CAR WASH The Podcast
392 episodes - English - Latest episode: 15 days ago - ★★★★★ - 68 ratingsCAR WASH The Podcast is your source for real stories and real business insights from the experts – both in and out of the car wash industry. Our show helps investors, owners, operators and managers think about ways to enhance their business. Our podcast is a free on-demand audio program that provides information on the latest trends impacting the industry, tips from successful industry leaders, and inspiration for our listeners.
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Episodes
Episode 89: Feeling Overwhelmed?
July 17, 2019 08:00 - 41 minutes - 37.7 MBIn this episode of The How of Carwashing, David Begin and Henry Lopez sit down and talk about way to combat overwhelm. How can eating right and exercise help you fight burn out? What benefits does keeping a planner for your business do? David discusses how only picking 3 goals to complete for the day can help you feel more accomplished and relaxed. Henry goes over how check lists help him stay organized and make sure he doesn't forget anything important.
Episode 88: Creating a Winning Carwash Team
July 10, 2019 08:00 - 51 minutes - 47.3 MBIn this episode of The How of Carwashing, David Begin interviews Dean Savoca, Founder of the Savoca Performance Group based in Denver Colorado. Dean’s has extensive experience helping world class organizations like the Broadmoor Hotel and Northwestern Mutual insurance build teams that are aligned to the company’s vision and culture. Dena explains how great teams are created and the pitfalls of dysfunctional teams.
Episode 87: Using your "Fringe Time" to your Advantage
July 03, 2019 08:00 - 19 minutes - 18 MBIn this Episode of The How of Carwashing, David Begin talks about the issue of “Fringe Time” and how fringe time can be a silent killer of productivity. David discusses the importance of using fringe time and some techniques on how you can get started on the projects and goals you have been putting off.
Episode 86: The Value and Trials of Business Partnerships
June 26, 2019 08:00 - 32 minutes - 29.8 MBIs being in a business partnership the right move for your small business? In this episode of the How of Carwashing, David Begin and Henry Lopez revisit the topic of partnerships in small business. They go over what kinds of challenges small business owners have to overcome while in a partnership. David and Henry also go over what benefits a partnership brings! This special episode was released on our sister podcast, The How of Business and is applicable to carwash owners too!
Episode 85: Partnering with your Carwash Distributor
June 19, 2019 08:00 - 30 minutes - 28.2 MBIn this episode of the How of Carwashing, David Begin and Henry Lopez discuss the importance of a “partnership” mindset with your local distributor and the elements of a successful partnership. David and Henry also discuss the challenges that face distributors and how you, as a carwash owner and operator can help your distributor remain successful and be your ally.
84: Understanding How to use Employee Evaluations to Retain Employees
June 12, 2019 08:00 - 29 minutes - 27.3 MBIn this episode of the How of Carwashing, David Begin discusses his experience with employee evaluations and how this tool can be used to increase the likelihood of an employee becoming successful at your carwash. Monitoring and increasing the number of one on one’s (1:1) with your employees will create a culture of accountability and allow you to address the issues that are associated with new employee development.
84: Understanding How to use Employee Evaluations to Retain Employees
June 12, 2019 08:00 - 29 minutes - 27.7 MBIn this episode of the How of Carwashing, David Begin discusses his experience with employee evaluations and how this tool can be used to increase the likelihood of an employee becoming successful at your carwash. Monitoring and increasing the number of one on one’s (1:1) with your employees will create a culture of accountability and allow you to address the issues that are associated with new employee development.
83: Takeaways from the 2019 Car Wash Show
June 05, 2019 08:00 - 24 minutes - 22 MBIn this episode of the How of Carwashing, David Begin gives his perspective on the 2019 Car Wash Show and the major themes and takeaways presented at the Nashville TN event. David reviews how the carwash world is changing for both owners, operators and even carwash suppliers. David also gives you some takeaways to help you plan and prepare for the changes that are coming to our industry.
82: Clean Shiny and Dry - Why no Dry?
