Latest Third-party delivery Podcast Episodes
Biscuitville: Interview with Kathie Niven, Chief Executive Officer
Food Fighters: Food for Thought in the Fight for Food - July 29, 2021 00:00 - 25 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Kathie Niven, CEO of Biscuitville. Tune in to hear why Kathie and her team bucked industry trends and decided to forego third-party delivery. Kathie shares how she led Biscuitville through a complete refresh of their brand and optimized her locations for a growing d...
Burgerville: Interview with Jill Taylor, Chief Executive Officer
Food Fighters: Food for Thought in the Fight for Food - July 06, 2021 19:00 - 23 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Jill Taylor, CEO of Burgerville. Tune in to hear how Jill and her team have been facing the restaurant labor shortage head-on by investing in the development and safety of their team members. Jill shares how her restaurants have fine-tuned operations to support a 50...
Jeni's Splendid Ice Creams: Interview with Jeni Britton Bauer, Founder and Chief Creative Officer
Food Fighters: Food for Thought in the Fight for Food - June 15, 2021 00:00 - 28 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Jeni Britton Bauer, Founder and Chief Creative Officer of Jeni's Splendid Ice Creams. Tune in to hear how Jeni and her team navigated COVID-19, managing everything from production changes to scoop shop safety for team members and customers alike. Zach and Jeni discu...
Reef Technology: Interview with Chief Creative Officer Alan Philips
Food Fighters: Food for Thought in the Fight for Food - June 11, 2021 17:00 - 20 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Alan Philips, Chief Creative Officer of REEF Technology. Tune in to hear Alan share how REEF is transforming urban areas into neighborhood hubs that connect people to locally curated goods, services, and experiences. Zach and Alan discuss the impact of emerging tech...
Reef Technology: Interview with Chief Creative Officer Alan Philips
Food Fighters: Food for Thought in the Fight for Food - June 11, 2021 17:00 - 20 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Alan Philips, Chief Creative Officer of REEF Technology. Tune in to hear Alan share how REEF is transforming urban areas into neighborhood hubs that connect people to locally curated goods, services, and experiences. Zach and Alan discuss the impact of emerging tech...
Virtual Dining Concepts: Interview with Food Network Chef Eric Greenspan
Food Fighters: Food for Thought in the Fight for Food - May 21, 2021 16:00 - 33 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Chef Eric Greenspan, a celebrated chef whose resume boasts tenure at some of the most prominent fine dining establishments in Los Angeles. Chef Greenspan shares the foresight into virtual brands that prompted him to invest in the concept as early as 2018. Zach and C...
Yum! Brands: Interview with Former CEO Greg Creed
Food Fighters: Food for Thought in the Fight for Food - May 19, 2021 20:00 - 32 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Greg Creed, former CEO of Taco Bell and Yum! Brands. Greg shares his marketing philosophies and how he has applied them while leading some of the most iconic marketing campaigns in QSR to date. Zach and Greg discuss changing customer behaviors post-COVID, fostering ...
Patachou Restaurants: Interview with Owner and President Martha Hoover
Food Fighters: Food for Thought in the Fight for Food - May 12, 2021 16:00 - 41 minutes ★★★★★ - 19 ratingsSeason 4 of Food Fighters kicks off with Martha Hoover, the Founder and President of Patachou, a collective of 12 eateries in the Indianapolis area. In this episode, Martha shares how her restaurants have navigated the pandemic and why her brand has embraced company culture and unique employee b...
Barcelona Wine Bar: Interview with CEO, Adam Halberg
Food Fighters: Food for Thought in the Fight for Food - September 30, 2020 13:00 - 36 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Adam Halberg, long-time chef, culinary director, and now CEO of Barcelona Wine Bar. Tune in to hear Adam talk about prioritizing long-term customer relationships and lifetime value over short-term upsells, and how Barcelona commits to creating personalized guest exp...
