Industry Insights by SAP
94 episodes - English - Latest episode: about 2 years ago -A Podcast Series by SAP
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Episodes
Episode 78: Telelogos: Helping to Tackle the Great Talent Shortage in Manufacturing
June 23, 2022 04:00 - 21 minutes - 30.2 MBChristophe and Johannes explain how the global war for talent and the great resignation is affecting the manufacturing sector with many businesses struggling to attract and retain skilled workers. Digital signage is one way to help inform and engage workers on the shop floor who don’t have traditional access to email or laptops. With over 50,000 licenses in over 50 countries, Telelogos share examples of how some of their customers have been using digital signage to support their workforce.
Episode 77: #WorldRefugeeDay: End the Global Education Crisis
June 16, 2022 04:00 - 28 minutes - 39.6 MBAlex and Justin talk to Tom about the global education crisis that is affecting many of our young people, globally. We are currently experiencing the largest refugee population since WW2, including over 5m displaced Ukrainian children. It’s predicted that by 2030 50% of the world’s youth will not have the skills needed for gainful employment. Against the backdrop of the skills shortage and the resulting impact on GDP, its time that governments and businesses take action.
Episode 76: Finding the Right Fashion Fit and Reducing Returns in The Process
June 09, 2022 04:00 - 18 minutes - 24.9 MBWith omnichannel retail here to stay this is a problem that retailers really need to fix. Returns and particularly bracketing (where consumers order multiple sizes in order to find the best fit) is costing retailers huge sums of money, not to mention the impact on sustainability. Shefali discusses her idea for a “digital dressing room” where consumers can see how they look in a item, whether that be in a smart mirror in store, or at home on their digital devices.
Episode 75: How to Build a Resilient, Sustainable Manufacturing Supply Chain
June 02, 2022 04:00 - 23 minutes - 31.8 MBFlorian and Tom discuss how new legal requirements across the EU and beyond are also requiring manufacturers to have full visibility of their supply chains to ensure compliance with labor laws and fair pay in addition to the need to be able to calculate the carbon footprint of their products. Florian shares how manufacturers can mitigate risks by collaborating with suppliers earlier in their design processes and also explains how risks can be identified and flagged early to avoid disruption.
Episode 74: Footprint: How Shoe Sizing Tech is Helping Cut Returns, Costs and CO2
May 26, 2022 04:00 - 24 minutes - 33.5 MBDuring the discussion Tom finds out more about how a digital sizing approach will help customers find the right fit for their favorite brands. Buying shoes online is never going to be easy, but by using Footprint to take a scan of their feet, the customer can order accurate sizes, and in turn avoid contributing to the mountain of returned goods that end up in a landfill each year. Tune in!
Episode 73: The Future of Retail Experience: In Store, Online and in the Metaverse
May 19, 2022 04:00 - 16 minutes - 22.6 MBThemes such as hyper personalization driven by a single view of the customer and delivered across multiple platforms are not new but it’s become ever more important with the addition of new channels such as TikTok. The Metaverse presents an incredible opportunity for retailers that can harness the technology to showcase their products in a virtual world. The key is simply making customers feel special no matter how they choose to interact. Tune in to this fascinating discussion about the fu...
Episode 72: Digital Thread for Life Sciences: Building Bridges with Software Solutions
May 12, 2022 07:24 - 33 minutes - 45.7 MBDuring the discussion Tom finds out more about how digitization is impacting the Life Sciences industry. Pharmaceutical companies have been primarily paper-based and digitization can potentially speed up drug creation. By connecting all the various systems like digital threads, the entire process will be more conducive to streamlining clinical phases.
Episode 71: Inspectorio: Digitizing the Supply Chain for Actionable Insights
May 05, 2022 04:00 - 24 minutes - 33.2 MBDuring the discussion Tom finds out more about how Inspectorio was founded, where its going and how brands and retailers can benefit. David tells Tom that Inspectorio now have over 8000 customers and are now helping some of the world’s largest retailers, giving them actionable insights into quality, compliance and production. During these uncertain times, these insights have been invaluable, allowing brands and retailers to focus only on current or predicted risks, keeping production on track.
