The general idea of The Golden Rule is to do unto others as you would have them do unto you. Less well-known, The Platinum Rule states you should treat others the way they would like to be treated. Taking a step beyond The Golden Rule to The Platinum Rule can help us to connect better with the other person, to step away from our natural and normal impulse to see everything through our own eyes, and to be more curious about the view the other person sees.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

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