Dental All-Stars - Dentistry Business Podcast
311 episodes - English - Latest episode: 12 days ago - ★★★★★ - 24 ratingsDental All-Stars - Dentistry Business Podcast is for dentists looking to improve their profitability and mindset. Topics include management, leadership, marketing, scheduling, phone skills, hiring & hr, to name just a few. Enjoy easy-to-digest, high-quality audio interviews with Dentistry's Top Experts, including Larry Guzzardo, Eric Vickery, Robyn Reis, Alex & Heather Nottingham, and more!
Access free videos and business training guides at allstardentalacademy.com.
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Episodes
The GREAT Call Process Overview
May 14, 2018 04:00 - 28 minutes - 39.6 MBIn this podcast, we discussed: An overview of The All-Star GREAT Call Process Why the entire team should master phone skills Why scripts and sales don't work The importance of rapport Heather is a former retail sales specialist and department trainer for Bloomingdale’s, where she had a million-dollar clientele. She also took that luxury retail mentality and brought it into the dental world, where she leveraged her training and was able to make an extra million dollars for her dental off...
Return on Hygiene
May 07, 2018 04:00 - 21 minutes - 14.5 MBIs your hygiene team the backbone of your practice or the weakest link? Whatever your answer, there’s room for improvement and growth in every hygiene department. As one of the most overlooked and most important parts of your practice success, your hygiene team needs positive leadership, systems and accountability to reach their full potential and deliver a strong return for patients, the providers themselves and your practice. In this podcast, we begin our discussion on the following: Dis...
The Dental Practice Office Manager
April 30, 2018 04:00 - 20 minutes - 13.9 MBIn the podcast, we explore the position of “Office Manager” in a dental practice. What does an “Office Manager” do? Why a “manager” can create a false sense of security How a “manager” can actually bring down your leadership Who manages the manager? Learn what responsibilities can and can’t be delegated RESOURCES
How to Overcome The Insurance Question
April 22, 2018 04:00 - 12 minutes - 8.46 MBWhether you are fee-for-service or accept insurance, I’m certain you hear daily… “Do you take my insurance?” Sometimes this can be frustrating because it seems that patients are judging your office just based on whether you take their insurance or not. And guess what, they are! Now, there are three ways you can handle this question. The first is you can just answer the question straight away. I guarantee you, nine times out of ten, this will be a very short conversation. And even if you ...
Team Approach to Collections
April 14, 2018 04:00 - 20 minutes - 14.2 MBIn her 20 years of experience in the dental office, Dayna Johnson has learned that collecting money is a task that all financial coordinators will master in their careers, but achieving a consistent and healthy cash flow is an even greater skill to master. We all strive to achieve a collection rate of 98% of our production so when we have that monthly team meeting to review the numbers, we can sit glowing at our accomplishment. However, as a practice owner, improving the cash flow can be a m...
Nuts and Bolts of Dental Marketing
April 08, 2018 04:00 - 22 minutes - 15.5 MBWe will continue exploring the "nuts and bolts" of marketing and layout just what the typical practice can hope to accomplish on their own - and how to expand on that effort if needed. Eliminate confusion about what marketing method will work best for you Specific marketing steps to attract high-quality comprehensive care patients Learn how to enhance your online reputation Discover the best use of your marketing dollars Alex Nottingham, J.D., M.B.A. - CEO & Founder (All-Star Dental Aca...
Production Killers
April 02, 2018 07:00 - 21 minutes - 14.9 MBIn this podcast, Larry Guzzardo shares his production killers: Why dental scheduling is so important What production killers are The top 2 scheduling production killers The impact production killers have Larry Guzzardo is a dental consultant with over 24 years of experience specializing in business systems, leadership, and most importantly productive scheduling. Larry is an accomplished speaker, published author, and instructor at the prestigious Dawson Academy and All-Star Dental Acade...
The Future of Dentistry
March 24, 2018 06:00 - 28 minutes - 19.5 MBDentistry is changing in a big way. Patients know more and are becoming immune to the sales tactics that worked five years ago. With online review sites, increased search and social media, and competition, dentists not only have to provide amazing dentistry, but also outstanding customer service. Listen to Alex Nottingham, CEO of All-Star Dental Academy, and Larry Guzzardo, All-Star Dental Academy's Head Instructor, talk about improving your schedule and new patient flow in an ethical way, ...
How Healthy is Your Recall
March 19, 2018 05:00 - 19 minutes - 13.7 MBLearn how to determine your “Recall Return Rate” and what important statistics to track the health of your Recare System. Learn how to make best use of the patient visit while they are in your care. Debra Engelhardt-Nash has been in dentistry over 30 years. She is a trainer, author, presenter and consultant. Debra has presented workshops nationally and internationally for numerous study groups and organizations. As a result of her work, she has had the honor of meeting amazing people and sp...
Online Dental Revolution
March 12, 2018 04:00 - 10 minutes - 7.25 MBWithout new patient leads, your dental practice is dead in the water. But where do new patients come from? Making your practice known to your marketplace is a tremendous job, but someone has to do it. Learn about the impact of the Online Dental Revolution. Watch Entire Study Club: Nuts and Bolts of Dental Practice Marketing (All-Star Login Required) Larry’s 24-year career as a training specialist began with in-house training programs such as active listening, customer service, stress manag...
How to Achieve Phone Success
February 28, 2018 21:20 - 24 minutes - 16.9 MBHeather is a former retail sales specialist and department trainer for Bloomingdale’s, where she had a million-dollar clientele. She also took that luxury retail mentality and brought it into the dental world, where she leveraged her training and was able to make an extra million dollars for her dental office in less than 18 months. With over 16 years of retail sales & management experience, 7+ years as a phone skills coach & trainer, and thousands of hours in perfecting the art of rapport w...