Floor Academy - Helping flooring, tile and stone contractors own an asset
476 episodes - English - Latest episode: 5 days ago - ★★★★★ - 16 ratingsFloor Academy is a podcast hosted by Kyle Hedin that provides small business information and guidance to flooring, tile and stone contractors on how to build a successful and sustainable business. The podcast aims to help contractors move from owning a job to owning an asset, by providing insights and strategies related to management, entrepreneurship, and networking.
Floor Academy covers a range of topics related to flooring, tile and stone business management, including small business advertising, paid traffic, and organic traffic. The podcast also provides information on promotional marketing, LLC setup, simple small business management, and networking strategies.
The podcast aims to help carpet, tile, stone, hardwood, floating floor, and many more types of contractors develop a deep understanding of business management, including effective networking and entrepreneurship strategies, which are crucial to achieving long-term success in the flooring industry. By discussing various topics related to small business management, such as finance, operations, marketing, sales, human resources, branding, advertising, interviewing, taxes, company structures, and more the podcast provides valuable insights to help flooring, tile and stone contractors become successful business owners by answering the question how do i market my small business.
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Episodes
Utilizing Drip Campaigns - Chris Frate - Pasquale Floors
July 10, 2024 07:00 - 1 hour - 49.1 MBSend us a Text Message. How many times do you follow up with a potential client before you move on? What kind of follow up system do you have? Does any of it involve education? Did you know that the average buying cycle for flooring is 6 to 12 months? How are you staying in front of your prospects so they will use you when they are finally ready? Chris Frate, owner of Pasquale Floors in Cleveland, OH, has grown his business to have multiple crews offering sand and finish services. Started ...
You Don’t Have To Do It All - Doug Howard - Growth Teams
July 03, 2024 07:00 - 1 hour - 50.7 MBSend us a Text Message. Struggling to manage just the field operations? What’s it like to add on the books, marketing, scheduling, deliveries, and bidding? Wearing all the hats is a difficult task that is only multiplied by the facts that we are not good at everything and we don’t enjoy everything. Did you know that you don’t have to do it all? Did you know that your struggles are not unique and many other owners are just like you? Doug Howard is President of Growth Team Strategies, a cons...
Coaching Versus Cheerleading - Justin Shaw - Driven for Growth
June 26, 2024 07:00 - 1 hour - 47.1 MBSend us a Text Message. Have you heard bad stories about useless business coaches who don’t produce results? Does the idea of hiring one just completely turn you off? I can’t blame you, not one bit. There are a lot of coaches out there but many of them are really just cheerleaders. They pump you up emotionally but don’t ever provide any tools to truly change the business. What is it that you are actually buying and what is that you are actually wanting? Does your business even need help? J...
Getting Hired by Retailers - Kevin Wielgus - Floors Come True
June 19, 2024 07:00 - 1 hour - 58.2 MBSend us a Text Message. I hear stories from retail store owners all the time on how potential subs come in and ask if they are hiring and then the follow up is how much do you pay. This is a horrible approach in my opinion as you are your own business and need to be telling them what you expect. Besides the pay portion though, what about asking what struggles they have with their current subs or what their most common callback complaints are? Can you find a unique niche to solve for the ret...
The 40 Year Startup - Paul Wilke - Masterpiece Floors
June 12, 2024 07:00 - 1 hour - 47.7 MBSend us a Text Message. Where do you even begin starting a business? Many of us just end up out on our own after we learn the skillset thinking that’s all we need. It’s not the case and business knowledge is not the first thing we often seek. This is a major problem for small business owners in general but is easily fixable. Paul Wilke, is the owner of Masterpiece Floors in Corona, CA. With years of experience under his belt as a sand and finish craftsman, as well as, being an owner/operat...
