Vet Staff artwork

Vet Staff

199 episodes - English - Latest episode: 7 days ago -

Welcome to the Vet Staff podcast (formerly "Paws Claws & Wet Noses") - the podcast helping veterinary professionals get their heads screwed on straight so they can get excited about going to work on Monday mornings.   

As well as interviews with guests who're passionate about working in the veterinary sector because it's such a great place to work, we cover topics like:

*  Mindset
*  Professional Development
*  Personal Development

Get ready to vouch for veterinary as being a great career choice.   Together let's create a positive, dynamic and healthy  workplace where everyone loves going to work on Monday mornings.

Vet Staff is hosted by Julie South - your Specialist Veterinary Recruitment Professional.

Careers Business Management veterinarian veterinary nurse veterinary recruitment veterinary clinics vet recruitment julie south new zealand vet clinics
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Episodes

Revolutionising Veterinary Care: Elevating Vet Nurses and Tackling Shortages with Dr. Stuart Burrough

June 06, 2023 02:00 - 24 minutes - 17.1 MB

Ever wondered how the professional skills of vet nurses could revolutionise the future of veterinary care? Join us for a captivating conversation with Dr. Stuart Burrough, a veterinarian and owner of Vet Marlborough, who shares his journey and innovative approach to task delegation. Learn how this unique principle has transformed Vet Marlborough's practice efficiency, elevating the role of vet nurses and addressing veterinarian shortages. But that's not all - we have some thrilling upda...

Striking the Balance: Veterinary Medicine at the Cutting Edge with Work-Life Harmony - Dr Stuart Burrough

May 30, 2023 02:00 - 29 minutes - 20.5 MB

VetStaff's Julie South chats with Dr Stuart Burrough (BVSc., MANZCVS) a veterinarian with a passion for innovation and commitment to veterinary research. Dr. Burrough is the founder and director of Vet Marlborough and discusses his three-month experiences as part of a Practitioner in Residence prog at the University of Florida.   We also delve into Dr. Burrough's innovative approaches to veterinary medicine, including his pioneering work in stem cell therapy for arthritis treatment in dog...

Unleashing the Potential of Vet Nurses in New Zealand with Jade Pengelly - Tales of a Vet Nurse - pt 2

May 23, 2023 02:00 - 23 minutes - 16.5 MB

This is the second in the 2-part series where Julie South interviews veterinary nurse practice manager and author of Tales of a Vet Nurse, Jade Pengelly.   We dive into the controversial topic of how vet nurses are trained and perceived in the UK versus New Zealand.  Jade Pengelly, shares her insights on the similarities and differences between the two nations and her views on what needs to change in New Zealand clinics to help vet nurses reach their full potential.  We discuss the import...

Tales of a Vet Nurse with Jade Pengelly - pt 1 of 2 - ep 133

May 16, 2023 02:00 - 24 minutes - 17 MB

Are you a veterinary nurse looking to take your career to the next level? If so, you won't want to miss today’s episode! In this first of two episodes, we sit down with Jade Pengelly, a veterinary nurse and published author whose book, "Tales of a Vet Nurse," is a must-read for anyone in the field. Jade is on a mission to help veterinary nurses gain the recognition they deserve both with the public and in clinic. Join us as we dive into Jade's journey, the inspiration behind her book, a...

Empowering Your Workforce: How a Quality-of-Life Employer Supports Employees Through Times of Overwhelm and Lack of Control - ep 132

May 09, 2023 02:00 - 29 minutes - 20.3 MB

Are you an employer looking for ways to enhance the quality of life for yourself and your team in the workplace? Do you often find your team feeling overwhelmed and out of control? As a team leader, do you struggle to provide the right support during difficult times? While the saying "focus on what you can control" can seem trite and unhelpful, it's critical for the well-being of your team. Today is all about practical strategies to help you and your team regain balance and empowerme...

The Culture-Positive Approach: How Quality of Life Powers Recruitment Success - ep 131

May 02, 2023 02:00 - 28 minutes - 19.8 MB

Want to improve job satisfaction and attract high-performing employees? You need to prioritise Quality of Life in your Workplace.  This Culture-Positive concept is gaining popularity.   But what is it exactly and how does it benefit both employees and employers?  Stay tuned as we explore the benefits of Quality of Life in your Workplace, how it can be your clinic’s recruitment superpower and how it can enhance your professional life.  We look at the original six Quality of Life in the ...

