The Adapter’s Advantage: Breakthrough Moments that Lead to Success
67 episodes - English - Latest episode: 24 days ago -Welcome to The Adapter’s Advantage: Breakthrough Moments that Lead to Success, the podcast that brings you insider stories of the moments that mattered—turning points on the sometimes rocky road to success.
Our guests are leaders in sales, training, enterprise learning, and academia, who share how they’re adapting to the changing world. These interviews are informative, inspirational, and based on real-world experiences to help listeners learn how their organizations can adapt to change.
The host is Mark Magnacca, president and co-founder of Allego, the workforce training and readiness platform built for distributed teams.
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Episodes
Generative AI and its Profound Impact on Sales and Technology | Sam Richter
April 16, 2024 13:50 - 14 minutes - 1.62 GB VideoIn this episode of The Adapter’s Advantage podcast, host Deniz Olcay, Vice President of Marketing at Allego, steps in for Mark Magnacca to welcome the multi-faceted Sam Richter. Sam, a bestselling author, hall-of-fame speaker, and innovative technology entrepreneur, delves into the groundbreaking realm of generative AI and its profound impact on sales and technology. With a career that spans delivering keynote presentations globally and developing AI-driven technologies, Sam shares his exper...
Enablement's Role in Today's Buying Journey | Hannah Ajikawo
March 18, 2024 14:10 - 6 minutes - 657 MB VideoIn Episode 62 of The Adapter’s Advantage podcast Hannah Ajikawo, Founder of Revenue Funnel, shares her insights into fixing the broken B2B buying experience. Discover how sales enablement can help buyers and the challenges faced by high-growth organizations. Explore strategies for value creation and service-oriented selling, including the power of Digital Sales Rooms (DSRs). Hannah created Revenue Funnel to push the boundaries of what’s possible and accepted in B2B organizations. She is obs...
Embracing the Future of Sales Enablement | Alycia Anderson
January 23, 2024 19:56 - 15 minutes - 1.05 GB VideoJoin host Mark Magnacca in a dynamic conversation with Alycia Anderson, the Senior Director of Sales Enablement and People Development at Total Expert, a remarkable leader with a track record of academic excellence. Alycia's impressive journey blends her expertise in people development, sales enablement, organizational development, employee engagement, and team performance, all of which reflect her deep passion for continuous learning and employee growth. With over 15 years of successful exp...
Embracing the Future State of Enablement | Mark Lonzo
January 23, 2024 19:38 - 13 minutes - 897 MB VideoIn this episode, meet Mark Lonzo, the driving force behind a transformative shift in sales enablement at The Hillman Group. Discover how Mark's leadership and vision have reshaped the sales landscape within his organization. Mark Lonzo explains how he recognized the need for change when faced with the challenges of outdated learning management systems and fragmented information access. He takes you through his process of researching and evaluating sales enablement solutions to help drive fu...
Unlocking Your Rockstar Attitude | Mark Schulman
May 26, 2023 11:47 - 22 minutes - 1.08 GB VideoDuring his career, performance driver and celebrity drummer Mark Schulman discovered that no matter what your role, you are critical to your group’s success. Whether you’re a supportive member or the star on stage, you bring something to the team that no one else can provide. And when everyone respects the importance and the validity of everybody else, your team’s ability is limitless. Schulman has worked with artists such as P!NK!, Cher, and Billy Idol, performing for sold-out audiences al...
Engaging an Audience | Joe Sabatino
March 14, 2023 13:38 - 34 minutes - 267 MB VideoJoe Sabatino, founder of BehindTheTalk, has a unique background that spans Hollywood, corporate America, and professional sports. Over his career, he has honed proven methods of persuasion to help CEOs and other executives refine their public speaking skills and become more effective and influential. As a media trainer and public speaking coach, Joe has created a template for success that allows each executive to create a lasting impression on their audience while staying true to their pers...
Advancing Technology Transformation | Marilyn Pearson Hendricks
February 14, 2023 14:25 - 35 minutes - 274 MB VideoMarilyn Pearson Hendricks, MBA is the co-founder & managing partner of WorkTech Advisory, a global consultancy specializing in the Human Resources and Work Tech sector. The firm helps SaaS companies unlock the full market potential of the investment they have made in their technology Marilyn has over 20 years of senior leadership, strategy, sales, marketing, alliances, and subject matter expert experience. She has dedicated her career to advancing the technology, processes, and mindset that...
