Sweat the Details by Nest Realty
93 episodes - English - Latest episode: 22 days ago - ★★★★★ - 11 ratingsOn Sweat The Details by Nest Realty, Jonathan Kauffmann, Keith Davis and Jim Duncan of Nest Realty sit down with experts and industry leaders to discuss the details - from design and data to branding and technology - that are influencing real estate and today’s agents. It's inside baseball for the real estate brokerage industry.
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Episodes
Episode 41: Race, Zoning, Planning, and the Future
June 23, 2020 14:06 - 34 minutes - 78.3 MBThis is a big and heady conversation, as evidenced by the extensive show notes and accompanying blog post, and is the start of what is going to be a needed and necessary ongoing conversation that starts in many ways with how Realtors, originally known as “real estate men” were at the forefront of implementing racially-based zoning and restrictions, and how those, combined with urban planning designed to effect racial segregation continues today. - I'm excited so many people are interested ...
Episode 40: Please Ask Permission Before Sharing with Dr. Maritza Johnson
June 11, 2020 16:57 - 36 minutes - 83.2 MBThis week on Sweat the Details, we welcomed Dr. Maritza Johnson, who aims to make it easier for people to handle the security and privacy decisions they face in their daily lives. She completed her PhD in computer science at Columbia University and wrote her dissertation on the usability of Facebook privacy settings. We talked about privacy, security, the difference between the two, smart homes and smart TVs, and the need for us all to be aware and curious about the technology that has fas...
Programming Note: New Episode Coming Thursday
June 09, 2020 10:58 - 30 seconds - 1.16 MBNest's Jim Duncan checks in to let you know we're working on an episode for Thursday.
Episode 39: Silver Linings from Pandemics with Economist Issi Romem
May 28, 2020 17:42 - 39 minutes - 89.3 MBThis week we spoke with Issi Romem, economist at MetroSight. We talked with Romem, who holds a PhD in economics, about the changes coming to commercial real estate, silver linings that came from previous pandemics, possible projections for what our world and economy will look like when we get through this pandemic. Plus, Keith and Jim do a wrapup, just the two of them, discussing what we are telling our clients and agents.
Episode 38: The Whole is Greater Than the Sum of the Parts
May 26, 2020 17:53 - 32 minutes - 73.4 MBIn this special episode, Jonathan, Jim, and Keith discuss the partnership with @ Properties, based in Chicago, and how excited we are for the future.
Episode 37: Humanity, Connect(ing) via Analog & Digital with Laura Monroe
May 12, 2020 12:30 - 31 minutes - 73.2 MBJonathan, Keith, and Jim talked with Inman's global head of community Laura Monroe about their shift into a virtual Inman Connect, the value of community and the strengths brokerages will need moving forward - Her role as Global Head of Community at Inman - How Inman, as a distributed team, quickly decided to transition to virtual Inman Connect - How they will be facilitating connections online - Creating experiences with different platforms - Tech trends emerging from brokerages due to...
Episode 36: Exciting Innovations, Cooperation, Evolutions through a Pandemic with Vanessa Bergmark
April 28, 2020 14:42 - 36 minutes - 84.3 MBJonathan, Keith, and Jim welcomed Vanessa Bergmark with Red Oak Realty for a discussion about real estate during sheltering in place, cooperating with competitors during and after a pandemic, and innovating and changing behaviors. - Quick state of the Bay Area market after the shelter in place order - How marketing and prepping properties has changed - Looking outside real estate for insight; NYTimes story about Macy’s - How showings have changed, maybe forever - The value of high trust...
Episode 35: Culture and Innovations in a Pandemic
April 16, 2020 17:00 - 32 minutes - 73.9 MBJonathan, Keith, and Jim - Culture and Innovations in a Pandemic This is our first “time sensitive” podcast. Previously, all of our topics have been those that while not timeless, are topics that are relevant if you listened the day it was released, or the week or two after. We’re in different times now, and while the concepts of brokerage culture, home offices, water cooler talk, and humanity will always be relevant, this time in our history sets up the chance that conversations on 15 Apr...
Episode 34: Marketing, Authenticity and Directing Happiness with Nest's Taylor Titus
April 14, 2020 12:30 - 25 minutes - 57.9 MBNest's Jim Duncan and Keith Davis sit down with Nest's Taylor Titus, Nest's Director of Agents Services how she supports, guides, and leads our agents, the value of authenticity in marketing, and being human. We discus her role and how it has evolved into the Director of Agent Services from Client Happiness Coordinator, how she supports, guides, and leads our agents, the value of authenticity in marketing, and being human. - Ovia pregnancy health app - Ink Cards - Value of being human. St...
