Hire and Empower with Molly McGrath artwork

Hire and Empower with Molly McGrath

256 episodes - English - Latest episode: about 19 hours ago - ★★★★★ - 8 ratings

This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing.

As some of the country’s leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.

Management Business Careers businessdevelopment empowerment employeeempowerment employeetraining firing hiring leadership legal staffing teamdevelopment
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Episodes

154: You are a Lawyer, What are you doing with your creativity spark?

May 26, 2022 12:00 - 42 minutes - 38.8 MB

Kyla Denanyoh is the Founder and host of the “You Are a Lawyer” podcast. Kyla has a passion for writing and fortune cookies, and used both of those passions to create a podcast where she talks with other lawyers about their jobs and careers. Kyla joins host Molly McGrath to talk about podcasts and how to make your personality shine through in each talk.   Takeaways:  You have to be consistent and persistent when it comes to podcasting. There is a lot of work going into making a podcast su...

153 Market to Humans Instead of Robots

May 24, 2022 12:00 - 32 minutes - 30 MB

John Hinson is the Editorial Director at Spotlight Branding. Companies spend too much of their time and resources focusing on SEO when there are better ways to build up your brand, and John is here to help with that. He joins host Molly McGrath to talk about how to level up your business through marketing and target the right audience.   Takeaways:  You don’t need to focus on search engine optimization. Spend time on your content and elevating your expertise.  Tap into your existing net...

152: Create the Longterm Employee you Want

May 17, 2022 12:00 - 44 minutes - 40.6 MB

Christian Hansen is the Founder of TheChristianHansen.com and the author of “The Influence Mindset”. He sees a unique way to get your employee to feel connected to the employer and how to get them to stay for a long period of time. Christian joins host Molly McGrath to talk about how to inspire and mentor people and your employees.   Takeaways:    A problem is not a problem until someone feels something. You need to make sure that employees feel comfortable being open and honest with you.  ...

151: Be Happy in Both Worlds: You can have a successful career and a happy family

May 10, 2022 12:00 - 45 minutes - 41.4 MB

Sarah Ruffi is the Owner at Ruffi Law Offices, S.C. She worked at a law firm where she was miserable and didn’t realize the impact it had on her family until she was given an ultimatum. Now she is happier and spending more time with her family while also balancing a successful career. Sarah joins host Molly McGrath to talk about the importance of balancing these two worlds.    Takeaways:    It’s important to make sure that you take time for your family as well as your career. You don’...

150: The Case for virtual coworking: build a connected remote culture

May 03, 2022 12:00 - 43 minutes - 39.9 MB

Alexander Embiricos is the CEO of Remotion. In this day and age, the vast majority of companies have employees that work remotely whether it is hybrid or fully remote. It can be tricky to figure out how to work alongside these employees but today’s guest aims to change that. Alexander joins host Molly McGrath to talk about how to communicate with remote workers and embrace the remote work culture.     Takeaways:    Your employees and even your contracts can do even more if you just ...

149: Nice Girls Don't Speak Up or Stand Out: How to Make Your Voice Heard, Your Point Known, and Your Presence Felt

April 26, 2022 12:00 - 42 minutes - 38.7 MB

Dr. Lois Frankel is the President of Corporate Coaching International, the author of the best-selling book “Nice Girls Don’t Speak Up or Stand Out”, among other books. She’s also an internationally-recognized expert in the field of leadership development for women. Lois sits down with host Molly McGrath to talk about ways women can communicate in the office with their boss and other co-workers..   Takeaways:    Have people tell you about their upbringing. From that you can tell someone wh...

148: 7 Steps to Master Anger and Stress!

April 20, 2022 00:00 - 1 hour - 56.1 MB

Joseph Warren provides Elite VIP Coaching for Christian Husbands at blowuprocks.com, the host of the “Broken Catholic Podcast” and the “Your First 100K Podcast”. Clearly a man of many talents! He used to work over 100 hours a week in his early 20’s, which led to great success for him. Joseph joins host Molly McGrath to talk about how to manage your anger and stress.   Takeaways:    Society teaches men to not be voneral and push all their feelings down. This can lead to explosive outcome...

147: Nervous your legal contracts don’t cover your Outsourced bases?

April 12, 2022 12:00 - 52 minutes - 47.7 MB

Paige Hulse is the Owner and Lead Attorney at Paige Hulse Law. She is passionate about trademark law and intellectual property. Paige joins host Molly McGrath to talk about how to make yourself stand out in a tough industry and make sure your reputation is in great standing.    Takeaways:    Stand out in the legal space. Find a way to make yourself different from everyone else who is working in the same field.  Know your cliente. You want to understand what makes them tick and what th...

