Nurturing Veterinary Sustainability: the Power of Conversation - ep 142

Vet Staff

English - July 18, 2023 16:00 - 28 minutes - 19.4 MB
Careers Business Management veterinarian veterinary nurse veterinary recruitment veterinary clinics vet recruitment julie south new zealand vet clinics Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: From Practitioner to Coach: A Veterinarian's Journey to Enhancing Communication and Relationship-Centred Care - ep 141

Next Episode: The Game Changer: High-impact Recruitment for Your Veterinary Clinic

Discover the untapped potential of communication skills within your veterinary clinic in this fascinating chat with Dr Meg Irvine from Vet Lifeskills.

We promise you an eye-opening exploration into how effective communication training can revolutionise your clinic, leading to fewer client complaints, better NPS scores, and less clients seeking second opinions.

It's not only about customer satisfaction though - Dr Meg will demonstrate how this training can revolutionise time management, increase procedure conversions, and drastically boost employee morale and job satisfaction.

We're not just talking improvement here; we're talking about game-changing, clinic-redefining leaps forward!

Hot on the heels of the first episode, we continue our deep-dive with Dr Meg Irvine, examining the role of tailored communication and personality types in connecting with clients.

Tune in to reimagine your veterinary clinic's communication culture!

Email Dr Meg Irvine.

About DISC-Flow®
DISC is a research-backed and science-based personality profiling tool used to understand our behaviours, communication styles, and work preferences. It’s about understanding what makes you – and the people you work with – tick.

Julie South is a DISC Flow® Certified Trainer, who describes DISC-Flow® profiling as being like having a cheat sheet to better understand yourself and other people. When you know this, it helps you play to your personality strengths, work better in teams, and communicate better.

If you’re keen to find out what your personal DISC type is, what type of leader you are, or what your clinic’s team composition looks like, then get in touch with Julie to find out what's involved.

How to get more bang for your recruitment advertising buck
This is what VetStaff is really good at so if you'd like to stretch your recruitment dollar, please get in touch with Julie because this is something VetStaff can help you with.

How to shine online as a good employer
If you’d like to shine online as a good employer to attract the types of veterinary professionals who're a perfect cultural fit for your clinic please get in touch with Julie because thi...