Episode 33: Names, Trust and Showing Up with Scrimmage Play's Bart Isley
March 31, 2020 13:20 - 33 minutes - 76.3 MBWe welcomed Bart Isley with Scrimmage Play, the Charlottesville region’s local sports journalistic home. They cover 19 schools, and hundreds of teams, and are a remarkable asset to the community. - What is Scrimmage Play? - Value of high school sports - to the kids, schools, community - a uniting story - Being the positive filter - Picking up what local news used to cover - Naming names - Customer acquisition challenge with rapidly changing student population - Merits of different for...
Episode 32: Keeping New Habits- Podcast Favorites
March 19, 2020 18:24 - 5 minutes - 11.8 MBReinforcing new habits this week. We just changed our schedule to interviews every other Tuesday, and Jonathan, Jim, Keith every third Thursday. We were missing one of us this week, but kept our new habit. We run down a quick list of some of our favorite podcasts. Criminal The Indicator from NPR Calculated Risk (when we were starting Sweat the Details, I had asked him for an interview :) ) The Moth After Hours from Harvard Business Review How Money can Buy Happiness Questions/comments...
Episode 31: Habitat for Humanity - More than Homes with Lance Barton
March 17, 2020 13:47 - 34 minutes - 78.7 MBHabitat for Humanity - More than Homes Lance Barton with Habitat for Humanity, Staunton-Augusta-Waynesboro area joined Keith, Jim, and Jonathan and they discussed what Habitat does and how they impact their communities as well as dispel some myths about Habitat, one of the most well-known organizations in the world. - Financial qualifications and the willingness to partner with Habitat - What’s the need for Habitat? - Huge misconceptions about who qualifies for Habitat - Housing costs a...
Episode 30: Concierge Customer Experience with Lodestone Real Estate
March 03, 2020 13:22 - 30 minutes - 69.9 MBSweat the Details welcomed Alison Alston and Lezette Markham from Lodestone Real Estate in Charlotte, North Carolina. We talked about their concierge process, how they are mindfully building their business and agents, and how they’re setting and raising client expectations. What we covered: - How they came to Charlotte - Similarities between the non profit and real estate worlds and relationships - Disney and the real estate process - Scaling a phenomenal concierge offering - Client ex...
Episode 29: Cooperating and Scouting Agents
February 27, 2020 16:34 - 30 minutes - 70.4 MBThe Nest crew of Jonathan Kauffmann, Jim Duncan and Keith Davis talk about cooperation and scouting agents but start with the story of their first agent appreciation party. - Nest’s first agent appreciation party - Value of being involved in the agent community, Realtor association - Relationships matter - Cooperation with other agents, in small and large markets - Market dynamics in Richmond, Charlottesville, Fredericksburg, Charlotte - Balance of advocating for clients, and balancing...
Episode 28: Innovators Always Innovating - Brad Nix with Offerbarn
February 18, 2020 14:00 - 35 minutes - 82.2 MBBrad Nix, of Path and Post, formerly RETSO, and OfferBarn joined us this time. We went a bit longer than usual, but it was worth it. - What is OfferBarn? - What friction is OfferBarn removing, and how have things changed for the consumers? - How the agent can and should be filling the strategic advisor role. - “Advice is the value” - What’s the value of less friction? - What happens if/when the market turns? - Difference between value and price - Price, speed/time, hassle - Walking ...
Episode 27: Wind Energy, Timber and Real Estate
February 04, 2020 13:30 - 35 minutes - 80.4 MBShow Notes - What is a utility-scale energy company? - What inspired a Navy helicopter pilot to want to work in the clean energy field? - Transition from Apex Wind to Apex Clean Energy - Grid logistics, selling to Facebook - Wind and solar projects are often built on agricultural land; these projects are an additional “crop” - Impact on nearby communities - A big company in a small town - Building with timber instead of steel could help pull millions of tons of carbon from the atmosp...
Episode 26: Inside Nest Marketing and What's Next
January 21, 2020 13:08 - 33 minutes - 76 MBThe Nest Realty crew sits down with Paigelee Chancellor, Nest's Design Director for a look inside Nest's marketing and what's next. - Establishing brand consistency - Helping our Nest offices use and leverage the brand, and building the foundation - Culture of the in-house Nest Marketing team - Nest’s annual reports - Two challenges (and opportunities) that her team sees consistently (and what new Nest offices may start to prep as we grow) - Localization process on a market by market b...
