Omni Talk Retail
1,126 episodes - English - Latest episode: 5 days ago - ★★★★★ - 60 ratingsOmni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.
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Episodes
Fast Five | Walmart Picks Robots Over People, Goodwill Goes Digital, & TikTok Does Warehousing
October 13, 2022 21:17 - 36 minutes - 50.2 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne: - Discussed Walmart’s bevy of robot-related news, from the purchase of Alert Innovation to its new next-generation fulfillment center in Atlanta, i.e. the very same warehouse, where it should also be noted, Walmart recently laid off almost 1,500 people. - Got even more heated than usual arguing over whether TikTok should be building its own e-c...
Spotlight Series | The Fit Tech At Fleet Feet With Volumental CMO Brent Hollowell
October 11, 2022 12:33 - 26 minutes - 45.4 MBIn this latest episode of the Omni Talk Retail Spotlight Series, Volumental's Chief Marketing Officer Brent Hollowell returns to the show to discuss Chris and Anne's experience trying out Volumental's new foot scanner technology at the Fleet Feet store in Chicago. Together the three of them discuss: - The value of the foot scanning technology, both for the customer and the associate - Where Volumental plans to take the technology next - And, most importantly, why the idea of fit tech in a m...
Fast Five Shorts | Deliveroo launches first bricks-and-mortar store in partnership with Morrisons
October 11, 2022 12:11 - 5 minutes - 4.85 MBIn this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Deliveroo launches first bricks-and-mortar store in partnership with Morrisons Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/
Fast Five Shorts | Walgreens Turns to Prescription-Filling Robots to Free Up Pharmacists
October 11, 2022 12:11 - 5 minutes - 5.05 MBIn this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Walgreens Turns to Prescription-Filling Robots to Free Up Pharmacists Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/
Fast Five Shorts | Schnucks Introduces Flexforce Employment Option
October 11, 2022 12:11 - 6 minutes - 6.06 MBFast Five Shorts | Schnucks Introduces Flexforce Employment Option In this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Schnucks Introduces Flexforce Employment Option Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wan...
Spotlight Series | Why Going To Cloud Is Easier Said Than Done With Silk's Derek Swanson
October 10, 2022 13:54 - 32 minutes - 50.3 MBIn this latest episode of the Omni Talk Retail Spotlight Series, Silk's Chief Technology Officer Derek Swanson joins Chris Walton and Anne Mezzenga to discuss why the idea of just taking your retail operation to the cloud is much easier said than done. Together the three of them discuss: - The general "three-tier" approach to cloud migrations - What data gravity is and why it is so important - Architecting for peak vs. architecting for the average - And, last but not least, how a virtualiza...
Fast Five Shorts | Asda Boosts Omnichannel With Walmart Store Assist
October 10, 2022 13:26 - 5 minutes - 4.61 MBIn this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on: Asda Boosts Omnichannel With Walmart Store Assist Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/
Fast Five Shorts | Peloton To Sell Bikes, Treads, And Gear At Dick's Sporting Goods
October 10, 2022 13:24 - 5 minutes - 4.94 MBIn this week's #fastfive Chris Walton and Anne Mezzenga, discuss their thoughts on:Peloton To Sell Bikes, Treads, And Gear At Dick's Sporting Goods Catch their full analysis, and the entire #fastfive episode made possible by our sponsors: Microsoft, Alvarez & Marsal Consumer and Retail Group, Takeoff Technologies, Inc., Sezzle, and Silk here: https://omnitalk.blog/2022/10/06/fast-five-walmart-one-ups-instacart-walgreens-goes-robotic-anne-wants-a-peloton-from-dicks/
Fast Five | Walmart One Ups Instacart, Walgreens Goes Robotic, & Anne Wants A Peloton From Dick’s
October 06, 2022 18:59 - 36 minutes - 49.8 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne: - Expressed mutual joy (and sadness) over Peloton being sold at Dick’s Sporting Goods - Discussed Walmart selling its tech to Asda and what it bodes for the strength of Instacart’s new business model - Lauded Schnucks for once again setting the pace of grocery innovation with its new flexforce employment option - Praised and “yes, and-ed” Walgr...
