DEO's Growth Secrets Podcast for Dental Organizations
207 episodes - English - Latest episode: 24 days ago - ★★★★★ - 33 ratingsDEO’S Growth Secrets Podcast for Dental Organizations is for dental leaders who are seeking to build thriving dental organizations and have more profit, time, and impact. DEO Partner Emmet Scott hosts successful dental entrepreneurs, DSO leaders, and subject matter experts, from across the dental industry. Though the industry has more opportunities than ever, organizations and leaders have more questions than ever. DEO’S Growth Secrets Podcast is a space where dental industry leaders discuss tough problems and share solutions for how to make a positive impact and achieve success.
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Episodes
57: Interview with Brian Colao, Attorney, DSO Success
October 03, 2019 23:01 - 47 minutes - 109 MBListen in on today's episode with Emmet Scott and special guest Brian Colao Director or the DSO industry group at Dykema. Join us over on Facebook in the DSO Secrets Facebook Group.
56: Interview with Mark Rudolph CPA Talking Strategy.
October 03, 2019 22:51 - 49 minutes - 114 MBListen in on today's episode with Emmet Scott and special guest Mark Rudolph Talking CPA Strategy. Join us over on Facebook in the DSO Secrets Facebook Group.
55: Going to GEMBA Gets the Best Results
September 26, 2019 22:03 - 15 minutes - 35.4 MBOn today's episode, we have guest host Ken Kaufman CFO of Community Dental Partners. Ken will be covering why going to GEMBA gets better results and how CDP has implemented it into their business. For information on "What is GEMBA?" watch this 1-minute video: https://www.youtube.com/watch?v=8RvfQlx4cxE Join us over on Facebook in the DSO Secrets Facebook Group.
54: Discipline w/Guest host Dr. Charles Moser
September 20, 2019 19:37 - 12 minutes - 27.5 MBListen in on today's episode with Guest Host Dr. Charles Moser as he discusses the topic of discipline. Episodes referenced on creating SOP's: E30 SOP Hacks with Emmet Scott. Join us over on Facebook in the DSO Secrets Facebook Group. To contact Dr. Charles email him at: [email protected]
53: The Anxiety Cycle vs The Confidence Cycle
September 19, 2019 00:04 - 29 minutes - 68.5 MBListen in on today's episode with Emmet Scott as he dives into the anxiety cycle. Emmet dives into how to identify anxiety, how to deal with it, and ways to break this cycle. Join us over on Facebook in the DSO Secrets Facebook Group.
52: Principles of Success w/Guest host Dr. Charles Moser
September 02, 2019 23:05 - 16 minutes - 38.6 MBListen in on today's episode with Guest Host Dr. Charles Moser as he discusses the Principles of Success. Join us over on Facebook in the DSO Secrets Facebook Group. To contact Dr. Charles email him at: [email protected]
51: Your Bank Balance is Wrong
August 16, 2019 23:04 - 10 minutes - 23 MBListen in on today's episode with Guest Host Ken Kaufman as he discusses why your bank balance is wrong. Join us over on Facebook in the DSO Secrets Facebook Group.
50: The Success Cycle
August 15, 2019 00:23 - 26 minutes - 61.7 MBListen in on today's episode with Emmet Scott as he dives into the success cycle. Emmets dives into systems, processes, and a better alternative than copying someone else's SOP. Join us over on Facebook in the DSO Secrets Facebook Group.
49: The Past and Future with Dr. Charles Moser
August 15, 2019 00:06 - 57 minutes - 132 MBListen in on today's episode with Emmet Scott and special guest Dr. Charles Moser, VP in charge of Community Management at DEO. Websites mentioned on the podcast: https://deodentalgroup.com/ To contact Dr.Moser by email: [email protected] Join us over on Facebook in the DSO Secrets Facebook Group.
48: The Role of Data in Building a DSO
July 15, 2019 20:05 - 14 minutes - 19.9 MBListen in on today's episode with Guest Host Ken Kaufman as he dives into the role of data in building a DSO. Join us over on Facebook in the DSO Secrets Facebook Group.
47: Is Clinical Quality Assurance Good for the Industry?
July 08, 2019 18:23 - 30 minutes - 70.9 MBListen in on today's episode I give my perspective of what I think happened historically around quality assurance in the industry. Join us over on Facebook in the DSO Secrets Facebook Group.
46: Fantasies Of A Dental Student w/ Dr. Chad Evans
June 05, 2019 14:56 - 1 hour - 160 MBListen in on today's episode with Dr. Chad Evans as I cover a topic that has been coming up a lot lately from new Dental graduates. We discuss specialties and how to look and shape your future Join us over on Facebook in the DSO Secrets Facebook Group.