Episode 25: Looking Forward to 2020 with Jonathan, Jim and Keith
January 07, 2020 20:34 - 33 minutes - 75.9 MBTech in 2010 Video of Jonathan, Jim, Keith in 2010 First bought by Re/Max That Bantam moment Data ownership and loyalty Visual tours and market segment evolution Informing our clients about data privacy and ownership Allbirds Rings hacked Emailing copies of earnest money deposit checks Data protection Predictions Checks A big acquisition? 2020 market Less blockchain, more AI Building vs buying technology and tech stacks Impact of the elections? Continuation of brokerages bu...
Episode 24: Lessons Learned from Zillow & Nest
December 25, 2019 03:11 - 23 minutes - 54.1 MBLessons Learned from Zillow & Nest Jonathan, Keith, and Jim talk about Zillow, the sunsetting of Zillow’s Premier Agent Program, who owns the “Voice of Real Estate” title. - Zillow and Customer Satisfaction Scores - Vetting leads - The value of a high quality agent - What if waiters and waitresses paid for their shifts? - Are consumers qualified to rate agent competence? - Zillow Group hit with second class action lawsuit over Premier Agent - Zillow’s evolution from media company to ...
Episode 23: Jonathan, Keith, & Jim talk at the Nest Summit
December 20, 2019 17:32 - 51 minutes - 118 MBWe just had our Nest summit, where we brought brokers and agents from our 14 offices to Charlottesville. We were going to send this out to just our 300 or so agents, but thought you might like it too. Jonathan, Keith and Jim talked about 5 big topics: Zillow’s “moon mission,” iBuyers (Opendoor, Knock, OfferPad, Redfin, Zillow Offers), the end to end real estate transaction, Fair Housing in light of the Newsday investigation, the new Clear Cooperation MLS 8.0 policy, smart phones and techn...
Episode 22: Tech, Relationships, Sharing and Showing up
December 10, 2019 17:24 - 26 minutes - 61 MBGreg Fischer, Chief Technology Office at West + Main in Colorado, joined us and we had a great discussion ranging from tech to relationships, the role of the realtor, and community, and he gave one our favorite “what detail do you sweat” answers we’ve had so far. - The role of technology in real estate in 2020 - Community and relationship marketing and tech - Overrated and underrated tech - What tech we’d like to see in real estate - Collecting and sharing data to benefit Realtors, clie...
Cooperation, HOAs and Chicken Sandwiches
November 19, 2019 17:12 - 25 minutes - 58.6 MBJonathan, Keith, and Jim with Nest Realty covered several topics this time: - NAR’s Clear Cooperation policy (MLS 8.0) Arguments against the policy Building platforms with exclusive listings Bright’s $5K fine - Living in a HOA What if I want to paint my house pink? Be nice. Less civility? HOAs are tiny governments License to be less - Chicken sandwiches Popeye’s chicken sandwiches 1,000 chicken sandwiches a day $65 million marketing win Popeye’s Bring Your Own Bun Is there a ...
Episode 21: Cooperation, HOAs and Chicken Sandwiches
November 19, 2019 17:12 - 25 minutes - 58.6 MBJonathan, Keith, and Jim with Nest Realty covered several topics this time: - NAR’s Clear Cooperation policy (MLS 8.0) Arguments against the policy Building platforms with exclusive listings Bright’s $5K fine - Living in a HOA What if I want to paint my house pink? Be nice. Less civility? HOAs are tiny governments License to be less - Chicken sandwiches Popeye’s chicken sandwiches 1,000 chicken sandwiches a day $65 million marketing win Popeye’s Bring Your Own Bun Is there a ...
Episode 20: Writing Your Future
November 05, 2019 16:29 - 26 minutes - 49.1 MBNest's Jonathan Kauffmann, Keith Davis and Jim Duncan sit down with New Dominion Bookshop's Julia Kudravetz and talk about the similarities between real estate brokerages and independent booksellers in the age of Amazon. New Dominion is the oldest independent bookseller in Virginia and located in downtown Charlottesville, Va. - Julia's story about how she came to buy New Dominion Bookshop - How and why she spearheads so many community events - Transitioning a long-existing brand to a new ...
