Service Business Mastery for Skilled Trades: Unlocking HVAC, Plumbing & Electrical Success
387 episodes - English - Latest episode: 11 days ago - ★★★★★ - 132 ratingsReady to level up your service business game? Tune into the Service Business Mastery Podcast! We're your go-to source for all things leadership, marketing, finance, pricing, and HR. Whether you're running an HVAC, plumbing, electrical, or any other home service trade, we've got the insider tips to help you soar. Click here to dive in and start transforming your business today! 🎧🚀 Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support
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Episodes
Revolutionizing the HVAC Industry: A Conversation with Ken Goodrich & Billy Stevens
April 26, 2023 06:00 - 34 minutes - 84.2 MBHosts Tersh Blissett and Josh Crouch welcome Ken Goodrich and Billy Stevens to the Service Business Mastery podcast, where they discuss mergers and acquisitions in the HVAC industry. Goodrich and Stevens, who possess a wealth of experience in the home service sector, offer their insights into the increasing EBITDA multiples and how home service entrepreneurs can benefit from these trends. The conversation also delves into the importance of cultivating a strong company culture and creating...
Empowering Women in HVAC: Cassie Pound & Leslie Harpole's “Power Women” Impact
April 19, 2023 06:00 - 44 minutes - 43.7 MBSHOW NOTES Cassie Pound and Leslie Harpole are two accomplished women who have made a notable impact in the HVAC and plumbing industries, respectively. Cassie is the co-owner of Quality Heating, Cooling & Plumbing, where she has used her expertise in sales and people management to contribute to the growth of the business. She is a strong advocate for women in the trade industry and is dedicated to inspiring and connecting with others through her podcast and interactions. Leslie is th...
Addressing Labor Shortage & Inefficiency: Expert Insights from Jeff Plant
April 12, 2023 06:00 - 32 minutes - 76.2 MBJeff Plant, a seasoned expert in the contracting industry, is here to share his valuable insights on addressing labor shortages and inefficiency. With years of hands-on experience, Jeff has navigated the challenges faced by service managers and developed effective strategies to improve efficiency in the field. Drawing from his extensive background, he offers a unique perspective on tackling issues such as labor shortages and technician training, making him an invaluable resource for those lo...
Empowering Women in HVACR: Ruth King Reflects on 20 Years of Progress
April 05, 2023 06:00 - 31 minutes - 73.5 MBWhen Ruth King and friend set out to find other female technicians in the HVACR industry in 2002, they only found a single Canadian technician. But this discovery was only the beginning of an inspiring journey for Ruth and her organization, Women in HVACR. Through scholarships, mentorship, and ambassador initiatives, they have broken down barriers and given countless women the opportunity to pursue a career in the industry - and they're not done yet. Who knows what unexpected success this or...
How to Manage Your People Better w/ Sarah Hammond
March 29, 2023 09:00 - 28 minutes - 69.5 MBLeadership is a skill. And like all skills, it can be learned. Sure, some people may possess good leadership skills from the get-go but they’re not impossible to pick up through practice. The trick is to never stop learning. This is the kind of mindset that Sarah Hammond, President of Atlas Electrical Air Conditioning Refrigeration and Plumbing Services, Inc has consistently applied with her life. When she worked full time for the company in 2008, she had little to no practical knowledge ...
Start Them Young: Addressing the HVAC Labor Shortage Problem w/ Lenny Diaddario and Dustin Blackstone
March 22, 2023 06:00 - 30 minutes - 71.6 MBThe old guard is far from dying out, but the problem is clear: there’s not enough young qualified technicians out there to address the burgeoning demand. If only there was something that contractors could do to encourage more young people to go into the trades, right? In this episode of the Service Business Mastery, your hosts Tersh and Josh talk to Lenni Diaddario and Dustin Blackstone of Emerson Commercial and Residential Solutions. Our duo from Merson talks about the current efforts...
