Latest Fixed line Podcast Episodes

Exploring the Metaverse

OneSPARKS - October 05, 2022 08:00 - 17 minutes
 In today’s show, we are going to look at a rather large subject, but one that is likely to affect every single one of us, namely the future of the internet. You may have heard the term metaverse being bandied around and you may or may not understand what it means.  It’s the term chosen by the ...

Housing Association Pobl's Vision for a Digital Future

OneSPARKS - September 21, 2022 09:00 - 27 minutes
In today's show, we'll be discussing digital strategy transformation for not for profit organisations and how the use of technology and data helps them achieve their aims and objectives.  Today we are going to focus on housing and community organisation POBL, based in South Wales, which means p...

Housing Association Pobl's Vision for a Digital Future

OneSPARKS - September 21, 2022 09:00 - 27 minutes
In today's show, we'll be discussing digital strategy transformation for not for profit organisations and how the use of technology and data helps them achieve their aims and objectives.  Today we are going to focus on housing and community organisation POBL, based in South Wales, which means p...

OneSPARKS: Samsung Work Wonders Mini Series, Clever Devices (Part 4 of 4)

OneSPARKS - August 03, 2022 13:00 - 14 minutes
We're joined by Samsung for the last episode of our 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products.   We’ll be exploring how they help bu...

OneSPARKS: Samsung Work Wonders Mini Series, Unrivalled Security (Part 3 of 4)

OneSPARKS - July 27, 2022 13:00 - 13 minutes
We're joined by Samsung for a 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products.   We’ll be exploring how they help businesses overcome the ...

OneSPARKS: Samsung Work Wonders Mini Series, Seamless Working (Part 2 of 4)

OneSPARKS - July 13, 2022 13:00 - 12 minutes
We're joined by Samsung for a 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products.   We’ll be exploring how they help businesses overcome the ...

OneSPARKS: Samsung Work Wonders Mini Series, Lifetime Support (Part 1 of 4)

OneSPARKS - June 29, 2022 13:00 - 13 minutes
We're joined by Samsung for a 4-part mini-series, discussing Samsung’s ‘Work Wonders’ campaign. During the series we will be delving into the critical pillars of Samsung’s business ecosystem – Security, Support, Solutions and Products.   We’ll be exploring how they help businesses overcome the ...

OneSPARKS: How  Experience Communications as a Service can improve your Strategy  

OneSPARKS - December 01, 2021 10:00 - 23 minutes
In today’s episode, we’ll be discussing the Unified Communications and Contact Centre market and the benefits of implementing a XCaaS strategy.   We review Experience Comms as a Service (XCaaS) and how a centralised UC and Contact Centre strategy can lead to big improvements in customer experie...

OneSPARKS: Agile leadership in modern businesses

OneSPARKS - November 17, 2021 10:00 - 27 minutes
In today’s episode we are looking at the biggest changes encountered over the past year, and how senior leaders are supporting these new ways of working.  What are these new ways and why do we need them?    Experts Parysa Hosseini-Sech at Onecom and  Billie Hartless at Mitel, discuss the import...

OneSPARKS: Enabling seamless communications in healthcare

OneSPARKS - November 04, 2021 10:00 - 24 minutes
In today’s episode, we focus on telecoms and IT strategy within the healthcare industry, offering key insights on how to implement a seamless communication strategy. In today's episode, we're looking at how health care provider City and County is using technology to get ahead of the industry and...

OneSPARKS: 2021 Contact Centre Technology Roadmap (Part 3 of 3) Demonstrating the value of IVA

OneSPARKS - October 20, 2021 09:00 - 18 minutes
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals.  Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces.  What is a digital workforce? Building a Case for IVA and Demonstrating...

OneSPARKS: 2021 Contact Centre Technology Roadmap (Part 2 of 3) Building the case for IVA

OneSPARKS - October 06, 2021 09:00 - 23 minutes
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals.  Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces.  What is a digital workforce? Building a Case for IVA and Demonstrating...

OneSPARKS: 2021 Contact Centre Technology Roadmap (Part 1 of 3) What is a digital workforce?

OneSPARKS - September 22, 2021 08:00 - 20 minutes
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals.  Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces.  What is a digital workforce? Building a Case for IVA and Demonstrating...

Welcome to OneSPARKS

OneSPARKS - September 20, 2021 09:00 - 1 minute
We are thrilled to announce the launch of our new podcast: OneSPARKS! Throughout the series, we will be joined by various thought-leaders and subject-matter experts within the technology industry to ‘spark’ a conversation on the impact of technology on today's modern, digital world. Without the...

OneSPARKS: 2021 Contact Centre Technology Roadmap (Part 1 of 3) Why and What is a digital workforce?

OneSPARKS - September 10, 2021 11:00 - 20 minutes
This is a show about telecommunications and IT strategy and insights, aimed at senior business professionals.  Experts from Onecom and Five9 discuss the 2021 Contact Centre Technology Roadmap, focusing on digital workforces.  Why and What is a digital workforce? Building a Case for IVA and Demon...