Fast Five Shorts | IKEA And Tesco Team Up To Offer IKEA Deliveries In Tesco Parking Lots
October 04, 2022 23:44 - 4 minutes - 8.12 MBIn the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: IKEA And Tesco Team Up To Offer IKEA Deliveries In Tesco Parking Lots For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/
Fast Five Shorts | Trigo Announces EasyStock Computer Vision Capabilities For Retailers
October 04, 2022 23:43 - 4 minutes - 7.68 MBIn the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Trigo Announcing EasyStock Computer Vision Capabilities For Retailers For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/
Fast Five Shorts | Kroger Launches eCart Pilot With BrightDrop
October 04, 2022 23:42 - 6 minutes - 11.5 MBIn the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Kroger Launching eCart Pilot With BrightDrop For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/
Fast Five Shorts | Sephora Launches Same Day Delivery Subscription
October 03, 2022 21:19 - 6 minutes - 12.5 MBIn the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Sephora Launching Same Day Delivery Subscription For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/
Spotlight Series | Decoding The Smart Store With SES-imagotag’s Philippe Bottine
October 03, 2022 12:37 - 27 minutes - 38.2 MBSES-imagotag's CEO North America Philippe Bottine joins Chris Walton and Anne Mezzenga to discuss all the key ingredients that go into building a smart store and why the idea itself is so important to the future of retail. Together the three of them discuss: - Computer vision - Cloud and edge computing - Electronic Shelf Labels - And, last but not least, both the operational and environmental benefits of building a smart store the right way. Music by hooksounds.com *Sponsored Content*
Fast Five Shorts | Walmart Accepting Curbside Returns This Holiday
September 30, 2022 12:45 - 5 minutes - 11.1 MBIn the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: Walmart Accepting Curbside Returns This Holiday For the full episode head here: https://omnitalk.blog/2022/09/29/fast-five-video-walmarts-curbside-overreach-sephoras-same-day-subscription-krogers-new-e-cart/
Fast Five | Walmart’s Curbside Overreach, Sephora’s Same-Day Subscription, & Kroger’s New E-Cart
September 29, 2022 17:46 - 36 minutes - 61.3 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne go deep on: - Walmart’s (quite aggressive) plans to roll out curbside returns to all stores for the holidays - Sephora’s new $49 same-day delivery subscription and the bad news it bodes for Instacart - Kroger’s latest e-cart pilot with BrightDrop that leverages a moveable cart for self-service order pickup - Trigo’s new EasyStock platform which ...
Ask An Expert | How The Biggest Bets In Retail Are Playing Out With Placer.Ai
September 28, 2022 20:38 - 43 minutes - 59.9 MBEvery retailer goes into the year thinking that their strategies are the right ones, so Omni Talk Retail has asked Placer.ai’s VP of Marketing Ethan Chernofsky to break down how the biggest retail strategy bets of the year look to be playing out for the next installment of their Ask An Expert Podcast Series. Kohl’s and Sephora? Amazon Fresh? Retail Media Networks? Which bets will they cover? And what will Placer.ai’s data say about them? You will just have to listen to find out. Music by ...
2022 OmniStars Spotlight | Dilip Kumar VP Amazon Web Services Applications
September 26, 2022 13:40 - 41 minutes - 63.6 MBIn this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Dilip Kumar, Amazon's current VP of Amazon Web Services Applications and the former VP of Amazon Physical Retail and Technology, to discuss how Just Walk Out technology came to be and where it is going next. Together they discuss: - Dilip's lessons learned since the beginning of the Just Walk Out journey - His approach to physica...
2022 OmniStars Spotlight | Raghu Mahadevan Chief Digital Officer 7-Eleven
September 26, 2022 13:40 - 26 minutes - 41.9 MBIn this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Raghu Mahadevan, the Chief Digital Officer at 7-Eleven, to discuss how he and his team continue to set the bar for convenience store innovation. Together they discuss: - The purposefully broad scope of Raghu's role at 7-Eleven - How Raghu determines the right omnichannel priorities - The ongoing feedback loop with 7-Eleven stores...