Developing Virtual Sales Confidence | Melissa Finnegan
January 17, 2023 14:17 - 36 minutes - 279 MB VideoMelissa Finnegan possesses a broad depth of experience that comes from 25 years of service in the financial services industry. She currently serves as VP, Learning and Development at Lincoln Financial Distributors, Inc. In this capacity, Melissa and her team are responsible for conducting product, sales and technology training for all employees, which includes training on Lincoln’s annuity, long term care, life and small market retirement plan businesses. Her team supports individuals and t...
Disrupting Sales Training | Emily Mason
December 13, 2022 13:45 - 29 minutes - 230 MB VideoEmily Mason is a senior learning strategist specializing in sales training at ResMed. ResMed is a pioneer of solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Its cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Emily has over 10 years of experience in medtech and pharmaceutical sales and sales training. Prior to joining ResMed, she held positions as a sales trainer a...
Selling With Greater Purpose | Bill Harmon
November 08, 2022 13:01 - 36 minutes - 621 MB VideoWilliam Harmon is chief client officer for Voya Financial. In his role, Harmon leads the health and wealth sales, distribution and relationship management teams at Voya. He and his team support Voya’s efforts to deliver holistic solutions that help employers and their employees address their health and wealth needs and achieve greater financial wellness. He also serves on Voya’s Enterprise Leadership Team. Prior to this role, Harmon oversaw all aspects of Voya’s Corporate Markets business,...
Driving Sales Effectiveness | Ken and Nick Valla
October 18, 2022 12:01 - 37 minutes - 299 MB VideoKen and Nick Valla are co-founders of The Valla Group, a sales effectiveness firm recognized as a modern sales training company. The Valla Group uses researched-based, proprietary content and an innovative, scalable approach to learning. Its customers include Amazon, Citrix, Autodesk, BASF, Avaya, Dekra, Siemens, Anthem, Crowe, and Verizon. Ken Valla is president of The Valla Group. With 30 years of experience in sales, sales management, and sales strategy consulting, Ken specializes in B2B...
Coaching Advisor Growth | Cheri Lytle
September 20, 2022 12:52 - 32 minutes - 255 MB VideoCheri Lytle is Managing Director, Head of Chase Wealth Management Advice and Strategy at JPMorgan Chase Bank, N.A. Cheri has an extensive track record of developing leaders and advisors, implementing organizational change, and managing merger and acquisition integrations. Cheri’s organization provides market insights, investment expertise, practice management, and tools to enable financial advisors to help clients achieve their financial goals. Born a coal miner’s daughter in West Virginia...
Activating Sales Strategy | Lori Richardson
September 13, 2022 13:23 - 31 minutes - 248 MB VideoSales influencer, keynote speaker, strategist, and author Lori Richardson runs the sales strategy firm Score More Sales, which helps company leaders in SaaS, tech, telecom, manufacturing, distribution, financial services and professional services solve sales issues and grow revenue. Lori founded Score More Sales in 2002 to help companies grow revenues through strategic sales efforts, using lessons learned from 20 years in B2B sales and leadership roles.\ Lori is the author of “She Sells,” ...
Driving Diversity & Fueling Growth | Ryan Thompson
August 09, 2022 12:55 - 33 minutes - 265 MB VideoRyan Thompson, Senior Director, Global Sales Training at Medtronic, has twenty-two years of experience in the pharmaceutical and medical device industries. He is a seasoned executive and people leader of international teams and large-scale change initiatives. Currently, Ryan leads the Surgical Innovations global learning innovations team that is focused on identifying, piloting, and implementing the latest technologies used in the learning and development space. Ryan is a proud member of t...
Winning Sales With Video | Todd Hartley
July 12, 2022 13:06 - 42 minutes - 335 MB VideoTodd Hartley is the rockstar of remote selling, video marketing, and sales optimization. He’s one of Tony Robbins’ Business Mastery faculty speakers and delivers high-octane keynotes all over the world. His track record of being years ahead of his industry is why billion-dollar companies, celebrities, and world leaders hire him to develop their sales and marketing strategies. Some of his clients include 23andMe, Justin Timberlake, MD Anderson, The Home Depot, and an American President. T...