Sceptic’s Guide to Gratitude: Discover the Benefits of Cultivating Thankfulness - ep 130

April 25, 2023 02:00 - 30 minutes - 20.8 MB

Are you curious about the power of gratitude? Perhaps you're sceptical of its benefits, thinking it's just a trendy buzzword.  What if I told you that there's scientific evidence that practicing gratitude can enhance your mental and physical health?  Join me:  today we dive deep into the world of gratitude, exploring its benefits and giving you practical tips on how to cultivate thankfulness in your daily life.  It's not uncommon to be sceptical of the concept of gratitude.  Some may vi...

Balancing Act: 7 Tips for Work-Life Balance for Introverts and Extroverts - ep 129

April 18, 2023 02:00 - 30 minutes - 21.1 MB

Are you struggling to juggle your professional and personal life? Do you feel like you're missing out on the things that matter most? Whether you're an introvert or an extrovert, finding the right balance can be a challenge. Here are 7 practical strategies tailored to your intro or extro “vert” personality-type that can help you create the balance you've been dreaming of. A lot of people think that introversion and extroversion is the difference between being shy or not.   Between bei...

Pawsitively Impressive: Leveraging Employee Testimonials for Vet Clinic Employer Branding 101 - ep 128

April 11, 2023 02:00 - 27 minutes - 19.3 MB

Are you a veterinary clinic owner, HR, or Practice Manager struggling to recruit and retain top performers?  Or maybe you're a veterinary professional on the hunt for your next career move?  Either way, this episode is for you!  We're diving into Vet Clinic Employer Branding, the power of employee testimonials to showcase the best clinics in town and how they can help you find the good employers. As a veterinary clinic owner, attracting more, and retaining the top performers you’ve alre...

Personal Power - Grit + Wonder - A Chat with Companion Animal Dental Specialist - Dr. Crystal Loh - pt 2 - ep 127

April 04, 2023 02:00 - 25 minutes - 17.9 MB

Have you ever felt like you're stuck at the bottom of an insurmountable mountain or in a valley with no way out? How do you maintain that initial sense of wonder you first had when you started your veterinary career?    What is "grit"?  How and when do you use it? In this inspiring and openly honest episode, we continue our conversation with Dr. Crystal Loh, one of New Zealand's three companion animal dental specialists, as she shares the trials and tribulations she faced on her path to ...

Beyond the Bite - talking teeth with Dr Crystal Loh - Companion Animal Dental Specialist

March 28, 2023 01:00 - 35 minutes - 24.5 MB

What would you tell your younger self if you could go back in time? Where's the most interesting place you've ever found a tooth? And what does Hobbiton have to do with becoming a boarded dental specialist? Today, Dr Crystal Loh, one of New Zealand's three companion animal dental specialists, shares her journey towards becoming a Specialist and offers valuable advice for anyone on a similar path. Dr. Crystal Loh has an impressive resume that includes being a Member of the Australian N...

Situational Leadership Mastery - Cracking the Leadership Code 101 - pt 4

March 21, 2023 01:00 - 21 minutes - 14.9 MB

Whether you’re looking to improve your leadership skills or interested in the impact of effective leadership at your vet clinic, today’s 101 Guide to the Situational Leadership Model is for you. Discover how to tailor your leadership style to fit just about any situation to achieve greater team success. Four Situational Leadership Styles: Directing Coaching Supporting Delegating Pros of Situational Leadership Styles Flexibility Team development Improved communication Higher staff...

Leadership 101 pt 3 – Servant, Coaching & Authentic Leadership Styles

March 14, 2023 01:00 - 27 minutes - 19.1 MB

Today, we're diving into another three powerful leadership styles – servant, coaching and authentic – that can transform the way you lead and inspire others.  We also look at what type of team member thrives best under each of these different leadership styles. Servant vs Coaching vs Authentic Leadership Styles Similarities: All three leadership styles prioritise building positive relationships with their teams. All three leadership styles aim to inspire and motivate teams towards a shar...