Fast Five | Amazon Sets New Prime Record, Walmart Sets Off A Firework, & Instacart Sets Us Ablaze
September 22, 2022 22:49 - 33 minutes - 58 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris and Anne: - Discuss the significance of Amazon’s record number of Prime sign ups during its - Thursday night NFL broadcast last week - Shower praise on Walmart for its new livestreaming efforts with Firework - Get right and steamy mad about Instacart’s Connected Stores platform hokum - Love Lowe’s decision to create digital twins of its stores with NVIDIA...
Groceryshop Spotlight | Grocery Tech Trends With Microsoft's Lisa Griego & Ricardo Belmar
September 18, 2022 17:38 - 21 minutes - 35 MBMicrosoft's Lisa Griego and Ricardo Belmar join Chris and Anne to kickoff Omni Talk Retail's special Groceryshop Spotlight Podcast Series and to highlight the key trends they see shaping grocery over the next year. Together they discuss: - Retail Media Networks - Data centricity - Pricing management - Frictionless checkout - Digital Shelf Optimization - And much more! Stay to the end, and you will even hear Lisa's sleeper pick for the biggest grocery tech trend of 2023! Brought to you in ...
Groceryshop Spotlight | Bringing A Retail Media Network To Life In Store With Cooler Screens
September 18, 2022 17:24 - 24 minutes - 40.7 MBIn this special Groceryshop edition of the Omni Talk Retail Spotlight series, Cooler Screens Chief Revenue Officer Lindell Bennett and Microsoft's Director of Industry Solutions for Retail and Consumer Packaged Goods Robin Laylin join Chris and Anne to discuss how every grocer's cooler and freezer doors can be turned into a bona fide weapon within one's retail media network. Together they discuss: - Digitizing a grocer's understanding of the physical store - How in-store digital media can b...
Groceryshop Spotlight | Next Generation CPG Pricing At Scale With Flintfox
September 18, 2022 17:23 - 21 minutes - 36.5 MBIn this special Groceryshop edition of the Omni Talk Retail Spotlight series, Flintfox's Chief Innovation & Marketing Officer Cath Brands and Microsoft's Director of Worldwide Retail and Consumer Goods Partner Strategy Sue McMahon join Chris and Anne to discuss the massive technological opportunity that exists for CPGs to scale their pricing execution and negotiations. Together they discuss: - Why inflation is driving a focus on cost control and profit maximization - How technology can impr...
Groceryshop Spotlight | Improving Inventory Visibility At The Front Of The Funnel With Blue Yonder
September 18, 2022 17:20 - 24 minutes - 41.9 MBIn this special Groceryshop edition of the Omni Talk Retail Spotlight series, Blue Yonder's Senior Director of Solutions Strategy Erin Halka and Microsoft’s Director of Retail and Consumer Goods Paula Beckel join Chris and Anne to discuss the next generation order management capabilities required to succeed in this new era of omnichannel retailing. Together they discuss: - How inventory visibility is impacted across every level of a retail operation, from the warehouse to in store planogram...
Groceryshop Spotlight | Why Clean Data Is Essential For Every Retail Media Network With Amperity
September 18, 2022 17:17 - 22 minutes - 36.4 MBIn this special Groceryshop edition of the Omni Talk Retail Spotlight series, Amperity's Head of Product Solutions Matt Hallett and Microsoft’s Sr. Director of Business Strategy for Worldwide Retail & Consumer Goods Mike Edmonds join Chris and Anne to discuss how technology can help to clean every grocer's messy consumer data and thereby bring even more power to one's retail media network. Together they discuss: - Why customer data is so messy to begin with - How clean data can improve your...
Fast Five | Starbucks Load Balancing, Nike’s New Fabric, & A WTF-AO Schwarz & Target Partnership
September 15, 2022 19:48 - 46 minutes - 63.8 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and and Silk, A&M’s David Ritter and Mohit Mohal joined Anne and Chris to discuss: - Starbucks’ efforts to load balance online orders at its stores. - The long-term impact of Nike’s new, more sustainable fabric, Forward. - Wegmans calling it quits on scan-and-go mobile shopping. - The value of Pier 1’s owner throwing Tuesday Morning a lifeline. - And closed with a saucy ...