Building Customer Relationships | Jon Ferrara
June 21, 2022 11:54 - 28 minutes - 222 MB VideoJon Ferrara is a serial entrepreneur, CRM pioneer, speaker, and leader in the relationship economy, which is the foundation of social selling and modern-day sales. He's been recognized by Forbes as one of the Top 10 Social CEOs, one of the Top 10 Social Salespeople in the World, and one of the Top 100 Marketing Influencers. Ferrara is the founder and CEO of Nimble, an award-winning social sales and marketing CRM for individuals and teams. He launched Nimble to help people nurture their pers...
Reinventing Sales Content | Mitchell Haber
June 17, 2022 15:51 - 22 minutes - 178 MB VideoMitchell Haber, regional sales director at OneAmerica Financial Partners, is a top performer who has trained thousands of financial advisors. His leadership and guidance for the regional offices includes sales, marketing, and service. In this episode, Mitch shares how he pivoted during the pandemic to find creative approaches to serving customers and the advisor community, the importance of disrupting complacency, alternative ways to deliver content, and the value of strategic partnerships. ...
Mastering the Omnichannel Sale | Jennifer Stanley
June 07, 2022 13:02 - 33 minutes - 259 MB VideoJennifer Stanley is a partner at McKinsey & Company where she leads the Sales & Channel Management Practice for North America. She has over twenty years of experience specializing in go-to-market (GTM) transformations for B2B companies in a wide range of highly competitive industries, with particular emphasis on complex, omnichannel ecosystems. From the design of omnichannel strategy and architecture to the reorganization of the sales force, including digital sales, strategic key-account pl...
Having a Bias for Action | Brian Shortsleeve
May 23, 2022 14:14 - 32 minutes - 254 MB VideoBrian Shortsleeve is co-founder and managing director of M33 Growth, a venture, and growth-stage investment management firm that seeks to rapidly scale and build industry-leading companies. He is passionate about helping founders and CEOs win in their markets. Prior to founding M33, Brian served as the chief administrator and acting general manager of the Massachusetts Bay Transportation Authority (MBTA). He was handpicked by Governor Charlie Baker in 2015 to develop a plan to put the MBTA ...
Finding Your Superpower | Tiffani Bova
May 10, 2022 11:38 - 38 minutes - 305 MB VideoTiffani Bova is the global growth evangelist at Salesforce and the author of the Wall Street Journal bestselling book GROWTH IQ: Get Smarter About the Choices that Will Make or Break Your Business. Tiffani has been named to the latest Thinkers50’s list of the world’s top management thinkers and is a welcomed guest on Bloomberg, BNN, Cheddar, MSNBC, and Yahoo Finance, among others. Tiffani also contributes to publications including Harvard Business Review, Forbes, Entrepreneur, Diginomica, Q...
Creating Hype | Michael F. Schein
April 26, 2022 12:19 - 36 minutes - 285 MB VideoMichael F. Schein is the founder and president of MicroFame Media, a marketing agency that specializes in making idea-based companies famous in their fields. Some of his clients have included eBay, Magento, The Medici Group, University of Pennsylvania, Gordon College, University of California Irvine, United Methodist Publishing House, Ricoh, LinkedIn, and Citrix. His writing has appeared in Fortune, Forbes, Inc., Psychology Today, and Huffington Post, and he is a speaker for international ...
Winning the Complex Sale | Dan Smaida
April 05, 2022 14:12 - 31 minutes - 253 MB VideoDan Smaida has over 20 years delivering world-class sales training to clients from Fortune 100 to startups. He speaks all over the world on sales, relationships, and building sales training that works. Recognized as an innovator in the use of technology to train soft skills, Dan is sought out by Fortune 500 sales leaders seeking to improve the impact of sales development. Dan specializes in helping professional advising teams create, refine, and execute business development processes. He wo...
Awakening Possibility | Benjamin Zander
March 22, 2022 11:52 - 39 minutes - 315 MB VideoThroughout his career, Benjamin Zander has developed a human and transformative approach to making and teaching music. The orchestra is a group of highly trained individuals poised to coalesce into an effective whole. Passion, creativity, and the desire to contribute are basic human instincts. In this new model of leadership, the conductor sees his job as awakening possibilities in others. Zander has traveled the world lecturing to organizations on leadership. He has appeared as a keynote ...
