DEO's Growth Secrets Podcast for Dental Organizations
201 episodes - English - Latest episode: 12 days ago - ★★★★★ - 33 ratingsDEO’S Growth Secrets Podcast for Dental Organizations is for dental leaders who are seeking to build thriving dental organizations and have more profit, time, and impact. DEO Partner Emmet Scott hosts successful dental entrepreneurs, DSO leaders, and subject matter experts, from across the dental industry. Though the industry has more opportunities than ever, organizations and leaders have more questions than ever. DEO’S Growth Secrets Podcast is a space where dental industry leaders discuss tough problems and share solutions for how to make a positive impact and achieve success.
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Episodes
EP 195: Direct Mail & Digital Marketing Synergies To Increase Patient Flow & Practice Revenue
May 09, 2024 23:13 - 36 minutes - 27.5 MBIn this episode, Emmet hosts Jessie Stamp, Marketing Consultant, and Judy Webster, VP Sales & Service, both of PatientNEWS. They take a deep dive into modern dental marketing, both traditional methods like direct mail and digital strategies, covering how strategically planning your marketing efforts can help mitigate the impact of rising inflation and increase revenue. Emmet, Jessie, and Judy explore how direct mail maintains a tangible presence in a digital age, fostering brand awareness an...
194: Learn, Earn, So You Can Return; Copy Genius; and Other Advice with Dr. Bill Dorfman
May 03, 2024 12:00 - 35 minutes - 24.9 MBIn this episode, Emmett hosts the world’s most famous cosmetic dentist and New York Times Bestselling Author, Dr. Bill Dorfman. He shares his incredible career story and entrepreneurship journey offering advice for new and experienced dental entrepreneurs alike. Emmet and Dr. Dorfman discuss mindsets and frameworks for success including: making your opportunities; when you get a great opportunity don’t just take it, master it; learn, earn, so you can return; copy genius; the 10 culture; and ...
193: Why You Need Financial Clarity To Grow Your Practice & How To Get It
April 25, 2024 23:11 - 39 minutes - 30.6 MBIn this episode, Emmet hosts JW Oliver, Managing Partner, SupportDDS and Tanner Applegate, Founder, Unify, taking a deep dive into a universal dental entrepreneur struggle: financial clarity and why grasping your business's financial health is crucial to reaching your growth goals. They cover the importance of leveling up your financial acumen from understanding profit and loss, EBITDA, forecasting, ensuring your metrics and reports are timely and accurate, and much more. Emmet, JW, and Tann...
192: Navigating Growth Challenges: A Conversation with Verne Harnish, Bestselling Author of “Scaling Up”
April 15, 2024 21:15 - 17 minutes - 12.3 MBJake Puhl, CEO of the Dentist Entrepreneur Organization, guest hosts this episode, a discussion with Verne Harnish, Founder of Entrepreneurs’ Organization/Founder & CEO of Scaling Up, who is a keynote speaker at DEO Summit 2024, June 13th-15th in Orlando. Verne and Jake explore how to scale a successful business amidst economic uncertainties, focusing on pricing, compensation, and gamification strategies. Through insights from Verne with references to his best-selling books “Scaling Up” and ...
191: Exploring Dental Market Shifts & Maximizing Practice Value
April 11, 2024 22:42 - 41 minutes - 31.7 MBIn this episode, Emmet hosts Brannon Moncrief, CEO & Principal of McLerran & Associates to discuss shifts in the dental industry market, particularly in light of recent macroeconomic changes like inflation and interest rate increases. They take a deep dive into the intricacies of building and sustaining successful dental organizations, in particular focusing on strategies for eventual sale or long-term ownership; aligning organizational goals with market demands; navigating practice sales, ...
190: Navigating The Changing Insurance Reimbursement Landscape
April 04, 2024 19:50 - 38 minutes - 28.9 MBIn this episode, Emmet hosts Nick Noda, Group Account Executive at Kleer, to discuss the changing insurance reimbursement landscape. Emmet and Nick overview and diagnose why insurance reimbursements are not keeping up with the increasing expenses of running a practice, whether it is a crisis, and how/whether dental owners and entrepreneurs can operate more efficiently/employ other strategies to mitigate this challenge. Related topics discussed include consumer behavior, patient demands, soft...