Leadership 101 pt 2 – Managerial, Transformation & Charismatic Leadership Styles

March 07, 2023 01:00 - 24 minutes - 16.7 MB

Have you ever been drawn to follow a charismatic or transformational Lead Vet or Head Nurse to their next job? If so, you likely understand first-hand how a leader's style can influence their team members' interactions and overall performance.  In this Leadership 101 series, we continue to delve into the different types of leadership styles.  Today we look at the nuances of managerial, charismatic and inspirational leadership.  We’ll explore how to recognise and understand how each o...

Crack the Code: Your 101 Guide to Recognising Different Leadership Styles - pt 1 - ep 122

February 28, 2023 01:00 - 31 minutes - 21.9 MB

Crack the Code: Your 101 Guide to Recognising Different Leadership Styles Have you – or someone you know - ever left a workplace not because of the job but because the clinic owner, head nurse or lead vet, let toxic behaviour persist?   If so, you’ll “get” first hand how different leadership styles impact how individuals interact with their team members, how conflicts are resolved (or not), and ultimately how clinic culture is impacted.   By recognising and understanding different leaders...

Coping in Chaos - 5 strategies to regain control of your life amidst turmoil and uncertainty - ep 121

February 21, 2023 01:00 - 30 minutes - 21.1 MB

I like to think that the state of my(Julie South) mental health is generally pretty good.   I know how to recognise when I get too close to the edge.  When I get to close to that endless downward negativity spiral where the vortex just sucks me in and it’s hard to move away into a more positive space. This week just gone, I noticed I was starting to edge towards “that” edge.    In times of uncertainty and chaos, it's common to feel overwhelmed and out of control.  But the good news is that...

How to recognise the Toxic Tactics of Gaslighting, Microaggression, and Passive Aggression in the workplace - ep 120

February 14, 2023 01:00 - 25 minutes - 17.7 MB

Gaslighting, microaggressions, and passive aggressive behaviour create toxic relationships – at work and at home.  If you – or someone you know – wonders whether you’re going a bit crazy or feel like you have to walk on eggshells around certain people, then this is for you.  Today we look at some gaslighting, microaggression and passive aggressive warning signs and what to do about them, so you can protect yourself and others by recognising these toxic tactics for what they are. "Microa...

The Distinction between Equality and Equity for Cost Effective Veterinary Recruitment

February 07, 2023 01:00 - 20 minutes - 14.5 MB

Equality vs Equity for Cost-Effective Veterinary Recruitment Here are 10 distinct ways "equity" is different to "equality" in the veterinary clinic workplace. We look at how you can address those differences to make you a more attractive PEOPLE.FIRST employer.   Being a PEOPLE.FIRST employer will make retention and recruitment of high calibre veterinary professionals much (much!) easier… and more cost effective! To make it easier for you to remember all the different components I've inven...

Inclusion vs Diversity - 7 inclusive ways to grow your employer brand as a PEOPLE.FIRST vet clinic

January 31, 2023 01:00 - 25 minutes - 17.7 MB

There’s been a bit of a jargon bandied around the recruitment and HR worlds over the last few years of DEI – diversity, equity and inclusion.  Let's look at some DEI language - and how that plays out in your clinic - to either encourage inclusion or create cultural divides. Here are seven different things you can look at inside your clinic to encourage diversity and growth – personal, professional and financial, as well as ways to get a better response from your job advertisements. We al...

Vet Clinic Fee Increases - 10 ways to make more palatable for your clients so you can give your team a pay rise - ep 117

January 24, 2023 02:00 - 25 minutes - 17.4 MB

10 ways to help make your price rises more palatable for your clients so you can give your team a pay rise in these inflationary times Are staff motivation and clinic price increases connected – in this “life according to Julie episode”, I’m going to show you how they are.     But first – some of the backstory so you can see how the dots are all connected 😊 We – VetStaff – have had a bit of a run of calls lately – starting just before Christmas and still going strong – from vets and nurse...

12 ways to avoid (unconscious) interview bias to attract your next dream team member

January 17, 2023 02:00 - 24 minutes - 17 MB

The last two episodes have covered unconscious bias when interviewing with the goal of not only shedding the light on unconscious bias at your clinic, but also to help you get a more diverse team… because, as we all know, the more diverse the opinions and experience you have in a team, the stronger that team is. If you’re a vet or nurse looking to make your next move, YOUR unconscious bias still exists and applies in exactly the same way as it does from the clinic’s hiring perspective.   Ju...

