CAR WASH The Podcast
392 episodes - English - Latest episode: 15 days ago - ★★★★★ - 68 ratingsCAR WASH The Podcast is your source for real stories and real business insights from the experts – both in and out of the car wash industry. Our show helps investors, owners, operators and managers think about ways to enhance their business. Our podcast is a free on-demand audio program that provides information on the latest trends impacting the industry, tips from successful industry leaders, and inspiration for our listeners.
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Episodes
Season 2, Episode 7: Staying Sane and Retaining Great Leadership Skills During a Pandemic
May 06, 2020 07:00 - 40 minutes - 37 MBJoin Matt DeWolf for the audio version of one of his Facebook live sessions! He goes through some tips and tricks on how carwash owners can handle COVID-19 in a smart and effective way. Sara Ross joins the podcast to talk about how you can still work efficiently, but not trade in any life or fun living time to work hard. Jimmy Branch also joins the show ands gives the perspective of a carwash owner during these strange times. Join us for a discussion of leadership and teamwork with Carwash, t...
Episode 132: Staying Sane and Retaining Great Leadership Skills During a Pandemic
May 06, 2020 07:00 - 40 minutes - 55.7 MBJoin Matt DeWolf for the audio version of one of his Facebook live sessions! He goes through some tips and tricks on how carwash owners can handle COVID-19 in a smart and effective way. Sara Ross joins the podcast to talk about how you can still work efficiently, but not trade in any life or fun living time to work hard. Jimmy Branch also joins the show ands gives the perspective of a carwash owner during these strange times. Join us for a discussion of leadership and teamwork with Carwash, t...
Season 2, Episode 6: HR Considerations in today's envrionment with Claudia St. John Part 2
April 29, 2020 07:00 - 35 minutes - 32.3 MBIn this Episode of Carwash, The Podcast, David Begin visits with Claudia St. John, CEO of Affinity HR Group and discusses the unique issues that carwash owners and managers deal with during this pandemic. Claudia reviews some of the government programs that are available to carwash owners and managers and what to do if you have employees or family members of employees who might be ill. If you are interested in the services that Affinity HR provides, visit them at https://affinityhrgroup.com/.
Episode 131: HR Considerations in today's envrionment with Claudia St. John Part 2
April 29, 2020 07:00 - 35 minutes - 48.5 MBIn this Episode of Carwash, The Podcast, David Begin visits with Claudia St. John, CEO of Affinity HR Group and discusses the unique issues that carwash owners and managers deal with during this pandemic. Claudia reviews some of the government programs that are available to carwash owners and managers and what to do if you have employees or family members of employees who might be ill. If you are interested in the services that Affinity HR provides, visit them at https://affinityhrgroup.com/.
Episode 130: HR Considerations in today's envrionment with Claudia St. John
April 22, 2020 07:00 - 33 minutes - 46.2 MBIn this Episode of Carwash, The Podcast, David Begin visits with Claudia St. John, CEO of Affinity HR Group and discusses the unique issues that carwash owners and managers deal with during this pandemic. Claudia reviews some of the government programs that are available to carwash owners and managers and what to do if you have employees or family members of employees who might be ill. If you are interested in the services that Affinity HR provides, visit them at https://affinityhrgroup.com/.
Season 2, Episode 5: HR Considerations in today's environment with Claudia St. John
April 22, 2020 07:00 - 33 minutes - 30.8 MBIn this Episode of Carwash, The Podcast, David Begin visits with Claudia St. John, CEO of Affinity HR Group and discusses the unique issues that carwash owners and managers deal with during this pandemic. Claudia reviews some of the government programs that are available to carwash owners and managers and what to do if you have employees or family members of employees who might be ill. If you are interested in the services that Affinity HR provides, visit them at https://affinityhrgroup.com/.
Episode 129- Mark Philipp Interview
April 15, 2020 07:00 - 14 minutes - 19.6 MBIn this episode of Car Wash the Podcast, Matt DeWolf interviews Mark Philipp. Mark Philipp worked for 35 years with Compaq, HP and Dell in the technology industry selling hardware across a large territory. But, after plenty of unpleasant experiences with the TSA and one too many overloaded planes, he decided it was time to make a change.
Season 2, Episode 4: Mark Philipp Interview
April 15, 2020 07:00 - 14 minutes - 13 MBIn this episode of Car Wash the Podcast, Matt DeWolf interviews Mark Philipp. Mark Philipp worked for 35 years with Compaq, HP and Dell in the technology industry selling hardware across a large territory. But, after plenty of unpleasant experiences with the TSA and one too many overloaded planes, he decided it was time to make a change.