Ask An Expert | An Inside Take On The Meta Store With Meta's Very Own Eduardo Cruz
September 15, 2022 14:10 - 29 minutes - 40.8 MBMeta made big headlines back in April when it opened its first physical retail store. So Eduardo Cruz, Director Meta Store Global Operations, joins Chris Walton and Anne Mezzenga for the latest installment of their Omni Talk Ask An Expert Series to give his insider perspective on what the Meta Store is really all about. Collectively the three of them go deep on: - The design and layout of the store - The overarching goal of the store itself - Consumer reception thus far - And, most importa...
Spotlight Series | The Latest Data On Instacart With 1010data's Frank Riva
September 13, 2022 19:44 - 24 minutes - 40.6 MBIn this latest episode of the Omni Talk Retail Spotlight Series, 1010data's VP of Marketing Frank Riva gives Chris and Anne a sneak peek into their soon-to-be-released report on Instacart’s performance for the first half of 2022 and the data will blow your mind! You'll hear: Estimates of Instacart's total growth so far in 2022 How Instacart's share at big retailers like H-E-B, Sam's Club, and Costco has shifted What Instacart's relative basket size is compared to a direct e-commerce order f...
2022 OmniStars Spotlight | Colin Yankee Chief Supply Chain Officer Tractor Supply Company
September 12, 2022 18:11 - 34 minutes - 57.6 MBIn this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Tractor Supply Company EVP and Chief Supply Chain Officer Colin Yankee to discuss how his company continues to deliver great omnichannel results and financial returns that far outpace its peers. Together they discuss: - How he defines omnichannel retailing - His lessons learned around supply chain coming out of the pandemic - How...
Spotlight Series | Supercharging A Retail Media Network With Accelerate360 CDO Liz Roche
September 12, 2022 15:47 - 25 minutes - 42.1 MBIn this latest episode of the Omni Talk Retail Spotlight Series, Accelerate360's Chief Data Officer Liz Roche joins Chris Walton and Anne Mezzenga to discuss the keys to differentiating content across a Retail Media Network. Together the three of them discuss: - How to unlock additional advertising inventory in one's Retail Media Network - A first-party data approach to content creation - And why "content authority" will always win out in the long-run Music by hooksounds.com *Sponsored Co...
Fast Five | Lessons From Bed Bath, Instacart The VC, & Disney+ Rattles Its Commerce Dark Saber
September 08, 2022 21:05 - 35 minutes - 48.3 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Silk, Chris Walton and Anne Mezzenga discuss: - All their lessons learned from the many months of turmoil at Bed Bath & Beyond - The reports of Instagram moving away from social commerce - Disney+ going the other direction and getting into in-app commerce by the end of 2022 - The big push into resale events by Dick’s Sporting Goods - And Instacart’s utterly perplexin...
Spotlight Series | The Origin Story Of Zara's Parcel Robot
September 08, 2022 13:30 - 23 minutes - 36.6 MBIn this latest episode of the Omni Talk Retail Spotlight Series, Cleveron Co-Founder Indrek Oolup returns to discuss with Chris Walton and Anne Mezzenga the ins and outs of installing a fully functional parcel robot for package pickup at one of Zara's busiest locations -- it's new flagship store in Madrid. Together the three of them discuss: - The skinny on the 402 robot (i.e. the official name of the robot) - What it took to coordinate the robot into the architectural design of the buildin...
OmniStars Awards Kickoff With Quorso CEO Julian Mills
September 06, 2022 20:47 - 5 minutes - 10.5 MBQuorso CEO Julian Mills joins Chris and Anne to kickoff this year's OmniStars Spotlight Podcast Series. Together they discuss: - Why Quorso and Omni Talk Retail created the award - What inspires Julian and the team at Quorso in recognizing great omnichannel operations - And, perhaps most importantly, how the idea of asking our OmniStars to "pay it forward" in their podcast interviews came to be. Music by hooksounds.com
2022 OmniStars Spotlight | Allison Peterson Best Buy EVP & Chief Customer Officer
September 06, 2022 18:03 - 25 minutes - 34.6 MBIn this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Best Buy's EVP and Chief Customer Officer Allison Peterson to discuss what her role entails and how she aims to keep Best Buy on the cutting edge of omnichannel retailing. Together they discuss: - The premise behind the role of Chief Customer Officer - Digital vs. physical store innovation - The role of field and store leaders in helping...