45: 3 Attributes of a Successful Dentist w/ Dr. Chad Evans
May 15, 2019 09:54 - 49 minutes - 113 MBListen in on today's episode with Dr. Chad Evans as dive into the successful attributes of a successful Dentist. Chad started with one location and has since grown to over 30 locations in the last 10 years. Join us over on Facebook in the DSO Secrets Facebook Group.
44: When Culture Breaks Down w/ Jacob Puhl
May 08, 2019 11:38 - 20 minutes - 47.6 MBOn today's episode, I sit down with Jacob Puhl CEO of Dentist Entrepreneur Organization. Jake is passionate about establishing thriving dental groups and DSOs by building executive teams, executive leadership, culture, operational systems, recruiting, retention, and financial structure. Tune in as we discuss what happens when culture breaks down and how to regain it. Join us over on Facebook in the DSO Secrets Facebook Group.
43: What EBITDA is not
April 30, 2019 02:00 - 11 minutes - 26.7 MBOn today's episode, We have guest host Ken Kaufman CFO of Community Dental Partners. Ken will be covering what EBITDA is not. Part three of the three-part series covering the topic of EBITDA. Join us over on Facebook in the DSO Secrets Facebook Group.
42: What is EBITDA
April 30, 2019 01:00 - 12 minutes - 28.9 MBOn today's episode, We have guest host Ken Kaufman CFO of Community Dental Partners. Ken will be covering what EBITDA is. Part two of the three-part series covering the topic of EBITDA. Join us over on Facebook in the DSO Secrets Facebook Group.
41: The EBITDA Fascination
April 29, 2019 23:56 - 11 minutes - 26.3 MBOn today's episode, We have guest host Ken Kaufman CFO of Community Dental Partners. Ken is doing a three-part podcast covering the topic of EBITDA starting with today's episode discussing the EDITA Fascination. Join us over on Facebook in the DSO Secrets Facebook Group.
40: Centralized Billing and Call Centers
April 10, 2019 01:00 - 12 minutes - 29 MBOn today's episode, I discuss a question I was asked from a recent presentation. Listen as I discuss whether you centralize call centers and billing. Join us over on Facebook in the DSO Secrets Facebook Group.
39: Which Executive to Hire Next
April 10, 2019 00:00 - 8 minutes - 18.6 MBOn today's episode, I discuss a question I was asked from a recent presentation. Listen as I discuss which executive to hire next to build out your DSO. Join us over on Facebook in the DSO Secrets Facebook Group.
38: One Brand or Multiple brands
April 09, 2019 22:49 - 10 minutes - 22.9 MBOn today's episode, I cover a question that was recently brought up in the DSO Secrets Facebook Group. Listen as I discuss brand recognition and whether it is better to have one brand or multiple brands. Join us over on Facebook in the DSO Secrets Facebook Group.
37: Patient Experience Not Marketing
March 19, 2019 18:46 - 16 minutes - 37.3 MBOn today's episode, I discuss a question that has been asked a lot lately around marketing. Listen as I discuss how to make marketing less transactional and really dial in on who is your target avatar. Join us over on Facebook in the DSO Secrets Facebook Group.
36: More Pay Please
February 21, 2019 19:26 - 11 minutes - 26.5 MBOn today's episode, I'm taking on the topic of talented staff that you feel are asking for money over and over again. Listen as I discuss how to objectively calculate whether it's worth paying them more or note. Join us over on Facebook in the DSO Secrets Facebook Group.
35: The 3 Income Streams of a DSO
February 21, 2019 19:13 - 19 minutes - 45.5 MBOn today's episode, I'm taking on the topic of income. I have been getting a lot of question about income lately. Listen as discuss the 3 income streams of a DSO. Join us over on Facebook in the DSO Secrets Facebook Group.
