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CAR WASH The Podcast

392 episodes - English - Latest episode: 15 days ago - ★★★★★ - 68 ratings

CAR WASH The Podcast is your source for real stories and real business insights from the experts – both in and out of the car wash industry. Our show helps investors, owners, operators and managers think about ways to enhance their business. Our podcast is a free on-demand audio program that provides information on the latest trends impacting the industry, tips from successful industry leaders, and inspiration for our listeners.

Entrepreneurship Business Education businessowner carwash carwashbusiness carwashindustry carwashing carwashingbusiness carwashingindustry carwashmanager carwashoperator carwashowner
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Episodes

Season 2, Episode 56: Mammoth Holdings And The Entrepreneurial Partnership Model

May 12, 2021 09:00 - 11 minutes - 10.2 MB

We all know, that, In the last few years, the car wash industry has been growing and consolidating with increasing speed, and a big part of that has been the growing presence of private equity interests in the industry. And we’re seeing it on both the operator and supplier sides of the industry. The reality though, is that the professional car wash industry does remain a highly fragmented industry. That means there is a lot of opportunity for companies looking to grow through acquisitions, ...

Episode 180: Get Back Time And Get Better Social Media In Minutes

May 06, 2021 20:38 - 32 minutes - 30.1 MB

You want to spend less time, creating more valuable content, that drives customers to your business. Let's do it! Join our experts today to talk about which platforms you should be on, and how to manage the chaos. Beth Martin from Express Wash Concepts, Sam Sousa from All American Express, and Wade Keith from Breeze Thru Car Wash join us to share their marketing knowledge!

Season 2, Episode 55: Get Back Time And Get Better Social Media In Minutes

May 06, 2021 20:38 - 32 minutes - 30.1 MB

You want to spend less time, creating more valuable content, that drives customers to your business. Let's do it! Join our experts today to talk about which platforms you should be on, and how to manage the chaos. Beth Martin from Express Wash Concepts, Sam Sousa from All American Express, and Wade Keith from Breeze Thru Car Wash join us to share their marketing knowledge!

Season 2, Episode 54: Doubling Your Unlimited Sign Ups and Going Cashless

April 28, 2021 13:13 - 19 minutes - 17.8 MB

In this episode we learn how Willy Beumer made the choice to go cashless at his wash, and we get tips on how to double your unlimited monthly plan sign ups with a single small tweak.

Episode 179: Doubling Your Unlimited Sign Ups and Going Cashless

April 28, 2021 13:13 - 19 minutes - 17.8 MB

In this episode we learn how Willy Beumer made the choice to go cashless at his wash, and we get tips on how to double your unlimited monthly plan sign ups with a single small tweak.

Season 2, Episode 53: Tyler Slaughter Joins Us To Talk Process And Share His Story

April 21, 2021 09:00 - 21 minutes - 19.4 MB

In this episode we’re talking to Tyler Slaughter from Camel Express. We get his personal story and we get great insight into how they keep their talent bench full and live by the mantra of two positions ahead. Plus, get insight into Tyler’s commitment to process, team building, and giving back to the car wash industry.

Episode 178: Tyler Slaughter Joins Us To Talk Process And Share His Story

April 21, 2021 09:00 - 21 minutes - 19.4 MB

In this episode we’re talking to Tyler Slaughter from Camel Express. We get his personal story and we get great insight into how they keep their talent bench full and live by the mantra of two positions ahead. Plus, get insight into Tyler’s commitment to process, team building, and giving back to the car wash industry.

Season 2, Episode 52: Talking Chemistry, Technology and Partnerships with Arcadian Services

April 14, 2021 09:00 - 42 minutes - 39.2 MB

In this episode we get to sit down with Arcadian Services. Arcadian does several things in the car wash space, but today we’re going to focus on talking about chemistry, chemistry education and technology, and relationships. Kipp Kofsky and Mark Wells drop knowledge on us!  We talk a lot today about customer experience, and how to enhance that and we often come back to talking about things like employees and their interactions, lighting, reducing pain points for customers. But chemistry rea...

Episode 177: Talking Chemistry, Technology and Partnerships with Arcadian Services

April 14, 2021 09:00 - 42 minutes - 58.8 MB

In this episode we get to sit down with Arcadian Services. Arcadian does several things in the car wash space, but today we’re going to focus on talking about chemistry, chemistry education and technology, and relationships. Kipp Kofsky and Mark Wells drop knowledge on us!  We talk a lot today about customer experience, and how to enhance that and we often come back to talking about things like employees and their interactions, lighting, reducing pain points for customers. But chemistry rea...