189: Women Leaders in Group Dentistry
March 28, 2024 23:27 - 46 minutes - 33.3 MBIn this episode DEO Coach Amber Nish hosts Dr. Lori Noga, founder and CEO of Tranquility Dental Wellness Center with 4 locations in Washington state; Dr. Maja Martin, co-owner and chief dental officer of Village Dental with 4 locations in North Carolina; and Camie Worley, DEO Operations Coach. They each share their career journeys highlighting their successes and lessons learned. Dr. Noga, Dr. Martin, Camie, and Amber also discuss a multitude of topics on women's leadership in group dentistr...
188: Decoding Accounting & Financials for Scaling Success
February 08, 2024 23:51 - 39 minutes - 29.8 MBIn this episode, Emmet hosts Patrick Arnold, Manager, and Mark Rudolph, Shareholder, both from Elliot Davis, discussing accounting and finance for dental entrepreneurs on everything from benchmarking, partnerships, associate equity, compensation, margins, financial acumen, and more. They cover the accounting specialties of tax accounting, tax strategy, and managerial accounting, emphasizing the need for tailored accounting services. Mark and Patrick advise on essential capabilities for denta...
187: Large Practice Sales and Partnerships
January 25, 2024 23:32 - 43 minutes - 31 MBIn this episode, Emmet hosts Chip Fichtner, Co-founder and Principal, Large Practice Sales. They discuss what's happening in the marketplace right now; partnerships; if you're thinking about a transaction; what constitutes a “large practice sale”; ways deals are being structured currently, the difference between a DSO and an “IDSO”; and much more. Chip shares what numbers to look out for and any potential red flags when considering a transaction. They dive deep into specific financial indic...
186: Revolutionizing Dentistry: Maximizing Profitability with Rectangle Health's Tech Solutions
December 15, 2023 23:20 - 32 minutes - 45 MBIn this episode, Emmet Scott sits down with Brian Doyle from Rectangle Health to explore the crucial topic of profitability in dental practices. Together, they navigate the landscape of Rectangle Health's innovative solutions, including post-adjudication balance collection, virtual insurance card processing, and waitlist management with patient self-scheduling. Discover how these tools simplify payment processes, automate insurance tasks, and optimize scheduling, ultimately boosting revenue ...
185: The Secret to Scaling: The Power of Organizing Your Ideas
November 10, 2023 02:18 - 17 minutes - 24.1 MBIn this episode of "DEO Growth Secrets," Emmett unravels the key to scaling your dental group business. Instead of traditional growth strategies like capital or team expansion, he unveils the often overlooked secret: the power of organizing and prioritizing your ideas. Emmett introduces the IDOPE process (all ideas documented, organized, prioritized, then executed), a simple yet highly effective method to supercharge business growth. With the IDOPE process, you can create clarity and focus, ...
184: Student Loan Repayments: What it Means for You as a Dental Leader
November 03, 2023 23:17 - 41 minutes - 57.5 MBIn this special episode of DEO Growth Secrets Podcast, host Emmet Scott and CEO of the DEO Jake Puhl dive into student loan repayments and its potential impact on the dental industry and answer questions from DEO members in real time. Join us for essential insights into navigating the evolving dental landscape.
183: Department Growth: The First Right Question
October 23, 2023 19:23 - 13 minutes - 19.2 MBIn this episode, Emmet discusses the first right question you need to be asking when you're looking at department issues and department growth: recommending to start by defining what that department is. He overviews why you can’t make appropriate hiring decisions for a department or solve related challenges if you have not first defined its purpose including roles and responsibilities. He gives some tactical examples and shows how to expand this principle into other areas you are leading an...