Curry Up Now and SAJJ Mediterranean: Interview with Founders Akash Kapoor and Zaid Ayoub
Food Fighters: Food for Thought in the Fight for Food - September 23, 2020 13:00 - 41 minutes ★★★★★ - 19 ratingsIn this episode, we chat with Akash Kapoor and Zaid Ayoub, restaurant industry innovators and respective founders of Curry Up Now and SAJJ Mediterranean. Tune in to hear Akash and Zaid talk about how they launched digitally-integrated loyalty just in time to engage with customers during COVID, a...
Firehouse Subs: Interview with CEO Don Fox
Food Fighters: Food for Thought in the Fight for Food - September 16, 2020 13:00 - 45 minutes ★★★★★ - 19 ratingsIn this episode, we talk to Don Fox, hospitality industry veteran and CEO of Firehouse Subs. Tune in to hear Don talk about how Firehouse Subs anticipated trends in off-premise dining pre-COVID and planned accordingly, positioning the brand to serve customers across channels and need states. Don...
Protein Bar and Kitchen: Interview with COO Jared Cohen
Food Fighters: Food for Thought in the Fight for Food - September 09, 2020 13:00 - 31 minutes ★★★★★ - 19 ratingsIn this episode, we talk to Jared Cohen, the data-driven and forward-thinking COO of Protein Bar and Kitchen. Jared shares how early investments in a digital strategy prepared Protein Bar to respond nimbly to the pandemic, reaching customers in the rapidly shifting locations and times of the “ne...
Chipotle: Interview with VP of Digital and Off-Premise, Tressie Lieberman
Food Fighters: Food for Thought in the Fight for Food - September 02, 2020 13:00 - 37 minutes ★★★★★ - 19 ratingsIn this episode, we talk to Tressie Lieberman, Chipotle’s VP of Digital and Off-Premise, and one of the restaurant industry’s leading voices on digital marketing. As the COVID-19 pandemic continues to threaten restaurants as we know them, Tressie shares how Chipotle has transformed the way it en...
COVID-19 Special Episode: Interview with bellagreen and Original ChopShop, CEO, Jason Morgan
Food Fighters: Food for Thought in the Fight for Food - May 15, 2020 15:00 - 32 minutes ★★★★★ - 19 ratingsCOVID-19 continues to wreak havoc on the restaurant industry. In this episode, we talk to Jason Morgan, CEO of bellagreen and Original ChopShop, about why they are training customers to order directly and creating incentives for them to do so, and why they are taking delivery in-house.
COVID-19 Special Episode: Interview with PINCHO, CEO & Co-founder, Otto Othman
Food Fighters: Food for Thought in the Fight for Food - May 06, 2020 14:00 - 30 minutes ★★★★★ - 19 ratingsWith most restaurant sales down more than 70% as a result of the COVID-19 crisis, it’s nice to finally hear some positive news. In this episode, we talk to Otto Othman, CEO & Founder of PINCHO about how a close relationship with customers, first-party digital ordering, and creative marketing cam...
COVID-19 Special Episode: Interview with Sweetfin, Partner & Co-founder, Seth Cohen
Food Fighters: Food for Thought in the Fight for Food - April 29, 2020 15:00 - 25 minutes ★★★★★ - 19 ratingsCOVID-19 continues to put massive strain on the restaurant industry. In this episode, we talk to Seth Cohen, Partner & Co-founder of Sweetfin, about the decision to stay open, why his team is working on the creation of a “ghost” brand operating out of their existing kitchens and their plans for ...
COVID-19 Special Episode: Interview with Oath Pizza, Chief Marketing Officer, Stacie Colburn Hayes
Food Fighters: Food for Thought in the Fight for Food - April 22, 2020 16:00 - 25 minutes ★★★★★ - 19 ratingsCOVID-19 has dramatically impacted the U.S. restaurant industry. In this episode, we talk to Stacie Colburn Hayes, Chief Marketing Officer of Oath Pizza, about how her team’s quick response to the crisis and strong digital infrastructure helped them minimize the crisis’ impact. You will hear abo...