May 29, 2019 08:00 - 25 minutes - 23.2 MBWhy is my car not dry? In this episode of the How of Carwashing, David Begin visits with Aaron Green, CEO of Focused Car Wash Solutions based in Denver Colorado. David and Aaron discuss the issues associated with newer equipment configurations and faster tunnel speeds and the effect on our ability to dry cars. Aaron shares his experience with the role that chemistry plays in drying cars some ideas on optimum configurations for blower units and the use of flash dryers at the end of the tunnel.
81: RFID or LPR Technology with Unlimited Club
May 22, 2019 08:00 - 47 minutes - 43.1 MBHow do I know if it’s your car? In this episode of the How of Carwashing, David Begin visits with Aaron Green, CEO of Focused Car Wash Solutions based in Denver Colorado. David and Aaron discuss what they think will be the winner between RFID (chip) and LPR (license Plate Recognition) technologies for the unlimited club program and customer tracking .
80: Car Washing in China
May 15, 2019 08:00 - 39 minutes - 36.1 MBWhat does the Carwashing industry look like on other continents? Executive Director of the International Car Wash Association (ICA), Eric talks about ICA’s recent work with the Chinese car wash association and the partnership agreement forged between the two associations. Eric also give his observations on the Car Wash industry in China and how we can learn new ideas from countries that are able to technologically “leapfrog” developed countries that are burdened with existing infrastructure.
79: It's Show Time-2019 Car Wash Show Preview!
May 08, 2019 08:00 - 22 minutes - 20.7 MBWe love to get together as car washers! In this episode of the How of Carwashing, David Begin talks with Eric Wulf, the Executive Director of the International Car Wash Association (ICA). Eric gives a sneak preview of the upcoming 2019 ICA Car Wash show and talks about the new and exciting educational and networking opportunities taking place. Eric also talks about the other upcoming ICA meeting and show events for 2019, so get out your calendars and make your networking and education plans f...
78: It's 100 Percent Your Fault
May 01, 2019 08:00 - 11 minutes - 10.9 MB“The buck stops here” is a famous quote from President Harry Truman. He was famous for taking responsibility for what happened during his administration. David Begin talks about how as owners and manager we are 100% responsible for what happened at the car wash, whether its good or bad. If we are willing to take 100% responsibility, we gain a freedom to review the origin of the problem and how we can prevent the problem next time.
77: I'm a success, Now What?
April 24, 2019 08:00 - 56 minutes - 52 MBSo, you achieved your goals and you’re still unhappy? It’s a common problem amongst high achieving individuals. In this episode, David Begin speaks with Joan Sotkin of Prosperity Place. Joan Sotkin helps business owners and managers determine what values are important to them personally and how to incorporate those values into their professional life. This episode is not your typical car washing podcast and applies to everyone who strives for success.
76: The Detail in Detailing- Part 2
April 17, 2019 08:00 - 37 minutes - 34.8 MBWhat about the Details? In the Episode of the How of Car washing, Industry expert and consultant Prentice St. Clair talks about how automotive detailing has changed over the years and how the advances in automotive paint technology, polished and sealants have contributed to easier and better finished for vehicles. Prentice talks about the three-step process for detailing the exterior of a vehicle and how carwash owners can take advantage of express detailing as an added profit center for thei...
75: The Detail in Detailing
April 10, 2019 08:00 - 35 minutes - 32.5 MBWhat about the Details? In the Episode of the How of Car washing, Industry expert and consultant Prentice St. Clair talks about how automotive detailing has changed over the years and how the advances in automotive paint technology, polished and sealants have contributed to easier and better finished for vehicles. Prentice talks about the three-step process for detailing the exterior of a vehicle and how carwash owners can take advantage of express detailing as an added profit center for thei...
75: The Detail in Detailing
April 10, 2019 08:00 - 35 minutes - 32.9 MBWhat about the Details? In the Episode of the How of Car washing, Industry expert and consultant Prentice St. Clair talks about how automotive detailing has changed over the years and how the advances in automotive paint technology, polished and sealants have contributed to easier and better finished for vehicles. Prentice talks about the three-step process for detailing the exterior of a vehicle and how carwash owners can take advantage of express detailing as an added profit center for the...