Cognitive and Unconscious Biases - vet clinic interview blind spot dangers - pt 2 - 115

January 10, 2023 02:00 - 16 minutes - 11.4 MB

Continuing on from last week's 1-5 of Unconscious Biases: 6. Overconfidence bias Plays out when the recruiter is soooo confident in their own abilities to either pick a good candidate, or to eliminate the supposed bad ones, that they allow confirmation bias to creep in.  7. Similarity attraction bias Sometimes, the similarity attraction bias plays out and replicas of people are hired – because of likeness / similarity – but they incompetent! 8. Illusory correlation The illusory correla...

the dangers of unconscious hiring biases - pt 1 - ep 114

January 03, 2023 02:00 - 22 minutes - 15.3 MB

One of the “happening things” in the recruitment world in 2022 was the spotlight being shone on diversity. I've identified 16 different unconscious biases we all have when it comes to interviewing – and how these can play out during the recruitment process and what you can do to mitigate these. The end result of all of them is the same:  you may end up discounting and/or overlooking the best person for your clinic’s vacancy. Diversity training Diversity training is one way to help overcom...

Veterinary Sector Recruitment Predictions 2023 - 113

December 27, 2022 01:00 - 21 minutes - 14.6 MB

These 8 predictions are in no order of priority as they’re all important. #1 - vet clinic employer branding #2 - job sharing and genuine part time roles #3 – how remuneration is “packaged” #4 - veterinary nurse job satisfaction #5 – the really good employers will get better and the vet clinic employer brand divide will widen #6 – personalisation in recruitment will be crucial - AI – artificial intelligence and computerised recruitment bots will be used more and more, which will, ironic...

Veterinary Sector Recruitment Predictions 2023

December 27, 2022 01:00 - 21 minutes - 14.6 MB

These 8 predictions are in no order of priority as they’re all important. #1 - vet clinic employer branding #2 - job sharing and genuine part time roles #3 – how remuneration is “packaged” #4 - veterinary nurse job satisfaction #5 – the really good employers will get better and the vet clinic employer brand divide will widen #6 – personalisation in recruitment will be crucial - AI – artificial intelligence and computerised recruitment bots will be used more and more, which will, ironic...

Veterinary Professionalism and Collegiality - Dr Paul Unsworth - pt 3 - ep 112

December 20, 2022 02:00 - 22 minutes - 15.5 MB

How professional or collegial is the veterinary profession in New Zealand ? We pick up today where Dr Paul Unsworth gets on his self-professed soapbox about the requirement for veterinarians to work after hours.  He parallels the after hours requirements and expectations of veterinary medicine versus human medicine.      I’m interested to hear your thoughts and ideas on this – please feel free to comment wherever you’re listening to this episode. I’m sure I’m not the only one who wants t...

Dr Paul Unsworth - what determines a good vet and a good vet clinic - pt 2 - ep 111

December 13, 2022 01:00 - 31 minutes - 21.7 MB

What makes a "good" veterinarian and/or a "good" veterinary clinic.   Today Dr Paul Unsworth challenges me - Julie South - with specificity.    As he says, "good" and "bad" aren't easily classified. If getting fit is on your to-do list for 2023, then stay tuned to the end to find out how to save $500 on an ebike. Today, UK-qualified New Zealand locum veterinarian, Dr Paul Unsworth talks about and reflects on: ·       What determines a “good” vet ·       What determines a “good” clinic ...

Dr Paul Unsworth - veterinary career predictions - ep 110

December 06, 2022 01:00 - 32 minutes - 22.1 MB

Crystal Ball Gazing Today we do a bit of crystal ball gazing with Dr Paul Unsworth – Companion Animal Locum Veterinarian.   This is the first of a multi-part series. We’re talking about some of the changes Dr Paul has seen since he started his career. Gender Equality and Diversity We also talk about gender equality and professional representation which always a topic that results in passionate debate.  Using my words, not his, the veterinary profession has evolved into having not much di...

