Latest Salesforce Podcast Episodes
America's First And Only AllCar App On A Mission To ReInvent Car Ownership | John Spottiswood
CXChronicles Podcast - July 02, 2024 23:00 - 36 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #234 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas for Customer Contact Week with John Spottiswood, Chief Operating Officer at Jerry based in Palo Alto, CA....
Breaking Barriers One Conversation At A Time | Sharath Keshava Narayana
CXChronicles Podcast - June 24, 2024 19:00 - 20 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #233 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas earlier this month with Sharath Keshava Narayana based in Palo Alto, CA. Sharath is the Co-Founder at S...
Curating Memorable & Profitable Customer Experiences at Molson Coors Beverage Company | Trey Wade
CXChronicles Podcast - June 18, 2024 17:00 - 32 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #232 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas with Trey Wade, Head of Consumer Experience at Molson Coors Beverage Company based in Chicago, IL. As des...
The Email Formula That Got 9 Listing in 6 Months
Stay Paid Podcast - June 17, 2024 08:00 - 50 minutes ★★★★★ - 257 ratingsThis week, we’re speaking with Dustin Fox, BAM contributor and cofounder of Devon and Dustin Fox Homes. Not only has his team amassed about 1,700 Google reviews (with an aggregate rating of 5 stars!), but they’ve also closed $400M in sales in only three years. He’s sharing his client review stra...
2024’s Explosive Instagram Growth Hack (No Posting Required)
Stay Paid Podcast - June 10, 2024 08:00 - 26 minutes ★★★★★ - 257 ratingsWho says you need endless content to win big on Instagram? The greatest hack ever is to put your creative energy not into posting but commenting. Yep, comments are key! This week on Stay Paid, we’re sharing five strategic tips to turn comments into engagement magnets. From sparking fun debates t...
CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 Day 2 Recap | Kristi Faltorusso
CXChronicles Podcast - June 07, 2024 17:00 - 13 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #231 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. This is our CXCP Day 2 recap of the event. I was able to have my friend Kristi Faltorusso join us again...
CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 | Kristi Faltorusso
CXChronicles Podcast - June 06, 2024 16:00 - 17 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #230 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. This is our CXCP Day 1 recap of the event. I was able to have my friend Kristi Faltorusso join us on th...
How Customer Onboarding Leads To Customer Success & Retention | Richard Convery
CXChronicles Podcast - June 04, 2024 18:00 - 51 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #229 we welcomed Richard Convery, Founder & CEO of Ascendr based near London, England. Richard is an expert in effective SaaS customer onboarding, a customer success advocate and one of our leading str...
Spread the Value
Good Day, Sir! Show, a Salesforce Podcast - June 03, 2024 17:00 - 1 hour ★★★★★ - 69 ratingsIn this episode, we discuss chaining queueables, clean programming coding laws, ServiceNow's hiring of Salesforce employees, Google I/O AI, Microsoft Surface Copilot, rumors of Google acquiring HubSpot, and Salesforce's Q1 financial results.
4 Instagram Hacks to Grow Your Account
Stay Paid Podcast - June 03, 2024 08:00 - 44 minutes ★★★★★ - 257 ratingsThis week on Stay Paid, we’re breaking down four Instagram tips and exposing a couple of myths about how to best use the platform to grow an audience with social media expert and Actually Agents founder, Luca Alboretti. Tune in, and you’ll also hear Luca’s advice for how to really grow your Inst...
The Art Of Listening & Learning From Your Customers & Employees To Drive Growth & Innovation | Shantel Love
CXChronicles Podcast - May 27, 2024 19:00 - 50 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #228 we welcomed Shantel Love, Global VP of Customer Success Clinical & School Assessment based in Henderson, NV. Shantel is also a keynote speaker, author, LinkedIn Top Personal Branding Voice & work pl...
How To Deliver World Class QBRs To Your Customers To Drive Sales & Retention
CXChronicles Podcast - May 27, 2024 18:00 - 18 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin overhauling your Quarterly Business Reviews (QBRs). QBRs are one of the easiest ways to make sure that your customer success team is getting regular time with their main POC...
Agents Are on the Move: What It Takes to Keep Yours
Stay Paid Podcast - May 27, 2024 08:00 - 41 minutes ★★★★★ - 257 ratingsRelitix just released its Agent Movement Index for April, and it’s a weird one. First, the number of active agents is on the rise (don’t they know inventory is DOWN?). And second, the number of agents moving from one brokerage to another is on the rise with April’s movement outpacing March’s—tha...
A Genuine Strategy for Converting IG Convos into Clients
Stay Paid Podcast - May 20, 2024 11:57 - 55 minutes ★★★★★ - 257 ratingsA true Instagram expert, Michelle Berman puts the nail in the coffin of viral videos, sharing why real conversations are the key to conversions. She explains her three-part DM that authentically connects and keeps the discussion going. She also offers an outstanding strategy her real estate clie...
119 Sati Hillyer of OneMob
CRM Talk - May 17, 2024 21:53 - 34 minutes ★★★★★ - 14 ratingsSteve and Sam talk to Sati Hillyer, founder, and CEO of OneMob, about his journey from starting the AppExchange at Salesforce to developing and advancing his company's video platform for sellers over an almost ten-year period. With a OneMob microsite, sellers can provide context, content, and ...
