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CXChronicles Podcast Live At Customer Contact Week, Las Vegas 2024 Day 2 Recap | Kristi Faltorusso

CXChronicles Podcast

English - June 07, 2024 17:00 - 13 minutes - 9.4 MB - ★★★★★ - 24 ratings
Entrepreneurship Business Management cxo chief customer officer growth marketing revenue operations customer success csm customer experience customer service loyalty marketing Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


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Hey CX Nation,

In this week's episode of The CXChronicles Podcast #231 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas. 

This is our CXCP Day 2 recap of the event. I was able to have my friend Kristi Faltorusso join us again on the podcast to rap on all of the things that we are seeing, hearing & talking about with all of the conference attendees. 

In this episode, Kristi and Adrian chat through some of the speakers, presenters, vendors, technology & the genuine "yammering" that we are hearing at Customer Contact Week 2024.

**Episode #231 Highlight Reel:**

1. Changes with Employee Experiences in today's world
2.  Leveraging & embracing AI to scale your business
3.  Networking & learning from some of the best & brightest in the CX space
4.  Future events + post conference thoughts, ideas & CTAs
5.  Making Happiness A Habit
 
Huge thanks to Kristi for coming on The CXChronicles Podcast and featuring her work and efforts in pushing the customer experience & customer success space into the future.

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Are you looking to learn more about the world of Customer Experience, Customer Success & Revenue Operations?

Click here to grab a copy of my book "The Four CX Pillars To Grow Your Business Now" available on Amazon or the CXC website.

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Contact us anytime to learn more about CXC at [email protected] and ask us about how we can help your business & team make customer happiness a habit now!

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Remember To Make Happiness A Habit!!