34: Beefs with the Industry with Jake Puhl
February 21, 2019 19:09 - 44 minutes - 102 MBDuring this episode, Jake and Emmet list out their frustrations with the DSO industry. Join us over on Facebook in the DSO Secrets Facebook Group
33: Hiring The Perfect Associate
November 27, 2018 19:51 - 9 minutes - 21 MBI get a lot of questions on my process of hiring the perfect associate. On this episode, I discuss three key areas: Training, Leadership, and Hiring. Join us over on Facebook in the DSO Secrets Facebook Group
32: Navigating The Dark Tunnel
November 27, 2018 19:43 - 12 minutes - 27.7 MBI received so much feedback and a lot you reached out to me after E31: The Dark Tunnel. A lot of you had various questions so today I'm doing a follow-up episode and diving deeper into navigating into the dark tunnel. Join us over on Facebook in the DSO Secrets Facebook Group
31: The Dark Tunnel
November 18, 2018 21:50 - 14 minutes - 32.2 MBI was recently invited to the DEO (Dentist Entrepreneur Organization) shark tank event. I was one of the sharks and I noticed there was a common theme that occurred over and over that day. Tune into today's episode where I dive into the setup and the common theme of the event. Join us over on Facebook in the DSO Secrets Facebook Group
30: SOP Hacks
November 05, 2018 23:15 - 22 minutes - 51.8 MBSetting up Standard Operating Procedures (SOPs) is vital to having a viable business. The right mindset includes creating a crappy draft, that is later fixed, and starting with the hardest things. Some tactical strategies include using your worst employee to create SOPs and using new supports to build out SOPs. Listen how to use these hacks to creating the best SOPs on this episode of DSO Secrets. Join us over on Facebook in the DSO Secrets Facebook Group
29: The Four Stages of Leaders with Holly Mitchell
August 15, 2018 07:30 - 20 minutes - 27.5 MBThe last DSO Secrets episode was so nice, we had to interview Holly Mitchell twice! Mastering the skills of being a great leader is crucial to the success of your team and your business. Today on DSO Secrets, Holly discusses the Four Stages of Leadership.
28: Be,Do,Have with Holly Mitchell
August 09, 2018 13:19 - 22 minutes - 30.5 MBToday I chat with the CEO of Central Park West Dentistry, Holly Mitchell. We look at the strategies she uses to keep her team together and grounded. Using authenticity to connect with her team and clients through the concept of Be-Do-Have.
27: Becoming an Influencer
August 05, 2018 07:30 - 15 minutes - 21.6 MBBeing an influencer goes hand in hand with being a leader and knowing how to negotiate. However, influencing people can be a struggle. With this said, there are 4 principles that can be put into practice to guide you to being a great influencer; Empathy, Validation, Alignment and Coaching. In today's episode of DSO Secrets, I give you insight on how to tighten the gaps of being an influencer.
26: Life Stages of a Dentist
August 04, 2018 07:30 - 10 minutes - 14.8 MBIn this episode of DSO Secrets, I introduce you to the 5 stages of a dentist. From studying and dreaming of becoming a dentist, to maturing and finding a work-life balance. Each stage is vital to achieving the next and makes you the all rounded dentist.
25: Recruiting Doctors in Rural Towns
August 01, 2018 07:30 - 16 minutes - 23 MBIn Today's episode, I cover a topic I recently presented. Recruiting associates in rural towns were the subject of discussion but as I focused in on that I realized hiring associates everywhere is difficult. Listen to today's episode I dive in more about recruiting.
24: The Magic 7
July 25, 2018 07:00 - 12 minutes - 17.4 MBToday we cover the Magic 7. As you know one of my favorite topics to discuss is frameworks. My executive team and I recently met and reviewed all our strategic projects, the systems, and the processes that we use to drive results. We identified a framework called the Magic 7. These are the 7 constraints for any strategic process to get implemented. Tune in as I dive into each step of the Magic 7.
23: Ownership in Astro
June 22, 2018 10:17 - 15 minutes - 21 MBToday we close our discussion on ASTRO with Ownership. Whether the true owner of a project is the person who came up with the idea, the one who is leading the idea or the end user, is a decision that must be thoroughly deliberated with your team. Utilize the 5 business pillars that you were introduced to on DSO Secrets and see how seemless the operations of your organization will be.
22: Results in ASTRO
May 16, 2018 08:00 - 15 minutes - 21.4 MBIn today’s episode of DSO Secrets we focus on the R in ASTRO; RESULTS. There are 3 items that must be understood when building a results-oriented team. 1) The result must be clear, 2) Help your team understand that results aren’t achieved until the ROI is achieved, 3) Failure is a step towards results. Follow these steps to attain the results you desire.
21: Transparency in ASTRO
April 18, 2018 08:00 - 14 minutes - 20 MBTransparency can be defined as sharing where you feel uncomfortable. As a leader and an entrepreneur, you must align persons to the right jobs, support their decisions and allow them the opportunity to voice their opinions and ideas. On today's episode of DSO Secrets, we look at the third pillar in ASTRO; Transparency.
20: Support in ASTRO
April 11, 2018 08:00 - 19 minutes - 26.5 MBIn the last episode of DSO Secrets, we focused on the Alignment in ASTRO. Today, we look at how you get the right Support in place. The number 1 reason most entrepreneurs say their ideas fail is because they are unable to find a talented team. Learn how to set realistic timelines and build the right support for your business on this episode of DSO Secrets.
19: Alignment in ASTRO
March 21, 2018 09:39 - 15 minutes - 21.7 MBHaving the flexibility to do what we want, when we want, can cause misalignment in our organizations. Alignment takes consistent effort and does not happen overnight. In this episode of DSO Secrets, I introduce you to the business pillars used in our executive team in our organization; ASTRO (Alignment, Support, Transparency, Results and Ownership). We start with the 'A' in ASTRO - Alignment.