You Need to Work Within Your Business Model - Mark Bischoff - Starnet Worldwide
June 05, 2024 07:00 - 1 hour - 50.9 MBSend us a Text Message. We have all seen the jack of all trades guys, or the guy that offer carpet, hardwood, tile, sheet goods, etc. How about the guys and gals that are doing residential one week and commercial the next. Sure it can all be done but each thing is technically a different model and they all require knowing the ins and outs of each so that you can properly run your business as efficiently as possible. If they are being run as one in the same, it can lead to cash flow problems...
Can Your Installers Do Sales As Well? - Jerry Levinson - Profit Now for Flooring Dealers
May 29, 2024 07:00 - 1 hour - 45.2 MBSend us a Text Message. In most cases the sales persons handles the sales of a project. What happens if the installer can upsell a design floor while working on the project? What about the occasional neighbor asking for a bid? Can the installer cash in and get a small commission for their efforts on top of their labor pay? I say yes, and think we need to look at how manage our businesses differently. Jerry Levinson, former owner of Carpets of Arizona and now business coach, disagrees with ...
Anyone Got Some Work? - Ken Ballin - Skyro Floors
May 22, 2024 07:00 - 1 hour - 52.1 MBSend us a Text Message. The economy ebbs and flows which means our businesses do as well. Some are better at planning ahead than others. For those that may be struggling to find work right now with an economy with rampant inflation and the lower income levels and middle class starting to feel the squeeze, we need to get creative to find clients. It’s not the same as it was just 3 years ago where as long as you had a phone number and a pulse you could land a project. How do you find a way to...
You Make More Behind the Desk - Weston Zimmerman - Synked Up
May 15, 2024 07:00 - 1 hour - 50.8 MBSend us a Text Message. Where do you actually make money? I used to think it was in the field. That was where I did the work that produced the revenue for the company. Therefore you make your money in the field. I learned that was a lie. Revenue is produced in the field but made behind the desk. When you truly know your numbers and study your business to know your costs, then you can create efficiencies to earn more and keep more. Weston Zimmerman, a former landscaper/hardscaper and now C...
Meeting Them Where They Are At - Jim Tsigos - Tsigos Construction
May 08, 2024 07:00 - 1 hour - 46.6 MBSend us a Text Message. Where do you find employees? How do you recruit? How do you retain them? All great questions that are consistently asked. Most of the time we are finding guys and gals from current employees, online posts, or the fact that the neighbor kid needs some work. This works to a point but it doesn’t help us grow a mainstream presence or grow a larger reach for our industry. Jim Tsigos of Tsigos Construction in Delran, NJ has been in construction for 24 years. No stranger t...
The Freedom of Choice - Jackson and Chesney DiCarlo - Kronus Software
May 01, 2024 07:00 - 1 hour - 43.4 MBSend us a Text Message. Traditionally in the trades, boys will follow in their father’s footsteps and pick up the family business. This is a timeless tale. Only in modern society has it begun to change where kids run off with their own ideas of what they want to become and accomplish. It’s not so bad overall, but how can we create the next generation of flooring professionals while still giving freedom of choice? Dennis DiCarlo has built up a strong retail business and is now looking to ex...
I am on an Emotional Rollercoaster - Natalie Hall - Artistry in Tile
April 24, 2024 07:00 - 1 hour - 60.2 MBSend us a Text Message. Starting a business is rough. Just because you know how to do something does not mean you know how to sell it. From there is only gets more complicated as you have to learn how to market yourself, what to charge, how to manage a schedule, and so much more. Everyone is told there is no money in construction unless you go out on your own and yet no one is telling you how to do it. Natalie Hall, owns and operates Artistry in Tile in Hudson, WI. From the age of 12 she ...
We’re Not So Different - Tom Cockerill - Cockerill & Co.
April 17, 2024 07:00 - 1 hour - 62.2 MBSend us a Text Message. What’s the difference between being a painter, welder, plumber, framer, flooring installer, tile setter, or stone mason? What’s the difference between the country you live in compared to others around the world? Do you really think that your individual location, clientele opportunities, education opportunities and other conditions have that big of an effect on what you can accomplish? Tom Cockerill is the co-owner of Cockerill & Co with his wife Sarah. They own and...
