOT-connected heater! This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Tess to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen. See omnystudio.com/lis...
ServiceNow NextGen changes lives
September 14, 2022 17:26 - 11 minutes - 10.2 MBWith the NextGen program, ServiceNow provides access and opportunity to build new skills. Join us as we chat with the owner of the program and learn more by contacting [email protected]. See omnystudio.com/listener for privacy information.
Customer Service Practice
September 13, 2022 15:17 - 16 minutes - 15 MBIn this episode, we will discuss Customer Service Practice, which provides on-site support to customers' issues and also helps customers with domain separation. Kirsten Brandenburg is the Director of Global ServiceNow CSM Centre of Innovation at NewRocket. She focuses on Field Service Management to help customers’ issues onsite. She also contributes to the Managed Service Provider industry, which allows data separation and segregation. The Customer Connection podcast helps you learn the im...
How CX Executive Order Changes Things
September 09, 2022 13:00 - 37 minutes - 34.7 MBIn June, 2022, the federal government announced that $100 million from the Technology Modernization Fund will be allocated specifically for projects that improve the citizen experience. The idea, according to the TMF’s board, is to improve the public’s ability to access and manage government services by delivering self-service digital tools and services and improving non-digital channels like customer call centers. Featured Speakers: Jonathan Alboum, Federal CTO & Principal Digital Strategis...
What's New In AES for Tokyo with Matthew Ripley
September 07, 2022 07:00 - 26 minutes - 24.6 MBTokyo marks the fourth release for our App Engine Studio. What could we possibly add next? In this episode, I talk with Matthew Ripley about some of the new features in this release. Topics 00:00 Welcome/introduction 05:02 AES Overview 07:52 Flow Designer integration to table builder 11:15 Formula builder 14:01 Template sharing 15:37 Notifications 17:19 AES Roadmap 23:57 Advice 24:23 Contact info 24:55 Outro Links LinkedIn Check out the other ServiceNow podcasts. See omnystud...
On Her Journey To Chief Of Staff, The Only Thing Jillian Wood Did By Halves Is Eat A Biscuit
September 05, 2022 01:32 - 18 minutes - 17.3 MBShe runs in the Singapore humidity, she bakes cakes, and she makes sure the people, the process and the plan across Asia Pacific & Japan are all humming along nicely - is there anything Jillian Wood can't do? Turns out there is: eat a whole biscuit, or agree with her partner on who should win the Bledisloe Cup! This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Jillian to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.l...
Healthcare IT in Government - Progress & Best Practices
September 02, 2022 13:00 - 59 minutes - 54.4 MBThe pandemic era of the past two years has highlighted the value of health IT. How have agencies been utilizing IT to improve health care and health care services? During this exclusive edition of Federal Executive Forum, you will learn how top government technology executives are meeting the demands of the evolving IT landscape of health care. See omnystudio.com/listener for privacy information.
Citizen's Service Solutions
August 30, 2022 19:11 - 22 minutes - 20.3 MBIn this episode, we will discuss Citizen’s Service Solutions, which provides emergency and non-emergency support to citizens. Will Loving is the co-founder and the CEO of Servos. He focuses on implementing Citizen's Services Solutions on the ServiceNow customer workflow platform and leveraging his 30 years of SAP and other enterprise solutions implementation experience. The Customer Connection podcast helps you learn the implementation and adoption of the ServiceNow platform. This show is ...
Mission Possible - Technology to accelerate your workforce
August 26, 2022 13:00 - 9 minutes - 8.49 MBSiloed systems, manual processes, risk exposure, evolving ways of working: these are all challenges the IC faces when it comes to its technology. Tune in as ServiceNow thought leader and head of creator workflows, Gregg Aldana, and IC advisory solution consultant, Tyler Robinson, discuss these common challenges, and the future-forward thinking that’s going to help solve them. See omnystudio.com/listener for privacy information.
ECMAScript 2021 with Paul Jensen
August 24, 2022 07:00 - 24 minutes - 22 MBOne of the biggest announcements for developers in our Tokyo release is the update to our ECMAScript engine. Today's guest gives some inside information behind this update. Topics 00:00 Welcome and introduction 05:57 Overview of ECMAScript 2021 09:04 Is this THE ECMAScript 2021? 11:02 Suggesting enhancements 12:35 The global scope 15:42 Where it's enabled 16:42 The roadmap 21:34 Contact information 22:16 Outro Links LinkedIn JavaScript engine feature support Check out the othe...