183: Cracking the Growth Code: Defining Your Departments
October 23, 2023 19:23 - 13 minutes - 19.2 MBHave you ever wondered about the right staffing and costs for essential departments like RCM, HR, marketing, and finance? It's a common concern, but the first right question, "How are you defining your department?" often remains unasked. In today's episode, Emmet unravels the significance of clear definitions in leadership, paving the way for success. Step into the world of dental practice growth with your host, Emmet Scott, on another engaging episode of DEO Growth Secrets Podcast. Today...
182: Commercial Real Estate Ownership for Dental Practice Owners
October 06, 2023 17:34 - 27 minutes - 38.4 MBIn this episode, Emmet speaks with Kyle Henderson, Head of Acquisitions, Withco about “all things” real estate investment. In particular, Kyle discusses a real estate investment strategy that emphasizes properties crucial for a business's income generation, often referred to as "mission critical locations." He explains why dental facilities are a prime example of such essential locations. Kyle shares the key benefits of commercial real estate ownership for dental practice owners. Emmet and K...
181: Navigating Inflation in Dental: Unique Solutions To Save on Labor & Billing Costs
September 28, 2023 22:26 - 32 minutes - 45.2 MBIn this episode, Emmet hosts J.W. Oliver Jr., Managing Partner; Brenda McNulty, Dental Group Director; and Victoria Johnson, Chief Growth Officer of RCM Solutions; all of SupportDDS to discuss and explore how inflation is affecting the dental industry, forcing dental entrepreneurs to rethink their strategies, especially with growing labor and patient acquisition costs. They cover unique solutions that technology offers to help mitigate the effects of an inflationary rollercoaster economy,...
180: Fueling DSO Growth with AI: Strategies for Scalability and Success
September 22, 2023 18:00 - 52 minutes - 72.6 MBIn this episode, Emmet hosts Adam McDaniel, Segment Manager, Henry Schein One, and Florian Hillen, Founder & CEO, VideaHealth, to discuss AI and how it can boost dental company growth. They discuss AI’s capabilities, the opportunities it offers, and contingencies to be aware of. Emmet, Adam, and Florian break down whether AI can really leverage value between the team and the patient and likewise for associates and standard of care. They cover many other tech/AI topics such as integrating sof...
179: 3 Things You Need to Scale Your Dental Organization
September 11, 2023 19:55 - 11 minutes - 15.6 MBIn this episode, Emmet reflects on what successful dental organizations have in common. He discusses the DEO Growth 30 (the 30 foundational things that you need in order to grow a thriving dental group) and highlights 3 of them. 1: Prioritization is key to moving from entrepreneur to executive. 2. Having a well-defined org chart is key for a cohesive team, healthy culture, defining responsibilities, etc. 3. Timely and accurate P&L statements are a must-have reference for making the right dec...
178: 4 Stages of High Achieving Leaders
September 05, 2023 21:15 - 13 minutes - 18.7 MBIn this episode, Emmet breaks down the 4 stages of high-achieving leaders. He gives this framework so you can benchmark yourself or a team member and forge a path to get to the next level. He explains the qualities and work approach for each level: 1. reactive stars, 2. superstars, 3. universe (or galaxy), and 4. creator. Emmet offers insight into how entrepreneurs can use this framework to level up their leadership development of themselves and their team to successfully grow their business...
177: Vendors as Collaborative Partners: Supporting a Growing Dental Company's Organizational Needs
August 17, 2023 23:43 - 36 minutes - 27.3 MBIn this episode guest host DEO Partner Dr. Eric J. Roman talks with Mike Alessio, General Manager, Danaren Dental Laboratory, and Scott Stapleton, VP of Business Development, Bonadent, to discuss how dental industry vendors can be more than just dental company suppliers, taking on an integrated partner role in driving growth and supporting organizational needs. This is especially true for a dental company’s relationship with its dental lab. They discuss the evolution of the lab industry and...
176: Overcoming the Cost Barrier Early in the Patient Journey
August 10, 2023 22:39 - 30 minutes - 20.7 MBIn this episode, Emmet hosts Shirley Misiak, VP of National Accounts for Dental for CareCredit, to discuss why offering ease of payment/financing options is a simple way to take better care of your patients, is a win-win for your dental company, and can increase your profitability. Shirley and Emmet overview the integral part patient financing can play any successful dental practice for case acceptance, patient flow, patient recare, and more. They discuss how with today’s integrative and a...