146: A Solution to The Paralegal Associate Attorney Crisis: The Value of Legal Nurse Consultants

April 05, 2022 12:00 - 23 minutes - 21.1 MB

Pat Iyer is an author of many books, and she is also the President and Legal Nurse Consultant of the Pat Iyer Group PLLC. She used to supply attorneys with experts and legal nurse consultants in court cases. Pat joins Molly McGrath to talk about her knowledge in the area of legal nursing consulting.     Takeaways: In the 1980’s, there was a concept that physicians could talk about nursing care and then the court systems noted that those are two different professions. All records used ...

145: Let's Talk Paralegal : Inner Preparation for the Legal Industry

March 29, 2022 12:00 - 41 minutes - 37.7 MB

Eda Rosa is the Paralegal at Eda Rosa LLC. She’s also the host of the”Let’s Talk Paralegal” podcast. She sees a lot of inefficiencies in law firms and aims to fix that. Eda sits down with host Molly McGrath to talk about how she wants to change the way attorneys work with paralegals and how to make sure your employees feel respected.      Takeaways:    Attorneys in general don’t get trained on how to properly use a paralegal. That is something that should be taught more.  The lega...

144: How to Prevent Unintentional Audience Abuse: The Difference Between Presentation & Facilitation

March 22, 2022 12:00 - 34 minutes - 31.3 MB

Keith Bailey is the Founder, Facilitator and StoryConnecter at Articulated Intelligence. He has found different ways to make sure that your audience cares about what you are talking about. With the great power of public speaking comes the great responsibility of making sure your audience is invested. He sits down with host Molly McGrath to share his tips on how to keep your audience involved and vested into your speech.   Takeaways:    The audience always wants the speaker in a podcas...

143: The Paralegal Bootcamp: The Stress of How to Train…is Finally Over!

March 15, 2022 13:00 - 40 minutes - 37.1 MB

Ann Pearson is the Founder and Director of Training And Development at The Paralegal Boot Camp. She’s a rockstar Paralegal and she enjoys training incoming Paralegals and getting them ready for the real world out of law school. She sits down with host Molly McGrath to talk about how to properly train your employees.    Takeaways:    Training is supposed to be something that changes behavior and adds a new skill. It’s not something that comes from reading off of a powerpoint to someone. ...

142: The Lunch: How to Manage YOU when Stuck in Life and Work

March 08, 2022 14:00 - 37 minutes - 34.5 MB

Dan Moulder is the Project and Paralegal Manager at Butler Snow LLP. He’s also the author of “The Lunch: How to Manage You. A Leadership Book for the Rest of Us”. He knows how important it is to make sure that employees feel valued at their work. He sits down with host Molly McGrath to talk about what businesses can do to make their employees feel respected.     Takeaways:    There are always ways to improve. Take some time to write in a journal about the ways you can improve yourself eit...

Boosting your Growth - Molly McGrath - Hire And Empower With Molly McGrath Episode # 141

March 01, 2022 13:00 - 31 minutes - 29.2 MB

Molly McGrath is the Founder of Hiring and Empowering Solutions. She sits down to talk about the importance of growing your company and some of the challenges that can prevent growth, such as looking at your PNL too much. Listen as she gives out tips on how to successfully grow your business.       Takeaways:    PNL is killing your growth. People focus all their decision making by what their PNL says but that doesn’t always tell the full story The market fluctuates and that can af...

140: How to Write a Best Selling Book That Changes Lives in as Little as 3 Months!

February 21, 2022 06:00 - 36 minutes - 33.5 MB

Writing a book doesn't have to be an overwhelming process. Sara Connell, the founder of Thought Leader Academy, walks us through the process she uses to help entrepreneurs and thought leaders write their books.  A book saved Sara's life seventeen years ago. She was in an abusive job and spiraling into a health crisis when she randomly picked up the book at the airport. Her life changed because of that book, and that's when she realized that she needed to pay it forward.  Sara started dow...

139: The Successful Mind - There's Always a Way with David Neagle

February 15, 2022 06:00 - 46 minutes - 42.3 MB

It’s hard to get people to realize that the opportunity to accomplish whatever they want is all around when they aren’t trained to see it. Many of us are making decisions from a place with no way of propelling us forward to the success we want. We just don’t know it. We don’t understand what is holding us back. David Neagle is here to teach us what a successful mind focuses on and where to recognize opportunities. David is the founder of a multi-million dollar global coaching company. Hi...