How Bluon Built the Largest HVAC Community on Earth w/ Peter Capuciati
March 15, 2023 06:00 - 41 minutes - 38.4 MBOne of the things that make the HVAC industry unique from other trades is its complexity. It’s common to see two HVAC systems using different parts for the same function, even if they were made by the same company. The problem worsens if a technician has to work with aftermarket parts while still ensuring compatibility. This makes experience and knowledge acquired through years of hands-on work critical, especially for technicians that regularly need to make decisions on the ground. What ...
Breaking the Mold: How Women are Shaping the HVACR Industry w/ Angie Snow
March 08, 2023 06:00 - 14 minutes - 16.2 MBThe trades have long been dominated by men, and it’s time to change that. In this episode of the Service Business Mastery podcast, Tersh and Josh catch up with Angie Snow during the 20th anniversary event of the Women in HVACR. Angie is an outgoing member of the organization but is currently the principal industry advisor for ServiceTitan. Angie first got into the HVAC business when she and her husband bought an HVAC business called Western Heating & Air Conditioning just as the economy...
Are Your CSR's Empowered to Be the Voice of Your Company? w/ Zac Garside
March 01, 2023 06:00 - 24 minutes - 34.3 MBMost service business owners pour their time and energy into the product and service they’re offering, and treat customer service as an afterthought. While this might make sense, this is also a critical mistake that can prevent your service business from growing to a level where it should be. You can have the best tradespeople on your team, and still lag behind your competitors due to a lackluster customer experience. In this episode of the Service Business Mastery podcast, your host ...
How To Lead People With More Experience Than You w/ Trey McWilliams
February 22, 2023 06:00 - 26 minutes - 24.4 MBSome people build successful businesses towards the goal of eventually selling their company and cashing in on their efforts. Meanwhile, others pass down their life’s work to their children in hopes that they could continue to make their vision work and grow to different heights. Some people assume that inheriting a business is easier than starting from scratch. After all, you’d be inheriting an established system. What many people don’t see is that you also inherit all of the problems fr...
Take Care Of Employees, And They Take Care Of You w/ Jim Clark
February 17, 2023 14:00 - 27 minutes - 24.8 MBUnfortunately, the trades are filled with people who are qualified to be technicians, but have received no training to be a business owner and leader. Some people eventually figure leadership out, but the majority don’t and that leads to a lot of businesses failing and jobs lost in the process. The truth is, leadership is an entirely different skill set from being a technician. You could be the best plumbing, electrical, or HVAC technician in the world and still fail at operating a bu...
The Pitfalls of Self Warranties and How to Prepare for Inflation w/ Billy Stevens & Landon Brewer
February 08, 2023 06:00 - 1 hour - 59.3 MBIt doesn't matter if we're already in a recession; the cold hard truth is that people and businesses are already feeling the brunt of inflation. People's purchasing powers have decreased, and it's getting harder to sell. The businesses that do survive this economic downturn will be the ones that come up with ways to adapt and bring in the most value to their customers. In this episode, Billy Stevens of Sera Systems and Landon Brewer of Goettl Air Conditioning & Plumbing exchange ideas wit...
The Employee Retention Credit (ERC) explained w/ Catherine Tindall
February 01, 2023 18:00 - 45 minutes - 104 MBAre you a business owner who saw your revenues plummet during the height of the COVID-19 pandemic due to government restrictions? Then you could be eligible to receive financial assistance from the government in the form of the Employee Retention Credit (ERC). Unfortunately, because of the complicated procedures in place, many business owners end up filing bad claims or worse, not file a claim at all. Unfortunately for many business owners, the procedure for submission and evaluating ...
Making the Mindset Shift to Become Fearless w/ Joe Evangelisti
January 27, 2023 06:00 - 42 minutes - 38.9 MBThere are numerous things Joe was able to help me determine after working with him. Investing in people and hiring A-players, how to schedule my day for maximum efficiency, networking with high-level executives, and much more. I can keep going but it’s a no-brainer to work with Joe for anyone that wants to scale up their business and find clarity. Providing real estate investors, entrepreneurs, and business professionals with the tools and strategies they need to find breakthrough succ...
