Latest Collection agency Podcast Episodes
Soda Jerk Repo
Recovery Agent Podcast - June 13, 2019 03:55 - 54 minutes ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
High Flying Shoe Shine
Recovery Agent Podcast - June 12, 2019 03:55 - 1 hour ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
Pulling Trucks
Recovery Agent Podcast - June 11, 2019 02:13 - 52 minutes ★★★★★ - 1 ratingThis agent specializes in Tractor Trailer and Equipment Repos.
Compliance Education: Knowledge is Power
ACA Cast - June 10, 2019 16:00 - 19 minutes ★★★★★ - 7 ratingsFrom one expert to another. This episode of ACA Cast titled “Compliance Education: Knowledge is Power,” features two well-known industry veterans who engage in an informative discussion about ACA’s education offerings including professional certifications. Listen to Harry Strausser III, ACA’s d...
Cotton Picking Repoman
Recovery Agent Podcast - June 09, 2019 21:24 - 54 minutes ★★★★★ - 1 ratingPresented by Repoman Magazine - hosting interviews with an assortment of anonymous people in and around the repossession industry. The name of the guest(s) is not a secret within the recovery industry. If you are in the industry - and would like to have access to the 'episode key' that lists the...
Leadership Fuel with Michael Lamm: Managing Conflicts
ACA Cast - May 28, 2019 18:00 - 14 minutes ★★★★★ - 7 ratingsManagement experts agree that workplace conflict is a natural, unavoidable occurrence that surfaces in every office and in every relationship. Of course, the key is to identify conflict and appropriately manage it so that everyone involved has a voice and learns something positive. In the late...
Positive Consumer Communication with Mary Shores
ACA Cast - May 20, 2019 18:00 - 16 minutes ★★★★★ - 7 ratingsDo you make sure consumers feel happier at the end of a call than they did at the beginning? That’s the goal for debt collectors working at Midstate Collection Solutions, and in this episode of ACA Cast, Collector magazine editor Anne Rosso May talks to Mary Shores, CEO and president of Midstate...
Advocacy in Action
ACA Cast - May 07, 2019 18:00 - 10 minutes ★★★★★ - 7 ratingsIn this episode of ACA Cast: Advocacy in Action, Rae Ann Bevington, ACA’s vice president of congressional and political affairs, discusses the advantages of participating in the ACA International’s Washington Insights Fly-In with former board president Jay Gonsalves, owner of Action Collection A...
All Politics is Local
ACA Cast - May 06, 2019 18:00 - 19 minutes ★★★★★ - 7 ratingsGetting involved in state advocacy efforts is as easy as picking up the phone and calling your representative. Don’t let another legislative session slip by without meeting key figures in your capitol. ACA International’s Andy Madden, vice president of state and government affairs, engages in a...
Leadership Fuel with Michael Lamm: Launching a Grassroots Campaign in Your Community
ACA Cast - April 22, 2019 19:00 - 12 minutes ★★★★★ - 7 ratingsDespite the valuable economic contributions made each day by accounts receivable management professionals, the industry remains one of the most misunderstood, heavily regulated business sectors in the United States. As an employee or business owner associated with the industry, you can help resh...
ACA Int’l v. FCC: Where are We Now?
ACA Cast - April 15, 2019 18:00 - 26 minutes ★★★★★ - 7 ratingsThe ACA International v. FCC decision handed down by the D.C. Circuit Court was a major step forward in launching TCPA reform support from Congress while forcing the FCC to consider its previous actions. Courts have ruled differently on this issue, at times even ignoring the D.C. Circuit, confir...
Planning for the Unplanned: The Soft Touch to Health Care Collections
ACA Cast - April 02, 2019 19:00 - 15 minutes ★★★★★ - 7 ratingsConfusion and a lack of understanding associated with health insurance coverage can leave the most financially responsible patient with a surprise bill in the mailbox. That’s why accounts receivable management employees who work in this space need special training and the appropriate level of em...
Leadership Fuel with Michael Lamm—Tech Transformation
ACA Cast - March 25, 2019 05:00 - 8 minutes ★★★★★ - 7 ratingsThis highly-informative episode of ACA Cast features Michael Lamm, the managing partner at Corporate Advisory Solutions, who discusses “Tech Transformation” and how leaders need to be focused on the ways these transformations will impact their businesses and the industry overall. Lamm encourages...
"Law Firm Fights ‘Regulation by Enforcement’ Approach"
ACA Cast - March 18, 2019 05:00 - 13 minutes ★★★★★ - 7 ratingsIn this episode of ACA Cast, Scott Weltman, managing shareholder at Weltman, Weinberg & Reis, recounts his experience testifying before the House Financial Services Committee about the lawsuit filed against his firm by the Consumer Financial Protection Bureau. ACA International CEO Mark Neeb int...
Fair Debt Collection Practices Act 101
ACA Cast - March 05, 2019 06:00 - 6 minutes ★★★★★ - 7 ratingsSo, what exactly are your rights when a debt collector contacts you? Jessica Hearn, CFO/Compliance Director of Universal Fidelity, LP, provides consumer tips for responding to a debt collection call, and offers a brief explanation about important guidelines specified under the Fair Debt Collecti...
Countdown to Spring Forum & Expo
ACA Cast - February 27, 2019 06:00 - 9 minutes ★★★★★ - 7 ratingsIn this episode of ACA Cast, Kim Coghill interviews industry veteran Harry Strausser III about topics slated for discussion in educational sessions at Spring Forum & Expo March 13-15 in Las Vegas. Strausser, one of the industry’s most experience educators, serves as ACA’s director of education a...