Having a Sense of Purpose | Tim Welsh
March 08, 2022 15:30 - 28 minutes - 181 MB VideoTim Welsh is Vice Chair, Consumer and Business Banking (CBB) at U.S. Bank, the fifth-largest bank in the country. The company has been recognized by Ethisphere as one of the World's Most Ethical companies for six consecutive years. Collectively the CBB group includes consumer products, branches, small businesses, mortgages, auto, and many elements of digital. CBB accounts for nearly half of U.S. Bank's loans and deposits. Tim works with colleagues to achieve their collective purpose, which ...
Becoming Your Best Self | Rob Salafia
March 01, 2022 15:42 - 28 minutes - 131 MB VideoRob Salafia, CEO and Founder of Protagonist Consulting Group, is an executive coach, keynote speaker, author, and program facilitator. Rob is an authority on executive presence and transformative learning experiences. He is a lecturer at MIT Sloan School of Management, an MIT Leadership Center master executive coach, and the author of Leading from Your Best Self: Develop Your Executive Poise, Presence and Influence to Maximize Your Potential. For the first half of his career, Rob was a perf...
Adopting a Performance Mindset | Gerhard Gschwandtner
February 08, 2022 14:18 - 35 minutes - 163 MB VideoGerhard Gschwandtner is the founder and CEO of Selling Power, a media company that produces the award-winning Selling Power magazine and Selling Power TV, a daily video interview series on sales success. He developed and hosts the Sales 3.0 Conference, which helps sales leaders integrate technologies into their organizations to improve sales effectiveness and create greater customer value. Over the course of four decades, he has interviewed some of the most successful leaders and experts i...
Bringing Value to Buyers and Sellers | Terry Coutsolioutsos
January 25, 2022 13:23 - 30 minutes - 197 MB VideoTerry Coutsolioutsos leads the marketing, sales operations, and communications function at Siemens Healthineers North America, a $5B North American enterprise. He has 25 years of medical device experience across multiple market segments. At Siemens, Koutsolioutsos launched a centralized service organization of 125 employees that supports 1,500 business development professionals. This cross-functional team is chartered with positioning and marketing the company, demonstrating Siemens Healt...
Mastering the Art and Science of Sales Enablement | Marc McNamara
January 11, 2022 13:25 - 30 minutes - 185 MB VideoMarc McNamara is founder & chief enablement officer of The Enablement Group. He is an expert in workforce enablement strategy and execution. For more than thirty years, Marc has helped hundreds of organizations reduce their “sales knowledge gap” with his unique approach and facilitative style. Marc specializes in helping B2B organizations blend art and science to appropriately design content experiences and processes that improve engagement and increase productivity. Before founding The E...
Fostering Client Relationships with Video | Kent Fitzpatrick
December 21, 2021 11:48 - 23 minutes - 144 MB VideoKent A. Fitzpatrick is the founder and managing director of Asset Strategy, a financial and wealth management consulting firm with offices in Boston, Washington D.C., and Pittsburgh. With over thirty years of experience, Kent is an Accredited Investment Fiduciary Analyst® from the Center for Fiduciary Studies, a Global Financial Steward® and a Certified Behavioral Finance Analyst. Asset Strategy is an assemblage of entities and professionals providing financial planning, estate planning, ...
Facing the Future of B2B Sales | Mary Shea
December 07, 2021 14:47 - 26 minutes - 162 MB VideoAs Outreach's first-ever Global Innovation Evangelist, Mary is responsible for thought-provoking research on the future of B2B buying and selling and for helping the market understand the increasingly important role new technologies play in enabling better experiences for both buyers and sellers. Prior to joining Outreach, Mary was a principal analyst at Forrester, an adjunct professor of marketing at the University of Chicago's Booth School of Business, and chief revenue officer at variou...
Becoming an Elite Performer | Don Barden
November 23, 2021 16:57 - 33 minutes - 264 MB VideoAs an author, speaker, advisor and corporate executive, Don Barden’s counsel is highly sought after by some of the world’s most successful businesses. Don is a classically trained economist but prefers the term “frustrated anthropologist.” He spent 25 years working for Wall Street-based firms as a top performing producer in the field of institutional finance. As a corporate executive and advisor, he averaged over $1 billion in sales per year. During his doctoral studies, he realized there ...
Building a Business For Life | Kate Holmes
November 09, 2021 15:01 - 28 minutes - 226 MB VideoNo matter how well you plan ahead…life happens. Can your financial management keep up? In this episode, Kate Holmes, Founder and CEO of Innovating Advice, shares why financial planning should adapt to life—not the other way around. Why financial plans need to keep up with life — and why that takes a holistic approach How Kate built a financial planning business that adapts to her life The power of video for business communication Show Notes: https://www.linkedin.com/in/kateaholmes/ h...