COVID-19 Special Episode: Interview with Greg Golkin, Jim Balis
Food Fighters: Food for Thought in the Fight for Food - April 13, 2020 15:00 - 48 minutes ★★★★★ - 19 ratingsCOVID-19 has dramatically impacted the U.S. restaurant industry in just a few weeks. We sat down with Greg Golkin of Kitchen Fund and Jim Balis of CapitalSpring to understand how restaurant investors & their portfolio brands are weathering the storm, narrowing their focus, and how some restauran...
Punch Bowl Social: Interview with Founder & CEO, Robert Thompson
Food Fighters: Food for Thought in the Fight for Food - March 04, 2020 23:00 - 27 minutes ★★★★★ - 19 ratings“Experiences happen inside of the four walls of Punch Bowl Social.” Robert Thompson, Founder & CEO of Punch Bowl Social, credits the brand’s success to experiential food & beverage. Listen in as he discusses where they’ve seen success, and where they’re continuing to define the world of eatertai...
Hopdoddy: Interview with CEO, Jeff Chandler
Food Fighters: Food for Thought in the Fight for Food - February 19, 2020 17:00 - 32 minutes ★★★★★ - 19 ratingsJeff Chandler, CEO of Hopdoddy, on how to “do the familiar in an unfamiliar way”, how to think about the different parts of that customer experience and on the challenges of localizing the guest experience at every location.
Tender Greens: Interview with CEO, Denyelle Bruno
Food Fighters: Food for Thought in the Fight for Food - February 12, 2020 15:00 - 28 minutes ★★★★★ - 19 ratings“Speed and convenience can play an equal role to quality when diners are in a hurry.” Denyelle Bruno, CEO of Tender Greens shares how to scale and differentiate your restaurant business in a rapidly evolving on-demand world.
Sonny’s BBQ: Interview with CIO, Joe Tenczar
Food Fighters: Food for Thought in the Fight for Food - January 29, 2020 13:00 - 29 minutes ★★★★★ - 19 ratingsAs technology becomes more central to restaurant business strategy, Joe Tenczar shares how the role of the CIO must evolve, the growing importance of data, and what to look for in a point of sale (POS) system.
Blaze Pizza: Interview with CEO, Mandy Shaw
Food Fighters: Food for Thought in the Fight for Food - January 09, 2020 22:00 - 29 minutes ★★★★★ - 19 ratingsMandy Shaw, CEO at Blaze Pizza shares how focusing on a long-term sustainable business model helps fast-growing Blaze Pizza keep their edge in the highly competitive restaurant industry.
Impossible Foods: Interview with VP Sales, Dana Worth
Food Fighters: Food for Thought in the Fight for Food - December 19, 2019 21:00 - 21 minutes ★★★★★ - 19 ratingsDana Worth, VP Sales at Impossible Foods explains his company’s bold aspiration to transform the global food system by replacing the use of animals as a food technology.
Olo: Interview with CEO, Noah Glass
Food Fighters: Food for Thought in the Fight for Food - December 16, 2019 16:00 - 36 minutes ★★★★★ - 19 ratingsNoah Glass, Chief Executive Officer at Olo, talks about how delivery marketplaces are poised to dramatically change how restaurants compete in an on-demand future.
Snooze, an A.M. Eatery: Interview with CEO David Birzon
Food Fighters: Food for Thought in the Fight for Food - December 10, 2019 18:00 - 23 minutes ★★★★★ - 19 ratingsDavid Birzon, Chief Executive Officer at Snooze, an A.M. Eatery opens up about how no uniforms, giving 1% back to the community and allowing employees to “let their freak flag fly” helps attract and retain top talent.
Noodles & Company Chief Brand Officer: Interview with Chas Hermann
Food Fighters: Food for Thought in the Fight for Food - November 19, 2019 16:00 - 29 minutes ★★★★★ - 19 ratingsChas Hermann, Chief Brand Officer at Noodles & Company, shares how a menu revamp that included game-changing zucchini noodles led to a 4.6% increase in same-store sales and arguably the 457-unit chain’s turnaround.
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