The Importance Of Constant Learning And Growth In Running A Service Business w/ John Akhoian
January 25, 2023 06:00 - 32 minutes - 74.6 MBMany people treat success as a destination, an endpoint to arrive at with hard work and persistence.The problem with this mindset is it encourages people to be complacent when they reach a certain level of success, stopping them from realizing their true potential, and never evolving into better versions of themselves. At 19, John Akhoian saved well enough from working solo to buy his own plumbing franchise. Not long after, he bought more locations and became one of their largest mult...
Achieving Greater Success through Systems w/ Josh Fonger
January 23, 2023 06:00 - 33 minutes - 30.8 MBTersh Blisset and Josh Crouch interview the renowned business consultant and author Josh Fonger to get his expert perspective on personal productivity and how to get out of your own headspace to work on your business. Uncovering his background transitioning from real estate development to business consulting, Josh shares how entrepreneurs can improve their processes and create a successful long-term business. He provides insight into the importance of well-defined processes and procedures in...
What A Successful Service Business Looks Like w/ Greg Wells
January 18, 2023 06:00 - 44 minutes - 40.5 MBRunning a business of any size is no walk in the park. But you’ll be surprised at how different it can look like when you’re at the helm of a $100MM company running several locations at once. Greg Wells, the president of Max Service Group has been with his company since its nascent stages and kept working to grow the company to its present size. From maintaining a fleet of 200 service vehicles to closing acquisitions, Greg’s experience in running a business is unparalleled in the service ...
Business Growth Strategies: Seeking Help When Times Are Tough w/ Ashley Tanner
January 11, 2023 20:00 - 46 minutes - 43.1 MBIron Mountain Plumbing is a business that is family-owned and it is a full-service plumbing contractor. This business is located in Cedar City and it provides services that are helpful and dependable. Thanks to Ashley Tanner, CFO of Iron Mountain Plumbing, this business is known for being able to get in quickly and cleanly to fix any plumbing issues that a customer is having. This business is also mentioned for its excellent communication with customers as well as its fair pricing. M...
How to Leverage Extended Warranties to Create Loyal Customers and Increase Revenue w/ Kevin Thornton
January 04, 2023 20:00 - 47 minutes - 43.7 MBAs a contractor, you know that offering extended warranties to your customers is a powerful way to add value and develop customer loyalty, but registering and managing warranties can be a pain to do on your own. That’s when we look to Kevin Thornton, the VP & GM of Dealer Business Services at JB Warranties. JB Warranties is the nation's leading provider of extended warranties to the HVAC and plumbing industries. Their online system provides contractors with the most comprehensive and e...
Preparing to Sell Your Business: Practices That Make It Easier to Exit w/ Patrick Lange
December 28, 2022 06:00 - 24 minutes - 22.8 MBIs now a good time to sell my hvac business? Great question… It depends! Here to help answer that, or at least guide you in the direction of a savvy exit plan, is veteran guest Patrick Lange, an HVAC Business Broker at Business Modification Group. Join us as we chat with Patrick about the current state of the equity market and whether or not it’s a good time to sell your service business. Even if the thought of selling your company has only crossed your mind once or twice, this i...
Simple Strategies For Improving Your Customer Experience w/ Chris Wallace
December 27, 2022 06:00 - 52 minutes - 47.8 MBAre you planning for success in 2023? How are you going to make sure your team hits their goals in the new year? Today’s guest is bridging the gap between business leaders and frontline teams to promote constant progress, from organization-wide culture shifts all the way down to individual employee breakthroughs in job satisfaction and commitment. If you have trouble communicating the business strategies in your head into actionable plans for your employees, this episode was made...