Ken Ballin's $2500 Backsplash - Ken Ballin - Skyro Floors
April 15, 2024 07:00 - 1 hour - 48 MBSend us a Text Message. How much is too much? The pricing debate is proposed again. What should you be charging to complete your projects? Ken Ballin made a post about a bid for a $2500 backsplash and part of Facebook lost their minds. Listen in as we discuss why it is priced the way it is and how you need to price your work. Support the Show.
Firing Clients - Sarah Thelen - S. Thelen Construction
April 10, 2024 07:00 - 1 hour - 48.6 MBSend us a Text Message. How do you deal with pushy clients? How do you handle them controlling the project, materials, schedule, etc? Are you not the professional? What happens when trust is lost or not established? Sometimes you just have to fire your client and there is nothing wrong with that. Contracts have natural breaking points in them for a reason and it is ok to use them. Sarah Thelen came up as a finish carpenter before moving into doing remodels under her company S. Thelen Const...
Exiting the Field - Matt Garcia - Craftsman Hardwood Flooring
April 03, 2024 07:00 - 1 hour - 49.2 MBSend us a Text Message. I can’t trust anyone to do it as well as me. No one does it how I train them to do it. If I’m not there, they take shortcuts. No one will ever take as much pride in the company as I do. These are all complaints I see consistently from contractors who are struggling to grow their business and find a way to not only add additional crews but not be stuck in the field consistently. Matt Garcia is the owner of Craftsman Hardwood Flooring in San Angelo, TX. Over the last ...
Limbic Resonance - Alison Mullins - Rep Methods
March 27, 2024 07:00 - 1 hour - 44.4 MBSend us a Text Message. As a leader it can be hard to relate to your team at times. Whether it be because of interests, age gaps, maturity levels, or personality, it is something we need to learn to overcome. A team is only as good as their leader and if the leader is unable to find a way to connect, motivate, encourage, and build up their team, there isn’t going to much of a team for very long. Alison Mullins is the author of “The Art of Selling: We Make Order Makers, Not Order Takers” & ...
The Importance of Networking - Daniel and Jose Gonzalez and Paul Stuart - The Huddle Podcast
March 20, 2024 07:00 - 1 hour - 54.8 MBSend us a Text Message. Do you have competition locally or do you have trusted partners? What about nationally? Internationally? Are you utilizing your relationship building skills to get to know your product reps? Distributor employees? How are you growing your network to better empower your business? Join Daniel and Jose Gonzalez of Preferred Flooring and Paul Stuart of Go Careera and myself as The Huddle and Floor Academy collide in this team up episode. We discuss the power of networki...
Raising the Bar - Paul Stuart - Go Carrera/Stuart and Associates
March 13, 2024 07:00 - 1 hour - 50.2 MBSend us a Text Message. With over 3 billion dollars of failures annually in the flooring industry alone, the flooring tile and stone industry could stand a face lift. From the image of contractors and the level of respect they get, to the technical skills they display, and how their companies are run. The bar is easily stepped over these days by just showing up on time and doing what you say you will do, when you say you will do it. This doesn’t even yet include doing it right, sadly. Not a...
Engagement Pods - Shawna Bouchard - Johns Manville
March 06, 2024 07:00 - 1 hour - 52.1 MBSend us a Text Message. Taking yourself to the next level on social media is no easy task. There are any number of ways to grow your audience from paying for followers to interacting with those around you, or even just putting your posts up and letting it grow organically. The views really come when people that want to see your content interact with it more often. Shawna Bouchard is a Sr. Marketing Specialist for GoBoard at JohnsManville, we will be discussing the challenge growing your au...