18: For Boards, Executives and Investors of DSOs
March 14, 2018 09:00 - 27 minutes - 37.8 MBThis episode of DSO Secrets is geared towards non-clinical investors and executives in the DSO space and persons coming into the area for the first time. Developing clinicians with the right mindset and providing them with the right resources are important factors that make their DSOs successful. We encourage synergy between yourself and your specialist that will benefit you as the investor, the clinician and their clients in the long run.
17: Adding Specialty Services
February 01, 2018 13:07 - 13 minutes - 18.4 MBIntegrating a specialty service can add value to your practice. However, there are some factors that you must consider before making the next step. Is the value added incremental or exponential? Why are you adding a specialty service? Will the services require training? We reflect on these questions and more on this episode of DSO Secrets.
16: Patient Experience
January 25, 2018 12:44 - 16 minutes - 23.1 MBThe decisions we make are emotionally driven; whether we believe it or not. This is why the “Patient Experience” is important, as it captures the value patients feel when they are provided with superior service. Learn how to step up your value and increase your customer base on this episode of DSO Secrets.
15: Tools For Ambitious People
December 14, 2017 11:00 - 14 minutes - 19.4 MBIt's amazing to be ambitious, driven and committed to achieving goals. You make things happen and don't just sit and allow time to pass you by. However, ambitions sometimes slow you down in other aspects of life. You must put aside time to enjoy life, look at the past and compare your progression. How can you balance being ambitious without being too ambitious? Ambitious secrets are shared on this episode of DSO Secrets.
14: JV DSO's
December 06, 2017 10:43 - 12 minutes - 17.7 MBIt’s important to consider the DSO structure when creating an entity that maximizes your financial success and gives you the ability to support your DSO mindset. Tune in as we go deeper into financing options when forming a DSO by looking at the pros and cons of partnering with dentists versus non-dentists. Feel free to join the discussion by leaving your comments on our DSO Secrets community page on Facebook. Looking forward to hearing from you!
13: Financing Options in a Consolidating Market
November 30, 2017 13:53 - 19 minutes - 27.1 MBThe most important thing to consider, once you've decided that it’s time to start or to grow your own DSO practice, is the capital and how it will be financed. In this episode of DSO Secrets, we look at the 2 main financing options - Debt and Equity. The option chosen can mean paying interest on a loan or selling shares of your business. However, the preferred option all boils down to what you see as the most successful route. Tune in and share your insight on the types of investors and whe...
12: Does Culture Drive Profit
November 22, 2017 11:00 - 17 minutes - 24.2 MBIs culture pure nonsense or does it actually have an impact on the profitability of your DSO? What about the other aspects of your business? Are there principles and values that you use to encourage your team to get to the top? We sometimes believe that we must inculcate a particular culture in order to be successful or to reject others that may cause a downfall in our businesses. Join the conversation on this episode of DSO Secrets and let us know if culture is the driver of profit in your...
11: Hiring a COO
November 08, 2017 11:00 - 16 minutes - 23 MBWhat are the major positions you believe will bring value to your practice or businesses? Are your needs clearly defined or are responsibilities completed on a by-the-way basis? In this episode of DSO Secrets, we answer these questions by looking at the bases of hiring a COO and the importance of confirming the positions needed to complete your executive leadership team. The sooner you clearly define your needs, the better. Join us and let us assist you in choosing the best COO for your dent...
10: Designing a Partnership
November 02, 2017 09:33 - 20 minutes - 27.8 MBSometimes, we reach a point in our business where we need another motivated mind to help the business grow. This is when you might contemplate forming a partnership. But what are some of the things to consider to ensure that the business is successful and not hurt due to any fallouts, equity agreements or operating agreements? Join our conversation on DSO Secrets as we talk partnerships that help you create incredible growth in your DSO, practice or company.
9: Industry Mashups
October 18, 2017 10:00 - 14 minutes - 20.5 MBSometimes, you’ve got to find inspiration from things around you to improve your situation. On this episode of DSO Secrets we look at industry mashups, where we take the best ideas from different industries and see how best they can be utilized in our own. There are four (4) strong industries that we will focus on during this episode. Join in the conversation and see how you can brainstorm and improve your dental or DSO space.
8: Assistants and Project Managers
October 11, 2017 10:00 - 14 minutes - 19.6 MBWhat are you doing to ensure that your team can complete their tasks feeling excited instead of overwhelmed? Are you choosing persons with similar personalities? Get more done by preparing your Assistants and Project Managers with the right resources and achievable expectations. Listen as we share DSO Secrets on aligning people to make it up, make it real and make it reoccurring.