Vet Clinic Fee Increases - 10 ways to make more palatable for your clients so you can give your team a pay rise - ep 117

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10 ways to help make your price rises more palatable for your clients so you can give your team a pay rise in these inflationary times

Are staff motivation and clinic price increases connected – in this “life according to Julie episode”, I’m going to show you how they are.    

But first – some of the backstory so you can see how the dots are all connected 😊

We – VetStaff – have had a bit of a run of calls lately – starting just before Christmas and still going strong – from vets and nurses who’ve had their annual performance reviews – it’s that time of the year for some clinics and – the vets and nurses who’ve called us – have been told, when they’ve brought up the matter of a salary review – that “surely they can think of something other than the $ to come to work for” …

Today, we’re going to go through10 ways you can make it easier to increase your fees so that you can give your team a pay rise.

#1 – showcase your team’s professional credentials

#2 – Tech and Equipment

#3 – what other services do you offer your clients might not know about?

#4 – upcoming training and development

#5 – showcase your reviews and testimonials

#6 – your clinic’s presentation 

#7 – be clear and transparent with your invoicing and fees

#8 – be welcoming

#9 – your specialist & referral network

#10 – clear communication

VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses

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About DISC-Flow®
DISC is a research-backed and science-based personality profiling tool used to understand our behaviours, communication styles, and work preferences. It’s about understanding what makes you – and the people you work with – tick.

Julie South is a DISC Flow® Certified Trainer, who describes DISC-Flow® profiling as being like having a cheat sheet to better understand yourself and other people. When you know this, it helps you play to your personality strengths, work better in teams, and communicate better.

If you’re keen to find out what your personal DISC type is, what type of leader you are, or what your clinic’s team composition looks like, then get in touch with Julie to find out what's involved.

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