Acing Communication in a Virtual World | Mark Bowden
October 28, 2021 13:10 - 39 minutes - 313 MB VideoMark Bowden is the founder of communication training company TRUTHPLANE® whose clients include leading businesspeople, politicians, presidents of Fortune 500 companies, and prime ministers of G7 powers. With years of experience training people across the globe on how to use digital media most effectively for better communication, Mark is now a trainer for Zoom, equipping employees with best practices around virtual communication. Listen for insights from one of the world’s foremost authoriti...
Revving Up Revenue Growth | Daniel Perry
October 12, 2021 15:47 - 29 minutes - 188 MB VideoAs Managing Director-Sales Excellence, Daniel Perry is a sales strategy and enablement consultant who helps Riverside Portfolio companies accelerate revenue growth. He approaches each organization with a combination of strategic, personalized sales consulting, custom training programs and modern learning to develop and activate big ideas into tangible results that produce revenue faster. His expertise crosses multiple industries with some of the world’s most respected companies. Listen as he...
Capturing the Wisdom of Peak Performers | Jon LoDuca
September 23, 2021 17:13 - 33 minutes - 266 MB VideoJon LoDuca is founder and president of The Wisdom Link, an intellectual capital development firm. He’s provided strategic and tactical guidance, resources, and end-to-end solutions to over 400 leading businesses in 20 industries. He is also founder and managing partner of PlaybookBuilder, a knowledge management software and consulting services company. As a trusted advisor to several hundred of the top ½% income earning entrepreneurs from across the US, UK and Canada, Jon develops market str...
Creating Opportunities | David Fialkow
September 03, 2021 15:18 - 33 minutes - 264 MB VideoDavid Fialkow is co-founder and managing director of General Catalyst, a venture capital firm that partners with founders from seed to growth stage to build companies that withstand the test of time. He’s also chairman of the Pan Mass Challenge, a Massachusetts-based bike-a-thon that raises more money for charity than any other single athletic fundraising event in the country. David is also producer of several documentaries, including the Oscar-winning Icarus. Listen as he describes how, whe...
Episode 27: Sharing Joy | Michael Antonorsi
July 23, 2021 11:59 - 31 minutes - 35.9 MBAfter leaving a successful tech career in Venezuela, Michael Antonorsi, Chief Joy Activator at Chuao Chocolatier, moved his family to Paris to study culinary arts, then on to San Diego. In 2002, Michael created Chuao (pronounced chew-wow). His vision was to share joy with the world through deliciously engaging chocolate experiences. Listen as Michael shares his insights on the importance of finding your passion, understanding your customers, and evolving a successful company. Show Notes:...
Sharing Joy | Michael Antonorsi
July 23, 2021 11:59 - 31 minutes - 35.9 MBAfter leaving a successful tech career in Venezuela, Michael Antonorsi, Chief Joy Activator at Chuao Chocolatier, moved his family to Paris to study culinary arts, then on to San Diego. In 2002, Michael created Chuao (pronounced chew-wow). His vision was to share joy with the world through deliciously engaging chocolate experiences. Listen as Michael shares his insights on the importance of finding your passion, understanding your customers, and evolving a successful company. Show Notes:...
Selling as a Service | Erica Feidner
July 09, 2021 13:36 - 28 minutes - 227 MB VideoErica Feidner's extraordinary level of success and media attention was born of a unique childhood shaped by music and education. One of Inc.’s top 10 salespeople of all time, she grew up in a family of seven pianists in a home with 26 pianos. As a pianist and teacher, Erica honed her ability to speak the language of both a master musician and beginner. As a salesperson, she learned the distinct personalities of more than 400 pianos and realized her ability to pair the right piano with each c...
Episode 26: Selling as a Service | Erica Feidner
July 09, 2021 13:36 - 28 minutes - 227 MB VideoErica Feidner's extraordinary level of success and media attention was born of a unique childhood shaped by music and education. One of Inc.’s top 10 salespeople of all time, she grew up in a family of seven pianists in a home with 26 pianos. As a pianist and teacher, Erica honed her ability to speak the language of both a master musician and beginner. As a salesperson, she learned the distinct personalities of more than 400 pianos and realized her ability to pair the right piano with each c...