Episode 176: Customer Journey Map Creation

April 07, 2021 07:00 - 48 minutes - 44.3 MB

In this episode, we get to hear from two experts who have gone through the Customer Journey Map creation exercise and are using it in their business. If you're looking for ways you can better understand your customers, and better map the experience to those customers ... this is for you. Customer Journey Maps give you a document that you can leverage in your brand framework to help everyone in your business stay on brand.

Season 2, Episode 51: Customer Journey Map Creation

April 07, 2021 07:00 - 48 minutes - 44.4 MB

In this episode, we get to hear from two experts who have gone through the Customer Journey Map creation exercise and are using it in their business. If you're looking for ways you can better understand your customers, and better map the experience to those customers ... this is for you. Customer Journey Maps give you a document that you can leverage in your brand framework to help everyone in your business stay on brand.

Episode 175: Minimum Wage and More HR Considerations With Claudia St. John - Part 2

March 31, 2021 07:00 - 35 minutes - 32.8 MB

In this episode of CAR WASH The Podcast, David Begin talks to Human Resources expert Claudia St. John at Affinity HR Group.In part 1, you get to hear about some of the changes you need to be mindful of. We get to talk about minimum wage increases and what that can mean for businesses. Plus increasing disparity among state labor laws is creating some migrations that are having impacts.

Season 2, Episode 50: Minimum Wage and More HR Considerations With Claudia St. John - Part 2

March 31, 2021 07:00 - 35 minutes - 32.9 MB

In this episode of CAR WASH The Podcast, David Begin talks to Human Resources expert Claudia St. John at Affinity HR Group.In part 1, you get to hear about some of the changes you need to be mindful of. We get to talk about minimum wage increases and what that can mean for businesses. Plus increasing disparity among state labor laws is creating some migrations that are having impacts.

Episode 174: Minimum Wage and More HR Considerations With Claudia St. John - Part 1

March 24, 2021 07:00 - 27 minutes - 24.8 MB

In this episode of CAR WASH The Podcast, David Begin talks to Human Resources expert Claudia St. John at Affinity HR Group. In part 1, you get to hear about some of the changes you need to be mindful of. We get to talk about minimum wage increases and what that can mean for businesses. Plus increasing disparity among state labor laws is creating some migrations that are having impacts.

Season 2, Episode 49: Minimum Wage and More HR Considerations With Claudia St. John - Part 1

March 24, 2021 07:00 - 27 minutes - 24.9 MB

In this episode of CAR WASH The Podcast, David Begin talks to Human Resources expert Claudia St. John at Affinity HR Group. In part 1, you get to hear about some of the changes you need to be mindful of. We get to talk about minimum wage increases and what that can mean for businesses. Plus increasing disparity among state labor laws is creating some migrations that are having impacts.

Episode 173: Josh Fedie and How to Sell More of Everything

March 17, 2021 07:00 - 35 minutes - 32.5 MB

In this episode, we talk about all the ways you can sell more. Whether it's focusing on unlimited club memberships or more retail washes, these tips will change the game. We dive in on buyer and seller enablement to define those terms and provide insight you can use now!

Season 2, Episode 48: Josh Fedie and How to Sell More of Everything

March 17, 2021 07:00 - 35 minutes - 32.6 MB

In this episode, we talk about all the ways you can sell more. Whether it's focusing on unlimited club memberships or more retail washes, these tips will change the game. We dive in on buyer and seller enablement to define those terms and provide insight you can use now!

Season 2, Episode 47: Scott Pashley from EverWash Talks Contactless

March 10, 2021 08:00 - 49 minutes - 45.2 MB

In this episode, David Begin and Scott Pashley talk about the origin of EverWash. Spoiler alert, EverWash comes at the business with multi-industry subscription sales experience. Plus, they'll dive in to big data conversations and how to leverage that data without leaving your customers uneasy. Plus, the importance of staffing your pay stations in tunnel operations, and the potential for membership models in In-bay automatic operations.

Episode 172: Scott Pashley from EverWash Talks Contactless

March 10, 2021 08:00 - 49 minutes - 45.1 MB

In this episode, David Begin and Scott Pashley talk about the origin of EverWash. Spoiler alert, EverWash comes at the business with multi-industry subscription sales experience. Plus, they'll dive in to big data conversations and how to leverage that data without leaving your customers uneasy. Plus, the importance of staffing your pay stations in tunnel operations, and the potential for membership models in In-bay automatic operations.