138: Fix My Employees!

February 08, 2022 06:00 - 24 minutes - 22.7 MB

"How to fix my employees," or some version of that, is the number search term we came across when setting up our SEO. It's also number one when we look at our SEO analytics. However, it's not your employees that need fixing. Instead, your internal systems, or lack of systems, are often the root cause of the frustration for both employees and employers.  Many law firms are on a massive growth path right now, which leads to employees and their attorneys feeling like they are running around w...

137: The Five Marketing Strategies for 2022 and Beyond with Mark Homer

February 01, 2022 06:00 - 39 minutes - 36.3 MB

Are you missing out on new clients because you’re stuck in an old way of thinking about your marketing? Mark Homer, CEO of GNGF (Get Noticed Get Found), is here to share his top five marketing strategies for 2022 and beyond. Mark's full-service marketing agency strives to put the law firm back in law firm marketing. Mark believes that most law firm business owners are almost accidental entrepreneurs. They started their firm to practice law and then realized at some point along the way th...

136: Post-Traumatic Growth, Frustration, and Breakthroughs

January 25, 2022 06:00 - 21 minutes - 19.9 MB

Many law firms have experienced growth since the pandemic. The downside to growth is that it is often accompanied by frustration. If you’re feeling that frustration right now, you’re not alone. I often hear statements like, "Everything's falling apart. Nothing's working." This is just not true. There's probably one area that isn't working. This is typically in relationships, which can lead to emotional explosions. That's why it feels like everything is falling apart. When you're feeling ...

135: From Panic to Profit: How 6 Key Numbers Can Make a 6-Figure Difference in Your Business with Brooke Lively

January 18, 2022 06:00 - 39 minutes - 36.9 MB

How do you go from panic to profit in your business? Brooke Lively, Founder and President of Cathedral Capital, is here to share the six key numbers that can make a six-figure difference in your law firm. Brooke Lively fired her biggest client in 2015. This client was responsible for 94.3% of her business. After that, she lost money for 26 months in a row. Losing money every month led to many sleepless nights, worrying if her company would make it. Lack of information is the root of anxi...

134: A How-to Guide to Law Firm Strategic Planning Retreats

January 11, 2022 06:00 - 36 minutes - 34 MB

How do you create an effective strategic retreat for your law firm? We are diving into the step-by-step planning and process of creating and facilitating strategic retreats that will positively impact your team, your client experience, and your bottom line. We have received a tremendous number of inquiries via e-mail and our website. Many of you are asking if we have an agenda for hosting a strategic retreat. Yes, you need an agenda, but there is more to planning your retreat than just c...

133: Misconceptions about the Employee Retention Credit: The Government Program That Could Get You $26,000 Per Employee!

January 04, 2022 06:00 - 23 minutes - 22 MB

Did you know that you might be eligible for the Employee Retention Credit (ERC)? Are you missing out on money that is available to you? The Employee Retention Credit (ERC) is something that not many people have studied and understood. Unfortunately, there is a lot of misinformation and bad advice floating around. Determining if you qualify isn't typical accounting work because you're taking the tax law and analyzing that based on the facts of each client that you work with to decide whethe...

132: What It's Like to Grow Up with an Entrepreneur - An Interview with my 19 Year Old

December 28, 2021 06:00 - 39 minutes - 36.7 MB

What is it like to grow up in the home of an entrepreneur? Aidan Hall shares his first-hand experience growing up with his entrepreneurial mom Molly. Having a conversation with your kids about what it means and looks like to grow up in an entrepreneurial home is the place to start. Keep your communication lines open with your kids. Encourage them to give you feedback and check in with them consistently and often. When they are courageous enough to speak their truth or share their perspec...

131: What Getting SOX for Christmas Has to do with Your Business Results

December 21, 2021 06:00 - 15 minutes - 14.5 MB

Have you been disappointed when you've opened up a gift only to find that it was socks? They weren't even cool socks, just plain dull socks. Where are you feeling let down in your business and finding socks instead of the outcomes that you truly desired? When you're not clear on what you want and don't ask for what you truly desire, you're going to wind up with F'n socks. Then you're really going to feel sad and frustrated. You get to choose what you want, but you have to be willing to d...

