Latest Carsales Podcast Episodes
Sales Series E4 | The Critical Role of TO’s on Sales Calls
Dealer Talk With Jen Suzuki - May 16, 2024 12:20 - 13 minutes ★★★★★ - 21 ratingsSales Series E4 This is a compelling episode for dealership managers and those looking to improve their personal sales numbers. The pivotal role of TO’s in the call handling sales process is broken. Manager TO’s and involvement on calls is crucial for maximizing sales opportunities, boosti...
Evolving Sales Strategies 🤩 |The Power of 📞Call Analysis with Tim Smith of Volz Auto Group
Dealer Talk With Jen Suzuki - May 14, 2024 12:44 - 33 minutes ★★★★★ - 21 ratingsTim Smith, the dynamic General Manager of Volz Auto Group in New York, chats with me about the world of sales call analysis and its transformative impact on sales performance. Tim shares his expertise on utilizing recorded calls as a tool for accountability, evaluation, and continuous improvemen...
Sales Series E1: 📆 Appointment Setting Strategies That Secure Showed Appointments! 🔥🔥🔥
Dealer Talk With Jen Suzuki - May 11, 2024 16:40 - 21 minutes ★★★★★ - 21 ratingsSales Series Part 1 🛑 I will be holding an in-person sales workshop on setting appointments on May 15, 2024. Find out more information and register - https://bit.ly/3Jmw9Or Listen in as I tackle a few aspects important to leverage into your sales process when you are setting appointments! Ge...
Sales Series E2: ⏱Learn How to Effectively Train Your Team in 10-Minutes! | Long Meetings are Ineffective 🔥
Dealer Talk With Jen Suzuki - May 11, 2024 16:39 - 17 minutes ★★★★★ - 21 ratingsSales Series Part 2 🔥 Sales Series for Dealership Teams 🔥 In today's fast-paced business world, lengthy meetings can drain productivity and hinder progress. In this episode, we dive into strategies for managers to revolutionize team training by condensing it into short, impactful sessions. S...
Sales Series E3: Learn Engaging Training Activities
Dealer Talk With Jen Suzuki - May 11, 2024 16:38 - 20 minutes ★★★★★ - 21 ratingsSeries - Part 3 Previously I recorded an episode on 10-minute training which was well received by many of you! This is the next part! What will you train on? What topics will you cover? Often topics are reactive to problem situations going on during the sales process or a heat case. All good a...
Inspirational Pathway to Leadership Success with Mario Murgado, Entrepreneur & Visionary 🚘Dealer
Dealer Talk With Jen Suzuki - May 08, 2024 11:49 - 41 minutes ★★★★★ - 21 ratingsThis is an incredibly inspiring and powerful conversation with the remarkable car dealer, Mario Murgado. Mario's journey from arriving in this country with nothing to now owning and operating 26 successful dealerships is a testament to the power of hard work, dedication, and leadership. Mario ...
Evolution in Vehicle Movement with Dave Sperau, Founder of Autosled
Dealer Talk With Jen Suzuki - May 07, 2024 11:54 - 25 minutes ★★★★★ - 21 ratingsAutosled is speaking and exhibiting May 21-23, 2004 at Finished Vehicle Logistics conference in Huntington Beach, CA! They are giving FREE VIP when you register using code AutosledVIP @ https://bit.ly/3WwlVCN In this episode, I sit down with Dave Sperau, the visionary founder of Autosled, a ga...
Tax Season Is Over, Do These 3 Things Now Lotwalk.com #weknowretail #first30
LotParty, helping dealerships move around their virtual lot. - May 03, 2024 20:52 - 13 minutes ★★★★★ - 11 ratingsTax Season Is Over, Do These 3 Things Now Lotwalk.com #weknowretail #first30
Unlocking Profitability in Auto Dealerships with Data and Machine Learning with Jason Knight, CEO @ Lotlinx
Dealer Talk With Jen Suzuki - May 03, 2024 13:19 - 42 minutes ★★★★★ - 21 ratingsLotlinx has tracked every car online for over a decade! Their machine learning is helping dealers make great decsiions when it comes to managing invenotry and promotion! Check out their latest publication on Auto Success - https://bit.ly/3y4ULJ9 In this episode, I sit down with Jason Knight,...
Service BDC Series E8: Syncing Sales to Service: Enhancing Loyalty with Effective Call Structures for First Free Oil Change Scheduling
Dealer Talk With Jen Suzuki - April 26, 2024 12:28 - 17 minutes ★★★★★ - 21 ratingsOne of the biggest struggles is bridging the gap between sales and service departments. I’ve got one of many hacks for this in this episode! 😉 So here it is….the art of making outbound calls to schedule clients for their first free oil change and how it can be a powerful tool for customer eng...
