2022 OmniStars Spotlight | Stefanie Kruse Walgreens VP Digital Commerce & Omnichannel

Omni Talk Retail

English - September 06, 2022 18:02 - 26 minutes - 44.4 MB - ★★★★★ - 60 ratings
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Previous Episode: Spotlight Series | Next Generation Warehouse Fulfillment With KNAPP VP Bill Stenger

Next Episode: 2022 OmniStars Spotlight | Allison Peterson Best Buy EVP & Chief Customer Officer

In this special OmniStars of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service.

Together they discuss:

- The rollout of nationwide 2 hr delivery from Walgreens
- The unique omnichannel dynamics of pharmacy operations
- The evolving nature of the store employee's day-to-day work within a Walgreens store

Music by hooksounds.com