DEO's Growth Secrets Podcast for Dental Organizations
201 episodes - English - Latest episode: 25 days ago - ★★★★★ - 33 ratingsDEO’S Growth Secrets Podcast for Dental Organizations is for dental leaders who are seeking to build thriving dental organizations and have more profit, time, and impact. DEO Partner Emmet Scott hosts successful dental entrepreneurs, DSO leaders, and subject matter experts, from across the dental industry. Though the industry has more opportunities than ever, organizations and leaders have more questions than ever. DEO’S Growth Secrets Podcast is a space where dental industry leaders discuss tough problems and share solutions for how to make a positive impact and achieve success.
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Episodes
96: Different Aspects of DSO Finance with Host Ken Kaufman and Guest Ben Hernandez, CFO of Skytale Group
October 29, 2020 19:39 - 35 minutes - 41.1 MBOn today's episode, Ken Kaufman hosts an interview with CFO, Ben Hernandez of Skytale Group, discussing on different aspects of DSO Finance. Listen in and learn on how Ben Hernandez helps his clients organize their financials, create clean charts of accounts, implement the DSO documents all the way through the financial processes and tell effective stories to get the funding.
95: HHS Payments Q&A with Host Ken Kaufman and Guest Preston Marchant, Director of Revenue Cycle Tax & Audit
October 20, 2020 20:29 - 35 minutes - 25.5 MBKen Kaufman interviews Preston Marchant, Director of Revenue Cycle Tax & Audit Community Dental Partners, on the topic of HHS Payments. Listen in as Preston tackles the questions on what the program is all about, its purpose, who does it apply to, and how to justify the expenses.
94: Chaos To Amazing Results Part 4 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
September 22, 2020 21:29 - 28 minutes - 40.4 MBIn this final episode of the series on turning Organizational Chaos into Amazing Results, Host Ken Kaufman interviews Guest Jodi Evans as she talks about how to create the most effective cadence and accountability with your teams. Additionally, Jodi makes it very clear that when a leader commits to a regular cadence of celebration it brings more confidence and momentum to your team and your company than almost anything else you can do.
93: Chaos To Amazing Results Part 3 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
September 15, 2020 19:07 - 32 minutes - 23.7 MBContinuing on Part 2 of the Chaos to Amazing Results series, in this Part 3 episode, Host Ken Kaufman interviews Guest Jodi Evans as she walks through the importance and how the playbook works in aligning the organization's initiatives and coming up with a strategic plan to ultimately achieve the amazing results.
92: Chaos To Amazing Results Part 2 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
September 01, 2020 18:49 - 35 minutes - 25.4 MBBuilding on Part 1 of the Chaos to Amazing Results series, in this Part 2 episode, Host Ken Kaufman interviews Guest Jodi Evans as she explores why clarifying who is on your team and who they interact with needs to come before building the vision for the team and each individual.
91: Chaos To Amazing Results Part 1 with Host Ken Kaufman and Guest Jodi Evans, COO of National Dental Partners
August 24, 2020 20:32 - 31 minutes - 22.3 MBKen Kaufman starts a several part series interviewing Jodi Evans, COO of National Dental Partners on the topic of converting Chaos into Amazing Results. Listen in to Part 1 as Jodi shares how to determine your level of organizational chaos and the first step to take to convert chaos into amazing results.
90: The ADSO DSO Secrets Edition with ADSO’s Senior Director and Counsel of Government Affairs Bradley Rightnowar: Why You Need To Care About Bills and Policies
August 19, 2020 17:49 - 25 minutes - 18.4 MBEmmet hosts the ADSO’s Bradley Rightnowar to discuss the importance of understanding how laws and upcoming bills impact the DSO and dental industry and why dentist-entrepreneurs and DSO leaders need to get and stay educated about them. Emmet and Bradley discuss the role of the ADSO: to lobby for, against or to add input into bills and policies at the federal and state level that can affect both patients and businesses. They use California Senate Bill 977 as a case study and how its implicati...
89: Elevating Dental Hygiene for Excellence in the DSO Space with Sarah Varney & Christine Diehl, Co-Founders/CEO of DSO Hygiene Excellence
August 18, 2020 23:25 - 39 minutes - 29 MBEmmet hosts Sarah Varney and Christine Diehl, Co-Founders/CEOs of DSO Hygiene Excellence. They discuss the inception of their company, the backstory of how their practice transitioned to a DSO and their positive experience with it. They also touch on what happens to hygiene teams when DSO acquisitions happen: change management, autonomy, and more. Plus Sarah and Christine discuss their vision of elevating the profession of dental hygiene to be leaders in their DSO offices.