Episode 128- Text Marketing in the Carwash with OptSpot
April 08, 2020 07:00 - 49 minutes - 68.2 MBIn this episode of Carwashing, The Podcast, David Begin interviews Levi McClendon, CEO of Optspot. Optspot is a text marketing company focused on the carwash industry. Optspot helps carwash owners and managers increase the frequency of communications with their customers and talks about how Optspot can help owners build a loyal customer base.
Season 2, Episode 3: Text Marketing in the Carwash with OptSpot
April 08, 2020 07:00 - 49 minutes - 45.4 MBIn this episode of Carwashing, The Podcast, David Begin interviews Levi McClendon, CEO of Optspot. Optspot is a text marketing company focused on the carwash industry. Optspot helps carwash owners and managers increase the frequency of communications with their customers and talks about how Optspot can help owners build a loyal customer base.
Episode 127 - Things you can and should do now
April 01, 2020 07:00 - 32 minutes - 44.9 MBIn this Episode of Car wash, The Podcast, Co-Hosts Matt DeWolf and David Begin discuss some of the practical things you can do and should be doing right now to manage your carwash in this pandemic crisis. Car Wash owners and managers should think about completing projects and task that have been on the “back burner” and how to especially use this time for “quality thinking time” to improve your overall car wash strategy for the future.
Season 2, Episode 2: Things you can and should do now
April 01, 2020 07:00 - 32 minutes - 29.8 MBIn this Episode of Car wash, The Podcast, Co-Hosts Matt DeWolf and David Begin discuss some of the practical things you can do and should be doing right now to manage your carwash in this pandemic crisis. Car Wash owners and managers should think about completing projects and task that have been on the “back burner” and how to especially use this time for “quality thinking time” to improve your overall car wash strategy for the future.
Season 2, Episode 1: Welcome to Car Wash the Podcast
March 27, 2020 07:00 - 19 minutes - 18.2 MBIn this Episode of Car Wash the Podcast, Co-Host David Begin and Matt DeWolf say goodbye to The How of Carwashing and hello to Car Wash the Podcast. David and Matt talk about the reasons behind changing the podcast name and format and how teaming up with Car Wash Magazine will provide superior content, interviews, and conversations. We appreciate all of the input that our listeners have given us over the years and we look forward to taking the podcast to the next level.
Episode 00: Welcome to Car Wash the Podcast
March 27, 2020 07:00 - 19 minutes - 27.5 MBIn this Episode of Car Wash the Podcast, Co-Host David Begin and Matt DeWolf say goodbye to The How of Carwashing and hello to Car Wash the Podcast. David and Matt talk about the reasons behind changing the podcast name and format and how teaming up with Car Wash Magazine will provide superior content, interviews, and conversations. We appreciate all of the input that our listeners have given us over the years and we look forward to taking the podcast to the next level.
COVID-19 Information & Discussion for Small Business Owners
March 25, 2020 07:00 - 51 minutes - 46.9 MBA COVID-19 Information and Discussion for Small Business Owners with Henry Lopez and David Begin. Basic information to help you deal with the coronavirus impact on your small business. In this episode of The How of Business podcast, Henry and David share some facts, resources, examples and ideas on how to deal with and prepare for the impact of the corona virus pandemic on your small business.
123: Crisis Management
March 18, 2020 08:00 - 19 minutes - 18 MBIn this episode of the How of Carwashing, David Begin talks about the components of Crisis Management and how Crisis Management should be an integral part of your car wash planning and training. David gives some practical steps and shares cleaning training from White Water Express wash and how they are dealing with the Coronavirus.
The 2020 ICA Show Cancellation
March 17, 2020 11:00 - 41 minutes - 37.8 MBIn this episode of The How of Carwashing David Begin and Matt Dewolf sit down with Ken Littrell and Eric Wulf of the International Carwash Association. Ken and Eric talk about how they answered vendor questions and how they helped vendors to the best of their ability. They talk about what decisions were made and what struggles they had with cancelling the ICA Show
Episode 122: Building Your Personal Brand with Melva Robertson
March 11, 2020 08:00 - 56 minutes - 51.5 MBHow to build your personal brand with Melva Robertson. She shares her personal story & how she helps her clients develop their personal branding.
121: Budget Marketing for Small Business
March 04, 2020 09:00 - 59 minutes - 54.5 MBHow do you plan on budgeting for your small car washing business? Learn to market on a budget for small car wash owners with Melissa Forziat. She shares tips and techniques to manage your marketing strategy and tactics.