Episode 70: People Are at The Heart of Digital Transformation
April 28, 2022 04:00 - 19 minutes - 27.2 MBIn this fascinating podcast, Sindhu explains that it’s easy to change technology, but much harder to bring people on the journey with you. Empowered users can be the key to success for any digital transformation project and ultimately no project can be successful if end users find it difficult to adopt. Sindhu shares with Tom some key strategies and tools organizations can adopt to help address gaps and support users where they are in their journey.
Episode 69: #EarthDay: How Businesses Are Helping Address Climate Change
April 21, 2022 04:00 - 37 minutes - 51.3 MBStuart explains that many organizations are now looking to adopt science-based targets, linked to the reduction in total carbon emissions required to limit global warming to 1.5c. There are many strategies businesses can employ to help limit their emissions, from waste, to building management to sourcing and distribution. Ultimately businesses and governments need to adopt a societal approach, ensuring equity and carbon reductions go hand in hand. Listen today.
Episode 68: How Inflation Is Impacting the CPG Industry and Consumers
April 14, 2022 04:00 - 39 minutes - 54.1 MBCPG companies are being hit by increased costs of ingredients, labor, energy, and the cost of transforming operations to become more sustainable. Whilst many companies will have fixed prices for some of their costs, there may be no better time than now to increase prices. Gabe and Andreas share with Tom how the sector is starting to digitally transform to better understand and predict consumer preferences, helping to inform promotions and respond more flexibly to changing market conditions
Episode 67: #WorldHealthDay: How Telus and 5G Are Transforming Healthcare
April 07, 2022 04:00 - 30 minutes - 41.5 MBSamer explains how Telus has a strong focus on connecting people to drive meaningful change. With the advent of 5G, Telus have been able to connect ambulances out in the field with doctors and technicians back in the hospital, providing invaluable support in critical life-saving situations. They have also been able to provide vulnerable citizens with connected devices that allow them to stay in touch with family and friends via 5G, regardless of location and wifi connection.
Episode 66: Making Data Deliver Net Zero: Gavin Starks, Icebreaker One
March 31, 2022 04:00 - 36 minutes - 49.9 MBThis week Tom Raftery speaks with Gavin Starks, Founder and CEO of Icebreaker One. One of the most interesting companies in the Climate space Icebreaker One is working across industries and governments to create a web of open net-zero data connecting financial, engineering and environmental data to help inform net-zero decisions. We had a fascinating conversation covering how Gavin’s previous experience in has delivered cross-industry open data sharing projects previously, the challenges faci...
Episode 65: ESG in Banking: Leading the Way to a More Sustainable Future
March 24, 2022 05:00 - 30 minutes - 42.5 MBTom Raftery speaks with Elena Philipova, Director, Sustainable Finance, London Stock Exchange Group and Betty Moon, SAP Financial Services to discuss how the financial community is embracing Environment, Social and Governance measures (ESG). ESG is becoming prominent in financial services to help institutions and investors understand the impact of their investment decisions which in turn is starting to drive real change in global businesses hoping to attract investment.
Episode 64: The Great Resignation in Higher Education
March 17, 2022 05:00 - 16 minutes - 23.2 MBThis week Tom Raftery speaks with Nancy Varghese, Global Director, Higher Education at SAP about how the great resignation is affecting higher education. As essential workers, educators have been under incredible pressure during the pandemic and students have begun to question the value of higher education in light of alternative options. Nancy and Tom discuss how the sector can respond to attract, retain, and reward the essential workers in this sector and demonstrate value to students.
Episode 63: A Growth Environment: Understanding Sustainable Business
March 10, 2022 05:00 - 36 minutes - 50 MBThis week Tom Raftery speaks with Dan Wellers and Connor Gaspar from SAP Insights about the findings of their global sustainability research. They reveal that businesses are taking action, some faster than others. They found that businesses are most invested in creating new circular business models and there is one industry that stands out as a leader. Listen now!