88: Dentistry Is Where Primary Care Was in the 1980s and Group Dentistry is the Disruptor, Elevating the Quality of Care with Mitchell Goldman, CEO, Mid Atlantic Dental Partners
August 13, 2020 20:08 - 34 minutes - 26.6 MBIn this episode Emmet hosts Mitchell Goldman, JD, CEO of Mid-Atlantic Dental Partners. With over 30 years of experience in healthcare, Mitchell shares his experience and insight with Emmet into what he sees for the future of dentistry and DSOs, referring back to what primary care went through in the 1980s. He reminds Emmet and DSO leaders that the trajectory that group dentistry is not new but different as medical practices went through it before. Both Emmet and Mitchell agree the focus of g...
87: The Truth About Private Equity — 5 Things You Should Know Before PE Firms Invest with Ken Kaufman, CFO, National Dental Partners
August 11, 2020 21:34 - 32 minutes - 23.8 MBEmmet talks with Ken Kaufman, CFO of National Dental Partners (formerly Community Dental Partners), about private equity (PE) and access to capital. They discuss the 5 truths of PE: they don’t want to buy you out; they don’t want to control your clinical operations; they want you to keep a great culture; they want clarity on your vision; and they want clarity on the financials of your dental group.
86: Interview with The New ADSO President Emmet Scott — The 5 Principles To Revolutionize The DSO Industry
August 04, 2020 19:49 - 34 minutes - 25.7 MBIn this episode, guest host Ken Kaufman interviews the new ADSO President Emmet Scott. They discuss his vision for the ADSO for his 3 year tenure — the 5 principles to revolutionize the DSO industry: aligning the industry, increasing patient access and care; team/clinician support; integrating dentistry’s role in healthcare/oral systemic link in health; and keeping a future-focused customer-oriented mindset.
85: Straight Talk (Strategically Tackling Rough Situations and Tough Issues Effectively and Directly) with Jackie Brown, Director of HR, Community Dental Partners
July 30, 2020 20:00 - 32 minutes - 22.8 MBIn this episode Emmet discusses “Straight Talk” with Jackie Brown, Director of HR of Community Dental Partners. It’s an approach that helps address communication breakdowns in organizations and between employees by facing issues when they happen. This allows for positive communication, working toward collaboration — a professional and consistent way to resolve issues and maintain culture by attacking the problem not the person. Conflict resolution communication always needs to happen even wi...
84: The Value of Building Core Values with CFO Patrick Nelson
July 28, 2020 16:57 - 38 minutes - 20.9 MBKen Kaufman interviews CFO Patrick Nelson to discuss the process his organization when through to identify and roll-out their core values just a year ago. Listen in as Patrick reveals many lessons learned and other advice crucial for emerging DSO who want to avoid making the same mistakes he has. After growing through acquisition to 20 locations and almost 40 full-time doctors supported, Patrick's commentary is full of valuable nuggets you don't want to miss.
83: HHS Enhanced Provider Relief Fund: What It Means for DSO Leaders
July 23, 2020 21:33 - 50 minutes - 57.2 MBThis episode is a discussion of the HHS Funds expansion. On July 10th, HHS announced that this portal and the application process are open to dentists who have not previously been eligible to receive funding through the Provider Relief Fund. This decision will provide the necessary funding for dental practices to continue to rebound across the country. The Association of Dental Support Organizations (ADSO) has been instrumental in making this happen. To discuss the history, benefits and how ...
HHS Enhanced Provider Relief Fund: What It Means for DSO Leaders
July 23, 2020 21:33 - 50 minutes - 57.2 MBThis episode is a discussion of the HHS Funds expansion. On July 10th, HHS announced that this portal and the application process are open to dentists who have not previously been eligible to receive funding through the Provider Relief Fund. This decision will provide the necessary funding for dental practices to continue to rebound across the country. The Association of Dental Support Organizations (ADSO) has been instrumental in making this happen. To discuss the history, benefits and how ...
82: Focus on Value Creation Not Multiples with CFO Jake Lewis
July 21, 2020 21:14 - 42 minutes - 39.2 MBKen Kaufman interviews CFO Jake Lewis to discuss the pitfalls of focusing too much on EBITDA multiples and not enough on actually building a value-add DSO that supports its affiliated clinicians in unique and empowering ways. Adding value as a DSO will always put you on a faster track to building a great company than focusing on multiples. Jake shares other insights from selling a 26-location DSO as well as tips, tricks, and mistakes along the way.