Leveraging Your Business Partnerships to Build a Better Team w/ Larry Shoemaker & Carl Pinto
December 26, 2022 06:00 - 45 minutes - 41.8 MBSurrounding your business with as many high-quality partnerships as you can makes ALL the difference. Leveraging your partnerships and using your network can enhance the skills of your employees and help you build a better team. How? Tune in to find out from these two experts… Meet Carl Pinto, the Senior Director of Marketing Communications for Bradford White Corporation and Larry Shoemaker, Owner of Deluxe Plumbing & Heating. Join us as we talk with Larry and Carl about how to ...
How To Turn Your Service Business Into A Profitable Machine w/ Justin Riley
December 23, 2022 06:00 - 1 hour - 58.6 MBYou might be thinking, why should I hire an HVAC and plumbing digital agency? And that's a valid question. After all, service businesses have been around for a long time and most don't use digital marketing tactics. So, what's the big deal? Why does your business need to be any different? The answer is simple. In today's economy, service businesses need to be able to reach a wider audience than ever before. And, they need to be able to do it quickly and efficiently...
The Secret to Creating Viral Content for Your Service Business w/ Brendan Kane
December 22, 2022 06:00 - 31 minutes - 28.8 MBHave you ever scrolled through another business’ Facebook feed or watched a YouTube video? Some content just seems to have that certain something that makes it go viral. But what is that certain something? How can you make your content catch on like wildfire? As it turns out, there's a science to going viral, and Brendan Kane is an expert in reverse engineering virality. Kane has worked with some of the most prominent brands and celebrities in the world to help them generate massi...
How To Use Pay-Per-Click Digital Marketing To Grow Your Business w/ Forrest Perry
December 21, 2022 06:00 - 31 minutes - 29.7 MBWhen someone searches for your type of service business, what ad do you show them? What landing page does that ad bring you to? Are you keeping the user’s attention on your website? These are all important questions to keep in mind when evaluating the quality of your advertising (or advertising agency). If you want to learn more about how to ensure your ads and landing pages are converting leads into paying customers (for life), this week’s guest is here to make it all make sense… ...
How to Build Long-Term Wealth as a Service Business Owner w/ Backbone Planning Partners
December 20, 2022 06:00 - 45 minutes - 41.5 MBWhen it comes to building your long-term wealth, being proactive is crucial. Throughout every stage of growth and change, it’s important to nurture, preserve, and protect your business, and that’s exactly what this week’s guests do! Meet Austin Peterson and Landon Mance, Representatives of Backbone Planning Partners and hosts of the Tycoons of Small Biz Podcast. Backbone Planning is a wealth management firm that works closely with you to design a financial plan to support all aspects o...
How to Leverage Job Photos to Enhance Your Marketing & Team's Communication with Claire Ficke of CompanyCam
December 19, 2022 06:00 - 49 minutes - 113 MBWe often talk about CompanyCam and their major SEO benefits, but let’s dive deeper into how their other features are turning inefficient service businesses into leaders in their field. Meet Claire Ficke, the Trade Manager at CompanyCam. Claire drives growth within HVAC and home services trades and she’s here to help YOU do the same. Ready to learn how their photo documentation and other unique features can level up your business? Join us as we talk with Claire about how CompanyCa...
Customer Recovery: Strategies for Creating Loyal Customers w/ Justin Riley & Noah Carter
December 16, 2022 06:00 - 40 minutes - 37.5 MBIf you’re utilizing technology and even basic psychology in your marketing tactics, you too can turn your business into a growth engine. Even better, you can turn disengaged and dissatisfied customers into PAYING customers (pretty quickly, too). This isn’t click bait, it’s proven! Automation and strategic messaging are two powerful ways you can recover old customers and stubborn leads and convert them into loyal customers. Joining us today are two experts in digital marketing, Justin Ri...