5 Mistakes That Will Kill Your Client Base
Stay Paid Podcast - May 13, 2024 08:00 - 35 minutes ★★★★★ - 257 ratingsWhen building your client base, there are five mistakes that BAM contributor Sarah Lentz warns agents to avoid. One of the biggest is focusing on increasing brand awareness over cultivating relationships in your sphere. We’re discussing this and the other blunders that agents frequently commit w...
Unfortunate Rebranding
Good Day, Sir! Show, a Salesforce Podcast - May 07, 2024 02:15 - 1 hour ★★★★★ - 69 ratingsIn this episode, we discuss unit testing, Salesforce's rumored bid to acquire Informatica, Microsoft's ARM chips, Oracle moving headquarters to Nashville, and a few notable highlights from the Summer '24 release notes.
College student - Gain real-life job skills in the dorm
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 14:30 - 12 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Seamus Ruiz-Earle Seamus is a current history and economics major at Boston College in Chestnut Hill, Massachusetts. In addition to his studies, Seamus has also spoken at Dreamforce, Salesforce’s annual conference in San Francisco, and TEDx Boston College. Resources: Read ...
Salesforce Consultant - Help your clients succeed, travel optional
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:35 - 22 minutes ★★★★★ - 30 ratingsToya Tate Toya is a Salesforce Consultant at Slalom Consulting in Washington D.C. Toya is the co-leader of the Salesforce Women in Tech Diversity Community Group, and a member of the Salesforce MVP program. Toya is Salesforce certified, a Trailhead Expeditioner, and recently was a Star Speaker ...
Salesforce Technical Architect - Investigators wanted
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:30 - 17 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Charly Prinsloo Charly is a Salesforce Technical Architect at Deloitte in Austin, Texas. A self-described “nosey” person, Charly loves learning all the details about people's lives and their Salesforce instances. Charly holds 16 Salesforce certifications, is a Trailhead Ra...
Salesforce Developer - Making the case for coding
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:25 - 19 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Neetu Bansal Neetu is a Salesforce lead at Accenture in New Delhi, India. Neetu is a Salesforce Certified Developer and the leader of the Jaipur Women In Tech Community Group which strives to promote technology and Salesforce skills to women. Resources: Follow career pat...
Salesforce Admin - Be in demand, efficient, and awesome
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:20 - 16 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Scott Luikart Scott is now the Senior Salesforce Admin at Whole Foods Markets' headquarters in Austin, Texas. Scott holds five Salesforce Certifications and is a Trailhead Ranger. Scott's is an avid volunteer with Montrose Grace Place, a non-profit in Houston, Texas focusi...
Sales Manager - You don't have to be outgoing to crush it in sales
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:15 - 19 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Mike Martin Mike is a Sales Lead at Appirio in Indianapolis, Indiana. He's as passionate about nurturing sales talent as he is about his family and his lifelong Lego hobby. Mike holds five Salesforce Certifications, is a Trailhead Ranger, and is member of the Salesforce MV...
Service Manager - Building a customer service career, brick by brick
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:10 - 16 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Julie ODonnell Julie is the Director of Client Services for Timetrade in Tewksbury, Massachusetts. She holds one Salesforce Certification, is a Trailhead Ranger, and has even shared her expertise in this field at Dreamforce, Salesforce's annual conference in San Francisco,...
Marketing Manager - How marketing skills landed my dream job
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:05 - 20 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Ashley Strahan Ashley is the CRMl Marketing Manager at an outdoor apparel company known for environmental awareness and activism. An avid adventurer, Ashley enjoys the opportunity to provide her skills to a company that shares her values. Ashley holds two Salesforce certif...
Business Analyst - From english major to major boss
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 13:00 - 18 minutes ★★★★★ - 30 ratingsFeatured Trailblazer: Toni V. Martin Toni is the Sr. Salesforce Business Analyst at NCR Corp. in Atlanta, GA and founder of the Salesforce Business Analysts Group on the Trailblazer Community. Toni has presented as a Business Analyst expert at conferences such as Dreamforce, Salesforce's annual ...
Introducing: The Trailblazer's Guide to Careers
The Trailblazer’s Guide to Careers by Salesforce - May 06, 2024 09:41 - 42 seconds ★★★★★ - 30 ratingsExplore the different career paths you can unlock with Salesforce skills. Hear real people talking about their jobs using Salesforce, what skills and qualities will make you successful, and what you can do to get started.
The NAR Settlement | Breaking It Down for Agents and Consumers
Stay Paid Podcast - May 06, 2024 08:00 - 40 minutes ★★★★★ - 257 ratingsIt’s the first episode of our new Stay Paid format! Join us for lively conversation, the sales tip of the week, and answers to our listeners’ questions. Tune in to hear the leader of the top sales team in Lynchburg, Virginia, Stephen Acree and his director of sales Cody Smith discuss the implica...
All Good Things Come to an End | Making Tough Decisions
Stay Paid Podcast - May 02, 2024 08:00 - 14 minutes ★★★★★ - 257 ratingsWhen you’re confronted with a difficult business decision, it’s not uncommon to later wonder whether you made the right choice. Wouldn’t it be great if you had a decision-making shortcut—one that minimized the worry and uncertainty—that you could rely on to reveal the best course of action? In t...
Building Your Company's Voice of Customer Dashboards & Reporting
CXChronicles Podcast - April 29, 2024 16:00 - 13 minutes ★★★★★ - 24 ratingsSend us a Text Message. Hey CX Nation, In this week's CXWeekly Update we walk through some ideas, goals & CTAs to begin building your company's Voice of Customer Dashboards & Reporting. VOC or voice of customer has become an extremely popular topic with customer focused business leaders acro...
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