CAR WASH The Podcast
385 episodes - English - Latest episode: 11 days ago - ★★★★★ - 68 ratingsCAR WASH The Podcast is your source for real stories and real business insights from the experts – both in and out of the car wash industry. Our show helps investors, owners, operators and managers think about ways to enhance their business. Our podcast is a free on-demand audio program that provides information on the latest trends impacting the industry, tips from successful industry leaders, and inspiration for our listeners.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
Season 2, Episode 77: Magnolia Wash Holdings Races From 14 to 52
February 10, 2022 18:00 - 28 minutes - 38.9 MBIn this episode, we had the chance to talk to Andy Agostini, one of the driving forces in the extreme growth happening under the Magnolia Wash Holdings organization. We hear about the organization's approach to building out their brands, creative ways they are segmenting the brands, and how they are working to maintain a people-first culture that makes people excited about a career in the professional car wash industry. Originally founded in 2014 by Frank Bennett and Brooks Moye, Magnolia W...
Episode 202: Magnolia Wash Holdings Races From 14 to 52
February 10, 2022 18:00 - 28 minutes - 38.9 MBIn this episode, we had the chance to talk to Andy Agostini, one of the driving forces in the extreme growth happening under the Magnolia Wash Holdings organization. We hear about the organization's approach to building out their brands, creative ways they are segmenting the brands, and how they are working to maintain a people-first culture that makes people excited about a career in the professional car wash industry. Originally founded in 2014 by Frank Bennett and Brooks Moye, Magnolia W...
Season 2, Episode 76: Spot AI's Tanuj Thapliyal Talks Video AI And More
February 03, 2022 18:00 - 37 minutes - 51 MBIn this week's episode we catch up with Spot AI co-founder and CEO Tanuj Thapliyal. Thapliyal is bringing an entirely new perspective to the industry when it comes to what's possible with ... video as data. We know that all kinds of fascinating things are possible with our business if we leverage data, but what happens when we start thinking about the increasing number of video cameras in our business as data sources? Get ready for an in-depth conversation that shares Thapliyal's path, wh...
Episode 201: Spot AI's Tanuj Thapliyal Talks Video AI And More
February 03, 2022 18:00 - 37 minutes - 51 MBIn this week's episode we catch up with Spot AI co-founder and CEO Tanuj Thapliyal. Thapliyal is bringing an entirely new perspective to the industry when it comes to what's possible with ... video as data. We know that all kinds of fascinating things are possible with our business if we leverage data, but what happens when we start thinking about the increasing number of video cameras in our business as data sources? Get ready for an in-depth conversation that shares Thapliyal's path, wh...
Episode 200: Mighty Wash On The Move
January 28, 2022 02:28 - 35 minutes - 48.4 MBIn this episode we talk to Jay Wyatt, Dr. Scott Spore and Joe Landin about the aggressive growth and outstanding commitment to community at Mighty Wash. Celebrating its 10th year in business, the organization has accelerated in the last couple of years and is creating something special.
Season 2, Episode 75: Mighty Wash On The Move
January 28, 2022 02:28 - 35 minutes - 48.4 MBIn this episode we talk to Jay Wyatt, Dr. Scott Spore and Joe Landin about the aggressive growth and outstanding commitment to community at Mighty Wash. Celebrating its 10th year in business, the organization has accelerated in the last couple of years and is creating something special.
Episode 199: LED Lights And The Possibilities
January 21, 2022 02:24 - 20 minutes - 28.8 MBErin Noonan joins us from G&G LED to talk about the evolution of LED lighting, and all the things that are possible with today's lighting technology. If you're looking for creative ways to differentiate your wash experience, and bring new life to your site, this is the episode for you.
Season 2, Episode 74: LED Lights And The Possibilities
January 21, 2022 02:24 - 20 minutes - 28.8 MBErin Noonan joins us from G&G LED to talk about the evolution of LED lighting, and all the things that are possible with today's lighting technology. If you're looking for creative ways to differentiate your wash experience, and bring new life to your site, this is the episode for you.