175: Perio Opportunities to Increase Revenue
July 21, 2023 18:20 - 19 minutes - 15.2 MBIn this episode Emmet hosts Liz Nies, RDH, DSO Liaison and Team Trainer, Perio Protect to discuss perio opportunities to provide more care and value to patients while offering additional revenue streams. Additionally, they cover ways to mitigate rising labor costs; perio disease, and its issues, with an overview of products to help; how innovative products can help hygienists collaborate with patients for better perio care outcomes; and much more! Tune in to learn more about perio opportunit...
174: Innovation in Ortho
June 16, 2023 23:01 - 35 minutes - 25.6 MBIn this episode, Emmett hosts Jay Hogan, Founder, PerfectFitOrtho, and Dr. Ilan Abramowitz, Founder, PerfectFitOrtho. They discuss innovative ways to increase revenue and drive down costs in today’s dental practices as well as the inherent challenges of being an entrepreneur, the economy, and much more. The main focus of their conversation is on orthodontics and innovation, specifically how incorporating this specialty into your dental company may be easier than you think. The orthodontics s...
173: Clear Aligners: Maximizing Patient Value without Excessive Demands on Staff
May 31, 2023 03:08 - 30 minutes - 24.7 MBIn this episode, Emmet hosts David Rodriguez, Vice President of Professional Relations and Marketing at SmileDirectClub. They explore the significance of aligners for the dental industry, discussing their ability to benefit patients without placing excessive demands on staff. David focuses on how aligners can help solve 2 questions for any dental company whether an individual practice or scaled-up DSO: 1 How can your business unlock current patient value/find new patients? 2. How can digital...
172: Innovative Products To Improve Efficiencies in Your Practice
May 20, 2023 00:10 - 28 minutes - 19.8 MBIn this episode, Emmet hosts Christopher Holden, President, of Ivoclar North America. They discuss key business principles Christopher has heeded in his career navigating and as a leader in both small and big companies. Emmet and Christopher highlight why keeping innovation at the forefront of what any business does is key, and in dentistry that means best serving the needs of patients for convenience and quality - whether it’s the services dentistry provides or the products both doctors and...
171: Large Practice Sales Trends with Chip Fichtner
May 12, 2023 21:33 - 39 minutes - 23.5 MBIn this episode, Emmet hosts Chip Fitchner, Co-founder and Principal, Large Practice Sales. They discuss the difference between a DSO and what Chip calls an “IDSO”, what's happening in the marketplace right now if you're thinking about a transaction, what constitutes a “large practice sale”, ways deals are being structured currently, and much more. Chip shares what numbers to look out for and any potential red flags when considering a transaction. They dive deep into specific financial indi...
170: Increase Revenue, Profit & Have Healthier, Happier Teams with the Dental-Specific Operating System
May 05, 2023 17:05 - 22 minutes - 17.3 MBIn this episode, Emmet hosts DEO Partner Josey Sewell to discuss DEO MAP, the only operating system created specifically for growing dental companies. Josey and Emmet cover what exactly an operating system is and how it can provide direction and clarity for running and growing a thriving dental company. Josey shares why the greatest opportunity your organization has right now is your team - unlocking and unleashing human energy and potential. She highlights how DEO MAP can help dental comp...
169: Investment Opportunities Most Dentists Don't Consider But Should
April 28, 2023 15:57 - 31 minutes - 22.7 MBIn this episode, Ken Kaufman hosts Troy Eckard, CEO & Manager, of Eckard Enterprises to discuss alternative asset classes and unique investment opportunities for dentists and entrepreneurs to earn passive income. They also discuss the topics of what it means to be a high net-worth individual; private equity; traditional financial investment institutions; the volatile current economy; energy and mineral rights investments; banking; the stock market; retirement and estate planning; and much, ...