Dr Jade Hackney - it's time for a new business model - thriving clinics with part timers - pt 3 - ep 109

November 29, 2022 01:00 - 26 minutes - 18.5 MB

The old model of running a veterinary business no longer works - it's time for a fresh look and different approach. This is the final episode (of 3) is Dr Jade Hackney’s series about life after veterinary burnout and recovery. At the Christchurch wellness symposium I - Julie South - spent the first day sitting next to a part-time vet - she:   worked 3x 10-hour days...  was a fully engaged, high producing, veterinarian totally committed to her clinic...    had a life outside of her clini...

From Burnout to Living Life to the Full - Companion Animal Veterinarian - Dr Jade Hackney - pt 2 - ep108

November 22, 2022 01:00 - 33 minutes - 23.2 MB

This is the second in the multi part series where Companion Animal Veterinarian Dr Jade Hackney  shares her path to living life to the full as a healthy and loving, long-term life partner and fully engaged veterinarian. Dr Jade talks about: the moment she and her life partner realised they no longer wanted to work fulltime in jobs they didn't enjoy to pay someone else's mortgage; their journey to owning their own home in their 30s - mortgage-free; what 'living life to the full' means to ...

Veterinary Burnout and Recovery with Dr Jade Hackney - ep 107

November 15, 2022 01:00 - 32 minutes - 22.5 MB

You can take the person out of vetting but can you take vetting out of the person?    This series of episodes with Dr Jade Hackney was recorded a few months’ ago but I thought the topic was very relevant – especially for veterinary professionals who may be reconsidering their careers in the veterinary space… especially the clinical veterinary space. For example, when you reconsider your career as a veterinarian – not once, but twice – what might that look like and what’s life like on the o...

Climate Change Ambassador - NZ Vet Association - Dr Jane Ough - pt 2 - ep 106

November 08, 2022 01:00 - 24 minutes - 17.1 MB

This is the second of the two part series with Dr Jane Ough – Companion Animal Veterinarian at South Wairarapa Vets – who’s wearing her very new New Zealand Veterinary Association Climate Change Ambassador’s hat. If you haven’t listened to the first part – 105 – I recommend you do that, to give you context for today’s continuation of our chat. We join the conversation where Jane expresses how worried she is that not enough people are taking steps to offset their own carbon footprint ramifi...

Climate Change Ambassador - NZ Vet Association - Dr Jane Ough - pt 1 - ep 105

November 01, 2022 01:00 - 28 minutes - 19.4 MB

Today we’re with Dr Jane Ough – Companion Animal Veterinarian at South Wairarapa Vets – who’s wearing her very new New Zealand Veterinary Association Climate Change Ambassador’s hat. This is the second time Dr Jane has been on Paws Claws Wet Noses.    You can listen to her previous episodes 87, 88 and 89 – where she introduced the climate change initiatives South Wairarapa Vets has implemented.   Today, Jane talks about how the NZVA Climate Change Ambassador volunteer position came about ...

Prof John Munday continued - world first RAS research to treat cancer in cats and dogs - pt 2 - ep 104

October 25, 2022 01:00 - 27 minutes - 18.6 MB

The second in the two part series where Professor John Munday talks about his world-first RAS research to treat cancer in cats and dogs.    After graduating, he worked for 2 years in a mixed animal practice in Whangarei.  He then returned to Massey and completed a PhD.  After completing his doctorate John then did a 2-year residency in veterinary pathology at Michigan State University before working as an assistant professor at the University of Georgia for 4 years.  It was at this time...

Prof John Munday - world first RAS research to treat cancer in cats and dogs - pt 1 - ep 103

October 18, 2022 02:00 - 32 minutes - 22.5 MB

Professor John Munday is a Massey University graduate.  After graduating, he worked for 2 years in a mixed animal practice in Whangarei.  He then returned to Massey and completed a PhD.   After completing his doctorate John then did a 2-year residency in veterinary pathology at Michigan State University before working as an assistant professor at the University of Georgia for 4 years.   It was at this time he decided to return home and joined the veterinary pathology department at Masse...