Episode 198: Customers Don't Know Your Name
January 17, 2022 22:04 - 34 minutes - 47.4 MBIn a recent study, more than 76% of consumers use a professional car wash. But, only 39% know the name of their car wash. The question then, is how much does your brand matter? Is that a giant opportunity, or a huge waste of energy? Should you just slap car wash on your building and call it a day? Listen in as we make a case for the importance of brand with Alivia Gleason from Mr. Shine, Justin Young from Splash in Arkansas, and Anne Mauler from Soapy Joe's.
Season 2, Episode 73: Customers Don't Know Your Name
January 17, 2022 22:04 - 34 minutes - 47.4 MBIn a recent study, more than 76% of consumers use a professional car wash. But, only 39% know the name of their car wash. The question then, is how much does your brand matter? Is that a giant opportunity, or a huge waste of energy? Should you just slap car wash on your building and call it a day? Listen in as we make a case for the importance of brand with Alivia Gleason from Mr. Shine, Justin Young from Splash in Arkansas, and Anne Mauler from Soapy Joe's.
Episode 197 - The Car Wash Show Show
November 10, 2021 04:49 - 22 minutes - 31.5 MBGet a look at what's new, and what you can expect, at this year's The Car Wash Show™ in Las Vegas, Nov. 15-17. Learn about some of the vendors on the floor this year, hear from ICA CEO Eric Wulf, VP of Partnerships Carrie North, and more as you get the inside scoop.
Season 2, Episode 72: The Car Wash Show Show
November 10, 2021 04:49 - 22 minutes - 21 MBGet a look at what's new, and what you can expect, at this year's The Car Wash Show™ in Las Vegas, Nov. 15-17. Learn about some of the vendors on the floor this year, hear from ICA CEO Eric Wulf, VP of Partnerships Carrie North, and more as you get the inside scoop.
Season 2, Episode 71: Double Decker Service for Bubbles Car Wash in Canada
October 27, 2021 00:32 - 15 minutes - 13.9 MBThis week Natasha Toffoli joins us from Canada's Bubbles Car Wash to share her story. We'll discuss their indoor greeting and detailing area, hear how they have created a system without appointments, and learn why they created a second story detailing operation. This story is all about service ... Full Service.
Episode 196: Double Decker Service for Bubbles Car Wash in Canada
October 27, 2021 00:32 - 15 minutes - 20.9 MBThis week Natasha Toffoli joins us from Canada's Bubbles Car Wash to share her story. We'll discuss their indoor greeting and detailing area, hear how they have created a system without appointments, and learn why they created a second story detailing operation. This story is all about service ... Full Service.
Episode 195: CEO to CEO - Former Dunkin' Donuts and McDonalds Exec Shares His Approach to Car Wash Industry as New Mammoth Holdings' CEO
October 12, 2021 09:00 - 15 minutes - 21.1 MBToday we’ve got an exclusive conversation for you between ICA CEO Eric Wulf, and the newest Chairman and CEO of Mammoth Holdings, David Hoffman. Hoffman was previously with Dunkin’ Brands as President, Dunkin’ U.S., overseeing all operations, marketing and development for the brand domestically. He was appointed to CEO in July 2018, where his responsibilities expanded to include Baskin–Robbins, as well as the international businesses of both Dunkin’ and Baskin-Robbins. Prior to joining Dun...
Season 2, Episode 70: CEO to CEO - Former Dunkin' Donuts and McDonalds Exec Shares His Approach to Car Wash Industry as New Mammoth Holdings' CEO
October 12, 2021 09:00 - 15 minutes - 14.1 MBToday we’ve got an exclusive conversation for you between ICA CEO Eric Wulf, and the newest Chairman and CEO of Mammoth Holdings, David Hoffman. Hoffman was previously with Dunkin’ Brands as President, Dunkin’ U.S., overseeing all operations, marketing and development for the brand domestically. He was appointed to CEO in July 2018, where his responsibilities expanded to include Baskin–Robbins, as well as the international businesses of both Dunkin’ and Baskin-Robbins. Prior to joining Dun...