Episode 120: Utah Auto Spa With David Begin and Matt Dewolf
February 26, 2020 09:00 - 14 minutes - 13.3 MBIn this episode of The How of Carwashing, Matt Dewolf from Car Wash Magazine interviews Phil D’ Matt D'Agostini of Utah Auto Spa and talks about the opportunities and challenges of an owner of a self serve and In-Bay Automatic (IBA) car wash.
119: Personal Productivity
February 19, 2020 09:00 - 17 minutes - 16.4 MBSystems & tools to stay organized and productive as a small business owner with Henry Lopez. Henry shares his thoughts and tips on personal productivity, including the systems and tools he uses to stay organized and on task. To achieve success as an entrepreneur, you must stay organized and highly productive. The key is to find the tools and systems that work for you, and then use them consistently. Then evolve your system for organization over time to continue improving your personal product...
118: Personal Sacrifice
February 12, 2020 09:00 - 13 minutes - 12.3 MBSacrifice – what are you willing to personally sacrifice to become your own boss and start your first business? If you are already in business, what are you willing to sacrifice further to grow it? Henry Lopez shares his thoughts on the kind of sacrifices that, based on his entrepreneurship experience, you have to be willing to make in order to succeed as a small business owner – particularly when launching your first business.
117: How to Fire an Employee
February 05, 2020 09:00 - 22 minutes - 20.6 MBHenry shares a recommended process and approach for firing or terminating a poor performing employee. The process should include a verbal documented warning, one or more written warnings with specific guidance, a possible suspension without pay, and then a firing the employee. Keeping a bad employee too long usually has a detrimental impact on our small business culture. Be sure to get the advice of an employment attorney before applying any of these practices.
116: Car Wash Chemicals - JBS Industries Part 2
January 29, 2020 09:00 - 34 minutes - 31.9 MBIn this part 2 episode of The How of Carwashing, David Begin visits with Randy Wingert and Erika Fey from JBS Industries. David and the group talk about the evolution of chemicals in the car wash industry and how a good chemical program can enhance your wash quality and your bottom line. The group also talks about the history of the carwash industry and some interesting ideas on where it’s going.
115: Carwash Chemicals- JBS Industries
January 22, 2020 09:00 - 36 minutes - 33.8 MBIn this episode of The How of Carwashing, David Begin visits with Randy Wingert and Erika Frey from JBS Industries. David and the group talk about the evolution of chemicals in the car wash industry and how a good chemical program can enhance your wash quality and your bottom line. The group also talks about the history of the carwash industry and some interesting ideas on where it’s going.
114: Learning to Say No
January 15, 2020 09:00 - 29 minutes - 27.3 MBIn the Episode of The How of Carwashing, David Begin discusses how business and individuals who plan on success in the future will need to say “No” more often. By focusing on both what we want to do and be and more importantly, what we don’t want to do and be, we give ourselves the clarity and bandwidth to be successful and achieve the goals we desire both personally and professionally.
113: Using Metrics in the Carwash
January 08, 2020 09:00 - 28 minutes - 26.4 MBIn this new year episode of The How of Carwashing, David Begin discussed the use of metrics in the carwash and how good metrics can drive performance. David talks about the elements of good metrics and common mistakes that mangers make with metrics.
112: Developing HR Confidence
December 25, 2019 09:00 - 45 minutes - 42 MBIn this episode of The How of Carwashing David and Henry sit down to discuss the benefits of being a student of human resources. Explore new ways to better your small business team. What traits should you look for in a potential employee? How can you diffuse a toxic work environment? David and Henry talk about finding the right people to add to your team and how those people can better your business. When you are confident in your team, you team will be confident in their work!
111: Developing great Team Players for your Small Business with Walt Brown
December 18, 2019 09:00 - 43 minutes - 39.8 MBDeveloping great Team Players for your Small Business with Walt Brown. He is the author of “The Patient Organization" and the textbook for the 7 Question 7 Promise Framework. Walt shares his entrepreneurial story, and how he helps his clients with attracting, engaging, empowering and retaining great team players to build a dream small business.
110: How Phone-based Customer interaction tools can improve the customer experience- Part 2
December 11, 2019 09:00 - 16 minutes - 15 MBOn this part 2 episode of The How of Carwashing, David continues his conversation with Matt McCulloch to discuss systems within a small car washing business! How can Mosaic help you to better understand your customers in the car washing industry? Matt McCulloch goes over the main functionality points of the POS System Mosaic and talks about how it can help you organize your car wash so it can operate with no problems!