168: Turning Acceptance and Ownership into a Competitive Advantage - an Interview with Peter Sheahan
April 19, 2023 15:22 - 31 minutes - 22.2 MBIn this episode, Emmet Scott hosts Summit Keynote speaker Peter Sheahan, Founder & Group CEO, Karrikins Group. Peter shares his thought-provoking leadership perspectives on how to flip the narrative when you face challenges. Emmet and Peter discuss how to react to the rollercoaster economy and labor market. They discuss the power of accepting the current reality and why taking ownership and action leads to the immediate experience of competitive advantage. Peter notes that an aligned leader...
167: Keys for Multimillion-Dollar Practices
March 31, 2023 15:17 - 46 minutes - 34.1 MBIn this episode, Emmet hosts Kiera Dent, founder of The Dental A Team, to discuss the biggest issues dental teams are currently facing and how dental companies can get to the next growth level despite the challenges. From the practice management vantage point, they discuss the necessary elements to grow a dental company into a successful multi-million dollar revenue business covering the topics of the hiring shortage, marketing, culture, leadership mindset, growth timeline, staffing, the im...
166: Begin with The End in Mind
March 28, 2023 22:37 - 40 minutes - 30.3 MBIn this episode, Ken Kaufman is joined by Richard Low, CEO, and George Hariri, CFO, of Shared Practices respectively. They share their perspectives with Ken on how a dentist should think about the growth of their first dental practice. George and Richard overview their recommendations for focusing on having a healthy practice(s) you can grow. Along with Ken, they detail what a healthy practice consists of from patient flow, EBITDA, profitability, staffing, and more. They explore two specifi...
165: New! Get the Full Story on Why DSO Secrets is Now DEO’s Growth Secrets
March 23, 2023 21:40 - 28 minutes - 20.9 MBIn this podcast episode, DEO Partner Emmet Scott, DEO Partner Ken Kaufman, and Partner & CEO of the DEO Jake Puhl discuss the evolution and name change of the DSO Secrets Podcast to DEO’s Growth Secrets Podcast. They review the origin story of DSO Secrets including why DEO acquired DSO Secrets in 2020. They share how the podcast fits into the DEO’s aim to support dentist entrepreneurs, owners, executives, and leaders who see a future bigger than they can achieve alone by giving them the edu...
164: 3 Key IT Shortcuts To Help You Build A Successful DSO
March 16, 2023 22:40 - 37 minutes - 27.4 MBIn this episode, Ken Kaufman hosts Jacob Irving, Founder & President of InTech Together to discuss these three key IT shortcuts to help you run and grow a thriving dental business. Technology when “done right” can help make difficult tasks simple, save you time and energy, and free up your budget to take on complex things. Jacob and Ken review shortcuts that will help you evaluate when and how to add new technologies to your business including: start with the end in mind; speak the same lang...
163: Unique Solutions for the Labor Shortage
March 13, 2023 22:51 - 35 minutes - 26.8 MBIn this episode, Emmet hosts J.W. Oliver Jr., Managing Partner, SupportDDS, and Brenda McNulty, Dental Director, SupportDDS, to discuss growing labor costs, patient acquisition, the challenging financial landscape, and more. They cover unique solutions for the impacts US demographic trends are having on the workforce such as baby boomers retiring. J.W. and Brenda highlight how technology can help mitigate the effects of an inflationary rollercoaster economy, including how it can help central...
162: Testing ChatGPT’s Explanation of How To Convert from Cash to Accrual Basis Accounting
February 28, 2023 22:50 - 13 minutes - 10.5 MBIn this episode, Ken Kaufman tests ChatGPT to see if it understands the difference between cash basis and accrual accounting. He takes it one step further to see if it can explain the steps a dental practice should take to convert from cash basis to accrual accounting. Take a listen to hear the surprising results! Don't miss the DEO Growth Summit 2023, June 8-10 in San Diego. Register here: http://deosummit.com/
161: Missteps To Avoid When Exiting/Selling Your Dental Practice
February 17, 2023 16:34 - 35 minutes - 27.9 MBIn this episode, Ken Kaufman hosts Shawn Terrell, Founder & Financial Advisor, Dentist Exit Planning. They discuss “all things” exiting and selling a dental business including top considerations for getting your personal finances prepared for the adjustment in income. Shawn suggests having the longest runway possible - amount of time - to start thinking about selling your practice - ideally four years. Ken and Shawn discuss how to prepare for exiting including honestly assessing your lifest...
