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In most cases the sales persons handles the sales of a project. What happens if the installer can upsell a design floor while working on the project? What about the occasional neighbor asking for a bid? Can the installer cash in and get a small commission for their efforts on top of their labor pay? I say yes, and think we need to look at how manage our businesses differently.

Jerry Levinson, former owner of Carpets of Arizona and now business coach, disagrees with my above sentiment. Listen in to this week’s episode of the Floor Academy Podcast as we work through why having non sales people do sales is a good or bad thing and does it depend on your business model.

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