2022 OmniStars Spotlight | Stefanie Kruse Walgreens VP Digital Commerce & Omnichannel
September 06, 2022 18:02 - 26 minutes - 44.4 MBIn this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service. Together they discuss: - The rollout of nationwide 2 hr delivery from Walgreens - The unique omnichannel dynamics of pharmacy operations - The ev...
Spotlight Series | Next Generation Warehouse Fulfillment With KNAPP VP Bill Stenger
September 02, 2022 15:41 - 21 minutes - 34.8 MBIn the latest edition of the Omni Talk Spotlight Series, Chris Walton and Anne Mezzenga discuss next generation warehouse fulfillment and automation with KNAPP VP Sales Consultancy, Bill Stenger. Together they discuss: - KNAPP's role in Walmart's new next generation fulfillment center plans - The market for centralized vs. decentralized automated warehousing solutions - The changing consumer preferences coming out of the pandemic and how they are shaping last mile innovation. Music by hook...
Fast Five | Walmart’s Rewards Program, WhatsApp Grocery Shopping, & Instacart Goes Big & Bulky
September 01, 2022 17:35 - 38 minutes - 71.6 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Shared mutual distaste for Walmart’s new rewards program for Walmart+ members - Were somewhat split on Bloomingdales second “Bloomie’s” store - Discussed what the Meta and Jio WhatsApp partnership in India could mean for the future of text commerce in the U.S. - Questioned what again seems like a desperate IPO-incented m...
Fast Five | Peloton To Sell On Amazon, Apple Wants Ads, & Walmart Gets Giggy With It
August 25, 2022 19:36 - 40 minutes - 55.1 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Did some massive Peloton pontification around their recent Amazon news - Looked long and hard at whether Apple is talking out of both sides of its mouth when it comes to advertising and privacy - Praised Gap for its own “frenemy” supplier platform approach - Discussed Walmart’s latest acquisition of gig delivery managem...
Ask An Expert | The Top Supply Chain Concerns Keeping Retail Executives Up At Night
August 25, 2022 14:04 - 34 minutes - 56.3 MBSupply chain. Supply chain. Supply chain. The topic is certainly top of mind of late, but what about it is really on the minds of your average retail executive? So Omni Talk is pleased to announce that Microsoft’s Director of Retail & Consumer Insights Paula Beckel and Blue Yonder’s Corporate VP of Global Retail Industry Strategies Shannon Wu-Lebron joined Chris Walton and Anne Mezzenga for the latest installment of the Omni Talk Retail Ask An Expert Series to answer that very question. Is ...
Fast Five | Target’s Earnings, Amazon’s QuikTrip, & Walmart’s Paramount Out Of A Molehill
August 18, 2022 19:42 - 45 minutes - 62.9 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s David Brown and Abhinav Chandra joined Anne and Chris to discuss: - Their big takeaways from this week’s earnings announcements - Whether Walmart executives were boasting way too much about their new - Paramount+ streaming partnership - The rumors of Ahold Delhaize acquiring Albertsons and its two private jets - Facebook partnering up with DoorDash...
Spotlight Series | The 411 On Embedded Finance With Alviere CEO Yuval Brisker
August 15, 2022 20:02 - 28 minutes - 39.5 MBChris Walton and Anne Mezzenga sit down with Alviere CEO Yuval Brisker to understand why it is only a matter of time before embedded finance, i.e. the idea of retailers becoming their own banks, takes the retail industry by storm. Music by HookSounds.com *Sponsored Content*
Fast Five | Walmart’s Streamy Desires, Amazon Same-Day, & A Nightmare Before Christmas At Kohl’s
August 11, 2022 19:10 - 36 minutes - 50.5 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Mezzenga: - Question whether Walmart partnering with a streaming service will do anything to boost Walmart+ subscriptions (short answer: no) - Blast Kohl’s for the hubris it is showing in its new self-pickup rollout - Debate the merits of mall-based retailers using Amazon to fulfill same-day orders - Call for an immediate halt to Walmart...