81: Acquisition Tips with Ken Kaufman and CFO Tom Nelson of Atlas Dentistry
July 16, 2020 18:02 - 47 minutes - 33.7 MBTom Nelson talks with guest host, Ken Kaufman, on today's episode where he discusses the commercial banking and acquisition expertise that he brings to his CFO role at Atlas Dentistry. Listen in and learn from how they are growing and scaling under his financial leadership. This episode is part of the CFO and Finance Leader series of episodes that Ken Kaufman will be hosting.
80: Gain a “Making the Request” Mindset and Transform Your Business with Holly Anne Mitchell, Chief Empathy Officer, Leadwell Network
July 14, 2020 16:00 - 25 minutes - 29.3 MBEmmet hosts Holly Anne Mitchell, Chief Empathy Officer, of The LeadWell Network, discussing her entrepreneurial journey and why “making the request” was transformational to her success. To take your business to a whole other level, Emmet and Holly discuss how DSO leaders can gain this mindset and uncover new resources, networks, and opportunities. They also discuss resilience and adversity — and the creativity, capabilities, and lessons — discovered during the pandemic and more.
79: Dental Embezzlement with Ken Kaufman and Dentistry's Embezzlement Expert, David Harris
July 10, 2020 16:00 - 47 minutes - 35 MBKen Kaufman, CFO of Community Dental Partners, fills in for Emmet Scott on today's episode with David Harris, CPA, certified fraud examiner, dentistry's embezzlement expert and founder of Prosperident. In this episode, David shares stories of embezzlement cases he has worked on and they discuss examples of how to protect yourself and your employees from engaging in this type of illegal behavior. For more information on this topic, check out David's book, Dental Embezzlement: The Art of Th...
79: Dental Practice Embezzlement: The Threat You Don’t See Coming — An Interview with David Harris, CEO of Prosperident, a Dental Embezzlement Investigation Firm
July 10, 2020 16:00 - 47 minutes - 35 MBIn this episode Ken Kaufman, CFO of Community Dental Partners, guests hosts for Emmet, and interviews David Harris, CEO of Prosperident, the world’s largest Dental Embezzlement Investigation Firm. They discuss how DSOs can shield their businesses from embezzlement and fraud plus the risks to be aware of. David shares the fascinating story of how he started his career in this field, insight into the mind of the embezzler, and more. Learn how to keep your DSO safe from the threat you may not s...
78: Creating Leaders: The 5 Disciplines of an Entrepreneur Team
June 25, 2020 16:00 - 34 minutes - 29.9 MBIn this episode, the tables are turned — Jake Puhl, CEO of The DEO, interviews Emmet about “The 5 Disciplines of an Entrepreneur Team”. They discuss how to use these leadership development tools, crafted by Emmet, to empower your team with an entrepreneurial mindset to effect change in your organization. The goal is for your staff to have the right framework to make decisions as you would. You don’t want to miss this one!
78: The 5 Disciplines of an Entrepreneurial Team
June 25, 2020 16:00 - 34 minutes - 29.9 MBOn today's episode we are turning the tables and Jake Puhl, CEO of The Dental Entrepreneur Organization will be interviewing Emmet Scott. Emmet is opening up his vault and sharing 5 disciplines to create an entrepreneurial team, and quite possibly change the entire culture of your organization. Jake and Emmet touch on: How to create better leaders in your organization How to develop accountability How to motivate and inspire your team How to maximize every team member's "ROT" ...
77: Dr. Abe Abdul, Founder of Dental Cupid: Dentists Are Still Critical to the COVID-19 Response
June 24, 2020 16:00 - 26 minutes - 21 MBEmmet invites Dr. Abe Abdul, Chief Innovation Officer of Dental Cupid Inc. to discuss it's formation in response to COVID-19. Dental Cupid helps alleviate the stress of patient overflow by diverting dental related emergencies to dental practices. The network started with 20 dentists and now has 12,000+ dentists signed up worldwide. Emmet and Dr. Abdul also discuss how the best innovations are borne out of emergencies and more.
76: The Black Lives Matter Movement: An Opportunity for Positive Change in Your Business
June 17, 2020 17:00 - 39 minutes - 29.1 MBEmmet invites Shauntesa Russell, Human Resources Manage and Andrea Rice, Facilities Director, of Community Dental Partners on the podcast to discuss the Black Lives Matter movement. They address why it's important — even if it's uncomfortable — to discuss the issues that sparked the movement, recent events, and why this is an opportunity for change and unity within your business.
75: Leading Your Dental Group, Your Team, and Yourself Through Crisis with Steve Bilt
June 15, 2020 20:00 - 43 minutes - 28.8 MBEmmet Scott gives exclusive access to The DEO Summer Summit by sharing one of the keynote speakers sessions. Steve Bilt, CEO of Smile Brands addresses the attendees in the first ever virtual Summit discussing: Lessons learned to help you become your best potential leader during these chaotic times Maintaining integrity and focus while planning for the future Communication lessons to keep morale high The importance of matching your values with actions and why integrity matters more...