Service BDC Series E5: Unveiling the Value of Your 🛠Service Department: A Customer-Centric Approach
Dealer Talk With Jen Suzuki - April 26, 2024 12:27 - 18 minutes ★★★★★ - 21 ratingsService BDC is where it's at! The heart of the dealership...let that sink in😉...they are the start of most RO's and tasked with enabling loyal clients existence! Hit me up with your feedback - [email protected]. This episode is gold. It’s the secret weapon in sales! 🤩 When you under...
Service BDC Series E7: Crafting a Winning Service BDC Call Script for Appointment Setting | Unlocking Success! 🔥
Dealer Talk With Jen Suzuki - April 26, 2024 12:27 - 18 minutes ★★★★★ - 21 ratingsSetting appointments is the name of the game! 🎯 You gotta craft compelling call guides that make all the difference in customer engagement, appointment conversions, and overall service experience! Join me as I explore a step-by-step process for scheduling appointments, outlining key actions a...
Service BDC Series E6: Turning Weaknesses into Strengths | Transforming Customer Calls in Your 🔧Service Department
Dealer Talk With Jen Suzuki - April 26, 2024 12:27 - 20 minutes ★★★★★ - 21 ratingsWelcome back! I’m drawing attention to common weaknesses faced by car dealership service department and BDC representatives during customer calls and explore strategies to overcome these challenges for improved customer satisfaction and business success. In this episode, I’m focusing on empoweri...
Service BDC Series E4: Motivating BDC Reps with Incentives & Competitions
Dealer Talk With Jen Suzuki - April 16, 2024 12:02 - 15 minutes ★★★★★ - 21 ratingsReady to explore effective strategies for inspiring and incentivizing Business Development Center (BDC) representatives in the service department to excel in their call volume and appointment setting goals?! In this episode, I hit up creative ideas and proven methods for implementing incentives ...
Service BDC Series E3: Efficient Office Setup for BDC Success
Dealer Talk With Jen Suzuki - April 16, 2024 12:02 - 15 minutes ★★★★★ - 21 ratingsThis is an 8-episode series focused soley on a bad ass Service BDC Department! What do you think? Hit me up! [email protected] We don't often talk about the importance of an effective work environment including work station so here it goes! I'm diving deep on key elements essential ...
Service BDC Series E1: The Active BDC Service Manager: Leading by Doing in the Business Development Center
Dealer Talk With Jen Suzuki - April 16, 2024 12:01 - 16 minutes ★★★★★ - 21 ratingsService BDC is where it's at! The heart of the dealership...let that sink in...they are the start of most RO's and tasked with enabling loyal clients existence! Hit me up with your feedback - [email protected]. In this episode, we explore the crucial role of a Business Development C...
Service BDC Series E2: Leveraging Lead Lists for Appointment Setting in Car Dealership Service BDC
Dealer Talk With Jen Suzuki - April 16, 2024 12:01 - 19 minutes ★★★★★ - 21 ratingsLet me know what you think of this series 👊- [email protected] In this episode, we explore the importance of using targeted lead lists to increase appointment set rates in a car dealership's service department Business Development Center (BDC). Discover key lead lists that servic...
What Is Salesforce Doing for Car Dealerships? Find out From a User's Perspective with Vicki Poponi!
Dealer Talk With Jen Suzuki - April 11, 2024 22:13 - 31 minutes ★★★★★ - 21 ratingsMeet Vicki Poponi, former C Suite Executive at Honda, now automotive industry advisor with Salesforce! SHe shares her firsthand experience with Salesforce as a game-changer in the automotive industry. Discover how Salesforce, a global force for over 24 years, is transforming automotive dealershi...
EP 8:29 Six Proven Principles: The Secrets to Growing Your Dealership 800%
Millionaire Car Salesman Podcast - April 09, 2024 20:59 - 1 hour ★★★★★ - 85 ratingsIn this riveting episode, two titans of the automotive industry, Sean V. Bradley, President of Dealer Synergy, and LA Williams, the Blind Master, delve into the riveting journey of Glenn Lundy! They uncover the strategic maneuvers and philosophies behind Lundy's record-setting success in growing...
The Name, the Vision, and the Evolution: Unveiling the Tekion Story with Pedram Faed - A Dive into Automotive Tech Innovation
Dealer Talk With Jen Suzuki - April 09, 2024 00:00 - 42 minutes ★★★★★ - 21 ratingsIn this episode, we delve into the fascinating world of automotive technology innovation with Pedram Faed, Vice President & General Manager at Tekion. Discover the intriguing origins of Tekion's name, rooted in both science and heritage, including a connection to a significant era when founder J...
