Latest Collection agency Podcast Episodes
Leadership Fuel with Michael Lamm: Developing Rock Stars!
ACA Cast - November 11, 2019 18:00 - 15 minutes ★★★★★ - 7 ratingsEffectively managing and developing staff can be among the most rewarding, yet challenging responsibilities faced by a leader. And, it’s twice as hard if the leader runs a small company focused on compliance, generating new business – and keeping the lights on. To help sift through some of the...
A Leg Up on FDCPA Compliance
ACA Cast - October 30, 2019 14:00 - 8 minutes ★★★★★ - 7 ratingsThe text of the Fair Debt Collection Practices Act and a breakdown of its compliance requirements are at your fingertips in the comprehensive, revised guide from ACA International. ACA’s compliance team, including Corporate Counsel Kari Barber and Compliance Analysts Laura Dadd and Andrew Pavli...
A Leg Up on FDCPA Compliance
ACA Cast - October 30, 2019 14:00 - 8 minutes ★★★★★ - 7 ratingsThe text of the Fair Debt Collection Practices Act and a breakdown of its compliance requirements are at your fingertips in the comprehensive, revised guide from ACA International. ACA’s compliance team, including Corporate Counsel Kari Barber and Compliance Analysts Laura Dadd and Andrew Pavli...
Why is a Debt Collector Calling Me?
ACA Cast - October 28, 2019 16:00 - 4 minutes ★★★★★ - 7 ratingsThe most basic information related to the accounts receivable management industry is easy and obvious to professionals on the inside, but what about everyone else? To tackle this educational and information sharing challenge, ACA International asked Jessica Hearn, the chief financial officer and...
Part Three: Getting to Know the ACA Compliance Department
ACA Cast - October 23, 2019 14:00 - 8 minutes ★★★★★ - 7 ratingsACA International’s Minneapolis-based compliance department is the backbone of the association and will become increasing important next year when the Consumer Financial Protection Bureau’s final rule updating the Fair Debt Collection Practices Act is released. The third episode of “ACA Cast: G...
Testifying on Your Behalf
ACA Cast - October 21, 2019 15:00 - 23 minutes ★★★★★ - 7 ratingsACA International celebrated a huge win in September when the House Financial Services Committee agreed to allow two ACA representatives to testify on a debt collections panel. Testifying before the U.S. House or Senate is an exclusive honor reserved for leaders who have the knowledge and expert...
Highlights from the Hill
ACA Cast - October 21, 2019 15:00 - 23 minutes ★★★★★ - 7 ratingsACA International celebrated a huge win in September when the House Financial Services Committee agreed to allow two ACA representatives to testify on a debt collections panel. Testifying before the U.S. House or Senate is an exclusive honor reserved for leaders who have the knowledge and expert...
Part Two: Getting to Know the ACA Compliance Department
ACA Cast - October 17, 2019 21:00 - 10 minutes ★★★★★ - 7 ratingsACA International’s Minneapolis-based compliance department is the backbone of the association and will become increasing important next year when the Consumer Financial Protection Bureau’s final rule updating the Fair Debt Collection Practices Act is released. The second episode of “ACA Cast: ...
Part Two: Getting to Know the ACA Compliance Department
ACA Cast - October 17, 2019 21:00 - 10 minutes ★★★★★ - 7 ratingsACA International’s Minneapolis-based compliance department is the backbone of the association and will become increasing important next year when the Consumer Financial Protection Bureau’s final rule updating the Fair Debt Collection Practices Act is released. The second episode of “ACA Cast: ...
Getting to Know the ACA Compliance Department
ACA Cast - October 14, 2019 16:00 - 25 minutes ★★★★★ - 7 ratingsACA International’s Minneapolis-based compliance department is the backbone of the association and will become increasing important next year when the Consumer Financial Protection Bureau’s final rule updating the Fair Debt Collection Practices Act is released. Headed by Corporate Counsel Kari B...
Getting to Know the ACA Compliance Department
ACA Cast - October 14, 2019 16:00 - 25 minutes ★★★★★ - 7 ratingsACA International’s Minneapolis-based compliance department is the backbone of the association and will become increasing important next year when the Consumer Financial Protection Bureau’s final rule updating the Fair Debt Collection Practices Act is released. Headed by Corporate Counsel Kari B...
Case Law Developments Concerning TCPA and Beyond
ACA Cast - October 08, 2019 18:00 - 45 minutes ★★★★★ - 7 ratingsACA International's Members Attorney Program Committee member Leslie Bender, IFCCE, CCCO, CIPP/US, chief strategy officer and general counsel with BCA Financial Services Inc., along with Eric Troutman, partner, and Daniel Delnero, senior attorney, at Squire Patton Boggs, discuss recent Telephone...
Managing Your Brand
ACA Cast - September 30, 2019 18:00 - 29 minutes ★★★★★ - 7 ratingsSocial media, the internet and countless complaint portals have made it easy for consumers to quickly voice their displeasure with anything and everything from the weather to political candidates to the accounts receivable management industry. Anyone who runs a successful business knows that if ...