130: The Misconception of Job Titles, The 4 Key Functions, and EOS Accountability Chart

December 14, 2021 06:00 - 44 minutes - 41.2 MB

It's time to start shifting your outdated way of thinking about job titles and positions and begin anchoring to key functions that will drive the growth of your law firm. Chad Sinness is a professional Entrepreneurial Operating Systems (EOS) implementor. He works with small businesses to help them achieve vision, traction, and healthy leadership skills. The goal of implementing EOS is not always about making more money. It can also be implemented to help you get clarity in your life and ...

129: The How and Why of Attorney Podcasting with Elise Buie

December 07, 2021 06:00 - 41 minutes - 38.4 MB

Why should attorneys podcast? Family law attorney and podcaster Elise Buie is talking with us about the impact that podcasting has had on her family law practice, as well as her personal development. Elise started her virtual practice so she would be able to have more work-life integration. She focused on bringing women back into the workforce who were lawyers and moms and sought better work-life integration. Elise started the Maximum Mom podcast in 2020. She serves an audience who under...

128: The Influence Mindset: The Art & Science of Getting People to Choose You with Christian Hansen

November 30, 2021 06:00 - 46 minutes - 42.3 MB

Your success is based on your ability to influence people to choose you. How do you design a brand experience that helps you stand out from your competition? Christian Hansen is here to help us capture attention, establish credibility, and cultivate influence. Your success is not determined by how smart, capable, qualified, or passionate you are about helping people. Ultimately, your success boils down to how you influence somebody to choose you over someone else. If you sound like everyon...

127: Results Driven Data Literacy with Matt Cowell

November 23, 2021 06:00 - 41 minutes - 38.4 MB

This episode is not about your CRM. It's about creating a culture of data literacy within your law firm, from the C-Suite down to the receptionist. Everyone in your organization should understand the importance of getting good data. There is a transformation happening in the corporate world. We are quickly reaching the point where data literacy and skills are no longer optional. Matt Cowell, CEO of Quanthub, shares his insight on how we can up-skill our data literacy. He also takes the ove...

126: The Person Answering Your Phones is the Make or Break of your Calendar, Conversions, & Revenue

November 16, 2021 06:00 - 16 minutes - 15.3 MB

The person answering the phone in your law firm is the make or break of your calendar, conversions, and revenue. Period. You must be intentional about managing the experience, the conversation, and the narrative when a client or potential client calls your law office. You are losing money when you’re not managing this experience. Suppose the person answering the phone doesn't go above and beyond to create a fantastic experience. In that case, your job as an attorney or paralegal is irrel...

125: Why Only Focusing on Revenue is Harming Your Law Firm Growth with Lydia Desnoyers

November 02, 2021 05:00 - 38 minutes - 35.8 MB

Revenue isn't the only number you should measure in your law firm. You think you're reaching your revenue goals until it's time to run payroll, and then you don't have enough money, or you didn't consider quarterly taxes. Now what? Our guest, Lydia Desnoyers, is a CPA and founder of DesCPA Business Advisory, LLC. She offers expertise in small business accounting, management consulting, tax, start-ups, entrepreneurship, Sarbanes-Oxley Act issues, white-collar criminal investigation, foren...

124: How to Spot Low Accountability Behavior and Plug the Leaks

October 26, 2021 06:00 - 24 minutes - 22.5 MB

A lack of accountability creates chaos and crisis, which leads to frustration, mistrust within your organization, and poor results. Learn five signs to help you identify low accountability leaks and how to plug them up in this episode. Accountability starts with culture. As a leader, it is also your job to empower your employees to hold you accountable to attend meetings and follow processes. Empower your team members with responsibility, authority, and permission to do their jobs. Accou...

123: The Tsunami of the 2021 Employee Resignation with Leslie McIntyre-Tavella of Culpeo HR

October 19, 2021 05:00 - 34 minutes - 32 MB

The is no "going back to normal." That work-life that we had before March 2020 is now in the past, and people are forever changing how we're going to work in the future. Leslie McIntyre-Tavella shares what she has learned about retaining employees and attracting new ones in her 35 years in the staffing industry. She is the Founder of Culpeo HR and has recently published Framing Success: 20 Essential Lessons for Achieving Entrepreneurial Greatness from a Self-Made Multimillionaire. In ...

121: Unresolved Chronic Stress & Unoptimized Leaders with Wylie McGraw

October 12, 2021 05:00 - 52 minutes - 48 MB

Wylie McGraw is here to teach us what unresolved chronic stress is, how it impacts our performance, and what we can do about it. Who you are and how you operate in your life directly affect those around you. When you are optimized and operating at a high level, your life is better, and so are theirs. Chronic stresses are those unresolved things that you have carried your entire life from your life experiences. They create undetectable patterns of doubt, fear, and cautiousness that impact y...