Episode 62: International Women's Day: In Conversation with Lisa Skeete Tatum
March 03, 2022 05:00 - 22 minutes - 31 MBThis week, in celebration of International Women’s Day, Lisa Skeete Tatum, Founder and CEO of Landit, speaks with Tom Raftery about her vision for a one-size-fits-one approach to growth in the workspace. Landit supports women and diverse groups at all stages of their career with personalized pathways and coaching.
Episode 61: Professional Services – How Digitization is Changing the Industry
February 24, 2022 05:00 - 22 minutes - 30.4 MBThis week, Ross Dawson, Futurist and Matt Emmert, Solution Director, SAP talk with Tom Raftery about how the professional services industry has changed due to the changing market conditions and evolving client demands. To compete, they must focus attracting and retaining talent, and on delivering new digital XaaS delivery models, based on outcomes rather than hourly or daily rates.
Episode 61: Professional Services : How Digitization is Changing the Industry
February 24, 2022 05:00 - 22 minutes - 30.4 MBThis week, Ross Dawson, Futurist and Matt Emmert, Solution Director, SAP talk with Tom Raftery about how the professional services industry has changed due to the changing market conditions and evolving client demands. To compete, they must focus attracting and retaining talent, and on delivering new digital XaaS delivery models, based on outcomes rather than hourly or daily rates.
Episode 60: Sustainable Shipping: Humanizing the Supply Chain
February 17, 2022 05:00 - 34 minutes - 47 MBIn this fascinating podcast Stefan and Senta explain how workers are very isolated and spend months aboard ships with only a few crew members. Most of us don’t tend think about the humans involved in our global supply chains and in the choices, we make when we “consume”, but we are all connected. They go on to discuss how the shipping industry is looking at bringing in new initiatives to improve sustainability such as green shipping corridors and electric powered cargo ships.
Episode 59: Chemical Reaction: The Industry That Underpins the Supply Chain
February 10, 2022 05:00 - 24 minutes - 34.1 MBIn this week’s episode Tom meets with Natasha Oka, Bizbrain Technologies and Matt Reymann, SAP to discuss how the chemicals industry is the basis of thousands of products that we use in our daily lives. This reliance can result in severe supply shocks such as when Australia recently suffered a severe shortage of AdBlue and the recent global shortage of chlorine. They also discuss how the industry is now evolving to prevent future supply shocks.
Episode 58: Beating the Bias - The Female Experience in High Tech
February 03, 2022 05:00 - 28 minutes - 39.4 MBThis week Tom meets with Stephanie Nashawaty, Chief Customer Innovation Officer at SAP and Meaghan Riley, COO, Strategic Segments to hear how they were able to succeed as women in the tech industry. Stephanie and Meaghan share some of their experiences as they started out in tech. We hear how, in this welcome new era of diversity and inclusion, they are now passionate about giving back, supporting other women in their career development and talk to the strategies they recommend.
Episode 57: The Semiconductor Shortage – Three ways Manufacturers Can Overcome It
January 27, 2022 06:00 - 28 minutes - 39.7 MBThe global semiconductor shortage has been playing havoc with supply chains for products reliant on this technology. Jeff Howell, Global VP of SAP has published comprehensive research all about this semiconductor shortage. This week Jeff speaks with Tom Raftery to share what he uncovered in his months of research into the chip shortage, how it is affecting manufacturers and consumers, what can be done to solve it, and provides his insights into how this can be avoided in the future.
Episode 56: Esri - Digitizing the Planet to Understand Impact
January 20, 2022 05:00 - 21 minutes - 28.9 MBAs the drive for sustainability increases, global businesses are paying more attention to the impact their operations have around the globe. To make smart business decisions, they need transparency on a local level. This week, Cindy Elliott, Director Business Industry Sector & Corporate Responsibility Lead at Esri talks with Tom about how Esri is partnering with SAP to provide L+O (Location + Operations) data to help businesses understand their overall impact in each locality where they operate.
Episode 55: Is The Smart Factory Real?