109: How Phone-based Customer interaction tools can improve the customer experience
December 04, 2019 09:00 - 31 minutes - 29.1 MBOn this episode of The How of Carwashing, David sits down with Matt McCulloch to discuss systems within a small car washing business! How can Mosaic help you to better understand your customers in the car washing industry? Matt McCulloch goes over the main functionality points of the POS System Mosaic, and talks about how it can help you organize your car wash so it can operate with no problems!
108: Understanding the Mindset of an Entrepreneur
November 27, 2019 09:00 - 42 minutes - 38.7 MBIn this episode of the How of Carwashing, David Begin sits down with Joe Trodden of Mindsets Experts to talk about mindsets of entrepreneurs! What are the benefits of having goals as an entrepreneur? How can enhancing your communication skills better your small car washing business and your employees? Find out how tweaking your business rules can empower and inspire your staff. Joe Trodden discusses the benefits of understanding yourself first so you can better understand your small business!
107: Using Belt Technologies in the Carwash - Part 2
November 20, 2019 09:00 - 29 minutes - 26.8 MBIn this part 2 episode of The How of Carwashing, David Begin continues his conversation with Rob Stephenson about belt technologies within your small car washing business! How can belt technology improve your carwash and customer experience? What are things you need to check and look out for when investing in a belt for your car wash. David and Rob go over all the details you need to make the right choice for your car washing business!
106: Using Belt Technologies in the Carwash - Part 1
November 13, 2019 09:00 - 40 minutes - 37.4 MBIn this episode of The How of Carwashing, David Begin talks with Rob Stephenson about belt technologies within your small car washing business! How can belt technology improve your carwash and customer experience? What are things you need to check and look out for when investing in a belt for your car wash. David and Rob go over all the details you need to make the right choice for your car washing business!
Episode 105: Turn your Car Wash Video System into an Intelligent Business Advisor
November 06, 2019 09:00 - 41 minutes - 37.5 MBIn this episode of The How of Carwashing, David Begin talks with Anoop Kanthan, Co-Founder of OmniX Labs about their exciting new technology for car wash owners and operators. By using a carwash’ s existing video cameras and though the use of machine learning and AI algorithms, omniX labs can automatically give you insights into your business that will help you and your management team manage and run your wash more effectively.
104: Using Automated HR Systems in your Carwash
October 30, 2019 08:00 - 49 minutes - 45.6 MBIn this episode of The How of Carwashing David sits down with Riley Babcock of talentReef to talk about Human Resource systems within your small business! Making your carwash environment employee friendly will help you get the best out of your employees. Riley shares how mobile friendly telentReef is and how it helps to customize your employee's access to trainging, preformance management and connecting with the employer. See how talentReef can transofrm your small carwashing business!
103: Transforming the Culture of a Car Wash Chain Part 2
October 23, 2019 08:00 - 35 minutes - 32.2 MBIn part 2 of this episode of the How of Car Washing, David Begin interviews Matt Brunk, District Manager of Car Wash Express, USA. Matt and David continue to discuss the culture transformation of Wild Blue Car Wash over the past 1.5 years before the sale and talk about the tools and methods used to create a high-performing team that served the customer.
102: Transforming the Culture of a Car Wash Chain Part 1
October 16, 2019 08:00 - 30 minutes - 27.7 MBIn this Episode of the How of Car Washing, David Begin interview Matt Brunk, District Manager of Car Wash Express, USA. Matt and David discussed the culture transformation of Wild Blue Car Wash over the past 1.5 years before the sale and talks about the tools and methods used to create a high-performing team that served the customer.
101: Millennials in the Workforce
October 09, 2019 08:00 - 55 minutes - 51.2 MBMotivating & leading Millennial employees in your small business, with Chris Tuff. Chris is an entrepreneur and author of "The Millennial Whisperer: The Practical, Profit-Focused Playbook for Working With and Motivating the World’s Largest Generation". Chris shares his experience, insights and practical tips to help us better manage and lead our millennial workforce.
100: Our 100th Episode
October 02, 2019 08:00 - 33 minutes - 30.4 MBOur 100th Episode! – In this Episode of the How of Carwashing, David Begin and Henry Lopez celebrate the milestone of producing the 100th episode of the How of Car Washing. David and Henry discuss their favorite and most popular past episodes and talk about how the podcast has transformed over the past 2.5 years. A big thanks to all of our listeners and sponsors who supported us, and we look forward to the next 100 episodes.
