ServiceNow Podcasts
620 episodes - English - Latest episode: 12 days ago - ★★★★ - 12 ratingsServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!
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Episodes
Build your dream career with ServiceNow Career Journeys
July 05, 2023 16:18 - 12 minutes - 11.7 MBIn this episode, you’ll hear from our guests Kim Haslam and Chris Glitzer about ServiceNow Career Journeys. Find out how you can join a global community of individuals who are actively pursuing their passions with ServiceNow. Learn more at https://nowlearning.servicenow.com/lxp Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
ServiceNow Federal Forum 2023: CX and EX Integrated: Create Better Outcomes with a Total Experience Strategy
June 30, 2023 13:00 - 29 minutes - 26.8 MBTop priority for Federal leaders: Make government service delivery and operations more human and citizen-centric, taking direction from the President’s Management Agenda and the customer experience Executive Order. This means putting experience first and rearchitecting how work gets done. Agencies must improve all interactions, citizen AND employee, confirming the undeniable link between great citizen experiences and great employee experiences. This session will explore Total Experience (TX)...
Creating community content with Robert Fedoruk
June 28, 2023 07:00 - 42 minutes - 38.9 MBTed Turner's mantra for success says "Early to bed, early to rise, work real hard, and advertise." It doesn't matter how smart you are if nobody else knows it. As a developer, one way you can advertise your expertise and grow your status in the ecosystem is through blogs, videos, podcasts, or other content. Our guest today shares his insights on all aspects of creating community content in the ServiceNow space. Topics 00:00 Welcome/Introduction 03:30 Rob's content 04:58 The idea vault ...
Navigating Cyber Challenges: KPMG Insights on Risk and Security
June 27, 2023 20:14 - 17 minutes - 15.6 MBHear about today’s cyber challenges and how modernizing compliance efforts can improve productivity, reduce technical debt/costs and bring stakeholders together. In this Innovation Today podcast with Paul Hardy, EMEA Innovations Officer at ServiceNow talk with Angie Leggett, Managing Director at KPMG, we discuss risk and the value of modern GRC platforms. DISCLAIMER Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related ent...
Technology and Cyber Risk: Exploring the Intersection of IRM and VRM
June 27, 2023 20:14 - 31 minutes - 28.7 MBWhat are the greatest areas of risk in your organization and how can you effectively manage them amid constantly evolving regulations? Join David Wilson, ServiceNow Global Area VP, and Hunter Freeman, Senior Manager at Edgile, in this Innovation Today podcast about how there’s never been a more important time to think about risk, its impact on operations, and how it’s all part of a broader business strategy. See omnystudio.com/listener for privacy information.
Exploring IRM, Business Continuity, and Resiliency with a Global Risk Expert
June 27, 2023 20:07 - 23 minutes - 22 MBHow does IRM, business continuity, and operational resiliency fit together and what does it mean for your organization's risk management? Join Paul Hardy, ServiceNow Innovations Officer/EMEA in this Innovation Today podcast as he talks with Melissa Cohoe, Global Director of Global Security, Risk & Resiliency at New Rocket. Together, they’ll dive deep into risk and resilience and unveil the key success factor for managing risk. See omnystudio.com/listener for privacy information.
ServiceNow Federal Forum 2023: Keynote - Sue Gordon
June 23, 2023 13:00 - 25 minutes - 23.7 MBA 30-year national security leader and former principal deputy director of national intelligence, Sue Gordon joined the 2023 ServiceNow Federal Forum program as this year’s keynote speaker. Being one of the most accomplished leaders in the history of national security, Sue Gordon has led at every level of the intelligence community with roles spanning numerous organizations and disciplines. Listen as Gordon provides an analysis on the future of national security, cyber security, and more. ...
ServiceNow Federal Forum 2023: ServiceNow Executive Welcome & Keynote
June 16, 2023 13:00 - 21 minutes - 19.3 MBServiceNow and Federal innovators are partnering to change how government delivers on its mission. Join ServiceNow executives to discover how we’re accelerating digital transformation so government can better serve the American people. Featured Speakers: Steve Walters, Vice President, US Federal Sales, ServiceNow Nick Tzitzon, Chief Strategy Officer, ServiceNow See video recording here: link to YouTube See omnystudio.com/listener for privacy information.