The Truth About Improving Efficiency w/ Billy Stevens
December 10, 2022 06:00 - 12 minutes - 11.3 MBIn a service business, growth can be a double-edged sword. On one hand, it's great to see your company expanding and taking on new clients. On the other hand, growth can put a strain on your resources, making it difficult to maintain the same level of service. That's why it's important to focus on efficiency when you're trying to save money and improve profitability. In other words, rather than simply raising prices, look for ways to cut costs and increase productivity. For exa...
Going Beyond the Numbers with PlumbBooks w/ Cheryl Lanahan
December 08, 2022 06:00 - 13 minutes - 12.8 MBAs the service business industry continues to grow, it's more important than ever for business owners to have a firm handle on their finances. That's where Cheryl Lanahan from PlumbBooks comes in. On this episode of Service Business Mastery, Cheryl discusses her background and how she got started with PlumbBooks. She talks about the problems she saw when working with contractors and how she turned that data into actionable intelligence. Cheryl explains what the process looks like for clea...
Digital Marketing Do’s & Don’ts for HVAC and Plumbing Pros with Ryan Redding
December 05, 2022 06:00 - 44 minutes - 41.1 MBDigital Marketing Do’s & Don’ts for HVAC and Plumbing Pros with Ryan Redding You’re not a marketing expert, you’re an HVAC or plumbing pro! So, instead of throwing money at pay per click ads every time you’re waiting for the phone to ring, tune in to this episode to learn a few digital marketing tips and tricks that will help you get more leads. Our guest, Ryan Redding, is the Founder of DP Marketing Services, a digital marketing company that provides Web Design, SEO, PPC, & Social Medi...
Training Techs from Within with Joe Cunningham
December 02, 2022 06:00 - 27 minutes - 31.2 MBIn this conversation, Tersh welcomes Joe to talk about how to train technicians to be successful in their jobs and how to create a successful training program that will help contractors learn everything they need to be successful in their service businesses. Joe helps technicians get past the "eight-to-four mentality" and help them develop life skills so they can grow their career. Tune in to learn valuable business advice for service business owners and reach a seven-figure revenue mark! ...
Using Customer Reactivation to Close Unsold Estimates with Noah Carter & Justin Riley of UpFrog
December 01, 2022 06:00 - 49 minutes - 45.4 MBUsing Customer Reactivation to Close Unsold Estimates with Noah Carter & Justin Riley of UpFrog In a world where artificial intelligence is replacing humans left and right, human connection is still the key to keeping customers engaged and loyal to your business. Listen in as we welcome Justin Riley and Noah Carter of UpFrog, a marketing and lead generation software for HVAC and plumbing businesses. These guys are here to shed light on how UpFrog, along with a few simple business tactics,...
Why Understanding Your Financials is The KEY to Profitability with Ruth King
November 29, 2022 06:00 - 43 minutes - 40.2 MBWhy Understanding Your Financials is The KEY to Profitability with Ruth King Women tend to bring super powers to the trades and this week’s guest is no different. She’s a trailblazer, a finance expert, an HVAC pro, and she’s here to share her knowledge with you so you can stay profitable and keep enjoying the work you do. Ruth King is the Channel Manager for HVACChannel.tv and President of Business Ventures Corporation. With 35 years of experience in the contracting industry, Ruth k...
How to Avoid the Biggest HR Mistakes Business are Making in 2023 with The HR Guy
November 28, 2022 06:00 - 1 hour - 57.8 MBHow to Avoid the Biggest HR Mistakes Business are Making in 2023 with The HR Guy “Overtime is not tied to an hourly rate, it is tied to the average that they earned over the pay period.” — Ian Schotanus Need help structuring your business or managing your employees? Look no further. We’re up again with an amazing episode for you! So, do you have questions about Employee Relations/Management, Employment Law, Benefits Organizations, Compensation Compliance, or OSHA regulations? Th...