Season 2, Episode 69: Viva Las Vegas With Scott Horner And Terrible's
September 22, 2021 18:57 - 12 minutes - 11.9 MBWe were in town to get ready for The Car Wash Show 2021, and stopped by Terrible's to see how Scott Horner is approaching the increasing competition in their business. We talk unmanned tunnels, and a little in-bay action for you as we hear how this industry stalwart is staying relevant in their region.
Episode 194: Viva Las Vegas With Scott Horner And Terrible's
September 22, 2021 18:57 - 12 minutes - 17.8 MBWe were in town to get ready for The Car Wash Show 2021, and stopped by Terrible's to see how Scott Horner is approaching the increasing competition in their business. We talk unmanned tunnels, and a little in-bay action for you as we hear how this industry stalwart is staying relevant in their region.
Episode 193: Grow Or Exit - Is Now The Time To Choose? Jeff Pavone Shares Insights From Amplify
September 08, 2021 21:38 - 45 minutes - 62.9 MBToday we're having a conversation with Amplify's Jeff Pavone around what’s happening in the industry, what people in the industry need to be ready for, and how we can make sure we’re all ready for the future. Plus, we go down a rabbit hole around the concept of growing, or exiting ... and what should you be doing? It's not an easy thing to work through, that's for sure.
Season 2, Episode 68: Grow Or Exit - Is Now The Time To Choose? Jeff Pavone Shares Insights From Amplify
September 08, 2021 21:38 - 45 minutes - 41.9 MBToday we're having a conversation with Amplify's Jeff Pavone around what’s happening in the industry, what people in the industry need to be ready for, and how we can make sure we’re all ready for the future. Plus, we go down a rabbit hole around the concept of growing, or exiting ... and what should you be doing? It's not an easy thing to work through, that's for sure.
Episode 192: Chip Bell and Ways You Can Improve Customer Loyalty
September 01, 2021 09:00 - 21 minutes - 30 MBWe've got a fun conversation planned for you this week with one of the scheduled speakers at The Car Wash Show in Las Vegas in November. We're talking customer experience, and how today's consumer is changing, and what you can do to make sure you're keeping them at the center of your business. Chip R. Bell is a renowned keynote speaker and the author of several award-winning national and international best-selling books on the customer experience. Ranked among the top keynote speakers in t...
Season 2, Episode 67: Chip Bell and Ways You Can Improve Customer Loyalty
September 01, 2021 09:00 - 21 minutes - 20 MBWe've got a fun conversation planned for you this week with one of the scheduled speakers at The Car Wash Show in Las Vegas in November. We're talking customer experience, and how today's consumer is changing, and what you can do to make sure you're keeping them at the center of your business. Chip R. Bell is a renowned keynote speaker and the author of several award-winning national and international best-selling books on the customer experience. Ranked among the top keynote speakers in t...
Season 2, Episode 66: Cathy Hemp And The Power Of Company Culture
August 18, 2021 09:00 - 11 minutes - 10.6 MBIn today’s episode, we’re sharing a previously unheard interview from one of our visits to WaterWay Car Wash. We chatted with Cathy Hemp, Marketing Manager, about her path to car washing, and what keeps her coming back every day … for more than 18 years. It’s a fantastic story about the power of a great company culture.
Episode 191: Cathy Hemp And The Power Of Company Culture
August 18, 2021 09:00 - 11 minutes - 15.8 MBIn today’s episode, we’re sharing a previously unheard interview from one of our visits to WaterWay Car Wash. We chatted with Cathy Hemp, Marketing Manager, about her path to car washing, and what keeps her coming back every day … for more than 18 years. It’s a fantastic story about the power of a great company culture.
Season 2, Episode 65: Influencer Marketing And Your Business
August 04, 2021 09:00 - 45 minutes - 41.5 MBWhat if your business could be positively positioned to hundreds of thousands of potential customers? That’s the allure of influencer marketing. Attach your brand to someone who has a following, someone who is a trusted voice and ambassador. In today’s show, we’re going to talk about ways you might be able to tap into that … and whether it’s something you should be trying to tap into.