ESG + Knowledge23
June 15, 2023 18:04 - 33 minutes - 30.5 MBWith this episode we kick off our set of interviews with some of our brightest and most innovative partners at Knowledge 23. For the first episode, Spencer Beemiller, welcomed Edua Dickerson, VP of ESG & Finance Strategy at ServiceNow to talk through some of the biggest takeaways of our time at K23 and more. See omnystudio.com/listener for privacy information.
Process vs Platform with Harshdeep Garg and Raghuveer Moorthy
June 14, 2023 07:00 - 33 minutes - 30.9 MBRegardless of the process you are trying to automate, it's likely that you are migrating from another system, be it Excel, email, or a legacy application. In this episode we have two subject matter experts that discuss the importance of modifying the process vs. modifying the platform to maximize your outcomes and minimize your risks. Topics 00:00 Welcome/Introduction 04:59 Overview 09:10 Developer awareness 12:24 Examples 15:19 What works 17:21 Business smart customization and the c...
Episode 66: Natural language understanding
June 05, 2023 22:50 - 15 minutes - 14.6 MBIn this episode, Product Manager Sibo Ding tells us how natural language understanding (NLU) capability improves performance and user experience for Virtual Agent, AI Search, and other ServiceNow user interface features. This episode covers: What is NLU? How does ServiceNow use NLU? How does ServiceNow NLU work? How does a company add NLU to its ServiceNow products? What’s in store for ServiceNow NLU in the future? For more information, see: Product documentation: Natural Language Und...
On the heels of cloud adoption
June 05, 2023 15:30 - 16 minutes - 15.1 MBThe technology landscape is constantly changing. I sat down with Josh Goldstein, VP of Product Strategy at ServiceNow, to learn what he’s hearing from customers about cloud adoption. See omnystudio.com/listener for privacy information.
RiseUp with ServiceNow story: Cheyenne Saulnier
June 01, 2023 15:56 - 7 minutes - 7.22 MBRising up with ServiceNow means you can take your career to the next level by leveraging Now Learning. Cheyenne Fernley (Saulnier), Associate Partner at Beniva Consulting group – an elite ServiceNow partner – is the definition of what it means to RiseUp with ServiceNow. Cheyenne joins us to discuss how she invested in her training with ServiceNow to accelerate her career. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See o...
Tech Governance with Rushikesh Mandhane
May 31, 2023 07:00 - 29 minutes - 26.7 MBTechnical governance isn't something most developers typically think about until it's too late. Our guest today helps us understand what it is and why devs should prioritize it to make their lives easier. Topics 00:00 Welcome/Introduction 04:47 Governance defined 05:47 Resistance 09:28 Personas 10:11 Technical debt and low-code 12:41 Tips for avoiding issues 15:48 Inherited debt 20:20 From theory to real stories 22:45 Advice for new devs 24:27 Summary 25:58 Contact info Links ...
Episode Two: Creating data-driven Employee Experiences
May 22, 2023 14:57 - 11 minutes - 10.4 MBData and visibility are at the core of our future — helping us see, understand, and fix the problems we face on a daily basis, both inside and outside of work. The talent crisis is no exception. Skills gaps today are made worse by the simple fact that businesses can’t fully understand what skills employees have and what training they need to get to the next level. In this podcast, we’re joined by Kelley Steven-Waiss, Chief Transformation Officer at ServiceNow and Founder of Hitch Works, ...
Episode One: Exploring the true meaning of Total Experience.
May 22, 2023 14:56 - 7 minutes - 7.02 MBExperience remains front of mind for business leaders — and few would deny the vital role it plays in building, maintaining, and strengthening both customer and employee relationships. But a turbulent economic environment is fundamentally transforming what experience is. Increasingly, good experience goes far beyond just customers and employees in their silos. Businesses looking to succeed in this area must be willing to create a holistic, truly total experience with roots across the entir...
