Episode 64: Bringing your data together with CSDM

ServiceNow Podcasts

English - October 26, 2022 21:03 - 15 minutes - 13.9 MB - ★★★★ - 12 ratings
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Previous Episode: Eliminating the Soul-sucking Work for our Employees and Customers

Next Episode: NextGen Graduate Huma Saleem Speaks Two Languages: Business And Tech

In this episode, Portfolio Manager Mary Vanatta talks about the Common Service Data Model (CSDM), which brings all your data together across the entire platform to help your ServiceNow apps work together better, and enables enterprise-wide reporting. This episode covers:

What is CSDM?
A new way of operating
Implementing CSDM
Getting started

For more information, see:

Product documentation: Common Service Data Model
CSDM 4.0 White paper
Now Create: CSDM Getting Started Workshop
Now Create: CSDM Data Modeling Workbook
Now Create: CSDM Data Model Examples
Community article: 20 Steps to Align to CSDM

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