Dr Megan Alderson - The Vet Thrive Collective - Veterinary Mental Wellbeing - ep 102

October 11, 2022 02:00 - 33 minutes - 23.1 MB

Dr Megan Alderson, Companion Animal Veterinarian  + principal and partner of the Strand Veterinarian in Parnell, Auckland, New Zealand, introduces her new initiative The Vet Thrive Collective. In this episode Dr Megan and Julie talk about the six shields (tenets) that form part of the Vet Thrive Collective wellbeing programme: Breathe Rest Nourish Flow Forgive Compassion Dr Megan (and Dr Francesca from last week) will be presenting at the NZVA Wellbeing and Business Symposiums in Chr...

Vet Clinic Client Research with Dr Francesca Brown - part 2 - ep 101

October 04, 2022 02:00 - 33 minutes - 23.2 MB

Continuing on from episode 100 is part 2 of Dr Francesca Brown's research about what vet clinic clients want. The importance of training front line staff. Regard staff training as an investment, not a cost. A valuable strategy vet clinics can copy from dental clinics to help improve their bottom line. How important (or not) is pet insurance?    How the 20 / 80 Pareto Principal plays out in clinic and how you can implement strategies to get more clients like the 20% you currently have wh...

What do vet clinic clients really want? Dr Francesca Brown research - ep 100

September 27, 2022 01:00 - 34 minutes - 24 MB

Dr Francesca Brown is a veterinarian who graduated from Massey University’s class of 1998.   Since graduating and gaining experience in clinical practice she moved to education and then leadership in Allied Veterinary Professional education, at both Otago Polytechnic, as the Head of the School of Veterinary Nursing and nationally as the Chair of the Educational Standards committee for Allied Veterinary Professionals.  Over her career Dr Francesca’s seen first-hand, and through her network ...

5 steps to creating an Employer Value Proposition (EVP) that attracts high performers

September 20, 2022 03:00 - 25 minutes - 17.4 MB

EVP – Employee Value Proposition – the tacit understanding about how an employer treats its employees What an employer promises its employees goes beyond the legal requirements of being paid for the work done (by the employee) and the health and safety obligations employers have. It’s about whether your clinic allows a blind eye to be turned when someone’s bullied … or a sexist, ageist or racist comment is made … it’s about whether you might experience an eye-roll because you’re taking you...

4 ways to create a vet clinic culture worth celebrating - 098

September 13, 2022 02:00 - 24 minutes - 16.9 MB

When you – or your team – show up for work at your vet clinic, what is it you want them to feel and think about working at your clinic? Do you – or they - feel excited or exhausted?  Delighted or filled with dread?  Full of optimism or cynicism? Culture exists whether you like it or not.    Whether the culture at your clinic is positive or negative, you’ve still got a cultural vibe happening. Signposts indicating whether the culture at your clinic is positive or negative include employee...

How to increase staff retention at your clinic by 82% - 097

September 06, 2022 02:00 - 25 minutes - 17.7 MB

Here are six make-sense steps to help increase staff retention at your clinic by 82% and increase staff engagement by 70% Onboarding is the bridge between the final stage of recruitment and the first step in employee engagement. Onboarding is more than asking your new hire to fill out a whole bunch of forms on their first day.    Onboarding is a systematic process to ensure your newest employee believes they've made the right decision to accept your job offer! The 6 Cs of onboarding (ref...

Dr Cath Watson - Companion Animal Veterinarian - Healthy Pets New Zealand - pt 3 of 3

August 30, 2022 02:00 - 22 minutes - 15.6 MB

What is "constructive dismissal" - 101 employment law overview with Julie South.   Dr Cath Watson - Chair of Healthy Pets NZ talks about ways supports can get involved in fundraising.    Cath talks about "Dogs Day Out" and Kerikeri artist Tessa Smith. Julie South announces last week's leader board in the VetStaff annual "Love Your Vet Nurse" competition in honour of Vet Nurse Awareness Week 2022.   About DISC-Flow® DISC is a research-backed and science-based personality profiling tool use...

Dr Cath Watson - Companion Animal Veterinarian - Healthy Pets New Zealand - pt2 095

August 23, 2022 03:00 - 33 minutes - 22.9 MB

Part 2 of 3 chats Julie South had with Companion Animal Veterinarian and Chair of Healthy Pets New Zealand, Dr Cath Watson. This week Julie and Cath chat about some of the research that Healthy Pets NZ has undertaken. #LoveYourVetNurse annual competition in honour of Vet Nurse Awareness Week - Julie announces the leader board results after the first week of competition. It's the best competition VetStaff has ever run - the enthusiasm from clinics has been almost overwhelming! Kotahikanga...