The Economy: Preparing for What’s Around the Corner
ACA Cast - September 23, 2019 18:00 - 17 minutes ★★★★★ - 7 ratingsUnemployment is at an all-time low—but is that enough to sustain a healthy economy? Grab your crystal ball and join ACA for quick look into the future! Headlines predicting an impending recession have recently increased in frequency as some economic indicators point to a potential slowdown. Whi...
Utilizing Technology to Scale Back Non-Revenue Related Overhead
ACA Cast - September 16, 2019 18:00 - 21 minutes ★★★★★ - 7 ratingsTechnology and the accounts receivable management industry go together, but it takes fine tuning to make sure embracing new systems helps your bottom line and your staff to effectively communicate with consumers. Using artificial intelligence, machine learning and virtual agents at your compan...
Call Baiting: Don’t Get Hooked
ACA Cast - September 09, 2019 18:00 - 18 minutes ★★★★★ - 7 ratingsCall baiting is a tricky technique used by consumers, their attorneys or other nefarious organizations to entrap accounts receivable management professionals who work diligently to follow the letter of the law. Think about it—as an ARM professional, have you ever spoken with a debtor who was rea...
Litigation Landscape in West Virginia
ACA Cast - September 02, 2019 14:00 - 33 minutes ★★★★★ - 7 ratingsHistorically, West Virginia has been known for its draconian collection laws. But since 2015, an unsuspecting litigation trend has surfaced. Industry leaders have recognized an increase in class action filings in West Virginia and two of those leaders want to tell ACA Members why. What once was ...
Litigation Landscape in West Virginia
ACA Cast - September 02, 2019 14:00 - 33 minutes ★★★★★ - 7 ratingsHistorically, West Virginia has been known for its draconian collection laws. But since 2015, an unsuspecting litigation trend has surfaced. Industry leaders have recognized an increase in class action filings in West Virginia and two of those leaders want to tell ACA Members why. What once was ...
Leadership Fuel with Michael Lamm: Idea Engagement
ACA Cast - August 26, 2019 18:00 - 18 minutes ★★★★★ - 7 ratingsGreat ideas are not exclusive to the boardroom! Effective leaders understand that all staffers can contribute worthy thoughts to the “idea box.” Effective leaders recognize that revolutionary ideas are just as likely to emerge from a junior staffer sitting in a cubicle as they are from a seas...
Growth Market: The Re-Emergence of Financial Services
ACA Cast - August 19, 2019 18:00 - 16 minutes ★★★★★ - 7 ratingsAccounts receivable management industry companies that suffered and survived the Great Recession have unlimited opportunities to secure new business and grow beyond pre-recession levels. Consider this, in the 10 years since the recession, sector net charge-offs have amounted to more than $54 bil...
Debt Buying: Mistakes to Avoid
ACA Cast - July 29, 2019 18:00 - 19 minutes ★★★★★ - 7 ratingsEconomic conditions are strong, unemployment continues to decline, banks are selling, and fintech is an emerging market. When you combine these facts, it becomes crystal clear that the window is wide open to expand your business by purchasing a debt portfolio. The latest episode of ACA Cast tit...
Live, From San Diego: Four Sessions in One Day
ACA Cast - July 10, 2019 16:00 - 7 minutes ★★★★★ - 7 ratingsWhile attending ACA events in person provides professionals with the greatest opportunity to network and learn, the association recognizes that some ARM professionals find it difficult to leave the office for a few days. So, to connect with a wider audience this year, ACA International is launch...
The CFPB’s Proposed Rule: Peeling Back the Layers
ACA Cast - July 08, 2019 16:00 - 26 minutes ★★★★★ - 7 ratingsTop ARM professionals provide analyses and insights into the finer points of the proposed rule. While the Consumer Financial Protection Bureau’s long-awaited proposed rule concerning the debt collection industry was issued two months ago, there’s still time to impact the final form by submittin...
Leadership Fuel with Michael Lamm “Mentoring: Helping the Next Generation Succeed”
ACA Cast - July 01, 2019 18:00 - 17 minutes ★★★★★ - 7 ratingsIn the latest episode of “Leadership Fuel with Michael Lamm,” ACA International staffers Kim Coghill and Alex Szeto engage in an informative dialogue with Michael Lamm, who outlines tips and benefits related to mentoring and coaching accounts receivable management industry professionals. “Our in...
NASCAR Lover
Recovery Agent Podcast - June 21, 2019 01:45 - 1 hour ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
Paper Kid
Recovery Agent Podcast - June 18, 2019 04:10 - 1 hour ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
WingMan
Recovery Agent Podcast - June 16, 2019 09:12 - 1 hour ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
Loaning Sailor
Recovery Agent Podcast - June 15, 2019 09:00 - 57 minutes ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
Lot Boy
Recovery Agent Podcast - June 14, 2019 08:17 - 1 hour ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
Repo Builder
Recovery Agent Podcast - June 13, 2019 23:56 - 1 hour ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
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