74: The Magic of Processes
April 03, 2019 08:00 - 20 minutes - 19.1 MBIf you want a high performing carwash that lets you sleep well at night and one that your customers love, documented processes are the key. In this episode, David talks about why written processes and procedures are so important for the car wash team and how it translates to a consistent remarkable customer experience. David breaks down how to create written processes easily and quickly and how to make it part of the culture of the car wash organization.
73: She IS the Guy You Want to Talk to
March 27, 2019 08:00 - 38 minutes - 35.2 MBWomen working at your carwash could be your greatest asset! Claire Moore, Chief Content Officer of the International Car Wash Association (ICA) talks with David Begin about the recent Women Leadership Experience, held this past November in Chicago. Claire discussed the topics and presentations of the event and how carwash owners and managers should consider the unique advantages that women bring to the marketplace and to your carwash operation.
72: SW Car Wash Show Quick Talk - Preventive Maintenance Concepts
March 20, 2019 08:00 - 42 minutes - 39.3 MBWhat is the foundation for a good preventive maintenance program? David gives a “Quick Talk” discussion at the 2019 Southwest car wash show in Arlington Tx. David discusses the importance of the everyday task list that carwash employees use to inspect, adjust and tune equipment so that we minimize the number of unexcepted equipment repairs and replacements that sap carwash uptime and maintenance expenses.
71: Good, Fast and Cheap - You can only pick two!
March 13, 2019 08:00 - 23 minutes - 21.4 MBYou want all three, but you can only pick two! David and Henry discuss the concept of the “Project Triangle or the “Iron Triangle” and how it applies to the carwash industry. While we all want to be good, fast and cheap, the forces of running a business day to day will allow you only two of these. Knowing what you are good at and more importantly, what you are not good at or what you don’t plan to be good at will clarify your offering to your customers and your team.
70: Expectations - Can I read your mind?
March 06, 2019 09:00 - 23 minutes - 21.6 MBDoes your team clearly understand what you want? David Shares his management journey with team expectations. David explains how unspoken and unmet expectations are the silent killers of high performing teams.
69: The Happiest Place on Earth
February 27, 2019 09:00 - 15 minutes - 13.9 MBYou, your customers, and your employees should share the same happy place. David Begin shares where his happiest place on Earth is located in his carwash. David goes over how to make your happiest place your employee's happiest place as well. What things should your employees be looking for while a car is in the tunnel? He explains why customers find happiness at the end of the tunnel and how to make sure that your final product lives up to your carwash standards.
68: OSHA - Dancing with the Beast - Part 2
February 20, 2019 09:00 - 33 minutes - 30.9 MBBevin is an Industrial Hygienist with Colorado State University in Fort Collins, Colorado. In this two-part series, Bevin discusses the different types of OSHA inspections and what to do if you encounter an OSHA visit. She also talks about the typical problem areas that carwashes encounter during OSHA inspections. Bevin also give carwash owners some guidance and tips in starting and developing a carwash safety program.
67: OSHA - Dancing with the Beast - Part 1
February 13, 2019 09:00 - 27 minutes - 25.6 MBBevin Luna, Industrial Hygienist with Colorado State University in Fort Collins, Colorado. Bevin talks about OSHA consultation services that other organizations provide throughout the country and how car wash owners and managers can take advantage of this free service. Bevin also discusses the different types of OSHA inspections and what to do if you encounter an OSHA visit. She also talks about the typical problem areas that carwashes encounter during OSHA inspections.
66: Value of Business Coaching with Jimmy Starnes
February 06, 2019 09:00 - 26 minutes - 24.2 MBIn this episode of the How of Carwashing, we visit with Jimmy Starnes, the CEO of Starnes and Associates and a Partner with Mammoth Holdings, a car wash chain located in Atlanta GA. Jimmy shares his knowledge and insights about business coaching. Jimmy shares insight on how Life planning and coaching to lead a small business owner to success. He coaches individuals to corporation teams and strives to help them be organized and find success.