120: The Value of Difficult Conversations in the Workplace with Kelly Beattie

October 05, 2021 05:00 - 36 minutes - 33.5 MB

Are you avoiding the difficult conversations you should be having? For example, how do you have difficult conversations with friends and family in the workplace that don't turn into a blowup? Kelly Beattie, President and Lead Trainer at FirstStar Consulting Group, is here to help us get the outcomes we want from these uncomfortable conversations. What is the value of having these conversations? When you're talking about ROI in difficult conversations, the value is in efficiency. There is...

119: Five Ways to Make Business Miracles Happen

September 21, 2021 06:00 - 35 minutes - 32.7 MB

What miracle do you need to create in your business this week? The good news is that you're already making miracles. There is evidence of this everywhere in your law firm and your team. Tension, stakes, and consequences are often catalysts for miracles. If you've heard me say at once, you've heard me say it a million times, “Fear, chaos, tragedy, and a breakdown is a beautiful opportunity for action.” Failure to plan is the catalyst for crisis. So the first thing I invite you to do is ge...

118: When is the Time to be Working on Your Law Firm Exit Strategy with Tom Hannon

September 14, 2021 05:00 - 51 minutes - 47.5 MB

When should you start thinking about your law firm exit strategy? Tom Hannon, a serial entrepreneur, shares his insight and experience from selling multiple businesses. Eighty percent of businesses never sell because the entrepreneur, or the person who started the business, is not thinking about the buyer. Start thinking about selling your business when you start it. If you haven't already started thinking about your exit strategy, now is the time to start planning and preparing. The mis...

117: Employees, Stop Saying "I couldn't get to it."

September 07, 2021 05:00 - 21 minutes - 20 MB

A vicious cycle is created when you say, "I couldn't get to it." Learn how a little bit of over-communication and information can get rid of drama and completely transform your day in the office. What is really happening when you can’t get to something? How can you respond in a way that will instill faith in your ability to manage projects and priorities? It starts with information and over-communication. Lack of information and communication creates drama, trauma, angry clients, and f...

116: How to Make Informed Business Decisions

August 31, 2021 05:00 - 19 minutes - 18.3 MB

Today I'm giving you a framework to help you and your employees make informed business decisions. When you have a strategy or a plan, you feel empowered, and less freaked out about making a decision. The top business areas where we see people getting jammed up are with people, processes, production, profitability, and lastly, marketing. I'm going to help you make business decisions from a place of responding rather than reacting. We are taking the emotion out of decision-making and repla...

115: How Your CSC is Your Practice's Best Marketing Differentiator with John Strohmeyer

August 24, 2021 05:00 - 41 minutes - 38.8 MB

What kind of client experience is your front-of-house staff creating? Attorney John Strohmeyer gives us tips and strategies to create exceptional client experiences that are simple and inexpensive to implement. John Strohmeyer spent four years working for the Four Seasons Hotels and Resorts between college and law school, so he knows what it takes to create a remarkable client experience. Attorneys often forget that their client service coordinators and receptionists are an essential par...

114: Six Triggers That are Crushing Your Confidence with Michele Molitor

August 17, 2021 05:00 - 55 minutes - 51.4 MB

Why are some people confident and others aren’t? Where does confidence come from? Can you recognize these six triggers of imposter syndrome that are crushing your confidence? Michele Molitor has been a professional coach for 20 years. She shares how getting fired from a tech company in 2000 led to her career in coaching. She also tells us why Rapid Transformational Therapy was so profoundly transformational in her own experience. Michelle also helps us recognize the six triggers crus...

113: The Truth About Your Role in the Firm

August 10, 2021 05:00 - 23 minutes - 22 MB

Your role as the attorney is to model the behavior you want to see standardized throughout your entire practice. The truth about your role in the law firm is that you must be disciplined in meeting deadlines, responding to emails, and communicating with your staff. The behavior of the attorney/owner/founder sets the tone of the firm—everyone in the firm models their behavior. If you’re not keeping your word with employees, not honoring your calendar, or not responding to emails, you can’...

112: Past Performance is not an Indicator of Your Future Success with Ryan Englin

August 03, 2021 05:00 - 56 minutes - 52.2 MB

What if your emphasis was on hiring better people, the ones that will fit your culture, the ones that are going to have a sense of belonging, the ones you could engage and motivate? Ryan Englin, CEO, and founder of Core Matters, helps us focus on hiring better people faster to hire less. Ryan believes that there are two types of resumes out there. The first is written by someone who doesn't know how to write a resume because they haven't done it in years. A professional resume writer write...