Career Conversation with Ebony Akkebala
May 17, 2023 07:00 - 32 minutes - 29.9 MBYou never know where your next opportunity to change your life will come from. Our guest today shares her amazing story of what happened and what it resulted in - along with some other great insights. Topics 00:00 Introduction/Welcome 08:07 How Ebony got started with ServiceNow 12:14 How ServiceNow has changed Ebony's life 16:14 From a non-tech perspective 19:50 If you had to do it over 22:10 Career highlights 25:44 Advice for new developers 28:59 Favorite ServiceNow feature or pro...
Beyond the Hype: Generative AI in the enterprise
May 15, 2023 18:38 - 15 minutes - 14.3 MBGet beyond the Generative AI hype with host Lisa Wolfe and Sean Hughes, AI ecosystem Director and AI expert at ServiceNow. Lisa and Sean discuss the amazing potential and the risks of transforming the enterprise with Generative AI. See omnystudio.com/listener for privacy information.
Knowledge Survival Guide with Chuck Tomasi and Lauren McManamon
May 03, 2023 07:00 - 39 minutes - 36.4 MBTo get the most out of a conference like Knowledge, there's a lot to consider, from what you wear, to what you bring, and even following up afterwards. Get your favorite note-taking tools because in this episode, Lauren and I talk about some things to consider to maximize your value and hopefully convince your organization to send you again next year. Topics Before the conference At the conference After the conference Links Knowledge home page Check out the other ServiceNow podcasts....
Accelerate value at Knowledge 2023
May 01, 2023 19:10 - 6 minutes - 5.97 MBIn this episode, we discuss our annual user conference and what you can expect to see at the Value Acceleration and RiseUp with ServiceNow zones. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
Career Conversation with Youssef Mahmoud
April 19, 2023 07:00 - 34 minutes - 31.5 MBIt should come as no surprise that there are some really amazing people in the ServiceNow ecosystem. A few weeks ago I heard another outstanding story about a young man who got his CSA cert at age 16 – he's now a little older and a little wiser. I said to myself, "We must have him on Break Point!" Topics 00:00 Welcome/introduction 02:22 Origin story 09:45 Failure is not a bad thing 12:05 For fun... 13:47 Learning new information 15:05 A family affair 16:10 Your friends thoughts 19:...
ServiceNow Impact Utah release
April 17, 2023 22:14 - 21 minutes - 20.1 MBIn this episode, Aaron Fulkerson, Vice-President and General Manager of Impact, joins us to discuss the Impact Utah release and its newest capabilities supporting our customers’ digital transformation initiatives. If you haven’t heard about ServiceNow Impact, check out earlier episodes for an introduction of the product, and deeper dives into the Impact Squad and Impact Accelerators. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow...
Antonia Watson on her journey to CEO and Watching Women Win
April 13, 2023 00:00 - 27 minutes - 25.6 MBAntonia Watson has seen it all on her journey to Chief Executive Officer, ANZ Bank NZ - career resilience, imposter syndrome, fear of failure. But she knows better than most that change doesn't happen by chance, and is on a mission to Watch Women Win in sport and beyond. This podcast is hosted by the ANZ Women@Now leadership team. See omnystudio.com/listener for privacy information.
The Dev Advocates talk CreatorCon
April 05, 2023 07:00 - 23 minutes - 21.7 MBThe CreatorCon experience at Knowledge is nothing short of amazing, and we realize there are a lot of people out there that have not been to CreatorCon. You have questions, we have answers. Join all four ServiceNow Developer Advocates as we discuss what to expect and how to get the most out of CreatorCon. Topics 00:00 Welcome/intro 03:16 What is CreatorCon? 06:16 Types of activities 11:50 Who will be at CreatorCon? 14:45 Meeting new people 20:52 Call to action 21:46 Outro Links Kn...
Diving into the governance behind ESG
March 27, 2023 17:42 - 32 minutes - 29.8 MBCheck out this episode of Innovation Today to hear Spencer Beemiller talk with James Patten, Managing Director at KPMG. Together they will discuss the importance of governance within the ongoing ESG journey. James dives into embedded sustainability, final mile reporting, how to be actionable about ESG, and more. DISCLAIMER Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities See omnystudio.com/listener for pri...
