Latest Conflict prevention Podcast Episodes
Flexibility requires structure
Crafting Solutions to Conflict - July 11, 2024 01:00 - 4 minutes ★★★★★ - 14 ratingsStructure – of some kind – is an essential element of a model or framework. How would flexibility work without structure? I doubt that you would call it flexibility – the very word suggests a change from something. If there weren’t something solid to start, how could you change from it? It would...
Paul Edelman on his COImpAct decision-making model
Crafting Solutions to Conflict - July 04, 2024 01:00 - 28 minutes ★★★★★ - 14 ratingsPaul Edelman talks with me about how he works with clients to make more informed decisions, generating better results. We discuss his proprietary COImpact model, a process for better decision-making. Paul used his experience in a variety of settings to create the Context, Outcomes, Implications,...
I'm calmer, you're calmer
Crafting Solutions to Conflict - June 27, 2024 01:00 - 3 minutes ★★★★★ - 14 ratingsOur emotions affect the emotions of the person we are talking to in times of stress or conflict. It’s a two-way street. Wildly oversimplifying the neuroscience of it: when we are physically near each other, we are picking up on the hormones that the other person is experiencing. If only one of...
It’s not the stimuli, it’s …
Crafting Solutions to Conflict - June 20, 2024 01:00 - 5 minutes ★★★★★ - 14 ratingsMy most recent guest, Natalie McVeigh, talked with me about the neuroscience of stress and conflict. Here’s one excellent idea to highlight from our conversation. To paraphrase: There’s a lot of research on stress, and this one conclusion is key -- It’s not the stimuli, it’s our response to th...
Natalie McVeigh on the neuroscience of stress and conflict
Crafting Solutions to Conflict - June 13, 2024 01:00 - 29 minutes ★★★★★ - 14 ratingsNatalie McVeigh joins me to talk about her interest in the study of neuroscience of stress and conflict and how she uses what she continues to learn about human brains, emotions, and stimuli in her work with families as a coach, consultant, and mediator. And she helps to bust a few brain myths. ...
The problem with perceptions
Crafting Solutions to Conflict - June 06, 2024 01:00 - 4 minutes ★★★★★ - 14 ratingsMy perceptions are mine and yours are yours. Nothing will change that fundamental fact. Our perceptions are – logically and inevitably – deeply affected by our experiences, assumptions, and expectations. When we see important things in deeply different ways, we have options. We can take a more p...
Free resources to learn about conflict
Crafting Solutions to Conflict - May 30, 2024 01:00 - 5 minutes ★★★★★ - 14 ratingsHere are some free resources to learn about conflict: Association for Conflict Resolution is here: https://acrnet.org/ Its Greater New York Chapter (ACR-GNY) can be found here: https://www.acrgny.org/ You can sign up for their monthly roundtable and find recordings of past roundtables there. ...
Blaine Donais on the meaning of “conflict”
Crafting Solutions to Conflict - May 23, 2024 01:00 - 26 minutes ★★★★★ - 14 ratingsBlaine Donais joins me to talk about a different definition of “conflict”. Blaine suggests that conflict is a perceived injurious event. We break down the three parts of that phrase and what they mean in practice, particularly in the workplace. Blaine mentions some excellent resources that infor...
Choosing inaction
Crafting Solutions to Conflict - May 16, 2024 01:00 - 4 minutes ★★★★★ - 14 ratingsWhen we are faced with a situation – one that isn’t a problem at all but easily could become one, or is simmering, or volcanic, or somewhere on that spectrum – we may choose to do nothing about it. That’s a choice. Denial – refusal to admit that conflict is possible or currently exists – is not...
Judging other people’s tough choices
Crafting Solutions to Conflict - May 09, 2024 01:00 - 5 minutes ★★★★★ - 14 ratingsMy most recent guest was Khara Croswaite Brindle. We talked about her book, Understanding Ruptured Mother-Daughter Relationships: Guiding the Adult Daughter’s Healing Journey Through the Estrangement Energy Cycle. One point that came up was the ease with which we can judge other people’s choic...