Building An Apprentice Program - Sam Bruce - Visalia Ceramic Tile
February 28, 2024 07:00 - 1 hour - 45.1 MBSend us a Text Message. I can’t find reliable help. How do I write a job description to attract people? How are you all finding employees? Everyone keeps quitting on me. What kind of SOPs do you all have in place? These questions and statements are some that I consistently see week after week in online flooring groups. One of the biggest issues small companies face are exactly these. Attracting and retaining good team members is a constant struggle even for the largest businesses, but there...
Adding Another Crew - Kara Allen - Spiegel’s Flooring
February 21, 2024 07:00 - 55 minutes - 38.3 MBSend us a Text Message. It's one of the largest hurdles in small business. How do you build past yourself? How do you get that second crew up and running and trust them when you can't be there? Where do you find them? What needs to be in place to hold them accountable? Kara Allen is part owner of Spiegel's Flooring in Sandy Lake, PA since 2020, alongside her husband, Jason, who is the lead installer. While Kara runs the showroom, is the designer and project manager, Jason is out doing the...
I Won't Out Work You, I'll Out Delegate You - Cody Cox - Cox Tile
February 14, 2024 07:00 - 1 hour - 42.2 MBSend us a Text Message. The internet will have you believe that if you hustle hard enough that you can accomplish anything. You can build a great business, you can have multiple successful side hustles, and plenty of time for your family as well. This attitude is super toxic and leads to a mindset that stops you from actually growing. If you work 16 hours a day or even 20 hours a day, then you can get 80 to 100 hours in a five day week. I'll even give you 7 days because you are a hustler, s...
Effective Leadership - Dennis DiCarlo - Kronus Software and Carpet to Go Flooring
February 07, 2024 07:00 - 1 hour - 58.6 MBSend us a Text Message. Going from owner operator to employer is a tough transition. It’s not easy to learn how to lead a team or to be able to communicate well with them. Most of us came from a system where we were not trained very well by our “leaders” and thus did not get the experience to manage a team properly. This leads to micromanagement and trust issues when you delegate out tasks. Even worse it leads us to believe that it’s not worth it to hire anyone and that we are better off ju...
Over 100k Embezzled: Lessons Learned - Erin Albrecht - J&R Tile
January 31, 2024 07:00 - 1 hour - 46.4 MBSend us a Text Message. A common excuse to not having a bookkeeper for a business is that there is worry about their access to your accounts. There is for sure a legitimate concern here but they can be mitigated by how you set the employee or outside contractor up. What are the ways you can control access? How do you need to monitor what they are doing? What do you need to understand about bookkeeping to hold them accountable? Erin Albrecht of J&R Tile returns to the show to discuss how s...
Investments, Retirement, and Generational Wealth - Anthony Oliver - Oliver’s Tile
January 24, 2024 07:00 - 1 hour - 43.4 MBSend us a Text Message. 401K’s. Medical benefits. Paid time off. Sometimes the corporate world seems better than this self employed life. All of these things are accessible as small business owners though. You can do an IRA, get benefits and build in paid time off to your rates. There are other things we can do as well to build generational wealth and set ourselves for retirement. Whether it be growing our business to have systems to run without us, investing in properties, or fining other ...
Consultations: Follow Up Questions - Mark Evans - SalesKit
January 17, 2024 07:00 - 58 minutes - 40.4 MBSend us a Text Message. You’re probably like me and got fed up with working for someone else and decided to take your skillset and start selling your own projects. It’s a whole new ball game compared to just doing the work and one that takes a lot of effort to figure out successfully. From what to charge, how to negotiate, what to look for in clients, and more, learning sales is a completely different animal from the technical side of installation. Many of us never receive formal training o...
Defining Your Personal Identity - Ron Nash - Laticrete
January 10, 2024 07:00 - 1 hour - 54.2 MBSend us a Text Message. I heard a curious thing. Apparently is is a western civilization thing answer the question of "who are you" by listing out your job or something else that you do. Much of the world would start that off by saying I am the son or daughter of so and so. This led me to think about personal identity and especially as a business owner how it can affect us. From wanting to control everything, to advertising everywhere you go, and a company that always needs something, it's ...