January 13, 2022 05:00 - 31 minutes - 43.6 MBWith all the supply chain pressures experienced during the pandemic it’s become clear that manufacturers need to evolve how they operate, not only to manage demand but also to retain and attract workers and to reduce and report against their carbon footprint, all whilst responding to changing consumer demands. This week, Simon Culshaw, VP for Manufacturing Strategy at Atos and Mike Lackey, Global VP of Solution Management, Manufacturing, SAP talk with Tom Raftery about how manufacturers can ...
Episode 54: Sustainability : The Next Evolution of Digital Transformation
January 06, 2022 05:00 - 25 minutes - 34.9 MBSustainability has become more than just a “nice to have” – it’s become an integral part of business strategy. In this week’s episode, Sophia Mendelsohn. Chief Sustainability Officer and Head of ESG for Cognizant talks about the ways we can all take meaningful action to respond to the climate crisis – as individuals, as community members and as business leaders.
Episode 53: Rewind 2021: The Best of Industry Insights
December 23, 2021 05:00 - 30 minutes - 42.4 MBAs 2021 draws to a close, host Tom Raftery and special guest Timo Elliott revisit this season’s episodes thus far, pointing out common threads, ongoing themes, and their favorite quotes and learnings. Catch up on what you may have missed, be reminded of favorite content you may want to revisit, and get a great synopsis of how businesses across industries are responding to challenges and turning them into opportunities.
Episode 52: Xaas: What Do Manufacturers Need To Know To Succeed?
December 16, 2021 05:00 - 35 minutes - 49.2 MBAs customer demands shift, manufacturers must embrace new business models and new ways to go to market. One potential option for greater profitability is to shift from selling tangible products and instead selling outcomes as a service. David Lowson (Capgemini) and Torsten Welte (SAP) join host Tom Raftery to discuss the opportunities and challenges of this emerging trend.
Episode 51: After COP 26 – how businesses can take action
December 09, 2021 05:00 - 30 minutes - 42.5 MBMichael Groves (Founder & CEO, Topolytics) and Natasha Pergl (Global Circular Economy Lead, SAP) have just returned from the COP26 conference and share their insights with host Tom Raftery on the important role that technology companies and data scientists must play if we want to combat climate change at scale.
Episode 50: How Automation is Helping Maple Leaf Foods Save Time and Money
December 02, 2021 05:00 - 20 minutes - 28 MBTrade claims management is an essential but hugely inefficient, manual and tedious process for consumer products companies. SAP joined with customer Maple Leaf Foods to co-innovate a new cloud-based solution that uses AI and machine learning to solve this complex business challenge. Hear how Maple Leaf Foods was able to serve their customers better by speeding up claims processing and reducing cash leakage.
Episode 49: How Can The Trucking Industry Retain and Attract Drivers To Prevent Supply Shocks?
November 25, 2021 05:00 - 22 minutes - 31.4 MBThe trucking industry currently does not have enough drivers to meet the increased demand caused by an uptick of activity on the consumer side. Covid made it worse since the age of the drivers has led to huge numbers choosing retirement. Replacing these drivers is slow as driver training/schools have needed to shut down or limit enrollment. It is critically important to have good logistics and supply chain strategies, technology, and so much more. Still, the evidence is clear – without a g...
Episode 48: Retailers: Why Renting Is The New Buying
November 18, 2021 05:00 - 29 minutes - 40.1 MBConsumers want to engage with brands that are sustainable -- but there can be no sustainability without profitability. Lizee, one of the startups in the SAP.io Sustainable Futures program, enables brands to produce fewer, more durable, more sustainable goods and reach even more customers without sacrificing revenue. Tanguy Frécon, Co-Founder & Chairman at Lizee, speaks with host Tom Raftery about the real and potential benefits to retailers as they shift from a linear to circular retail economy.
Episode 47: The Future of Telecommunications - 5G
November 11, 2021 05:00 - 26 minutes - 36.2 MBIn the last decade, the data usage over mobile has increased and number of subscribers and users increased but the revenue for telecommunication companies has gone down or stayed stable. 5G will bring huge opportunity for businesses including retail, manufacturing and travel and transportation. Data speed, IOT and connectivity will allow completely new use cases that we have never seen before. Will telcos own the end-to-end services for 5G or will others continue to benefit from the network...