Khara Croswaite Brindle on Understanding Ruptured Mother-Daughter Relationships
Crafting Solutions to Conflict - May 02, 2024 01:00 - 25 minutes ★★★★★ - 14 ratingsKhara Croswaite Brindle joins me to talk about her book, Understanding Ruptured Mother-Daughter Relationships: Guiding the Adult Daughter’s Healing Journey Through the Estrangement Energy Cycle. One point Khara stresses is the concept of Acknowledgement, followed by Apology, and then Action. Y...
Easing in instead of jumping in
Crafting Solutions to Conflict - April 25, 2024 01:00 - 4 minutes ★★★★★ - 14 ratingsWhen getting into a cold pool, lake, river, or ocean, some people want to jump in and some want to ease in. It’s a personal preference and it would be hard to say that one is genuinely better than the other. Challenging conversations may be different. Easing into a tough conversation is more l...
Giving away the things that don’t matter
Crafting Solutions to Conflict - April 18, 2024 01:00 - 3 minutes ★★★★★ - 14 ratingsMy most recent guest, Michael Phillips, talked with me about his book, The Naked Negotiator. The book’s title comes from its focus on the basics: the principles that apply across the board to all sorts of negotiations. One idea Mike shared is “giving away the things that don’t matter.” If we th...
Michael W. Phillips on “The Naked Negotiator”
Crafting Solutions to Conflict - April 11, 2024 01:00 - 24 minutes ★★★★★ - 14 ratingsMichael W. Phillips joins me to talk about his book, The Naked Negotiator. Mike chose that catchy title to capture the idea that when you strip away the specifics of a particular challenge you find the bare bones – the basic principles of negotiation. To find Mike online, search for “naked negot...
Let’s talk about gossip
Crafting Solutions to Conflict - April 04, 2024 01:00 - 4 minutes ★★★★★ - 14 ratingsCan gossip have a good side? According to social scientists, even more fundamental than answering that question is accepting that we all do it and we have for many generations. Gossip can be good. Apparently, it depends on the context. Here are some ideas from an online article posted on NBC Be...
WAIT: Why Am I Talking?
Crafting Solutions to Conflict - March 28, 2024 01:00 - 4 minutes ★★★★★ - 14 ratingsTerry Teale, my most recent guest, mentioned a useful concept: the WAIT idea. That’s W. A. I. T. A very handy and easy to understand acronym. It stands for Why Am I Talking? We can take a little time, be comfortable with silence – even if only briefly – and think before speaking. Will my cont...
Terry Teale on “The Art of Mediation”
Crafting Solutions to Conflict - March 21, 2024 01:00 - 26 minutes ★★★★★ - 14 ratingsTerry Teale visits the show this week. Terry is the co-author, along with Michael Fraidenburg, of "The Art of Mediation, Key Skills for New Mediators: Exploring Challenges, Growth, and Success in Mediation". We talk about viewing mediation as charting the course to positive change, golden quest...
Practicing pause behaviors
Crafting Solutions to Conflict - March 14, 2024 01:00 - 4 minutes ★★★★★ - 14 ratingsIn our conversation about dealing with mercurial people, especially bosses, John Volturo (my most recent guest) shared insights about what to do to regulate yourself when you realize that you should take a pause before you are entangled in disagreement, or once you are. Pause behaviors can engag...
Revisiting vs. ruminating
Crafting Solutions to Conflict - March 07, 2024 02:00 - 3 minutes ★★★★★ - 14 ratingsWhen we have been involved in an unpleasant conflict with a person or people important to us, it’s not surprising if our thoughts return to a specific event or time period. Ruminating is running the same negative thoughts through your mind over and over. You don’t serve yourself well by ruminati...
John Volturo on dealing with mercurial people
Crafting Solutions to Conflict - February 29, 2024 02:00 - 26 minutes ★★★★★ - 14 ratingsJohn Volturo, an executive coach, joins me to talk about dealing with mercurial people, especially bosses. John also offers insights on pause behaviors, empathy and why gossip is not always a bad thing. To learn more about his work and to contact John send him a message through LinkedIn: https:/...
