Episode 184: Churn, Churn, Go Away ... Come Again Never?

CAR WASH The Podcast

English - June 02, 2021 09:00 - 46 minutes - 64.3 MB - ★★★★★ - 68 ratings
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Previous Episode: Episode 183: Tommy's Tackles The F- Word ... Franchising

Next Episode: Episode 185: Lights, Tunnel, Action with Red's Car Wash and Caleb Box

In this episode, we're helping you figure out exactly what you should be doing when it comes to churn in your unlimited clubs. How do you know what data to watch? What's normal? What's aspirational? How do you keep it down? Is discounting the only way to win-back customers?

We get into it with Jason Baumgartner from Suds Creative, Anne Mauler from Soapy Joe's, and Nick Lopez from Bubble Bath Car Wash.