Episode 46: Modernizing Rail For A Digital and Sustainable Future
November 04, 2021 05:00 - 26 minutes - 36.7 MB2021 is the Year of Rail, an EU wide initiative to promote rail as "a sustainable, innovative and safe mode of transport”. Railways have an incredible opportunity to invest in passenger experience to increase the number of travelers they serve. In addition, digitalizing the existing infrastructure (utilizing asset management and digital twin) allows both cargo and passengers to be transported in a sustainable, affordable, and safe way. Alicia Gutierrez and Kevin Schock from SAP’s Travel & Tr...
Episode 45: Future of Work - The Rise of the Contingent Workforce
October 28, 2021 04:00 - 25 minutes - 34.6 MBAs businesses take steps towards recovery, and with people now preparing to return to work, they require a flexible, agile workforce to respond effectively to the volatile marketplace and to meet the rapidly shifting needs of customers. Business leaders are now focused on cloud-based digital solutions to maintain continuity and to prepare for future disruptions. Today’s discussion will explore how technology has evolved to manage this complicated area of spend management to produce efficien...
Episode 44: Streaming Services: Great CX is the Key to Customer Loyalty
October 21, 2021 04:00 - 37 minutes - 51 MBStreaming services saw rapid growth during covid – but which will customers stick around once life returns to normal? What factors will determine whether a customer stays or cancels? In Summer 2021, SAP Qualtrics conducted an online survey to approximately 1000 current streaming television customers. Richard Whittington, Global Head of Media at SAP and Erik Vogel, Global Head of High Tech & Telco at SAP Qualtrics, discuss the insights uncovered from the survey and share their perspectives o...
Episode 43: Getting Smart About Charging Electric Cars
October 14, 2021 04:00 - 29 minutes - 40.6 MBThe shift to electromobility and electric vehicles is dramatic. From design to sales and service the whole automotive industry is rapidly changing. The number of EV’s is growing exponentially year over year and with it an increased demand for charging points. Auto manufacturers and energy providers will need platform that can keep pace with the growth of EVs, balance the demand for the grid and give their customers a great charging experience.
Episode 42: The Future of Sustainable Shopping
October 07, 2021 04:00 - 28 minutes - 38.8 MBThis week, host Tom Raftery sits down with Achim Schneider, Global Head, SAP Retail Business Unit and Michael Scheibner, Head of Strategy, GK Software to find out how retailers can build back better from the pandemic and create customer loyalty through great omnichannel experience.
Episode 41: Seven Key Trends Driving the Future of the Consumer Products Industry
September 30, 2021 04:00 - 23 minutes - 32.7 MBHost Tom Raftery and Sunny Neely, SAP Global Solution Director for Consumer Products, discuss insights from a recent research study which revealed 7 key trends that are driving the Consumer Products industry today including pressure from new entrants and increasing focus on sustainability. Sunny who has worked for a number of well-known consumer products firms explains how the industry should approach this new world and build better relationships with their customers.
Episode 40: The Race to Zero: Regenerative Business Models for a Sustainable Future
September 23, 2021 04:00 - 34 minutes - 47.8 MBIn the first episode of Season 2 of the Industry Insights by SAP podcast, new host Tom Raftery, Global VP, Futurist, and Innovation Evangelist at SAP, speaks with Wesley Spindler, Sustainability Strategy Director & Global Circular Economy Lead at Accenture and Stephen Jamieson, SAP Global Head of Circular Economy Solutions about how businesses are transforming to embrace a new regenerative business model that will support sustainability targets and help save our planets precious resources.
Episode 39: SAP's Industry Cloud Special Edition - Professional Services
April 30, 2021 08:31 - 32 minutes - 29.8 MBHear about the open innovation platform for SAP, our partners, and our customers, and learn specific Professional Services solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Anthony Aughterson, Founder of Keytree and Partner at Deloitte, and Jonathan Rhodes, Global VP, Head of Professional Services Industry Business Unit at SAP.