Episode 19: Previewing the next Nest Magazine
October 15, 2019 23:30 - 25 minutes - 59.4 MBWe talked with Jasmine Bible, Nest's storyteller and content manager about the next Nest Realty magazine. - What’s your favorite story in this issue? - What will excite readers? - What should they do to get one/when is it coming out?
Episode 18: Shifting Demographics, Student Loans, Pets and the NAR
October 01, 2019 19:03 - 27 minutes - 62.2 MBThis time, Jonathan, Keith and I with Nest Realty were joined by Dr. Jessica Lautz from the National Association of Realtors for a wide-ranging conversation, from student debt, birth rates, limited inventory, changing demographics, millennials’ dependence on Realtors, and a lot more. If you like our podcast, please share it with a friend or colleague, and rate us wherever you listen to podcasts. Link to NAR’s Research and Statistics Division: https://www.nar.realtor/research-and-statistics...
Episode 17: Try Getting an Economist to Say Recession
September 17, 2019 20:04 - 31 minutes - 72 MBEvery good thing comes to an end, and the U.S. Economy is in the longest sustained growth period in our history, but there are signs of slowing. This expansion has been driven over the last year by the effects of the 2018 tax reform and ongoing Federal Reserve involvement. We cover a whole host of areas regarding the U.S. economy. - Discussion of the economic cycle - Regionality of the expansion and the slowdown. There is no national norm right now. - The important numbers to keep your ey...
Episode 16: Scott Roth and Growing Smart
September 05, 2019 12:03 - 28 minutes - 65.7 MBFrom pre-med to making amazing beer, Scott Roth, President and COO of Three Notch’d Brewery in Charlottesville, Virginia talks about his journey from Lehigh University to Charlottesville, finding the right partners, scaling a growing business, and inflection points. We were intrigued and maybe a bit surprised by how similar a growing craft brewery is to a growing real estate firm. - Staying on top of and ahead of consumer expectations - Nuances and competitive advantages of brewing and dis...
Episode 15: Eric Kelley - Finding Common Ground
August 20, 2019 16:28 - 35 minutes - 80.4 MBWhat do an internationally-known wedding photographer and Nest Realty have in common? It turns out, quite a bit. Join us for a fascinating conversation with Eric Kelley, who has shot 650 weddings since 2004, and travels "all over the world, from Budapest to Ireland." Photographers who inspired Kelley: Jen Fariello Holland Photo Arts Jack Looney Jose Villa The value of wedding planners Scaling Up book Referral.Network - Eric's four criteria for accepting a job - Date, location, scop...
Episode 14: Nest's Meaning and Value with Jennifer Kjellgren
August 07, 2019 13:04 - 20 minutes - 47.7 MBJennifer Kjellgren from Nest Realty Atlanta sat down with Jonathan Kauffman and Jim Duncan about how she learned about Nest, meeting Jonathan at T3, and her journey to opening the Nest Realty office in Atlanta. - New experience of opening a Nest in a large market - Value of the Nest brand when growing her brokerage - Nest’s marketing department and integrating her brand with her existing brand - The “F” word, franchise - How Nest was a solution for the things they needed - technology, m...
Episode 13: Looking Beyond Real Estate
July 19, 2019 20:18 - 26 minutes - 61.8 MBJonathan, Keith, and Jim discussed Nest’s recent Lead Broker Summit, how we look outside the real estate space for inspiration and insight, and detailed highlights of what we saw and learned at the outside companies we visited. We discussed: Crutchfield, based in Charlottesville The Draftsman Hotel, an Autograph Collection by Marriott hotel Farmington Country Club Farmington’s food truck Three Notch’d Brewing Company, a rapidly and thoughtfully growing brewing company based in Charlott...
Episdode 12: Bob Youngentob - Old Forms for A New Life
June 18, 2019 12:00 - 30 minutes - 69.1 MBEach day we walk down streets and interact with others. But rarely do we think about the way which the streets, the sidewalks, or the trees change our interactions. This week on Sweat The Details, we focus on the planning of new residential development and how design can impact our daily lives. We talk with Bob Youngentob, CEO of EYA, a developer outside of Washington, D.C. who seamlessly blends his neighborhoods with some of the most historic areas in our nation. EYA’s Website: https://www...
Episode 11: Responding to Criticism
June 04, 2019 11:00 - 39 minutes - 90.5 MBEpisode 11 - Responding to Criticism - Jay Thompson Show Notes It all starts with a negative online review. Sitting back and not engaging just isn’t an option. But how an agent responds will likely be more important than the negative review on its own. A public response is the opportunity for an agent to show who they really are, and how they address concerns. Surveys have shown that a positive response to a negative review can be more valuable than a positive review from the start. Jay T...