Applying the Johari Window model
Crafting Solutions to Conflict - February 22, 2024 02:00 - 4 minutes ★★★★★ - 14 ratingsLast week, I talked about the general idea of the Johari Window Model. How do the four quadrants of the Open Area, the Blind Area, the Hidden Area, and the Unknown Area work? Full credit here to a website called HelpfulProfessor.com.: https://helpfulprofessor.com/johari-window-examples/ I encour...
Understanding the Johari Window model
Crafting Solutions to Conflict - February 15, 2024 02:00 - 4 minutes ★★★★★ - 14 ratingsThe Johari Window model is a visual framework, with four quadrants. Its goal is to improve self-awareness, including understanding your conscious and unconscious biases. The model is typically used in some sort of team setting. The workplace is the most obvious application. Extended families, to...
David Gage on partnership charters
Crafting Solutions to Conflict - February 08, 2024 02:00 - 25 minutes ★★★★★ - 14 ratingsDavid Gage visits the show to talk about the work that flows from the concept spelled out in his book, The Partnership Charter: How to Start Out Right With Your New Business Partnership (or Fix the One You’re In). The Charter goes beyond legal themes to help partners discover, discuss, and docu...
Doing what you can and then moving on
Crafting Solutions to Conflict - February 01, 2024 02:00 - 3 minutes ★★★★★ - 14 ratingsIt’s a two-step process. And the second part might be the more important. Before you move on, do what you can to improve the situation. Resolve the conflict, on your own or with professional help. Or, if that is not possible, perhaps you can mitigate it. Or perhaps just open some eyes and minds....
The power of cumulative effect
Crafting Solutions to Conflict - January 25, 2024 02:00 - 4 minutes ★★★★★ - 14 ratingsThe power of the cumulative effect is often overlooked and underestimated. Microaggressions are an excellent example of the power of the cumulative effect: the ongoing repetition of the indignities has an impact greater than one or two. My most recent guest mentioned them when discussing uncons...
Buki Mosaku on navigating unconscious bias
Crafting Solutions to Conflict - January 18, 2024 02:00 - 30 minutes ★★★★★ - 14 ratingsBuki Mosaku is the author of “I Don’t Understand: Navigating Unconscious Bias in the Workplace”. We discuss the inevitability of unconscious bias in the workplace and recognizing that it isn’t always a one-way street. We talk about simple and complex unconscious bias: how to think about bias a...
Applying The Platinum Rule in end-of life situations
Crafting Solutions to Conflict - January 11, 2024 02:00 - 5 minutes ★★★★★ - 14 ratingsThe well-known Golden Rule can fall short when applied in end-of-life situations. A research article makes the case for The Platinum Rule. The Platinum Rule: A New Standard for Person-Centered Care, by Harvey Max Chochinov, OC, PhD, MD, FRCPC : https://www.ncbi.nlm.nih.gov/pmc/articles/PMC914556...
Understanding The Platinum Rule
Crafting Solutions to Conflict - January 04, 2024 02:00 - 4 minutes ★★★★★ - 14 ratingsThe general idea of The Golden Rule is to do unto others as you would have them do unto you. Less well-known, The Platinum Rule states you should treat others the way they would like to be treated. Taking a step beyond The Golden Rule to The Platinum Rule can help us to connect better with the o...
Fan favorites of 2023
Crafting Solutions to Conflict - December 28, 2023 02:00 - 4 minutes ★★★★★ - 14 ratingsI hope that listeners have enjoyed what they have heard this year. Here are a few favorites: “We reap what we sow”, Episode 256, published on November 22, 2023. https://bit.ly/3Gdp2X5. It was followed by Episode 257: “What seeds will you sow now?”, published on November 29, 2023.https://bit.ly/4...
Nick Rion on creating “conflict-ready” relationships
Crafting Solutions to Conflict - December 21, 2023 02:00 - 24 minutes ★★★★★ - 14 ratingsNick Rion is a personal and professional relationship coach. We talk about creating relationships intentionally, understanding what we want from a relationship. Nick’s framework of ten habits can help set up a relationship to be “conflict-ready”, able to handle disagreements that inevitably happ...
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