Season 2, Episode 51: Customer Journey Map Creation
CAR WASH The Podcast
English - April 07, 2021 07:00 - 48 minutes - 44.4 MB - ★★★★★ - 68 ratingsEntrepreneurship Business Education businessowner carwash carwashbusiness carwashindustry carwashing carwashingbusiness carwashingindustry carwashmanager carwashoperator carwashowner Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode, we get to hear from two experts who have gone through the Customer Journey Map creation exercise and are using it in their business.
If you're looking for ways you can better understand your customers, and better map the experience to those customers ... this is for you.
Customer Journey Maps give you a document that you can leverage in your brand framework to help everyone in your business stay on brand.