You Need An F U Bank Account - Shane Hubenig - Hubenig Holdings
January 03, 2024 07:00 - 1 hour - 54.4 MBSend us a Text Message. It’s very often that trades people live paycheck to paycheck or believe they have more money than they do and make purchases they really shouldn’t. Those boats, big trucks, and other toys always look so tempting and receiving that deposit check sure can bolster your bank account. That’s not where you should be making decisions from though. Actually knowing your expenses, how much money you really have in an account and holding back some retained earnings can change y...
Leveraging Your Brand - Jennifer Farrell and Michelle Swayze - Jennifer Farrell Designs and The International Surfaces Event
December 27, 2023 07:00 - 1 hour - 51.1 MBSend us a Text Message. Many of us work for years to build amazing brand recognition in our market. It goes a long way in getting referrals and keeping that word of mouth of marketing a big component of lead generation. What happens when you look to start leveraging your brand though? How can you use your brand to strike up deals with brands from your industry? How can you use your audience to bring attention to other people’s brands while having the other company bring awareness to your br...
Holding Your Marketing Agency Accountable - Brittany Murphy - One Thing Marketing
December 20, 2023 07:00 - 1 hour - 52.6 MBSend us a Text Message. How do you even know if your marketing company is taking care of you properly? What questions should you be asking them? What data are they showing you that means absolutely nothing? How can you know that your dollars spent are getting you a return? Brittany Murphy is the marketing director at One Thing Marketing. They believe in transparency, education, and honesty, which is something not all companies hold as values. With her experience working with contractors f...
Build Back Better - Chuck Meyers - Meyers Flooring
December 13, 2023 07:00 - 1 hour - 53.6 MBSend us a Text Message. It has been two years since we heard from Chuck Meyers in the metro Detroit, Michigan area. The first time he joined us, he didn't know he was going broke working for the retailers at the rates he was. He used Floor Academy's Business Budgeting calculator spreadsheet, got to know his actual numbers and present the store he subbed through some real data. They raised the rates for not only him but all of the guys across the board. Now two years later, we check in on C...
Health and Wealth Investments - Andrew Lewis - 2 Ezy Tiling
December 06, 2023 07:00 - 1 hour - 48.5 MBSend us a Text Message. It's easy to get caught up in doing a project and to forget about protecting yourself. Whether that means putting on a mask to reduce dust intake, wearing your knee pads all the time, or even getting the proper tool for the job when another "will do", we only get one body and need to make it count. Andrew Lewis of 2 Ezy Tiling in Victoria, Australia has been in the tile industry for nearly 20 years. Starting an apprenticeship after grade 12 and 4 years later he was...
Midlife Crisis or Sabbatical? - Kevin Vogel - Reach Social
November 29, 2023 07:00 - 1 hour - 49.9 MBSend us a Text Message. The American dream is to make a name for yourself and to be able to take care of yourself and your family above a reasonable means. We have celebrities from all walks of life that we put in a limelight because they are making that dream happen. The advent of social media and short form media has brought on an entirely new segment of these celebrities that come and go as quickly as you can watch their videos. So...what is it that we really want? What is actually impor...
Scheduling Issues - Dirk Sullivan - Hawthorne Tile
November 22, 2023 07:00 - 1 hour - 62.2 MBSend us a Text Message. A large issue many contractors have is scheduling. That task does not get any easier the more you grow. In fact, it generally becomes more complicated and troublesome. There are ways to manage it though, and to make the bumps in the road become less of a hurdle and more along the lines of speed bump. Dirk Sullivan, is the owner of Hawthorne Tile in Portland, OR. No stranger to our industry or how it is run, he has been leading his company for over 20 years. Having ...