65: Feel Great and Celebrate
January 30, 2019 09:00 - 19 minutes - 17.6 MBHow does your past performance help you build future goals? David Begin shares some of the lessons learned and taught by his Coach Dan Sullivan. As you start the new year with lofty goals, it's important that you review your past performance to see how far you have come. Progress can only be seen if you look backward and not forward. Only looking forward at your future goals and the ideal situation will ultimately bring frustration and unhappiness, since your goals keep moving. David talks a...
64: Selling Your Wash with Mike Finger
January 23, 2019 09:00 - 48 minutes - 44.7 MB90% of small business are unsellable. Considering selling your wash? Mike Finger, the founder of Exit Oasis joins us on the show. Mike shares strategies on how to let go and what to consider when selling your business. When will you be ready? What costs may a small business owner face? Is your business even sellable? Mike has your answers with a simple approach to help small business owners. Mike also shares his personal journey and how he founded Exit Oasis. David Begin is the host of th...
63: Carwash Customers with Jimmy Starnes
January 16, 2019 09:00 - 41 minutes - 37.6 MBThe Carwash Customer, delivering a consistent experience for the three types of car wash customers with Jimmy Starnes. Jimmy is the CEO of Starnes and Associates and a Partner with Mammoth Holdings, a car wash chain located in Atlanta, Georgia. Jimmy shares his knowledge and insights about car wash customers. Jimmy shares how they trained their management team to recognize the three different types of car wash customer and how to address each type. Jimmy also shares what the average car wash...
62: Managing Young Employees with Bruce Tulgan
January 02, 2019 21:24 - 36 minutes - 33 MBManaging Young Employees with Bruce Tulgan. Bruce is an internationally recognized expert on young people in the workplace and one of the leading experts on leadership and management. Bruce is also a best-selling author, including “Not Everyone Gets a Trophy: How to Manage the Millennials”. Bruce shares his insights on managing Millennials and other young employees in our car wash businesses. David Begin is the host of this episode of The How of Carwashing show – helping you start, operate...
61: Key Performance Indicators
December 12, 2018 09:00 - 25 minutes - 23.7 MBKey Performance Indicators (KPIs) for the car wash business with David Begin. David shares the KPIs he believes are important to track and monitor to measure your business performance and for planning. He breaks it down by the different stakeholders of your car wash business, and provides practical examples. A Key Performance Indicator (KPI) is a measurable metric that shows you how effectively you are achieving key objectives for your car wash business. Effective car wash operators and owne...
60: Commercial Insurance with Doug Groves
November 28, 2018 22:00 - 51 minutes - 48.1 MBCommercial Insurance for car wash business owners with Doug Groves. Doug is a small business owner and highly experienced commercial insurance professional. He shares how he got into the insurance industry and valuable tips & advice about insurance for carwash business owners. Do you have the protection you need for your car wash business? What are your liability exposures? Learn the basics, and some important questions to ask, about your car wash business exposure and how to protect yoursel...
59: Tax Update with Diane Gardner
November 15, 2018 17:17 - 40 minutes - 37.3 MBTax Law Update with Diane Gardner, a Certified Tax Coach and an expert at helping small business owners take full advantage of the tax laws. She shares specific examples of how the recent changes to the tax law will impact your car wash business this year, and what you can do to take advantage of the changes and avoid potential issues. As a certified tax coach, she offers a FREE tax analysis for those interested in finding out if they are overpaying their income taxes. Henry Lopez is the h...
58: SBA Lending with Mandy Kuxhausen
October 31, 2018 08:00 - 48 minutes - 44.3 MBSBA lending for the car wash business with Mandy Kuxhausen. Mandy is an expert on Small Business Administration (SBA) lending and a Business Development Officer at TBank. We chat about everything related to SBA loans - from the different SBA lending programs available to the basics of credit worthiness - as an option for financing your car wash business. Mandy’s comprehensive background in all facets of the SBA process, origination, structuring, processing, closing and credit underwriting gi...