99: What Happens When you Sell your Car Wash
September 25, 2019 08:00 - 54 minutes - 50.3 MBSelling our car wash business with Henry Lopez & David Begin. Henry and David announce and discuss the recent sale of the highly successful exterior-express car wash business, Wild Blue Carwash, with three locations in Colorado. They share highlights of how and why they decided to sell this small business, the emotions associated with the sale, the process they followed, and what’s next for each of them.
98: Standards Vs. Expectations
September 18, 2019 08:00 - 25 minutes - 23.3 MBIn this episode of the How of Carwashing, David talks about the differences between standards in a Car Wash organization and the expectations managers and owners have of those standards. David discusses highlight from Amazon’s Jeff Bezos’s 2018 shareholder letter and how Amazon thinks about and implements high standards. If you struggle with standards (too high or non-existent) this podcast will give you some practical tips to manage your standards.
97: Trade Shows
September 11, 2019 08:00 - 55 minutes - 50.6 MBTrade Shows for small business with industry veteran Chris Kappes. Chris is the founder and Chief Operating Officer at Exhibitshub – a technology company transforming the exhibiting experience. He shares his entrepreneurial story, including why he decided to become his own boss, and then provides his insights and tips on how to get the most from a trade show or other event for your small business.
Episode 96: The Benefits of Gratitude in the Carwash Business
September 04, 2019 08:00 - 31 minutes - 28.5 MBIn this episode of the How of Carwashing, David Begin talks about the value of gratitude and thankfulness and how we can apply these timeless principals in the car wash environment. David also talks about how you can take a day that’s not working for you and with a few simple techniques, quickly change your mindset into one that makes you feel fantastic and gives you energy to serve your team and your customers.
95: Preparing and Executing a Car Wash Shutdown
August 28, 2019 08:00 - 44 minutes - 40.7 MBIn this Episode of the How of Carwashing, David Begin interviews his operations manager, Matt Brunk about the recent shutdown performed at one of the sites. David and Matt contrast this shutdown with one conducted last year and give listeners tips and tricks to make the shutdown go as smooth as possible.
94: Protecting against Cyber crime at your carwash
August 21, 2019 08:00 - 43 minutes - 39.8 MBIn this episode of the How of Carwashing, David Begin interviews Adam Anderson, an entrepreneur, consultant, trainer, author and cyber security expert. He shares his background, from dropping out of college to launching his own security consulting business. Adam discusses the state of cyber security and the challenges that all businesses, large and small face in today’s online world. Adam shares practical and easy to implement tips & advice on how to avoid cyber-crime at our carwash facilities.
93: The 5 Levels of Leadership
August 14, 2019 08:00 - 42 minutes - 38.9 MBIn this Episode of the How of Car Washing, David and Henry discuss the challenges of leadership in the car wash environment and the characteristics of good leaders. David and Henry use excerpts the book from John C. Maxwell, “How Successful People Lead.” David and Henry talk about the 5 Levels and how owner and managers should focus on the essential elements of leadership and how leadership training and development always creates the best performing teams.
92: All things HR and recruiting for your carwash Part 2
August 07, 2019 08:00 - 45 minutes - 41.2 MBIn part 2 of this episode of the How of Carwashing David sits down with Claudia St. John and Lisa Ritchie to discuss all things Human Resources and recruiting for your carwash. They go over topics like recruiting Millennials, keeping employees engaged, and how to effectively communicate with your carwash employees. Claudia and Lisa talk about how important it is as a manger to connect with your employees so you can lead them in the direction you want to take your small business.
91: All things HR and recruiting for your carwash - Part 1
July 31, 2019 08:00 - 53 minutes - 49.4 MBIn this episode of the How of Carwashing David sits down with Claudia St. John and Lisa Ritchie to discuss all things Human Resources and recruiting for your carwash. They go over topics like recruiting Millennials, keeping employees engaged, and how to effectively communicate with your carwash employees. Claudia and Lisa talk about how important it is as a manger to connect with your employees so you can lead them in the direction you want to take your small business.
90: Using advisory boards at your carwash
July 24, 2019 08:00 - 40 minutes - 37.3 MBIn this episode of the How of Carwashing, David Begin starts a new series called “Profiles in Carwashing” where he interviews car wash owners, operators and managers who are making an impact in our industry. Our first interview is with Brian Krusz with the Sgt Clean car wash chain based in Ohio. Brian shares with us his journey into the car wash industry and how his military background has given him the tools he needs to develop his employees into leaders.