Using data effectively in your ESG journey
March 27, 2023 17:37 - 35 minutes - 32.2 MBExisting data can be a helpful resource when pursuing your ESG goals. In this episode of Innovation Today, host Spencer Beemiller talks with Carey Blunt, Global Head of ServiceNow Solutions at Fujitsu, to dive into how to use resources you already have to set actionable goals. Carey dives deep into ESG, its impact between businesses, and its future in the world. See omnystudio.com/listener for privacy information.
The importance of viewing ESG as a critical, long-term journey
March 27, 2023 17:36 - 35 minutes - 32.5 MBESG is a journey, not just a one-time transformation. Listen in to this episode of Innovation Today to hear Spencer Beemiller talk with Saurabh Dubey, Global GTM leader for ServiceNow Sustainable, Climate and Equity Offerings at Deloitte. Saurabh and Spencer dig deeper into the specifics of beginning and sustaining an effective ESG journey. See omnystudio.com/listener for privacy information.
Exploring the "E" in ESG
March 27, 2023 17:36 - 29 minutes - 27.3 MBIn this episode of Innovation Today, host Spencer Beemiller talks with Alexey Klimenko, Co-founder and CEO of EmissionBox, about his personal passion for environmental efforts. Alexey will share his insights into not only the environmental aspect of ESG, but also what actionable steps can be taken to pursue a more sustainable impact. See omnystudio.com/listener for privacy information.
Finding the "why" behind ESG
March 27, 2023 17:35 - 30 minutes - 28 MBESG is a highly talked about topic in today's world. In this episode of Innovation Today, Spencer Beemiller talks with Trish Beltran, Manager of ESG Advisory Services at RSM, to dive into why companies should care about ESG and how they can take steps toward better ESG practices. See omnystudio.com/listener for privacy information.
ServiceNow Impact: how to achieve business outcomes and accelerate value
March 22, 2023 22:43 - 22 minutes - 20.9 MBIn this episode, Platform Architects Sameer Kumar Pandey and Kasthuri Nagappan discuss what it means to be trusted advisors to ServiceNow customers and help them adopt our platform and realize their business outcomes. For more information about Impact, visit this page. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
Utah Mobile Features with Inbal Litvin
March 22, 2023 07:00 - 36 minutes - 33.3 MBOur modern mobile developer experience has been around since our Madrid release in early 2019. It's now 2023 and the Utah release – and we continue to make the developer and admin experience better, which ultimate results in a better user experience and adoption. Our guest today spotlights some of the new features in the our latest release. Topics 00:00 Welcome/Introduction 05:03 The mobile origin story 09:22 Utah features - Theming 11:58 Admin features 14:27 Agent features 16:16 Act...
Live from Trans-Tasman Business Circle Women Leaders Summit
March 16, 2023 00:15 - 28 minutes - 26.6 MBThe Trans-Tasman Business Circle, in partnership with ANZ, ServiceNow and pead, proudly hosted the inaugural New Zealand Women Leaders’ Summit: Reimagining Wāhine Leadership in Aotearoa in Auckland on Monday 13th March. We took the ANZ Podcast to the streets to capture some of the inspirational stories and learnings from the event. This podcast is hosted by the ANZ Women@Now leadership team. See omnystudio.com/listener for privacy information.
ERP Customization Mining with Jens Strandbygaard
March 08, 2023 07:00 - 42 minutes - 39.3 MBERP or Enterprise Resource Planning – the name may conjure up images or memories of large systems that can take years to implement, or perhaps even longer to upgrade. In this episode, we'll talk to someone who shares with us how we, as ServiceNow Developers, can become close partners with our ERP brethren by leveraging the power of our platform. Topics 00:00 Welcome/introductions 07:05 What is an ERP? 09:26 Who are the ERP vendors? 12:55 ECM defined 21:52 Other similar vendors 25:18 ...