Establishing My Business After a Move - Kyle Hobby - Southern Hobby’s
November 15, 2023 07:00 - 1 hour - 52.8 MBSend us a Text Message. When I first started Illustrious Hardwoods I made a guess to myself that it would take me 3 to 5 years to be able to develop a good work of mouth referral system for my business. I knew that I wasn’t going to blow up and be the most popular option in the community overnight. I also knew I was not going to reach that many people at first. If I averaged one project a week, that would only be 150 people in 3 years. If each of those people have a 10 person reach, then th...
Taking the Industry for Granted - Robert Baier - Baier's Floor Covering And Inspections
November 08, 2023 07:00 - 1 hour - 70.8 MBSend us a Text Message. There is plenty in the flooring industry to take for granted. It is fairly recession proof, has a low barrier to entry, it is easy to control risk, and is generally very profitable. I don't think everyone feels that way though, nor would they want you to know these things. Whether it is manufacturers, suppliers, retailers or other installers, it seems many people want to keep their cards close to their vest. Robert Baier is owner at Baier's Floorcovering and inspect...
Loving What I Do - Matt Wentland - Johns Manville
November 01, 2023 07:00 - 1 hour - 51 MBSend us a Text Message. I’ve seen a lot of posts online where tradespeople actively discourage youth from getting in to the trades. They are hard, they will ruin you, there’s no money in them, etc. Why anyone would do something they hate so much is beyond me. I believe we all have a choice and can find things we love to do and enjoy them greatly. In fact, I’ve reinvented myself a few times. From film major and reality show camera operator, to flooring installer and boutique showroom owner, ...
The Hybrid and Advanced Systems Installation Event - Brandt Garrison - Garrison Tile and Renovation
October 25, 2023 07:00 - 53 minutes - 37.1 MBSend us a Text Message. Technical knowledge in the tile and flooring industry is a dime a dozen. Call any manufacturer and you will find training easily accessible. There are many 3rd party certifications as well. All of this is great for the industry as there is no excuse to do poor work. The technical side is covered very well. What is lacking with the technical side is the ability to sell it. Introducing The Hybrid and Advanced Systems Installation Event (THASIE) coming March 2024 in Fre...
How Do I Increase My Showroom Traffic? - Jim Meng & David Webb - Mississippi Pro Design
October 18, 2023 07:00 - 1 hour - 48.3 MBSend us a Text Message. Reaching your target demographic isn’t always as easy as it seems. Just because you build it, does not mean he will come. You need to target your audience where they are at and offer to solve their problem for them. They may not even know they have the problem until you can tell them a story about someone else you helped serve and then they realize they are the exact same. Jim Meng is no stranger to business having built a Plumbing and AC business over 20 years to ...
I've Been Making Money By Accident - Trask Bergerson - Bergerson Tile and Stone
October 11, 2023 07:00 - 1 hour - 63.6 MBSend us a Text Message. Many of us run what we would call successful companies. Some of us truly only own jobs that we make a good living from and others may have employees and delegate a bunch of tasks. No matter where you are at in the spectrum though, how many of us can truly step away from the company and it keeps going without you and sometimes, if not always, better than when you have your hands on the wheel? Trask Bergerson is a partner in Bergerson Tile and Stone in Astoria, OR. Wi...
Employees and Training Programs > Subcontractors - Matt Plaskoff - One Week Bath
October 04, 2023 07:00 - 1 hour - 55.1 MBSend us a Text Message. In my opinion the flooring and tile industry has one huge problem in it. The subcontracting model. You have a bunch of guys and gals that don't realize they are running a business, owning jobs and struggling to make it. Yes, there are success stories and you may be one of them, but paying a fair wage to employees and giving them opportunities to grow into new roles would do a lot more for the industry moving forward than the current system of everyone trying to fend ...
Mindset Coaching and Conferences - Kathy Case - Quantify North America
September 27, 2023 07:00 - 1 hour - 49.7 MBSend us a Text Message. We all know that when we look in the mirror, we need to admit we are our biggest problem. Most of us won't do it and place blame on outside circumstances instead of owning what is right in front of us. We may even read a book on mindset or go to a weekend conference and be fired up after completing the course. However, most of us never continue to do the work, and the real change only happens when you are consistent and experience hard times. How do you get to a plac...