Winning Federal Government Contracts
ACA Cast - February 25, 2019 20:00 - 11 minutes ★★★★★ - 7 ratingsARM industry veterans Mike Ginsberg, president and CEO of Kaulkin Ginsberg, and Randy Kamm, founder and principal of Collection Quotient Consulting, are featured speakers in this episode of ACA Cast, which focuses on working with the federal government to secure debt collection contracts. As par...
How Technology-Based Games Can Enhance Employee Training
ACA Cast - February 19, 2019 06:00 - 16 minutes ★★★★★ - 7 ratingsAnne Rosso May, managing editor of Collector magazine, talks with ACA International members Debra Ciskey, compliance officer for Wakefield and Associates, and Christian Lehr, chief operating officer for Healthcare Collections, about how they use “gamification” products to train their employees. ...
Experts Discuss CFPB Rulemaking
ACA Cast - January 28, 2019 06:00 - 21 minutes ★★★★★ - 7 ratingsIn this episode of ACA Cast, Leah Dempsey, ACA’s vice president and senior counsel of federal advocacy, leads a discussion about the CFPB’s highly-anticipated rulemaking related to the Fair Debt Collection Practices Act of 1977. Dempsey’s guests are former ACA International Board President Lesli...
Leadership Fuel with Michael Lamm
ACA Cast - January 21, 2019 06:00 - 9 minutes ★★★★★ - 7 ratingsIn the first episode, Michael Lamm, managing partner at Corporate Advisory Solutions LLC, discusses creating a positive, transparent work environment that inspires employees to achieve greatness. Support the show
Finding, Recruiting and Retaining a Quality Workforce.
ACA Cast - January 09, 2019 06:00 - 13 minutes ★★★★★ - 7 ratingsOn this episode of ACA Cast, Cortney Fleming, the chief personnel officer at Wilber and Associates, and Harry Strausser III, a well-known industry veteran who currently serves as ACA’s education and membership development director, discuss personnel-related issues including unique ways of findin...
A New Leader–A New Direction?
ACA Cast - December 20, 2018 18:00 - 20 minutes ★★★★★ - 7 ratingsThe Bureau of Consumer Financial Protection has a new leader with a five-year contract! Kathy Kraninger – the recently confirmed BCFP director – is expected to face many tough decisions in the next few years, including some that could impact your ability to effectively operate an accounts receiv...
Robocall Legislation & TCPA Reform
ACA Cast - December 07, 2018 20:00 - 16 minutes ★★★★★ - 7 ratingsEpisode 6 of ACA Cast features a discussion on the U.S. Senate’s TRACED Act (Telephone Robocall Abuse Criminal Enforcement and Deterrence Act), along with other topics and issues related to the 116th Congress. Podcast host Leah Dempsey, ACA International’s vice president and senior counsel of f...
Robocall Legislation & TCPA Reform
ACA Cast - December 07, 2018 20:00 - 16 minutes ★★★★★ - 7 ratingsEpisode 6 of ACA Cast features a discussion on the U.S. Senate’s TRACED Act (Telephone Robocall Abuse Criminal Enforcement and Deterrence Act), along with other topics and issues related to the 116th Congress. Podcast host Leah Dempsey, ACA International’s vice president and senior counsel of f...
ACA's Post Midterm Elections Analysis: A Look Ahead
ACA Cast - November 14, 2018 15:00 - 10 minutes ★★★★★ - 7 ratingsOn this episode of ACA Cast, join Leah Dempsey, ACA’s vice president and senior counsel, federal advocacy and host Kim Coghill as they look ahead to what the new political landscape might mean for the accounts receivable management industry and the prospects of TCPA reform with the changes in le...
ACA's Post Midterm Elections Analysis: A Look Ahead
ACA Cast - November 14, 2018 15:00 - 10 minutes ★★★★★ - 7 ratingsOn this episode of ACA Cast, join Leah Dempsey, ACA’s vice president and senior counsel, federal advocacy and host Kim Coghill as they look ahead to what the new political landscape might mean for the accounts receivable management industry and the prospects of TCPA reform with the changes in le...
ACA's Post Midterm Elections Analysis: Federal Elections
ACA Cast - November 13, 2018 16:00 - 8 minutes ★★★★★ - 7 ratingsThe balance of power has shifted on Capitol Hill. Host Kim Coghill interviews Rae Ann Bevington, ACA's vice president of congressional and political affairs, about key federal elections and what is in store for the 116th Congress once the dust of the election season has settled. Support the show
ACA's Post Midterm Elections Analysis: State Elections
ACA Cast - November 07, 2018 22:00 - 8 minutes ★★★★★ - 7 ratingsThe voters have spoken! Host Kim Coghill interviews Andy Madden, ACA's vice president of government and state affairs, about key state elections and what they mean to the accounts receivable management industry. Support the show (http://www.acainternational.org)
ACA's Post Midterm Elections Analysis: State Elections
ACA Cast - November 07, 2018 22:00 - 8 minutes ★★★★★ - 7 ratingsThe voters have spoken! Host Kim Coghill interviews Andy Madden, ACA's vice president of government and state affairs, about key state elections and what they mean to the accounts receivable management industry. Support the show
ACA's Midterm Elections Preview: Federal Elections
ACA Cast - November 02, 2018 05:00 - 14 minutes ★★★★★ - 7 ratingsThe stakes are high, but the anticipation is higher! The midterm elections are days away and political watchers are anxiously awaiting the minute when the polls close and the votes begin to roll in. Host Kim Coghill previews key congressional races and the potential impact on relevant regulatory...
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