Maximizing Car Dealership Inventory Management: Strategies for Success with Jasen Rice!
Dealer Talk With Jen Suzuki - April 08, 2024 16:08 - 16 minutes ★★★★★ - 21 ratingsWelcome to a special series where I interview industry leaders LIVE during the NADA Show! Meet Jasen Rice, CEO/Owner of LotPop! We delve into the critical aspects of inventory management in the automotive industry, focusing on the challenges and strategies for success when it comes to handlin...
Learn What Microsoft Autos is Doing For Dealers & Car Buyers with Lizz Callaway!
Dealer Talk With Jen Suzuki - April 08, 2024 15:54 - 14 minutes ★★★★★ - 21 ratingsWelcome to a special series where I interview industry leaders LIVE during the NADA Show! Empowering car buyers and car dealers with as much information to enable great customer experiences and car deals! Microsoft Autos is shortening shopping time and making the experience finding a car much...
Bruce Miller, From Sales to Car Dealer: Navigating Challenges in the Automotive Industry
Dealer Talk With Jen Suzuki - April 08, 2024 15:53 - 19 minutes ★★★★★ - 21 ratingsWelcome to a special series where I interview industry leaders LIVE during the NADA Show! Meet Bruce Miller, Owner & Operator, Miller Motors & G & C Auto Sales & Service, Partner! Join us as we follow the inspiring journey of a former salesperson turned independent car dealer, who shares hi...
Used Car Days Supply Is Misleading Right Now, Let Me Explain Lotwalk.com #first30
LotParty, helping dealerships move around their virtual lot. - April 04, 2024 18:30 - 11 minutes ★★★★★ - 11 ratingsUsed Car Days Supply Is Misleading Right Now, Let Me Explain Lotwalk.com #first30
EP 8:28 Sell More, Spend Less: The Right Way to Auto Transport
Millionaire Car Salesman Podcast - April 02, 2024 20:51 - 39 minutes ★★★★★ - 85 ratingsIn this dynamic episode of the Millionaire Car Salesman Podcast, Host Sean V. Bradley unveils the transformative strategies propelling the automotive industry forward! Joining Sean is Mike Trudeau. Mike Trudeau is the Executive Vice President of Business Development at Montway Auto Transport. ...
EP 8:27 Across the Pond: A Deep Dive into UK vs. US Car Sales Processes
Millionaire Car Salesman Podcast - March 26, 2024 22:34 - 1 hour ★★★★★ - 85 ratingsIn this captivating episode of the Millionaire Car Salesman podcast, hosts Sean V. Bradley teams up with industry and branding expert, Tianna Mick aka T Got Your Keys, with special guest Isabella Tutt joining from the UK! Listen in to be treated to a cross-continental exploration of sales strate...
One Area I Would Focus On For Used Car Management Right Now Www.lotwalk.com #first30 #weknowretail
LotParty, helping dealerships move around their virtual lot. - March 22, 2024 22:09 - 15 minutes ★★★★★ - 11 ratingsOne Area I Would Focus On For Used Car Management Right Now Www.lotwalk.com #first30 #weknowretail
EP 8:26 The Keys to BDC Success: Mastering Follow-Up and Engagement in the Internet Department
Millionaire Car Salesman Podcast - March 19, 2024 20:29 - 45 minutes ★★★★★ - 85 ratingsIn this enlightening episode of the Millionaire Car Salesman podcast, titled "Mastering the Internet Director Department," hosts Sean V. Bradley and L.A. Williams welcome automotive industry expert Keric Davis to explore the intricacies of running a successful internet department in an auto deal...
NADA SHOW Live Series | Modern Leadership Practices with Kayla Kody on Employee Retention in Dealerships
Dealer Talk With Jen Suzuki - March 13, 2024 21:27 - 20 minutes ★★★★★ - 21 ratingsWelcome to a special series where I interview industry leaders LIVE during the NADA Show! This is a thought-provoking episode! Meet Kayla Kody, an esteemed industry leader in automotive who oversees three thriving dealerships in Virginia. Through Kayla's highly modern and outside the box decis...
EP 8:25 SEO Strategies & SEM Secrets That Built a Multibillion-Dollar Automotive Group
Millionaire Car Salesman Podcast - March 12, 2024 20:51 - 50 minutes ★★★★★ - 85 ratingsIn this insightful episode, marketing professionals and automobile aficionados are treated to an engaging discussion with Joe Zumpella, the Director of Marketing for the Cochran Automotive Group! The conversation swiftly homes in on innovative methods for creating customer loyalty, leveraging th...