Season 2, Episode 46: Assessing For Sale Part 2 with Mike Finger

March 03, 2021 08:00 - 25 minutes - 23 MB

In part two of this this two-part episode of CAR WASH, The Podcast, David Begin talks with Mike Finger, CEO of Exit Oasis. Mike focuses on helping small business owners assess their business for sale and assist owners in getting the business ready for a potential sale. Mike and David talk about the pitfalls of selling a small business and some of the myths associated with owners who do not think about selling their business until it becomes too late. If you want more information about Mike F...

Episode 171: Assessing For Sale Part 2 with Mike Finger

March 03, 2021 08:00 - 25 minutes - 22.9 MB

In part two of this this two-part episode of CAR WASH, The Podcast, David Begin talks with Mike Finger, CEO of Exit Oasis. Mike focuses on helping small business owners assess their business for sale and assist owners in getting the business ready for a potential sale. Mike and David talk about the pitfalls of selling a small business and some of the myths associated with owners who do not think about selling their business until it becomes too late. If you want more information about Mike F...

Episode 170: Assessing For Sale Part 1 with Mike Finger

February 24, 2021 08:00 - 26 minutes - 23.9 MB

In part one of this this two-part episode of CAR WASH, The Podcast, David Begin talks with Mike Finger, CEO of Exit Oasis. Mike focuses on helping small business owners assess their business for sale and assist owners in getting the business ready for a potential sale. Mike and David talk about the pitfalls of selling a small business and some of the myths associated with owners who do not think about selling their business until it becomes too late. If you want more information about Mike F...

Season 2, Episode 45: Assessing For Sale Part 1 with Mike Finger

February 24, 2021 08:00 - 26 minutes - 24 MB

In part one of this this two-part episode of CAR WASH, The Podcast, David Begin talks with Mike Finger, CEO of Exit Oasis. Mike focuses on helping small business owners assess their business for sale and assist owners in getting the business ready for a potential sale. Mike and David talk about the pitfalls of selling a small business and some of the myths associated with owners who do not think about selling their business until it becomes too late. If you want more information about Mike F...

Episode 169: American Gladiator And The Keys To Processing Cars

February 17, 2021 08:00 - 44 minutes - 60.7 MB

Co-hosts David Begin and Matt DeWolf wax nostalgic about childhood shows and tennis ball cannons ... and they also cover a few key elements to processing cars. Spoiler alert ... keys are consistency, process, training, and good chemistry.

Season 2, Episode 44: American Gladiator And The Keys To Processing Cars

February 17, 2021 08:00 - 44 minutes - 40.4 MB

Co-hosts David Begin and Matt DeWolf wax nostalgic about childhood shows and tennis ball cannons ... and they also cover a few key elements to processing cars. Spoiler alert ... keys are consistency, process, training, and good chemistry.

Episode 168: Next Wave of PPP

February 10, 2021 21:14 - 34 minutes - 32 MB

Brad Mewes joins David Begin on this episode to talk about the new PPP process and how businesses can best take advantage of the opportunities available. Mewes is the founder of Covid19Loans.org, a company that helps secure Loan Forgiveness for business owners whose business has been affected by COVID-19.

Season 2, Episode 43: Next Wave of PPP

February 10, 2021 21:14 - 34 minutes - 32.1 MB

Brad Mewes joins David Begin on this episode to talk about the new PPP process and how businesses can best take advantage of the opportunities available. Mewes is the founder of Covid19Loans.org, a company that helps secure Loan Forgiveness for business owners whose business has been affected by COVID-19.

Episode 167: Getting More Customers and Keeping Them Leveraging Consumer Study Intel

February 03, 2021 23:19 - 36 minutes - 33.7 MB

In this audio version of our weekly video program, we jump headfirst into some interesting findings from the latest ICA Consumer Study. We gathered a panel of experts to share their thoughts on how to attract (and retain) more customers. Anne Mauler at Soapy Joe's, Wade Keith from Breeze Thru, and Sam Sousa from All American Express are in the hot seat!

Season 2, Episode 42: Getting More Customers and Keeping Them Leveraging Consumer Study Intel

February 03, 2021 23:19 - 36 minutes - 33.8 MB

In this audio version of our weekly video program, we jump headfirst into some interesting findings from the latest ICA Consumer Study. We gathered a panel of experts to share their thoughts on how to attract (and retain) more customers. Anne Mauler at Soapy Joe's, Wade Keith from Breeze Thru, and Sam Sousa from All American Express are in the hot seat!