160: How To Go Viral & Lower Patient Acquisition Cost - an Interview with "The Bentist"
February 10, 2023 03:52 - 37 minutes - 30.6 MBIn this special episode, Emmet hosts Dr. Ben Winters, AKA “The Bentist,” DDS, MS, who is the keynote speaker for DEO Growth Summit 2023 in June. Dr. Winters shares his incredible story with Emmet and how he rose to fame on TikTok. He offers tips for dentists who want to leverage social media to gain a following and increase patient flow to their practice. Dr. Winters also gives a sneak peek into what he’ll share at Summit - a formula for going viral on social media to drive more patients and...
159: Amazing Women Leaders in Group Dentistry
January 31, 2023 22:06 - 1 hour - 44.5 MBIn this episode DEO Partner Josey Sewell hosts Amy Lee, Director of Clinical Operations, Burch Dental; Amber Nish, Chief Marketing Officer, Community Dental Partners; Jenny Britt, Director of Operations, Harvey Family Dentistry; Dr. Whitney Weiner, CEO & Founder, Whole Dental Wellness; and Dr. Jill Jenkins, Owner, Jenkins Dentistry for Kids. They discuss “all things” women in leadership in the group dentistry industry. Topics include the benefits of having women in ownership and leadership ...
158: DEO’s Financial Secrets to Grow Dental Organizations
December 21, 2022 15:44 - 23 minutes - 17.5 MBIn this episode, Emmet hosts Ken Kaufman, President & CFO of Nuvia Dental Implant Center / DEO Partner to discuss his newly released BOOK “DEO’s Financial Secrets to Grow Dental Organizations: The 9 Required Clarity Tools” that he co-authored with Ashley Kaufman. They review why - if you are in any way involved in dental company financials - this book is a must-read! Highlighting passages from the book, they give an overview of the strategies you’ll find within - the financial clarity tools...
157: Gaining an "IT Mindset": See Tech's Value Add, Not the Cost
November 16, 2022 15:25 - 40 minutes - 28.2 MBIn this episode, Ken Kaufman hosts Jacob Irving, Founder & President, InTech Together to discuss “all things tech”. In particular, Jacob and Ken cover what opportunities there are for smaller emerging DSOs in upgrading their technology and what tech components are “must-haves”. This episode will help DSO leaders take on an “IT mindset” and think about how IT can be not a cost, but a value add to your dental company.
156: The Culture of Convenience: Why Healthcare is Last in Line
November 02, 2022 19:44 - 29 minutes - 22 MBIn this episode, Emmett hosts Dr. Hungate, orthodontist and founder of Simplefeye to discuss how inflation and the culture of convenience are coming to a crossroads in group dentistry. Implementing technology that offers convenience to patients has gone from a nice-to-have to a must-have. Technology can help mitigate staffing shortage issues and cause less friction for consumers. Dr. Hungate and Emmet discuss patient satisfaction, technology options, innovation, the current financial landsc...
155: Merging Technology with Remote Teams
October 26, 2022 18:55 - 35 minutes - 26.1 MBEmmet hosts Brenda McNulty, Dental Group Director, SupportDDS, and Callie Ward Senior Account Executive, SupportDDS, to discuss creative ways dental practices can overcome inflation. They discuss how technology can help mitigate the effects of inflation, including how it can help centralize and offshore workload with remote teams. Brenda and Callie define in-sourcing vs out-sourcing, dispel the misnomers, and discuss what technology can and can not do. Other topics discussed include the inf...
154: Setting Up Your Membership Plan for Success, Not Theft
September 20, 2022 21:26 - 55 minutes - 41.8 MBIn this episode, Emmet is joined by Dr. Brett Wells, Founder of DentalHQ, and David Harris, Founder/CEO of Prosperident to discuss how prevalent embezzlement is in the dental profession and how you can combat it. They cover how an in-house membership plan helps prevent embezzlement. Dr. Wells and David also share their 5 accounting best practices to ensure the success of your membership plan, fraud/embezzlement signs to look for, how technology can help, and more. For More Info Visit: ht...