Episode 190: Influencer Marketing And Your Business
August 04, 2021 09:00 - 45 minutes - 104 MBWhat if your business could be positively positioned to hundreds of thousands of potential customers? That’s the allure of influencer marketing. Attach your brand to someone who has a following, someone who is a trusted voice and ambassador. In today’s show, we’re going to talk about ways you might be able to tap into that … and whether it’s something you should be trying to tap into.
Episode 189: Retaining Employees By Making Dreams Come True
July 21, 2021 09:00 - 28 minutes - 38.9 MBRichard Branson just successfully flew into space. He's not an astronaut. Let that sink in. That was a grand dream he had from his youth, and he spent a lot of energy, and had some luck along the way, to achieve it. But guess what? Everybody has dreams, big and small. And today we're learning about a unique program in place at Valet Car Wash in Canada that is helping employees achieve their dreams. This program helps employees feel valued, trusted, and more engaged. It sets your busin...
Season 2, Episode 64: Retaining Employees By Making Dreams Come True
July 21, 2021 09:00 - 28 minutes - 26 MBRichard Branson just successfully flew into space. He's not an astronaut. Let that sink in. That was a grand dream he had from his youth, and he spent a lot of energy, and had some luck along the way, to achieve it. But guess what? Everybody has dreams, big and small. And today we're learning about a unique program in place at Valet Car Wash in Canada that is helping employees achieve their dreams. This program helps employees feel valued, trusted, and more engaged. It sets your busin...
Episode 188: Grand-er Openings
July 14, 2021 22:15 - 29 minutes - 40.9 MBToday we’re getting into grand openings, or re-openings depending on what you’re up to with your business. Fact 1: There is a recipe you should follow that will make grand openings easier for you, and beneficial for your business Fact 2: Like any great recipe, the magic that will take you to the next level is in your ability to adapt, and season, and make it unique to you! Today we have a phenomenal conversation for you with Beth Martin of Express Wash Concepts and Sam Sousa from All Amer...
Season 2, Episode 63: Grand-er Openings
July 14, 2021 22:15 - 29 minutes - 27.3 MBToday we’re getting into grand openings, or re-openings depending on what you’re up to with your business. Fact 1: There is a recipe you should follow that will make grand openings easier for you, and beneficial for your business Fact 2: Like any great recipe, the magic that will take you to the next level is in your ability to adapt, and season, and make it unique to you! Today we have a phenomenal conversation for you with Beth Martin of Express Wash Concepts and Sam Sousa from All Amer...
Season 2, Episode 62: Tackling The Talent Problem With Our Experts
June 30, 2021 17:40 - 38 minutes - 34.9 MBGeorge Hobson from Brown Bear, Alex Paisner from ScrubaDub and Chris Presswood from Mammoth Holdings (Finish Line) share their tips and approaches to hiring to help you stand out in a challenging labor market. Brown Bear has been in business for nearly 65 years and operates 49 locations in the Northwestern U.S. ScrubaDub has been in business for 65 years and operates 20 locations in the Northeastern U.S. Mammoth Holdings has 63 locations across the U.S. and has been in business since 2002.
Episode 187: Tackling The Talent Problem With Our Experts
June 30, 2021 17:40 - 38 minutes - 52.3 MBGeorge Hobson from Brown Bear, Alex Paisner from ScrubaDub and Chris Presswood from Mammoth Holdings (Finish Line) share their tips and approaches to hiring to help you stand out in a challenging labor market. Brown Bear has been in business for nearly 65 years and operates 49 locations in the Northwestern U.S. ScrubaDub has been in business for 65 years and operates 20 locations in the Northeastern U.S. Mammoth Holdings has 63 locations across the U.S. and has been in business since 2002.
Season 2, Episode 61: Re-thinking Your Talent Approach To Attract Women
June 23, 2021 21:40 - 34 minutes - 31.4 MBIn this episode, we're talking to Megan Ragsdale, Chief Operating Officer for Soapy Joe's in San Diego. She's giving us keys to tapping into a giant population of potential candidates for your business - women. Some 25% of women left the workforce during COVID, and now many will be looking to return. So what do we need to be doing to make sure our businesses are setup to attract, develop, and retain this audience? Prior to the car wash industry, Ragsdale spent time with big companies like ...