Season 2, Episode 41: The State Of Things

January 14, 2021 01:43 - 29 minutes - 27.2 MB

In this episode of CAR WASH The Podcast, we share the audio only version of The State Of Things with ICA CEO Eric Wulf and ICA President Ken Littrell. We get a great look at what's coming in 2021, how the Association pivoted and what it's been working on in absence of The Car Wash Show. Plus, a giant ball of excitement around looking forward to The Car Wash 2021 in Las Vegas!

Episode 166: The State Of Things

January 14, 2021 01:43 - 29 minutes - 27.2 MB

In this episode of CAR WASH The Podcast, we share the audio only version of The State Of Things with ICA CEO Eric Wulf and ICA President Ken Littrell. We get a great look at what's coming in 2021, how the Association pivoted and what it's been working on in absence of The Car Wash Show. Plus, a giant ball of excitement around looking forward to The Car Wash 2021 in Las Vegas!

Episode 165: What We're Looking Forward to in 2021

January 06, 2021 08:00 - 27 minutes - 38 MB

David Begin and Matt DeWolf turn their attention to the future to talk all things 2021. Take a ride with us as we explore what habits may stick, and what the future is going to look like.

Season 2, Episode 40: What We're Looking Forward to in 2021

January 06, 2021 08:00 - 27 minutes - 25.3 MB

David Begin and Matt DeWolf turn their attention to the future to talk all things 2021. Take a ride with us as we explore what habits may stick, and what the future is going to look like.

Season 2, Episode 39: What We've Learned From 2020

December 30, 2020 21:03 - 24 minutes - 22.3 MB

In this episode, David Begin and Matt DeWolf work through a few key learnings for business owners, and human beings, from 2020.

Episode 164: What We've Learned From 2020

December 30, 2020 21:03 - 24 minutes - 33.4 MB

In this episode, David Begin and Matt DeWolf work through a few key learnings for business owners, and human beings, from 2020.

Episode 163: Exclusive Un-Released Interview with Retail Prophet

December 23, 2020 08:00 - 16 minutes - 15.4 MB

In this episode, we throwback to an audio interview recorded outside The Car Wash Show trade show floor in 2019. Doug Stephens, one of the speakers at The Show, talks to us about the importance of creating enhanced customer experiences that help you stand out in an increasingly competitive market.  Living up to his Retail Prophet name, Stephens' insights carry weight today, so you don't want to miss this gem!

Season 2, Episode 38: Exclusive Un-Released Interview with Retail Prophet

December 23, 2020 08:00 - 16 minutes - 15.5 MB

In this episode, we throwback to an audio interview recorded outside The Car Wash Show trade show floor in 2019. Doug Stephens, one of the speakers at The Show, talks to us about the importance of creating enhanced customer experiences that help you stand out in an increasingly competitive market.  Living up to his Retail Prophet name, Stephens' insights carry weight today, so you don't want to miss this gem!

Episode 162: Best Approaches for Online Reviews

December 09, 2020 18:01 - 36 minutes - 33.1 MB

In this episode, we dive in to best approaches for handling online reviews, along with a lively discussion around Yelp, and some insight into where these marketing experts are spending their digital dollars today. Join Beth Martin from Moo Moo Express Car Wash, Sam Sousa from All American Express Car Wash and Nick Lopez of Bubble Bath Car Wash for this lively discussion! If you're interested in the sample Beth shares in this episode, it can be downloaded here!

Season 2, Episode 37: Best Approaches for Online Reviews

December 09, 2020 18:01 - 36 minutes - 33.2 MB

In this episode, we dive in to best approaches for handling online reviews, along with a lively discussion around Yelp, and some insight into where these marketing experts are spending their digital dollars today. Join Beth Martin from Moo Moo Express Car Wash, Sam Sousa from All American Express Car Wash and Nick Lopez of Bubble Bath Car Wash for this lively discussion! If you're interested in the sample Beth shares in this episode, it can be downloaded here!

CAR WASH The Podcast Episode 161 - Stinger Chemical, Warren Davis, The Chemistry of The Car Wash

December 02, 2020 23:13 - 39 minutes - 35.7 MB

Warren Davis from Stinger Chemical joins David Begin to share the story of how Stinger Chemical got started. Not familiar? You're in luck! We get into paint technology changes in today's automobile and have a robust conversation around softer clear coats, the increased ability to correct and clean, and the increased longevity of car wash products. We'll also spend some quality time talking ceramics. You're welcome!

