183: Department Growth: The First Right Question

In this episode, Emmet discusses the first right question you need to be asking when you're looking at department issues and department growth: recommending to start by defining what that department is. He overviews why you can’t make appropriate hiring decisions for a department or solve related challenges if you have not first defined its purpose including roles and responsibilities. He gives some tactical examples and shows how to expand this principle into other areas you are leading and growing in your dental group.