Episode 186: Re-thinking Your Talent Approach To Attract Women
June 23, 2021 21:40 - 34 minutes - 47 MBIn this episode, we're talking to Megan Ragsdale, Chief Operating Officer for Soapy Joe's in San Diego. She's giving us keys to tapping into a giant population of potential candidates for your business - women. Some 25% of women left the workforce during COVID, and now many will be looking to return. So what do we need to be doing to make sure our businesses are setup to attract, develop, and retain this audience? Prior to the car wash industry, Ragsdale spent time with big companies like ...
Season 2, Episode 60: Lights, Tunnel, Action with Red's Car Wash and Caleb Box
June 09, 2021 09:00 - 24 minutes - 22.9 MBIn today’s episode, we’re talking to Caleb Box, from Red’s Car Wash in Alabama. Caleb took on a challenging renovation, and has turned the wash into an experience you just have to … well … experience. This wash has light shows running into the evening hours to serve as marketing outside of business hours, and has a spectacular ceramic tunnel within the tunnel. Caleb shares his lessons learned, and tells a fun story about how he knew he had to either pivot, or get out of the car wash busine...
Episode 185: Lights, Tunnel, Action with Red's Car Wash and Caleb Box
June 09, 2021 09:00 - 24 minutes - 34.3 MBIn today’s episode, we’re talking to Caleb Box, from Red’s Car Wash in Alabama. Caleb took on a challenging renovation, and has turned the wash into an experience you just have to … well … experience. This wash has light shows running into the evening hours to serve as marketing outside of business hours, and has a spectacular ceramic tunnel within the tunnel. Caleb shares his lessons learned, and tells a fun story about how he knew he had to either pivot, or get out of the car wash busine...
Season 2, Episode 59: Churn, Churn, Go Away ... Come Again Never?
June 02, 2021 09:00 - 46 minutes - 42.8 MBIn this episode, we're helping you figure out exactly what you should be doing when it comes to churn in your unlimited clubs. How do you know what data to watch? What's normal? What's aspirational? How do you keep it down? Is discounting the only way to win-back customers? We get into it with Jason Baumgartner from Suds Creative, Anne Mauler from Soapy Joe's, and Nick Lopez from Bubble Bath Car Wash.
Episode 184: Churn, Churn, Go Away ... Come Again Never?
June 02, 2021 09:00 - 46 minutes - 64.3 MBIn this episode, we're helping you figure out exactly what you should be doing when it comes to churn in your unlimited clubs. How do you know what data to watch? What's normal? What's aspirational? How do you keep it down? Is discounting the only way to win-back customers? We get into it with Jason Baumgartner from Suds Creative, Anne Mauler from Soapy Joe's, and Nick Lopez from Bubble Bath Car Wash.
Episode 183: Tommy's Tackles The F- Word ... Franchising
May 26, 2021 09:00 - 51 minutes - 70.2 MBIn this episode, we talk to Ryan Essenburg, President and Chief Innovation Officer of Tommy's and Andrew VanWylen Vice President of Engineering and Operations. We get some insight into the path Tommy's is taking from a franchise perspective, and why they think it's the right path forward for them. We hear some of the origin story of this well-known industry name, and get a little peak into the future for this company focused on continuous innovation, and an operator-first mentality.
Season 2, Episode 58: Tommy's Tackles The F- Word ... Franchising
May 26, 2021 09:00 - 51 minutes - 46.8 MBIn this episode, we talk to Ryan Essenburg, President and Chief Innovation Officer of Tommy's and Andrew VanWylen Vice President of Engineering and Operations. We get some insight into the path Tommy's is taking from a franchise perspective, and why they think it's the right path forward for them. We hear some of the origin story of this well-known industry name, and get a little peak into the future for this company focused on continuous innovation, and an operator-first mentality.
Season 2, Episode 57: Creative Ways to Create Culture
May 19, 2021 14:36 - 20 minutes - 18.6 MBIn today’s episode, we’re talking with Luke Bathel from Rinse n Ride in Arizona. Luke owns 5 locations, and while he would love to keep growing the business, this isn’t a story about that kind of growth. For Luke, the passion comes in cultivating the Rinse n Ride team. He comes at the business with a mission to serve and to lift people up, and to provide practical skills to those who work at Rinse n Ride to help make their lives better. It’s all about culture, and community here friends. A...