Dealing With Distributors - Erin Albrecht - J&R TIle
September 20, 2023 07:00 - 1 hour - 51.5 MBSend us a Text Message. As the owner of J&R Tile in San Antonio, Texas, Erin Albrecht, is responsible for making sure the company is successful. Part of that success comes from your partnerships with your suppliers. Not all distribution houses are created equally as we will find out as we hear her story about a project turned sideways because of the contact at a distributor. Find out what kind of things we need to look for in a partnership, why a supplier may not be your best fit, and what ...
Unique Marketing Opportunities - Duane Paradis - JohnsManville
September 13, 2023 07:00 - 1 hour - 50.8 MBSend us a Text Message. How are you making sure you company stands out? We all try to offer services but how can you make a shower or a floor stand out from the rest? What is different about your work from others? Sometimes there is nothing different. The differences come from the information presented. Do you offer dustless services? Are you actually promoting them? What about the materials you use? What makes those unique and different from others on the market? How can you find ordinar...
Lead Management and Rehash - JR Pentolino - Design Windows and Doors
September 06, 2023 07:00 - 1 hour - 54.8 MBSend us a Text Message. I called back my client twice and texted them but they didn't respond. I think I am going to move on. This is what I do and it's a horrible way to run your small business. I know this is what a lot of you do. How many leads were not ready to close yet, how many leads needed a little more info they never got, how many leads can't find your info 12 months later when they are ready. Not everyone wants to buy right NOW! JR Pentolino owns and operates Design Windows and ...
Making Flooring Sexy - National Installer of the Year Competition - Paul Treanor and Beth Miller - TISE and Floor Covering Installer Magazine
August 30, 2023 07:00 - 1 hour - 47.2 MBSend us a Text Message. Tradespeople in general are a proud bunch. How could you not be when you spend time building things that make the world go 'round. Your communities just would not function without you. What better way to let that pride show through than putting egos up against each other to see who will be the best install in the country? The National Installer of the Year Competition was revived in 2019 at the annual International Surfaces Event in Las Vegas, Nevada. It has spent t...
Building A Training Program - Mark Herakovic and Gavin Swanson - MDG Flooring
August 23, 2023 07:00 - 1 hour - 57.2 MBSend us a Text Message. How do you go about training a new hire? If it is anything like the experience I got, it was discombobulated, unorganized and just tasks assigned as they came up. If there wasn't something for me to do, then I was told to watch. This experience is probably pretty similar to a lot of you. This however, is no way to train someone. Mark Herakovic is the Installation Training Manager at MDG Flooring and has designed an actual program to bring up apprentices in a short a...
You're Hiring The Wrong Players - Randy Stanbury - 4 Level Coach
August 16, 2023 07:00 - 42 minutes - 29 MBSend us a Text Message. I can't find good help. No one wants to work. Everyone I hire does subpar work compared to me. These are all complaints I see from contractors looking to hire employees. They are valid complaints but no one is changing their hiring process. All of us keep going back to the same well and expecting a different result. Does that really make sense? What if there was a better way to attract, retain, and educate talent? Randy Stanbury built Service Freight Systems from th...
An Attitude Of Gratitude - Jeremy Barker - Bathmatic
August 09, 2023 07:00 - 1 hour - 53.2 MBSend us a Text Message. Life is a fickle mistress, you never know what it is going to throw at you. The decisions you make today, effect who you become tomorrow. Nobody likes cranky old people but they didn't turn 75 and instantly become cranky. It was a lifetime of decisions that got them to that point. Who you want to be in the future starts today! Jeremy Barker is a co-owner of Bathmatic in Ballantyne Country Club, NC. His life was seemingly normal until one day he became the one hand c...