Listening to Lead | Mark Caner
June 11, 2021 15:21 - 25 minutes - 172 MB VideoWith over 30 years of experience in financial services and a doctorate in strategic leadership, Mark Caner, president of W&S Financial Group Distributors, Inc., develops solutions for investment professionals to help their customers invest for, live in, and manage risk as they prepare for and enter retirement. Listen as Mark shares his insights for engaging Millennials in the workplace and how to listen to lead.
Episode 24: Driving Revenue Growth | Mike Kunkle
May 07, 2021 11:44 - 31 minutes - 252 MB VideoMike Kunkle is a recognized expert on sales training, sales effectiveness, and sales enablement. Over the past 25 years, companies have used his building blocks framework to dramatically impact win rates and quota attainment. Listen as he describes how he applies the lessons learned as a professional musician to the field of sales training, the importance of practicing your craft, and the need for critical thinking skills.
Driving Revenue Growth | Mike Kunkle
May 07, 2021 11:44 - 31 minutes - 252 MB VideoMike Kunkle is a recognized expert on sales training, sales effectiveness, and sales enablement. Over the past 25 years, companies have used his building blocks framework to dramatically impact win rates and quota attainment. Listen as he describes how he applies the lessons learned as a professional musician to the field of sales training, the importance of practicing your craft, and the need for critical thinking skills.
Transforming Sales Strategy | Colleen Francis
April 16, 2021 12:15 - 35 minutes - 285 MB VideoLinkedIn's #1 sales influencer, keynote speaker, award-winning sales strategist, and bestselling author Colleen Francis built her career on helping sales teams identify concrete changes they can make in their process and personnel to see a lasting impact on results. Listen as she shares how sellers can stand out in a crowded marketplace, build long-term client relationships, and avoid the boom-bust cycle.
Serving Our Communities | Rhomes Aur
March 31, 2021 12:26 - 39 minutes - 315 MB VideoOver his 40-year career, CEO Rhomes Aur has dedicated himself to building company cultures that attract the best people and inspire financial services advisors to achieve their goals and serve their communities. Listen as Aur describes his experience leading during the pandemic, the changing role of advisors, the importance of providing a great client experience, and the importance of looking forward.
Empowering Financial Professionals | Harry Hoopis
March 05, 2021 12:57 - 55 minutes - 440 MB VideoThe Hoopis Performance Network is an innovative sales training and leadership development resource for field leaders and advisors in financial services. Over his 40 year career, Founder and CEO Harry Hoopis built one of the largest and most successful financial services firms in the world. Listen as Hoopis shares his insights on selecting, developing, and managing talent.
Driving Sales Performance | David Bauders
February 19, 2021 13:06 - 36 minutes - 285 MB VideoSuccessful sales organizations must adapt by showing flexibility and resilience in the face of today’s new challenges. SPARXiQ Founder and CEO David Bauders shares how sales leaders can leverage analytics tools and training solutions to make better decisions about pricing, prevent lopsided negotiations, innovate to solve customer problems, and boost profitability by scoring a touchdown every deal instead of a field goal.
Accelerating Career Velocity | Jesse Jackson
February 05, 2021 13:21 - 35 minutes - 279 MB VideoKnown as “The Accidental CLO,” Jesse Jackson shares how his profession “chose him” after serving in the U.S. Navy. Listen as he shares his passion for helping individuals become the best version of themselves and enhance their career trajectories, how organizations can adapt in the age of acceleration, and why lifelong learning is the currency of the future.
Believing in Yourself | Elyse Archer
January 22, 2021 13:52 - 42 minutes - 338 MB VideoSales mentor Elyse Archer is the founder and CEO of She Sells, a coaching program and community for women in sales who are reaching new goals and revolutionizing the way sales is done. She shares how you can develop your own practice, honor your natural talent and style, increase your visibility, and gain a new feeling of peace and purpose.
Sales Training in a Virtual World | Frank Cespedes
January 08, 2021 13:45 - 39 minutes - 313 MB VideoB2B sales—and sales training—have been upended by the pandemic. Entrepreneur, Harvard Business School professor, and sales management authority Frank Cespedes shares how the buying process and sales training have changed, the pros and cons of a hybrid learning model, what sales leaders need to know about virtual selling, and the importance of just-in-time training.