74: CEO of a DSO with Dr. AJ Acierno of DecisionOne Dental
June 04, 2020 21:00 - 47 minutes - 40 MBIn part 2 of the "CEOs of DSOs" series, Emmet Scott talks with AJ Acierno, Co-Founder and CEO of DecisionOne Dental Partners. AJ and Emmet talk what it means to be a leader, getting out of your comfort zone and realizing that you need to surround yourself with really good people that know more than you in areas where you're deficient.
73: CEO of a DSO with Josh Gwinn of Hero Practice Services
May 20, 2020 18:00 - 36 minutes - 30.7 MBIn the first installment of the special series, CEOs of DSOs, Emmet Scott interviews Josh Gwinn, CEO of Hero Practice Services. Josh talks all things leadership including "quality leadership," strategies that smaller groups can use at little to no cost and leadership and communication principles.
72: The Politics of Dentistry
May 15, 2020 15:00 - 49 minutes - 34.9 MBOn today's episode, Emmet Scott hosts a unique panel of top dental thought leaders discussing the politics in dentistry. Rick Workman of Heartland Dental, Steve Thorne of Pacific Dental, Steve Bilt of Smile Brands, Chris Badgley of the ADSO and Jake Puhl of the DEO all share their thoughts and experiences on how to learn and become actively engaged in the political process within the dental industry.
71: Keys To Ramp-Up and Re-Open: Project Management Platforms, Team, and KPIs
May 14, 2020 15:00 - 26 minutes - 19.5 MBEmmet Scott hosts Jacob Puhl, CEO of The Dental Entrepreneur Organization, to discuss keys for ramping up as dental groups open or re-open. They navigate team safety, executive hiring, KPIs, project management platforms, measuring effectiveness, and other keys for a successful re-entry into the new dental world. Join the DSO Secrets Private Facebook Group now!
The Road to Alignment Between Dentists and Hygienists
May 07, 2020 20:01 - 34 minutes - 25.9 MBOn today's episode of DSO Secrets we are opening up the conversation about the tensions currently happening between dentists and hygienists, and what we can do to move forward in a positive way. We talked with three experts on this topic to get their take on how dentists and hygienists can become better aligned: Heidi Arndt, COO at Strive Dental Josey Sewell, VP of Education at Dental Intel Kathy Whitely, Clinical Training Director of Staff at Community Dental Partners Don't forget ...
70: The Road to Alignment Between Dentists and Hygienists
May 07, 2020 20:01 - 34 minutes - 25.9 MBOn today's episode of DSO Secrets we are opening up the conversation about the tensions currently happening between dentists and hygienists, and what we can do to move forward in a positive way. We talked with three experts on this topic to get their take on how dentists and hygienists can become better aligned: Heidi Arndt, COO at Strive Dental Josey Sewell, VP of Education at Dental Intel Kathy Whitely, Clinical Training Director of Staff at Community Dental Partners Don't forget ...
Team, Patients, Cash Flow - The 3 Step Framework For Cutting Through The Noise
April 30, 2020 17:56 - 31 minutes - 24.2 MBEmmet discusses team, patients, and cashflow with Jacob Puhl, CEO of The Dental Entrepreneur Organization. They discuss these three keys as a framework to cut through the current noise and how to use this approach to lead your DSO in the new dental world.
69: Team, Patients, Cash Flow - The 3 Step Framework For Cutting Through The Noise
April 30, 2020 17:56 - 31 minutes - 24.2 MBEmmet discusses team, patients, and cashflow with Jacob Puhl, CEO of The Dental Entrepreneur Organization. They discuss these three keys as a framework to cut through the current noise and how to use this approach to lead your DSO in the new dental world.
68: Cash Forecasting in a Crisis and Ramp-Up
April 29, 2020 17:48 - 21 minutes - 30.5 MBOn today's episode, we have guest host Ken Kaufman, CFO of Community Dental Partners. Ken discusses how to forecast your cash during a time of crisis and when it's time to ramp-up. Join us over on Facebook in the DSO Secrets Facebook Group.
67: Cash Burn rate
April 24, 2020 20:14 - 16 minutes - 23.1 MBOn today's episode, We have guest host Ken Kaufman CFO of Community Dental Partners. Ken will be covering Cash Burn rate. Join us over on Facebook in the DSO Secrets Facebook Group.