Episode 182: Creative Ways to Create Culture
May 19, 2021 14:36 - 20 minutes - 18.6 MBIn today’s episode, we’re talking with Luke Bathel from Rinse n Ride in Arizona. Luke owns 5 locations, and while he would love to keep growing the business, this isn’t a story about that kind of growth. For Luke, the passion comes in cultivating the Rinse n Ride team. He comes at the business with a mission to serve and to lift people up, and to provide practical skills to those who work at Rinse n Ride to help make their lives better. It’s all about culture, and community here friends. A...
Episode 181: Mammoth Holdings And The Entrepreneurial Partnership Model
May 12, 2021 09:00 - 11 minutes - 10.1 MBWe all know, that, In the last few years, the car wash industry has been growing and consolidating with increasing speed, and a big part of that has been the growing presence of private equity interests in the industry. And we’re seeing it on both the operator and supplier sides of the industry. The reality though, is that the professional car wash industry does remain a highly fragmented industry. That means there is a lot of opportunity for companies looking to grow through acquisitions, ...
Season 2, Episode 56: Mammoth Holdings And The Entrepreneurial Partnership Model
May 12, 2021 09:00 - 11 minutes - 10.2 MBWe all know, that, In the last few years, the car wash industry has been growing and consolidating with increasing speed, and a big part of that has been the growing presence of private equity interests in the industry. And we’re seeing it on both the operator and supplier sides of the industry. The reality though, is that the professional car wash industry does remain a highly fragmented industry. That means there is a lot of opportunity for companies looking to grow through acquisitions, ...
Episode 180: Get Back Time And Get Better Social Media In Minutes
May 06, 2021 20:38 - 32 minutes - 30.1 MBYou want to spend less time, creating more valuable content, that drives customers to your business. Let's do it! Join our experts today to talk about which platforms you should be on, and how to manage the chaos. Beth Martin from Express Wash Concepts, Sam Sousa from All American Express, and Wade Keith from Breeze Thru Car Wash join us to share their marketing knowledge!
Season 2, Episode 55: Get Back Time And Get Better Social Media In Minutes
May 06, 2021 20:38 - 32 minutes - 30.1 MBYou want to spend less time, creating more valuable content, that drives customers to your business. Let's do it! Join our experts today to talk about which platforms you should be on, and how to manage the chaos. Beth Martin from Express Wash Concepts, Sam Sousa from All American Express, and Wade Keith from Breeze Thru Car Wash join us to share their marketing knowledge!
Episode 179: Doubling Your Unlimited Sign Ups and Going Cashless
April 28, 2021 13:13 - 19 minutes - 17.8 MBIn this episode we learn how Willy Beumer made the choice to go cashless at his wash, and we get tips on how to double your unlimited monthly plan sign ups with a single small tweak.
Season 2, Episode 54: Doubling Your Unlimited Sign Ups and Going Cashless
April 28, 2021 13:13 - 19 minutes - 17.8 MBIn this episode we learn how Willy Beumer made the choice to go cashless at his wash, and we get tips on how to double your unlimited monthly plan sign ups with a single small tweak.
Episode 178: Tyler Slaughter Joins Us To Talk Process And Share His Story
April 21, 2021 09:00 - 21 minutes - 19.4 MBIn this episode we’re talking to Tyler Slaughter from Camel Express. We get his personal story and we get great insight into how they keep their talent bench full and live by the mantra of two positions ahead. Plus, get insight into Tyler’s commitment to process, team building, and giving back to the car wash industry.
Season 2, Episode 53: Tyler Slaughter Joins Us To Talk Process And Share His Story
April 21, 2021 09:00 - 21 minutes - 19.4 MBIn this episode we’re talking to Tyler Slaughter from Camel Express. We get his personal story and we get great insight into how they keep their talent bench full and live by the mantra of two positions ahead. Plus, get insight into Tyler’s commitment to process, team building, and giving back to the car wash industry.