ServiceNow Security 101 with Jarod Mundt
February 22, 2023 07:00 - 47 minutes - 43.2 MBFor many people, security on their ServiceNow instance ends with ACLs – maybe encryption if they have the need, but there's more – oh, so much more. Joining me in this episode is someone to shed some light on the full spectrum of ServiceNow security capabilities as of 2023. Topics 00:00 Welcome/Introductions 07:32 Introduction to product family 09:51 Authorization and authentication 10:52 Security, identity, and privacy 18:25 Product overview 22:52 Data filtration plugin 23:58 Prote...
Episode 65: ESG Management
February 21, 2023 23:07 - 31 minutes - 28.6 MBIn this episode, Product Manager Vaisakh Krishnan tells us how the Now ESG Management product helps companies develop, manage and report on their Environmental, Social, and Governance program. This episode covers: What is ESG and why is it important? ESG challenges Using ESG Management to develop an ESG program ESG Command Center Getting started For the future For more information, see: Product documentation: Environmental, Social, and Governance Management Servicenow.com: ESG Manag...
RiseUp with ServiceNow Story: Gene Manuel
February 08, 2023 21:00 - 21 minutes - 19.6 MBRising up with ServiceNow means you can turn your career dreams into a reality in the high-growth ServiceNow ecosystem. Gene Manuel did. Listen to Gene’s story and how he leveraged Now Learning and the ServiceNow Community to become a Certified System Administrator and an ITSM Certified Implementation specialist. Have a question or comment about the Accelerate Podcast series? Email us at [email protected]. See omnystudio.com/listener for privacy information.
Our Favorite Utah Features
February 08, 2023 07:00 - 36 minutes - 33.1 MBJoin the four Developer Advocates as we go around the table and share what we're most excited about in Utah. Topics 00:00 Welcome/introductions 02:16 Workspace Builder 03:41 RPA on PDIs 05:48 Dark theme 08:06 Script editor enhancements 09:32 ERP customization mining 13:18 Automation Center 15:20 Flow updates 18:28 Next Experience updates 21:29 Table builder 23:17 REST step updates 25:33 ECMAScript default for new apps 28:40 Mobile multi-instance switching 30:44 Lightning roun...
Welcome Pranav Bhagat
January 25, 2023 07:00 - 27 minutes - 24.9 MBOur ServiceNow developer ecosystem continues to grow - and to address demand in one of our fastest growing regions, I'm joined by one of our newest team members. Topics 00:00 Welcome/introduction 02:39 Pranav's schooling 04:45 Locations 06:19 Early career 09:06 Inspiration 12:27 For fun 15:09 Things Pranav has built 18:00 Looking forward 19:50 Knowledge 23 21:30 Words of advice 25:04 Contact info 25:29 Outro Links LinkedIn Email: [email protected] Check out the o...
ServiceNow Impact Accelerators
January 11, 2023 23:45 - 10 minutes - 9.19 MBDo you know what Impact accelerators are? If not, this conversation with Principal Portfolio Manager Brandi Will, will be of interest to you. Discover how Impact accelerators can help you accelerate your time to value when and where you need it. Find out more about ServiceNow Impact and accelerators. Got a question or comment about the Accelerate Podcast series? Email us at [email protected]. See omnystudio.com/listener for privacy information.
Impact Accelerators
January 11, 2023 23:45 - 10 minutes - 9.19 MBDo you know what Impact accelerators are? If not, this conversation with Principal Portfolio Manager Brandi Will, will be of interest to you. Discover how Impact accelerators can help you accelerate your time to value when and where you need it. Find out more about ServiceNow Impact and accelerators. Got a question or comment about the Accelerate Podcast series? Email us at [email protected]. See omnystudio.com/listener for privacy information.
Higher Ed with Nia McCash
January 11, 2023 07:00 - 26 minutes - 24.6 MBServiceNow thrives in any environment where you find departmental processes and workflows. A classic example of this is higher education. What's it take to be a developer and architect in higher ed? Today's guest gives us her story. Topics 00:00 Welcome/introduction 04:33 Transformation 05:20 Working in higher ed 06:48 Sharing tips from higher ed 09:24 Current projects 13:49 Staying up to date 16:15 Best career advice 19:07 Worst career advice 20:30 Greatest achievement 23:38 Wor...