111: The Meeting After the Meeting is the Real Problem

July 20, 2021 05:00 - 23 minutes - 21.2 MB

The meeting AFTER the meeting is the real problem, and you all know what I'm talking about. The meeting after the meeting is a breeding ground for drama, and you must stop it. Learn what steps to take to get you and your team productively addressing difficult conversations head-on. Team meetings get expensive, so they need to be efficient, effective, and impactful. If you’re finding yourself in these water cooler meetings after the meeting, one of the books I would highly highly recommen...

110: Smart Systematic Selling with Theophan McKenzie

June 22, 2021 05:00 - 45 minutes - 41.6 MB

"Sales" is a dirty word in the legal space, but selling is how you get clients. The good news is that selling doesn't have to feel gross. Theophan McKenzie is an executive sales coach. He uses observation, motivation, and developmental feedback as "anchor points" for a firm foundation of coaching executives, business owners, co-founders of startups, and others. He also trains sales teams on a non-traditional method that allows the salesperson to be perceived as more of a trusted adviser th...

109: How to Take Your Mind from Burdened to Brilliant with Claire E. Parsons, Esq.

June 15, 2021 05:00 - 49 minutes - 45.2 MB

It's ridiculous that we should suffer when we're doing something important for other people. However, as entrepreneurs and attorneys, we accept that overwhelm, stress, and feeling spread too thin just comes with the job. This feeling of overwhelm is not something that you should tolerate and accept. Claire E. Parsons, Esq. is sharing how to take your mind from burden to brilliance so you can better serve your clients and your community. When you're going to keep going into battle for cli...

108: 2021 Buying Behavior of Clients & Referral Sources with Josh Elledge

June 08, 2021 05:00 - 47 minutes - 43.9 MB

Josh Elledge from UpMyInfluence.com works with businesses and business professionals to help build their reputations and authority. He is sharing practices you can immediately put into place to start growing your authority and influence. Consumers have never been more sophisticated, savvy, and skeptical than they are today. Josh is giving us insight into how consumers and businesses are making their buying decisions. Learn how to start building authority and growing your influence today ...

107: Quick! I Need to be a Leader in 30 Days with Brad Dude

June 01, 2021 05:00 - 38 minutes - 35.4 MB

Is it possible to go from feeling like a babysitter to a leader in 30 days? Many lawyers and small entrepreneurs struggle with leadership. Being good at the technical aspects of their work does not guarantee they have the experience or skills to lead and develop their teams. Training and coaching are necessary to develop these skills. Brad Dude is here sharing his insight and experience from spending the past forty years in the field of international development, training, and consulting...

106: How to Let Your Client Services Coordinator Take Your Intake Initial Consult and Close Process

May 25, 2021 05:00 - 44 minutes - 40.7 MB

We are walking through the initial consult to close process with the dynamic duo of Peter Gilbert, Founding Attorney of HighPoint Law Offices, and Loren Frasco, Client Services Director. Lauren shares how she uses a 15-20 minute initial client triage call to start to develop the client relationship while getting basic information and determining if the client will be a good fit for the firm. She also uses this call to set expectations for the in-person meeting that comes next in the proces...

105: How to Leverage Your Employees to Market with Jordan Ostroff, Esq.

May 18, 2021 06:00 - 45 minutes - 41.5 MB

Jordan Ostroff is an attorney that created the marketing company he couldn’t find when he was looking for help to market his law firm. Jordan is the founder of Legalease Marketing. Now he works with attorneys across the country to create a marketing plan that makes sense to attract their ideal clients. They also build customer relationship management systems (CRMs). In this episode, Jordan teaches us how to get our law firm employees to think like marketers and create a win-win-win for t...

104: Why Employees Don't Want Your Lousy Law Firm Job

May 11, 2021 05:00 - 19 minutes - 18.2 MB

I am fully aware that today's topic will offend quite a few lawyers and law firm owners. Listen, I don't like delivering this news any more than you all like hearing it. It's just the brutal truth. We are experiencing a crazy time in legal recruiting and legal staffing right now. It's like there is an "awakening" with employees that has occurred since the pandemic. The quality of questions candidates are asking us is extraordinary. If you think you're going to have to hire at all in 2021...

Guests

Jared Correia
1 Episode
Michele Molitor
1 Episode

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