Episode 38: SAP and Northern Trust: Assurance in the Insurance Industry
April 23, 2021 07:43 - 27 minutes - 25.1 MBJosephine Monberg interviews Toni Tomic and Christopher Dvorak about the partnership between SAP and Northern Trust in this episode of Industry Insights by SAP. Hear how the partnership creates the market leading approach in the Insurance industry with a scalable system and business-driven content and services.
Episode 37: SAP's Industry Cloud Special Edition- Utilities
April 07, 2021 07:15 - 21 minutes - 19.7 MBHear about the open innovation platform for SAP, our partners, and our customers, and learn specific Utilities solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Emil Bruusgaard, Managing Director at Thüga SmartService, and Henrik Ostermann, Co-Innovation Lead Cloud for Utilities at SAP. Listen now!
Episode 36: SAP's Industry Cloud Special Edition- Industrial Machinery and Components
March 03, 2021 07:33 - 20 minutes - 18.6 MBHear about the open innovation platform for SAP, our partners, and our customers, and learn specific Industrial Machinery and Components solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Gaurav Garg, Strategic Sales in EMEA & Member of IBM Industry Academy, and Patrick Lamm, Program Lead for SAP’s Industry Cloud in Industrial Machinery and Components.
Episode 35: SAP's Industry Cloud Special Edition- How Startups Innovate with SAP's customers
January 11, 2021 08:37 - 31 minutes - 28.7 MBJosephine Monberg interviews Tobias Buxhoidt, Founder and CEO at parcelLab and Max Kissel, Founder and CEO at Soley. Learn how startups innovate with industry cloud solutions and hear real examples of how customers can benefit from an open innovation platform on this episode of Industry Insights by SAP.
Episode 34: SAP's Industry Cloud Special Edition- Automotive
December 08, 2020 13:15 - 20 minutes - 18.7 MBHear about the open innovation platform for SAP, our partners, and our customers, and learn specific Automotive solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Jim Davis, Director of Americas Automotive Industry Business Unit at SAP, and Martin Bilderbeck, Sr. Business Development Executive of Automotive at Capgemini.
Episode 33: SAP's Industry Cloud Special Edition- Consumer Products
December 02, 2020 11:41 - 24 minutes - 22.8 MBJosephine Monberg interviews Mark Osborn, Global VP of Strategy & Operations, Consumer Products IBU at SAP and Nathan Anderson, CEO and Co-Founder of Scantrust about SAP’s Industry Cloud in the Consumer Products Industry. Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific Consumer Products solutions in this episode of Industry Insights by SAP.
Episode 32: SAP and Oxford Economics: Building Interconnected Companies in the High Tech Industry
November 17, 2020 09:48 - 23 minutes - 22 MBA report done by SAP and Oxford economics attempts to find out if an interconnected business exhibits more resiliency than other businesses. To put this report in the context of the high tech industry, Josephine Monberg interviews Patrick Maroney, High Tech Executive Industry Advisor at SAP in this episode of Industry Insights by SAP.
Episode 31: SAP's Industry Cloud Special Edition- Engineering, Construction, and Operations
November 10, 2020 16:14 - 13 minutes - 12.5 MBTo kick-off a new series focusing on SAP’s Industry Cloud, Josephine Monberg interviews Johnny Clemmons, Global Head for the Engineering, Construction, and Operations Industry at SAP and Donald Wachs, Head of Industrial Equipment and Manufacturing at BearingPoint. Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific EC&O solutions in this episode of Industry Insights by SAP.
Episode 30: SAP and Oxford Economics: Building Interconnected Companies in the Chemical Industry
November 04, 2020 07:33 - 17 minutes - 16.3 MBIn this episode of Industry Insights by SAP, host Josephine Monberg and guest Alex Pierroutsakos take a closer look at a report that was done in collaboration between SAP and Oxford economics. The report surveys about 3,000 senior business leaders and looks at how they were able to build an interconnected company and how these companies show great resiliency. View the report: https://www.sap.com/oe-chemicals