57: Cyber Security with Adam Anderson
October 17, 2018 08:00 - 53 minutes - 49.2 MBProtecting your car wash business from cybercrime with Adam Anderson. Adam is an entrepreneur, consultant, author, trainer and cyber security expert. He shares his background, from dropping out of college to launching his own business. He also shares extremely valuable tips & advice on how to avoid cyber crime in our car wash business. Adam’s previous books "Small Business Cyber Security" and "Built to Survive" have helped to position him as the leading expert in the field. His new book, "Th...
56: Brushes, Cloth or Car Wash Media with Ted Yamin
October 03, 2018 08:00 - 59 minutes - 54.4 MBAll about brushes, cloth and other car wash media with Ted Yamin Jr. Ted is one of the owners of Gallop Brush which was founded by his father. His family has been in the car wash industry since the 1950s. Ted shares his valuable insights on everything related to brushes and cloth – from the benefits of the different materials to how to detect when a brush needs to be replaced. David Begin is the host of this episode of The How of Carwashing show – helping you start, operate and grow your c...
55: Human Resource Pt 3 with Claudia St. John
September 19, 2018 08:00 - 25 minutes - 23 MBHR for your car wash business Part 3. This is part 3 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 3 of the series Claudia and David discuss overtime pay, employment law, the value of employee bonuses versus base pay, using other recruitment and retainment incentives, and hiring veterans. David Begin is the host of this episode of The How of Carwashin...
54: Human Resource Pt 2 with Claudia St. John
September 05, 2018 08:00 - 35 minutes - 32.5 MBHR for your car wash business Part 2. This is part 2 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 2 of the series Claudia shares the impacts of regulations (federal, state and local), minimum wage laws, the opioid epidemic, other challenges with finding qualified workers, marijuana laws, and the need for a valid and updated Employee Handbook for your c...
53: Human Resource Pt 1 with Claudia St. John
August 22, 2018 08:00 - 32 minutes - 29.6 MBHuman Resources for your car wash business Part 1. This is part 1 of a 3-part series on the topic of Human Resource. In this series we interview Claudia St. John, a human resource professional, author, and the founder of Affinity HR Group. In this Part 1 of the series Claudia shares her personal background and the challenges she faced with transitioning from the corporate world to starting her own business. David and Claudia also chat about the changes in the workplace since the 2008 recessi...
52: Remarkable Experience with David Begin
August 08, 2018 08:00 - 37 minutes - 34.7 MBDavid shares his recent remarkable experience attending the Masters Golf Tournament. David and Henry chat about the experience and how we can apply some of the observations to our small businesses. How do we deliver remarkable experiences for our car wash customers? David Begin and Henry Lopez are the hosts of this episode of The How of Carwashing show – dedicated to help you start, operate and grow your carwashing business. (TheHowOfCarwashing.com)
51: Eco-Friendly Car Wash with Rob Madrid
July 25, 2018 08:00 - 39 minutes - 36.5 MBA “Green” car wash – how and why with Rob Madrid. Rob is an entrepreneur and experienced car wash industry professional. He shares his interesting background, and the benefits of operating a "green" or environmentally friendly car wash and how they market and communicate this focus to their customers. Rob is the co-owner of Gleam Carwash in Denver, Colorado. He also founded Wash Guru, which offers services to people looking to open carwashes and operators looking to grow existing car wash bu...
50: Fixing vs Solving Problems
July 11, 2018 08:00 - 23 minutes - 21.2 MBFixing a problem compared to actually solving the problem. In a small business, we are constantly challenged with problems that must be addressed. For various reasons, we often rely on quick fixes as opposed to truly addressing the root cause or problem. How can we improve this to improve efficiency and productivity in our small businesses? David Begin and Henry Lopez are the hosts of this episode of The How of Carwashing show – dedicated to help you operate and grow your carwashing busine...