153: Is It Time To Start Our Own Dental Insurance Product
September 14, 2022 14:27 - 26 minutes - 20.1 MBIn this episode, Emmet hosts Ryan Chan, Senior Director of DSO Sales, Bento Dental to discuss insurance - the pitfalls and difficulties of the current health care /dental insurance model and whether it’s time for the industry to create its own dental insurance product. They touch on the current financial landscape, reimbursements, insurance premiums/deductibles, technology, inflation, increasing expenses, consumer expectations, and much, much more.
152: Innovation in Patient Financing: What DSO Leaders Need to Know
September 02, 2022 16:16 - 54 minutes - 39.9 MBEmmet hosts, Jay Letwat, Vice President - Dental, Sunbit; Andrew Sipes, VP of Operations, Marquee Dental Partners; and Kevin Behjat, Owner, Sahara Dental Professionals to discuss innovative patient financing solutions including buy now, pay later, technology. They discuss inflationary pressures and how dental groups need creative financing solutions for consumers now more than ever. Emmet, Kevin, and Andrew consider the current financial and business landscape, how to serve as many patien...
151: Integrating the “Buy Now, Pay Later” Model into Your Dental Business
August 25, 2022 19:21 - 32 minutes - 24.4 MBEmmet hosts Jason Haselhuhn, Chief Revenue Officer, PrimaHealth Credit, to discuss innovative financing solutions for patients. They touch on why it's critical to offer alternative payment options, especially in an inflationary environment. The “buy now, pay later” model is already a favorite for consumers in the retail market, like with financing smartphones for example, so it’s time for dental to tap into this opportunity. Emmet and Jason discuss why it's time to take the in-house payment ...
150: Ken Kaufman’s Transition: From the Journey Growing CDP to Seeking a New Challenge
August 05, 2022 20:15 - 13 minutes - 9.69 MBIn this episode, Emmet hosts Ken Kaufman to discuss Ken’s transition and exit from his CFO role at Community Dental Partners (CDP). In a transparent and vulnerable discussion, Ken and Emmet bridge the incredible successful journey they have had growing CDP to why Ken is ready for a new challenge and leadership role. Ken will continue to guest host DSO Secrets podcast. Take a listen for complete details!
149: Outsmarting Inflation with Technology
August 03, 2022 18:05 - 36 minutes - 27.5 MBEmmet hosts Kiltesh Patel, MS, MBA, Founder and CEO of tab32, to discuss that though dentistry is very recession resistant, it’s not inflation resistant, and how to mitigate that. They review the current post-COVID inflationary financial landscape and how it’s impacting businesses, including a workforce shortage, escalation of cost, and other challenges. They agree that though currently, there’s a lot of opportunity for the overall growth and scaling up of dental companies, there’s a lot of...
148: Sum Total of What We Choose to Tolerate
July 21, 2022 22:24 - 13 minutes - 10.1 MBIn this podcast, Ken Kaufman shares perspectives and thoughts from his hard-earned wisdom during his 20+ year career and life experiences. He ponders the concept that each human being has the power to drive change within themselves as well as the power and ability to influence change in others. Ken also muses on the similar concept of “we're the sum total of what we choose to tolerate” detailing 4 reasons why to help you better handle the challenges in your career and life. Take a listen to...
147: Accrual Accounting Part 5: Change Management - How To Make the Switch
July 08, 2022 18:40 - 38 minutes - 26.9 MBKen Kaufman hosts this episode - part 5 of the 5-part series on everything you need to know to convert from cash to accrual-basis accounting. He’s joined by Nathan Chitty, CFO & Business Development Manager, Operation Dental, LLC; Mike Yates, Chief Financial Officer, Spring Dental Group; and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics. They unpack and dive deep into the change management necessary to make the switch to accrual accounting: getting doctors, practice ...