Season 2, Episode 36 - Stinger Chemical, Warren Davis, The Chemistry of The Car Wash

December 02, 2020 23:13 - 39 minutes - 35.8 MB

Warren Davis from Stinger Chemical joins David Begin to share the story of how Stinger Chemical got started. Not familiar? You're in luck! We get into paint technology changes in today's automobile and have a robust conversation around softer clear coats, the increased ability to correct and clean, and the increased longevity of car wash products. We'll also spend some quality time talking ceramics. You're welcome!

Episode 160: Reuven Birnkrant And David Begin Talk Car Wash Financing

November 25, 2020 08:00 - 51 minutes - 47 MB

Reuven Birnkrant, CEO of PetroCal Associates, joins David Begin to share insight and expertise in all things car wash finance. We dive in to the nuance that comes with financing your next car wash project. Historically low financing rates and strong credit terms are available in today's market creating a favorable environment for expansion and growth opportunities.

Season 2, Episode 35: Reuven Birnkrant And David Begin Talk Car Wash Financing

November 25, 2020 08:00 - 51 minutes - 47.2 MB

Reuven Birnkrant, CEO of PetroCal Associates, joins David Begin to share insight and expertise in all things car wash finance. We dive in to the nuance that comes with financing your next car wash project. Historically low financing rates and strong credit terms are available in today's market creating a favorable environment for expansion and growth opportunities.

Episode 159: Belts, Video Queueing and More with Michael Timmer at Wash U

November 11, 2020 08:00 - 14 minutes - 13.6 MB

We had the chance to talk with Michael Timmer from WashU in Illinois about his love of belt conveyors, his double tunnel operation in Burbank with a truly innovative video queueing softrware, and we hear a great story of turning potential negative customer interactions into repeat customers. WashU operates four locations in Illinois, with plans to continue expansion. What makes WASH U a revolutionary new car wash experience? We provide an exceptional clean. We think GREEN. We use environ...

Season 2, Episode 34: Belts, Video Queueing and More with Michael Timmer at Wash U

November 11, 2020 08:00 - 14 minutes - 13.6 MB

We had the chance to talk with Michael Timmer from WashU in Illinois about his love of belt conveyors, his double tunnel operation in Burbank with a truly innovative video queueing softrware, and we hear a great story of turning potential negative customer interactions into repeat customers. WashU operates four locations in Illinois, with plans to continue expansion. What makes WASH U a revolutionary new car wash experience? We provide an exceptional clean. We think GREEN. We use environ...

Stuart Williams Shares Big Plans For Mr. Clean Brand Growth

November 04, 2020 16:26 - 24 minutes - 22.4 MB

We had the opportunity to visit with Stuart Williams of Mr. Clean just before the company accelerated its growth in 2020. Big things are planned for this well-known consumer brand. Listen in to hear what they're upto. --- Send in a voice message: https://anchor.fm/car-wash-the-podcast/message

Episode 158: Stuart Williams Shares Big Plans For Mr. Clean Brand Growth

November 04, 2020 16:26 - 24 minutes - 22.4 MB

We had the opportunity to visit with Stuart Williams of Mr. Clean just before the company accelerated its growth in 2020. Big things are planned for this well-known consumer brand. Listen in to hear what they're upto.

Season 2, Episode 33: Stuart Williams Shares Big Plans For Mr. Clean Brand Growth

November 04, 2020 16:26 - 24 minutes - 22.4 MB

We had the opportunity to visit with Stuart Williams of Mr. Clean just before the company accelerated its growth in 2020. Big things are planned for this well-known consumer brand. Listen in to hear what they're upto.

Episode 157: Consumer Habits Are A Changin'

October 28, 2020 17:21 - 33 minutes - 30.5 MB

Check out this SPECIAL EDITION marketing panel as we talk about consumer habits changes, traffic patterns and cutting through the noise! Plus, a rousing game of Thumbs Up/Thumbs Down and what it's like to start an unlimited program in 2020! Thanks to Sean McBride, Wade Keith and Anne Mauler for joining Matt DeWolf in this episode!

Season 2, Episode 32: Consumer Habits Are A Changin'

October 28, 2020 17:21 - 33 minutes - 30.4 MB

Check out this SPECIAL EDITION marketing panel as we talk about consumer habits changes, traffic patterns and cutting through the noise! Plus, a rousing game of Thumbs Up/Thumbs Down and what it's like to start an unlimited program in 2020! Thanks to Sean McBride, Wade Keith and Anne Mauler for joining Matt DeWolf in this episode!