49: Business Appraisals with Jeff Key
June 27, 2018 08:00 - 54 minutes - 50.2 MBCar Wash Business Appraisals with Jeff Key. Jeff Key is an appraiser and principal with the Herron Companies. Jeff shares his experience and knowledge of the car wash industry and how property and business appraisals are used in the process of developing, selling or buying a car wash business. Henry Lopez is the host of this episode of The How of Carwashing show – helping you operate and grow your carwashing business. (TheHowOfCarwashing.com)
48: Business Systems with Marina Darlow
June 13, 2018 08:00 - 52 minutes - 47.6 MBBusiness Systems to grow your car wash business with Marina Darlow. Marina is an engineer by training, but a small business owner by choice. She has a passion for systems and helping small business owners implement systems to improve and grow their companies. Henry Lopez is the host of this episode of The How of Carwashing show – helping you operate and grow your carwashing business. (TheHowOfCarwashing.com)
47: Water Savers Program with Claire Moore
May 23, 2018 08:00 - 30 minutes - 28.1 MBWater Savers Program for the car wash industry. Claire Moore, the COO of the International Carwash Association (ICA), introduces and shares the value and benefits of the Water Savers Program for your car wash business. WaterSavers is a recognition program from the ICA designed to help professional car washes promote their environmentally responsible business practices. Henry Lopez is the host of this episode of The How of Carwashing show – helping you operate and grow your carwashing busin...
46: Historic Car Wash Pt. 2 with Dan Kassel
May 09, 2018 08:00 - 26 minutes - 24.2 MBRedeveloping a historic car wash site with real estate developer Dan Kassel. This is part 2 of David Begin’s conversation with Dan. Dan is a real estate developer, home builder and founder and CEO of Clearwater Communities. Dan is currently re-developing a historic car wash site, first built as a full-serve wash in 1961, in Southern California. Dan is planning to have this historic wash site reopen as an exterior express wash by the end of the year. David Begin is the host of this episode ...
45: Historic Car Wash with Dan Kassel
May 02, 2018 08:00 - 32 minutes - 29.8 MBRedeveloping a historic car wash site with real estate developer Dan Kassel. This is part 1 of David Begin’s conversation with Dan. Dan is a real estate developer, home builder and founder and CEO of Clearwater Communities. Dan is currently re-developing a historic car wash site, first built as a full-serve wash in 1961, in Southern California. Dan shares his background, his initial interest and introduction to the car wash industry, and how he has learned about the how to build and operate ...
44: Car Wash Show 2018 Preview
April 12, 2018 08:00 - 42 minutes - 39 MB2018 Car Wash Show Preview with Eric Wulf, CEO of the International Carwash Association (ICA) and David Begin, co-host of The How of Carwashing podcast. They discuss and preview the up-coming 2018 Car Wash Show in Las Vegas - the must-attend event for car care professionals. There are countless reasons to attend The Car Wash Show 2018. Whether you're looking to discover new products on the 160,000 square foot trade show floor, network with over 8,000 industry professionals or gain new insigh...
43: Critical Thinking Skills
March 28, 2018 08:00 - 22 minutes - 20.3 MBDeveloping Critical Thinking Skills to grow your car wash business with David Begin and Henry Lopez. How to help your team develop better critical thinking skills to help you grow your car wash business. The discussion includes the root causes of why this skill is often underdeveloped, and specific tips and techniques - including the 3-2-1 technique - to help you and your staff develop and improve critical thinking skills. David Begin and Henry Lopez are the hosts of this episode of The Ho...
42: BraveHeart Exit with Randy Long
March 14, 2018 08:00 - 42 minutes - 38.6 MBBusiness Exit planning and preparation with Randy Long. Randy is a small business owner, financial planner, attorney, consultant and author. He shares his life experiences and valuable insights on planning and preparing for your car wash business exit. Randy is CEO of Long Business Advisors, creator of the BraveHeart Planning Process and author of the book, “The BraveHeart Exit, 7 Steps to Creating Your Family Business Legacy”. His unique business perspective, built upon an extensive backgro...