2022 Year End Review
December 31, 2022 07:00 - 27 minutes - 24.8 MB2022 has been a mixed up year. There have been some really great highs along with some interesting challenges. In this episode, I'll share some of what I've observed. Topics Listenership is up Goodbye Brad, Hello Lauren and Pranav Knowledge 22 San Diego and Tokyo content Did You Know and Get To the Point Updated low-code apps for dummies Holiday SNUG Looking forward to 2023 More great content for Utah and Vancouver New group of dev MVPs Mentorship Knowledge 23 Return to in-per...
Data Governance with Kasthuri Nagappan and Sameer Kumar Pandey - part 2
December 28, 2022 07:00 - 24 minutes - 22.1 MBIt might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data anonymization LinkedIn: Kasthuri Nagappan Data Governance White-paper Check out the other ServiceNow podcasts. See omnystudio.com/listener for pri...
Data Governance with Kasthuri Nagappan and Sameer Kumar Pandey - part 1
December 14, 2022 07:00 - 24 minutes - 22.8 MBIt might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data Governance White-paper Data anonymization LinkedIn: Kasthuri Nagappan Check out the other ServiceNow podcasts. See omnystudio.com/listener for pri...
FlexForce
December 13, 2022 16:56 - 26 minutes - 24.1 MBIn this episode, we interview Nicholas Lee, the Vice-Head of Fujitsu, a ServiceNow partner, and he talks about FlexForce. Nicholas Lee is the Senior Director for AI and Quantum and has spent the last 18 years as a solution innovation consultant and digital transformation professional. He has been the Vice-Head of Solution Innovation & Consulting, AI/ML, Quantum-Inspired, & Blockchain for the past three years and has worked with Fujitsu for close to 16 years. The Customer Connection podcast...
Some Days She Feeds The Family, Other Days Katrina Read Lives The Dream
December 12, 2022 21:00 - 30 minutes - 28.1 MBShe's experienced the highs and lows of the tech industry, but ultimately Katrina Read fell in love with finding simple solutions to complex problems. And pockets. She really loves pockets! This podcast is hosted by the ANZ Women@Now leadership team. Make sure to connect with Kate and Kat to continue the conversation on the ANZ Women@Now LinkedIn group: https://bit.ly/ANZWomen. See omnystudio.com/listener for privacy information.
Episode 21: Focus on value with OKRs
December 12, 2022 17:17 - 8 minutes - 7.86 MBJoin Fred Champlain (Agile Evangelist) and Doug Page on this podcast episode as they discuss why shared goal frameworks are important and how Agile teams approach them. Objectives and Key Results (OKRs) is a widely popular framework with Agile teams as it’s encompassed in the Scaled Agile Framework (SAFe). OKRs encourage businesses to shift from task-based work to goal-orientated work while focusing on value delivery. Listen to find out more about how to best use OKRs and align different o...
Diving into the challenges of order management
December 09, 2022 18:17 - 39 minutes - 36.3 MBCheck out this episode of Innovation Today to hear Spencer Beemiller talk with Ben Bendre, an associate partner with the Global Center of Competency for telecom, media, and entertainment at IBM. Together they will discuss the complexities of order management and the various challenges that companies may face today. See omnystudio.com/listener for privacy information.
Leveraging innovation to survive and thrive within order management
December 09, 2022 18:16 - 30 minutes - 28.1 MBThe world of order management can be a complex, to say the least. In this episode of Innovation Today, host Spencer Beemiller meets with Vicki Harris, Director, Business Development at Thirdera to discuss the ins and outs of Order Management and how digitization and automation drive change in the industry See omnystudio.com/listener for privacy information.
Exploring digital transformation in telco
December 09, 2022 18:16 - 32 minutes - 30 MBIn this episode of Innovation Today, we're excited to speak with Jinu Koshy, Vice President, Global Head of Domain Consulting at Infosys. Together, Jinu and host Spencer Beemiller discuss digital transformation and the crucial role it plays in the telco world. As an industry veteran, Jinu gives unmatched insight into various challenges that are faced in the modern telco landscape. See omnystudio.com/listener for privacy information.