Weldon Long at EGIA 2021
November 25, 2022 06:00 - 16 minutes - 23.2 MBDo you have a business that provides a memorable experience for your customers? Do you have a marketing plan that will help you reach your goals? If so, this is the episode for you! In this episode, Tersh welcomes Weldon Long to discuss the importance of creating a successful service business and how to create a memorable experience for your customers. They also discuss how to create a marketing plan that will help you reach your goals. Tune in to learn valuable advice for aspiring business ...
The Benefits of Hiring a Business/Sales Consultant with Brian Grainger
November 24, 2022 06:00 - 48 minutes - 44.8 MBThe Benefits of Hiring a Business/Sales Consultant with Brian Grainger This Show Gives You the Top Tips for Business Owners From a Top-Rated Business Consultant (The Biggest Mistake Trades Companies Make) “I’ll get them to where they want to go but it’s their attitude that’s either gonna help them or hold them back.” - Brian Grainger Running a service business, whether you’ve been doing it for 1 week or 10 years, is challenging, isn’t it? So, oftentimes, business owners need guidanc...
Personal Growth Strategies That IMPACT Business Growth with Ray Higdon
November 22, 2022 06:00 - 43 minutes - 40 MBPersonal Growth Strategies That IMPACT Business Growth with Ray Higdon “When you Take Massive Action & Aim High, Resources & Relationships Appear” -Ray Higdon Have you been wondering why mindset is important in business? Most successful people take the time to work on their mindset, so listen to this entire audio to find out how you can do the same! Join Tersh Blissett and his co-host Josh Crouch as they talk about mental blocks and working on your mental game as a business owner with ...
695. What the Future Holds for the SBM Podcast w/ Tersh Blissett and Joshua Crouch
November 21, 2022 06:00 - 1 hour - 59.9 MBWe wanted to give our new listeners a chance to get to know the hosts of our show better This podcast has always been a place where Service Business professionals can come together to learn, find community, and have a great time! So this episode you all just get to hang out with us as if we were grabbing a coffee and talking about our day. For those of you who have listened to Service Business Mastery for a while, welcome back to our show! ABOUT OUR HOSTS Tersh Blissett is a serial e...
694. Why Millennials Don't Suck with Phillip Zimmerman
November 18, 2022 10:00 - 33 minutes - 46 MBThe discussion of millennials over the past ten years has been overwhelming about what they are like but no one has addressed WHY. The WHY makes all the difference and reveals a future that will be unrecognizable by today’s standards in as little as the next twenty-five years. The WHY reflects a new Age of humanity that will change everything – thus Phillip Zimmerman’s career changed into coaching to help business leaders transform their organizations into millennial-led enterprises. P...
693. Hiring a Marketing Agency vs. Building an Internal Marketing Team
November 17, 2022 06:00 - 45 minutes - 41.9 MBEvery contractor experiences growing pains, but not every contractor is equipped to handle those pains themselves. Thus, something we see a lot in growing service businesses is the struggle to decide between hiring a marketing agency and building/managing your own internal marketing team. This week’s guest is divulging his unique leadership philosophy, creative process, and proven revenue-driving strategies that will make growing your business as painless as possible. As the Vice Preside...
Chris Forth - What is DOE2023 & How Does It Affect The Home Service Industry?
November 16, 2022 06:00 - 52 minutes - 48.2 MBDOE's new efficiency requirements go into effect in 2023 and they’ll have a big impact on both new equipment sales and replacement or upgrade projects for existing equipment. The good news? There are new technologies available that can help you meet these requirements while also providing other benefits like improved comfort, indoor air quality, and lower energy costs. HVAC business owners, including you, will need to be aware of these changes in order to stay compliant. Lucky for you, ...
692. Building the Successful Business you've Always Wanted with Aaron Walker
November 14, 2022 10:00 - 29 minutes - 40.4 MBIn today's economy, it's important to surround yourself with people who can help you navigate through any business challenge. Aaron Walker is a successful business owner and life coach who will share invaluable insights on managing marketing, pricing, human resources, and more. Aaron Walker is an author, speaker, mastermind facilitator, president, and Founder of View from the Top and Iron Sharpens Iron Mastermind Group. Aaron also is the creator of The Mastermind Playbook, an incredib...