Fast Five | Walmart’s Streamy Desires, Amazon Same-Day, & The Nightmare Before Christmas That Is Kohl’s Self-Pickup
August 11, 2022 19:06 - 36 minutes - 33.7 MBIn today’s Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Mezzenga: Question whether Walmart partnering with a streaming service will do anything to boost Walmart+ subscriptions (short answer: no) Blast Kohl’s for the hubris it is showing in its new self-pickup rollout Debate the merits of mall-based retailers using Amazon to fulfill same-day orders Call for an immediate halt to Walmart’s n...
Ask An Expert | The Key To Great Customer Service In 2022 & Beyond With Serta Simmons
August 09, 2022 18:38 - 38 minutes - 60.6 MBOmni Talk Retail, in partnership with Talkdesk, welcomed Chris McShane, the Senior Vice President of Customer Experience at Serta Simmons, and Amber Scott, the VP of Customer Experience at Serta Simmons, to provide their expert opinions on how to think about the future of customer service and loyalty. Collectively the four of them go deep on: – How changing consumer expectations around service have impacted retail and, particularly, the mattress industry. – What they each think are the key...
Five Insightful Minutes On The State Of Commerce With Signifyd's Bennett
August 02, 2022 13:02 - 5 minutes - 9.8 MBSignifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions from Omni Talk Retail, as he shares the most important insights from his company's newly released State of Commerce Report for 2022 in just five minutes! For more information on Signifyd, and to get the report, head here: https://www.signifyd.com/state-of-commerce-report-2022/?utm_channel=Paid&utm_medium=content_syndication&utm_source=Red-Archer&utm_campaign=WW_WEB_State-of-Commerce-Report-2022...
Five Insightful Minutes On Fast Fashion With A&M's Michael Prendergast
August 01, 2022 13:42 - 6 minutes - 6.22 MBA&M's Michael Prendergast gets hit with tough questions from Omni Talk Retail, as he shares the most important insights from the A&M Consumer & Retail Group's latest report on Fast Fashion in just five minutes!
Fast Five | Best Buy Gets Small, Amazon Price Matches Tesco, & Zara Blows Our Socks Off
July 28, 2022 17:29 - 34 minutes - 31.8 MBChris and Anne discuss Zara’s flagship store, Best Buy’s smaller stores, Glossier & Sephora, Target’s "sortation centers," and Amazon price matching Tesco. Brought to you in association with Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop Key takeaways: [05:40] Discussing Zara's pay and go system, mobile fitting room reservations, and a parcel robot [09:27] The biggest examples of surprise and delight in the Zara experience [12:56] Best Buy's small format ...
Fast Five Shorts | Will Toys R Us Save Macy's?
July 25, 2022 20:17 - 10 minutes - 9.89 MBIn the latest edition of the Omni Talk Fast Five, sponsored by Microsoft, The Alvarez & Marsal Consumer & Retail Group, Takeoff, and Sezzle, Anne Mezzenga, Chris Walton, and special guests hosts from the Alvarez & Marsal Consumer & Retail Group Hemant Kalbag and Jonathan Sharp discuss: Will Toys R Us Save Macy's?
Fast Five | Prime Day Hot Takes, Google Search Revelations, & A Big Kroger ‘Boost’
July 21, 2022 23:19 - 48 minutes - 67.1 MBIn today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, A&M’s Hemant Kalbag and Jonathan Sharp joined Anne and Chris to discuss - All the stats and figures from Prime Day - Whether Macy’s taking Toys R Us to all stores will have any real long-term significance - Kroger’s plans to expand its Boost membership program nationwide - The big (some might say massive) revelation from a Google exec that 40% of young p...
Fast Five | Walmart Please Roll Our Boat Ashore In Your Fancy Canoo
July 13, 2022 16:55 - 36 minutes - 63.8 MBIn today's Omni Talk Retail Fast Five Podcast, sponsored by Microsoft, the A&M Consumer and Retail Group, Takeoff, Sezzle, and Groceryshop, Chris Walton and Anne Mezzenga: - Praised Walmart for their purchase of 4,500 electric delivery vehicles from Canoo. - Examined all the reasons why Amazon is still investing in smart carts and is now planning to roll out the Dash Cart to Whole Foods. - Discussed why retailers, like Walmart and others, should and should not participate in Prime Day. - Gav...