Utilizing Technology to Scale Back Non-Revenue Related Overhead

Technology and the accounts receivable management industry go together, but it takes fine tuning to make sure embracing new systems helps your bottom line and your staff to effectively communicate with consumers. 

Using artificial intelligence, machine learning and virtual agents at your company does mean investing money up front, however there is a return on that investment and significant benefit to employees, explains Gordon Beck, president and COO of Valor Intelligent Processing LLC in Jacksonville, Florida.

In this episode of ACA Cast titled “Utilizing Technology to Scale Back Non-Revenue Related Overhead,” Beck talks with ACA International’s Education and Membership Development Director Harry Strausser III, IFCCE, MCE, about the first steps in implementing technology systems, finding the right product and using those products to strengthen your team and communication with consumers.