Episode 10: The Questions Clients Always Ask
May 23, 2019 14:09 - 74.2 MBOne doesn’t have to search long to find Internet conversations surrounding the value of the real estate professional in a transaction. While there are a multitude of reasons why hiring an agent is wise, one of the most frequently cited is the ability of Realtors to provide relevant interpretation of pricing and sales data. While few agents would consider themselves well trained economists, clients expect an agent with 20/20 foresight. Mike Simonsen, founder and CEO of Altos Research, has cre...
Episode 9: Connecting Members of a Community
May 07, 2019 14:09 - 35 minutes - 80.1 MBMany groups talk about building community, but the non-profit arena is uniquely positioned to bring together disparate members of a community and put them together, unified in a common goal. Whether it is clients, volunteers, board members, or donors, all are necessary to fulfill a common mission. And many of the people involved give selflessly for no reason other than to build a stronger community. On this episode, Erika Viccellio, long time non-profit leader in Charlottesville, joins Keit...
Episode 8: Long Term Investments in a National Title
April 25, 2019 15:00 - 25 minutes - 59.2 MBJim, Jonathan, and Keith look back at this year’s successful run for UVa’s first national championship in basketball and the 25th national title for the University across all sports, and talk about what a real estate firm (or any company for that matter) can learn from these outstanding athletes and coaches. They’ll talk about capital investments and the need for a long term vision. They’ll talk about putting the right systems in place, and using those systems consistently to generate the ri...
Episode 7: Enhancing the Human Experience with Jeff Turner
April 11, 2019 19:20 - 35 minutes - 77.2 MBJeff Turner is in the business of helping real estate and tech companies. In this installment of Sweat The Details, our discussion revolves around how tech can be used to improve the human experience, or how it can just muddle a simple process into an ornate, nonsensical application. Jeff provides a wonderful view of how brokers need to look at their offering for agents, and how agents can use information to improve their understanding of their clients. We talk about the 1.4 million REALTOR...
Episode 6: Crafting Change Locally with Josh Cromwell
March 15, 2019 19:20 - 33 minutes - 76.1 MBOur guest this week was Josh Cromwell, CFO with Starr Hill Brewery, located in Crozet, VA. In 1999, Starr Hill became the second craft brewery to open in the Commonwealth, and is now among more than 250 brewers in Virginia, delivering over 28,000 barrels of beer each year. We were able to talk about the rich history of Starr Hill and the importance of a successful re-branding of their products. We covered the difference of new product launch and re-presentation of existing beers that are st...
Episode 5 : Capital Changes Everything - Jack Miller
March 03, 2019 15:42 - 30 minutes - 68.8 MBWe were joined by Jack Miller, President and CTO for T3 Sixty, a leading management consultancy dedicated to the residential real estate brokerage industry. Jack has spent more than 20 years in real estate and has worked in independent and franchise brokerages as well as in the support systems for brokers. We talked about the enormous amounts of capital that have been flowing into the market and helping to fund new real estate brokerage models, as well as new trends like iBuyers. We explore...
Episode 4: First Points, Long Waits and Searches
February 14, 2019 19:34 - 26 minutes - 60.9 MBJonathan, Keith, and Jim with Nest Realty talked with Dan Green with Customer Cultivate, the shift from Realtors being first point of contact, buyer/Realtor/lender gestation period, and a whole lot more.
Episode 3: Dumbwaiters, Market Anchors, Credible Market Reports
January 27, 2019 15:08 - 31 minutes - 73.1 MBJonathan Miller with Miller Samuel, Inc in NYC joined us, and we talked about the Case Shiller’s (ir)relevance, pricing trends foretelling a shifting market, credible market reports, market anchors, and dumbwaiters.
Episode 2: Distractions, Balance and Goal Setting
January 26, 2019 17:36 - 24 minutes - 56.9 MBWe talked with Alyssa Hellman with Compass South Consulting about goal setting, distractions, schedules, planning and balance.
Episode 1: Shifting Markets, Staying Prepared
January 25, 2019 14:55 - 25 minutes - 58.5 MBMarket shifts happen. Staying in touch with clients in consistent, authentic ways is one of the ways to prepare for shifting, and any, markets, and the value of providing the right information for clients to make good decisions.