690. Talking with Clients Across Multiple Mediums in One Place with Matt Boyce
October 31, 2022 06:00 - 40 minutes - 56.1 MBMatt Boyce from the Podium joins Tersh to discuss the various benefits that they offer their customers by providing a bird’s eye view of their businesses. Their services allow customers to easily collect and organize messages from various social media. They also offer payment services without ever having to contact the technician in person through text messaging. Matt provides some great advice about becoming a business owner and shares some helpful resources for those looking to start their...
689. How to Book More Jobs through Cold Calling with Dave Tester
October 28, 2022 06:00 - 33 minutes - 46.1 MBDo you feel anxious whenever you try to make a call? In this episode, Dave and Tersh talk about how CSRs can improve their phone calls by starting the phone conversation off with a positive attitude, no matter what the caller says. As the author of the book, “Fearless Communication'', Dave stresses the importance of bonding and forming a rapport with the caller in order to help educate them and get them closer to resolving the issue. Dave gives real tangible examples of these calls so make s...
691. 8 Ways to Create a “WOW” Customer Service Experience with Zac Garside
October 19, 2022 06:00 - 47 minutes - 43.4 MBBy providing excellent customer service, you're not only creating loyal customers, but you're increasing your chances of making sales and generating high-value referrals. When everyone on your team is equipped with strong customer service skills, they can provide an exceptional experience that builds customer loyalty and fuels business growth. While this is true, it all starts with YOU. If you communicate well and model excellent customer-centric service, your team will too! Mee...
688. Turn Your Marketing Data into Cash WITHOUT Lots of Manual Entries.
October 12, 2022 06:00 - 47 minutes - 43 MBIn his three years of flipping houses, Jonathan has made some incredible profit margins. But his latest flip is by far the best one he's ever done. By utilizing creative marketing techniques, Jonathan turned a $20,000 investment into a $50,000 return IN JUST SIX MONTHS! The best part is- it wasn’t just a one-time fluke. The secret is in the data. Capturing the right information for marketing and finding better ways to process and understand that data to create scalable and insa...
687. How Artificial Intelligence Creates Business Opportunities with Neil Sahota
October 03, 2022 06:00 - 12 minutes - 17.8 MBToday’s guest is Neil Sahota, an IBM Master Inventor, United Nations A.I. Advisor, professor at UC Irvine, and globally-recognized speaker and author. Neil is a founding member of the UN’s Artificial Intelligence for Social Good Committee, and he’s here to talk about the ways we can harness the power of AI and use it for social good. Neil is also the author of Own the A.I. Revolution, providing a future-forward look at A.I., focusing on how businesses can use it to commercialize while doing ...
686. Be Everything That Your Organization Needs with Tom Connally
September 30, 2022 06:00 - 41 minutes - 56.9 MBToday’s guest, Tom Connally, is an experienced leader, strategist, and change agent with proven performance leading, building, and fixing organizations by creating a culture of performance. In over 30 years of Marine leadership, he led organizations from 50-3500 personnel, with budgets up to $2.8B. Tom served as a Director for two defense companies, before founding Connally Consulting where he helps leaders improve their performance and success professionally, personally, spiritually, and ph...
685. Simplifying and Organizing Your Finances for a Small Business w Garrett Baird
September 28, 2022 06:00 - 44 minutes - 41 MBAs a service business owner, you must understand your numbers, like being able to read and interpret financial statements, knowing your breakeven point, and having a good handle on cash flow. When you know your numbers, you can make informed, strategic decisions about where to allocate resources and which products or services are most profitable. Good number-crunching skills will help you run your business more efficiently and effectively. Though, it’s too stressful to keep all those ...