66: Stress Tools in a Crisis with Dr. Mark Bird and JD Stacey
April 19, 2020 07:00 - 52 minutes - 72.4 MBListen in on today's episode with Emmet Scott as he discusses Stress Tools in a Crisis with Dr. Mark Bird and JD Stacey. Join us over on Facebook in the DSO Secrets Facebook Group.
65: Entrepreneur through the Crisis
March 10, 2020 07:00 - 25 minutes - 34.5 MBListen in on today's episode with Emmet Scott as he discusses how to entrepreneur through a crisis on a macro level. Join us over on Facebook in the DSO Secrets Facebook Group.
64: How to Lead in a Crisis
March 03, 2020 08:00 - 31 minutes - 43.1 MBListen in on today's episode with Emmet Scott as he discusses how to lead in a crisis. Join us over on Facebook in the DSO Secrets Facebook Group.
63: Metrics, Vendors, and Financials
February 26, 2020 08:00 - 25 minutes - 34.9 MBListen in on today's episode with Emmet Scott as he discusses Metrics, Vendors, and Financials. Join us over on Facebook in the DSO Secrets Facebook Group.
62: Craftsman, Carpenter, and Contractor
January 31, 2020 00:43 - 19 minutes - 27.4 MBListen in on today's episode with Emmet Scott as he discusses the story of three women. The Craftsman, Carpenter, and Contractor. Join us over on Facebook in the DSO Secrets Facebook Group.
61: The Clinician and The Biz Person
November 06, 2019 18:07 - 17 minutes - 32.4 MBListen in on today's episode with Emmet Scott as he discusses the Clinician and The Biz Person. Join us over on Facebook in the DSO Secrets Facebook Group.
60: Insourcing vs Outsourcing with JW Oliver
October 31, 2019 07:30 - 28 minutes - 51 MBListen in on today's episode with Emmet Scott as he discusses the insourcing vs outsourcing with JW Oliver. Join us over on Facebook in the DSO Secrets Facebook Group.
59: The Roadmap to DSO Financial Supremacy
October 30, 2019 20:41 - 15 minutes - 36.5 MBListen in on today's episode with Guest Host Ken Kaufman as he discusses six steps in the roadmap to DSO financial supremacy. Join us over on Facebook in the DSO Secrets Facebook Group.
58: The D.O.P.E. System
October 10, 2019 02:43 - 35 minutes - 81.2 MBListen in on today's episode with Emmet Scott as he discusses the D.O.P.E System. Join us over on Facebook in the DSO Secrets Facebook Group.
57: Interview with Brian Colao, Attorney, DSO Success
October 03, 2019 23:01 - 47 minutes - 109 MBListen in on today's episode with Emmet Scott and special guest Brian Colao Director or the DSO industry group at Dykema. Join us over on Facebook in the DSO Secrets Facebook Group.
56: Interview with Mark Rudolph CPA Talking Strategy.
October 03, 2019 22:51 - 49 minutes - 114 MBListen in on today's episode with Emmet Scott and special guest Mark Rudolph Talking CPA Strategy. Join us over on Facebook in the DSO Secrets Facebook Group.
55: Going to GEMBA Gets the Best Results
September 26, 2019 22:03 - 15 minutes - 35.4 MBOn today's episode, we have guest host Ken Kaufman CFO of Community Dental Partners. Ken will be covering why going to GEMBA gets better results and how CDP has implemented it into their business. For information on "What is GEMBA?" watch this 1-minute video: https://www.youtube.com/watch?v=8RvfQlx4cxE Join us over on Facebook in the DSO Secrets Facebook Group.
54: Discipline w/Guest host Dr. Charles Moser
September 20, 2019 19:37 - 12 minutes - 27.5 MBListen in on today's episode with Guest Host Dr. Charles Moser as he discusses the topic of discipline. Episodes referenced on creating SOP's: E30 SOP Hacks with Emmet Scott. Join us over on Facebook in the DSO Secrets Facebook Group. To contact Dr. Charles email him at: [email protected]
53: The Anxiety Cycle vs The Confidence Cycle
September 19, 2019 00:04 - 29 minutes - 68.5 MBListen in on today's episode with Emmet Scott as he dives into the anxiety cycle. Emmet dives into how to identify anxiety, how to deal with it, and ways to break this cycle. Join us over on Facebook in the DSO Secrets Facebook Group.
52: Principles of Success w/Guest host Dr. Charles Moser
September 02, 2019 23:05 - 16 minutes - 38.6 MBListen in on today's episode with Guest Host Dr. Charles Moser as he discusses the Principles of Success. Join us over on Facebook in the DSO Secrets Facebook Group. To contact Dr. Charles email him at: [email protected]