Dr Cath Watson - Companion Animal Veterinarian - Healthy Pets New Zealand - pt1 094

August 16, 2022 02:00 - 30 minutes - 21.1 MB

Dr Cath Watson, BVSc - Companion Animal Veterinarian - has worked in a range of practices, both in here in Godzone Aotearoa New Zealand and in the United Kingdom.   She’s been a locum, an employee, and a business owner. Right now, Cath’s based in Central Otago but travels the country as a locum.  The reason Cath and Julie South of VetStaff are talking today is because of Cath's involvement in Healthy Pets New Zealand – a really special New Zealand research charity.    In her spare time, C...

6 things to consider before you accept the counter job offer - 093

August 08, 2022 04:00 - 21 minutes - 15.1 MB

Before you start looking for your next vet or vet nurse job – there are some things you need to do first – to avoid heartbreak and stress further down the track. In summary Get clear on why you’re considering a new job.   If you like where you are, give your current clinic the opportunity to meet you in the middle.   If you’re a good vet or nurse and you match the culture and vice versa, they’ll want to keep you.    Giving them the opportunity ahead of you looking elsewhere is the right ...

7 attributes of great team players - 092

August 02, 2022 02:00 - 26 minutes - 18.4 MB

7 attributes of great team players 1.     Understand their role 2.     Embrace collaboration 3.     Hold themselves accountable 4.     Committed to their team 5.     Flexible 6.     Optimistic and future-focussed 7.     Can be relied upon and trusted Johari Window + 56 adjectives 5 things to compare yourself to every day VetStaff leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses Disclaimer: This post contains affiliate links. If you make a purch...

5 great leadership skills to develop in your vet clinic and life - ep 091

July 26, 2022 03:00 - 29 minutes - 20.6 MB

What makes a great leader?     Are people born natural leaders or can leadership be developed and taught? What’s the difference between a LEADER and a MANAGER? Did you realise that when you, or someone on your team is a great leader (or not) it affects your clinic’s ability to attract and recruit great vets and nurses?    Three differences Leadership vs Management 1. Process vs Vision 2. Organising vs Aligning 3. Position vs Quality Five Qualities of Effective Leaders  Here are five...

WORD POWER - how one small word can undermine your authority & leadership - ep 090

July 19, 2022 01:00 - 23 minutes - 15.9 MB

One small word - four different situations when you probably don't even realise you're using it + examples of how to swap to a statement more empowering and powerful (without being bossy or aggressive). A world first (as far as we can tell) initiative from VetStaff - we're looking for pilot veterinary clinics to be part of our Beta Launch.  You don't have to be an existing VetStaff client to participate.   If you want to DIY your own recruitment then this new initiative is perfect for you...

Pressure is not Stress + Dr Jane Ough - pt 3 of 3 - more winners - ep 089

July 12, 2022 03:00 - 23 minutes - 16.2 MB

Pressure is not Stress - Nick Petrie - Presenter at the NZVA 2022 Conference - VBB session Nicholas Petrie What "human rumination" is. Julie shares one of the ways she gets out of downward rumination spirals when she recognises them playing out in her life. Nick Petrie's White Paper - Pressure is Not Stress - 4 steps to be resilient in disruptive times Dr Jane Ough - Companion Animal Veterinarian and Conservationist - part 3 of 3 VetStaff leading veterinary sector recruitment in New Zea...

Vet Salary Data + Chocolate Tuesday Winner + Conservation with Dr Jane Ough - pt 2 of 3 - EP 088

July 05, 2022 03:00 - 33 minutes - 23 MB

VETERINARY CLINIC SALARY DATA Dr Mark Hosking, CEO of Franklin Vets, is a member of the NZVAs Veterinary Business Branch – the VBB.    At the recent NZVA Conference he introduced BBVet, an Australian company which runs a series of surveys tailored to the New Zealand veterinary profession.  Clinics that contribute to the data, will have access to high quality benchmarking information to be able to make meaningful decisions in their businesses.      Having quality, reliable data enables bu...

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