Gen Fields Is On A Mission To Solution Better Government And Work-life Balance
August 21, 2022 22:21 - 28 minutes - 25.7 MBLike a scene from her favourite movie, Gen Fields' life has moved pretty fast through the corridors of Parliament House, but she knows "if you don't stop and look around once in a while, you could miss it". She's the first weight-lifting, hiking, yogi sloth solution-extraordinaire you'll ever meet! This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Gen to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen See o...
Is Your Workforce Ready for the Future
August 19, 2022 13:00 - 18 minutes - 17.1 MBHaving a skilled and capable workforce is essential for mission success. However, attracting, training, and retaining the talent necessary is not easy. In fact, it's getting harder, as increased workloads lead to burnout, falling morale and lower employee engagement scores. What can be done? In this lightning keynote, you will hear from Kevin W. Brooks, Field CTO and Executive Strategist, Defense and National Security, ServiceNow, about strategies to better prepare the workforce of the futur...
Customer Service Management
August 16, 2022 20:34 - 17 minutes - 16.3 MBIn this episode, we will discuss Customer Service Management, IVR, and KPIs that are really the key to customer service management. Steve Zirkel is a Global Vice-President of Customer Service Management, where he works on creating value through technology innovations. He provides us insights into the SaaS industry and many elements of customer service technology, including customer service and marketing solutions. The Customer Connection podcast helps you learn the implementation and...
ServiceNow Federal Forum 2022 - Accelerating Service Delivery
August 12, 2022 13:00 - 32 minutes - 29.5 MBService delivery has a whole new meaning for Federal agencies thanks to Biden’s new Customer Experience EO. The end goal: eliminate friction in customer interactions with government organizations. This panel session with Robert Brown, Chief Technology Officer at USCIS Office of Information Technology / Management Directorate, Barbara Morton, Deputy Chief Veterans Experience Officer, Department of Veterans Affairs, and Venkatapathi Puvvada, Chief Executive Officer, NetImpact focuses on how go...
Favorite Tokyo features with Lauren McManamon and Earl Duque
August 10, 2022 07:00 - 35 minutes - 32.2 MBThe Tokyo release is here and it's time to find out what our developer advocates think are their favorite features – this time on Break Point. Topics 00:00 Welcome and introductions 02:00 App Engine Management Center 04:18 Upgrade center/Upgrade plans 06:38 ECMAScript 2021 09:04 App template governance 10:58 Formula builder (with low-code editorial) 14:55 OAuth for non-admin users 16:49 Document Intelligence 20:13 Next Experience 22:45 Translated notifications 25:30 Honorable m...
What's an Impact Squad?
August 09, 2022 06:00 - 11 minutes - 10.7 MBDo you know what an Impact Squad is? Find out from Sam Loveland, Vice President of Customer Success, how this team of experts helps customers accelerate their time to value. Learn more about Impact here. See omnystudio.com/listener for privacy information.
ServiceNow Federal Forum 2022 - Diversity and Inclusion
August 05, 2022 13:00 - 35 minutes - 32.1 MBPresident Biden’s recent DEIA EO calls for the Federal workforce to act as a model for diversity and inclusion for organizations across the country. National Science Foundation’s Javier Inclán, GSA’s Traci DiMartini, and US Government Accountability Office’s Zina Daché Merritt, sit down with Karen Pavlin, Chief Equity and Inclusion Officer at ServiceNow at the Federal Forum to speak on cultivating environments of diversity in agencies. See omnystudio.com/listener for privacy information.
Cask: ServiceNow Consulting Services
August 02, 2022 16:08 - 17 minutes - 15.9 MBIn this episode, we will learn about Cask and discuss product management, process optimization, and development strategy from both the business and consulting perspectives. Kylie Harris is a Workplace Service Delivery Leader and a member of the ServiceNow exclusive partner Cask, where she focuses on improving employee experience in the connected workplace. The Customer Connection podcast helps you learn the implementation and adoption of the ServiceNow platform. This show is led by a Custo...
Never Ask Kate Tulp To Give Up Her Customers
August 01, 2022 23:14 - 29 minutes - 26.8 MBDon't ask Kate Tulp to give up her customers, she might wrap you in a haptic suit and make you go a few rounds with Mike Tyson. For a self-described "unlikely candidate for a career in ICT", she's certainly proved herself and one very horrible boss wrong. This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kat and Kate to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen. See omnystudio.com/listener for privacy informa...