Latest Digitaldisruption Podcast Episodes
AI Credit Scoring & Lending Decisions: Transforming UK Mortgages | Novus Strategy & Consulting
Digital Disruption - April 04, 2024 11:51 - 34 minutes ★★★★★ - 1 ratingDiscover how AI is revolutionising credit scoring and lending decisions in the UK mortgage sector. In the latest episode of the Digital Disruption podcast, join Pete Gatenby and Chris Williams as they delve into the transformative power of AI in credit scoring and lending decisions within the ...
Enabling Interoperability In The Mortgage & Home Buying Sector
Digital Disruption - March 15, 2024 05:00 - 23 minutes ★★★★★ - 1 ratingIn this weeks episode we focus on the hot topic of interoperability. Across the Mortgage and Home buying landscape, collaboration is a key driver in delivering a better experience for the consumer. But how should Lenders, Law Firms, Vendors and other stakeholders approach building a connected ...
Continuous Improvement - The importance of measuring digital maturity
Digital Disruption - February 29, 2024 05:00 - 20 minutes ★★★★★ - 1 ratingIn this episode we look at how to leverage continuous improvement cycles to accelerate your adoption of digital technologies. Importantly, we deep dive into how you can use digital maturity measures to identify where there are gaps in your processes and what technologies you need to help impro...
Value Stream Mapping - how to identify where to leverage digital technology
Digital Disruption - February 16, 2024 17:51 - 20 minutes ★★★★★ - 1 ratingValue Stream Mapping is the process of understanding where the value is within the processes that underpin your business operations. In the context of the Home Buying sector, Lenders, Law Firms, Brokers and pretty much any stake holder within the eco-system servicing the borrower or seller can...
Leveraging No Code & Low Code to Accelerate Digital Transformation
Digital Disruption - February 01, 2024 06:00 - 26 minutes ★★★★★ - 1 ratingLeveraging No Code & Low Code Platforms to Accelerate Digital Transformation in the Home Buying sector is todays topic of discussion. Pete questions Chris about the opportunity for all stake holders across the eco-system and what you can be doing to leverage this technology. Chris covers: Wha...
2024 predictions and Trends - Digital Distruption
Digital Disruption - January 18, 2024 06:00 - 27 minutes ★★★★★ - 1 ratingHappy New Year, it's our first episode for 2024 and we're talking predictions and what we think are the key trands to look out for. In this episode Pete and Chris give their views on the key things to look out for in 2024 to include: AI and how it will continue to drive change Leveraging te...
Digital Maturity - Become 26% more profitable than your peers
Digital Disruption - November 08, 2023 07:00 - 29 minutes ★★★★★ - 1 ratingBecause of their ability to innovate and adapt, digitally mature organisations are 26% more profitable than their peers. In this episode Pete and Chris deep dive into how to measure your Digital Maturity and leverage the Novus Digital Index to help you: Gain a competitive advantage Acceler...
AI & Machine Learning in the Mortgage and Home Buying Sector
Digital Disruption - November 01, 2023 11:00 - 29 minutes ★★★★★ - 1 ratingExploring Artificial Intelligence and Machine Learning in the Mortgage and Home buying sector is a hot topic! In this episode Pete and Chris deep dive into how AI & ML and the steps you can be taking to navigate around the hype and steer a course directly to deliverying value. Topics of discu...
Driving Transformation in the UK Property Industry
Digital Disruption - October 24, 2023 13:50 - 17 minutes ★★★★★ - 1 ratingWe're entering a new phase of transformation in the UK property industry and in this Episode Pete gets Chris to share a his insights covering: Current state versus future state and what exciting is coming down the track Where organisations should be focusing to avoid fragmentation The impor...
Hybrid Customer Journey - Combining face-to-face and digital services.
Digital Disruption - October 03, 2023 13:59 - 16 minutes ★★★★★ - 1 ratingExploring the seamless integration of physical and virtual experiences, in this episode Pete and Chris deep dive into Hybrid Customer journeys. Topics of discussion include: Main drivers for Hybrid Customer Journey Why getting right matters The importance of data and how to organise it ...
Such Amin - Transforming The Legal Sector
Digital Disruption - October 19, 2022 17:56 - 43 minutes ★★★★★ - 1 ratingSucheet Amin is a lawyer and the founder and CEO of inCase, a revolutionary award-winning mobile app platform for law firms looking to enhance their communication with clients. The theme we explore in this episode is disruption in the legal space and the adoption of technology. We discuss: Th...
Travis Scholes - Transforming Conveyancing
Digital Disruption - October 13, 2022 13:02 - 36 minutes ★★★★★ - 1 ratingIn this episode I'm joined by Travis Scholes, Commercial Director at LMS and a veteran of process effciency and customer experince. Having spent over 15 years using lean and agile principles to maximise effciency within operations, all in fincial services settings, Travis brings a wealth of ex...
Jon Smart - Sooner, Safer, Happier
Digital Disruption - October 04, 2022 15:20 - 34 minutes ★★★★★ - 1 ratingJon is a business agility practitioner, thought leader, and coach. Jon is the lead author of the award winning and bestselling 'Sooner Safer Happier: Patterns and Antipatterns for Business Agility' (IT Revolution Press, Nov 2020) and co-founder of Sooner Safer Happier Ltd, helping large organiza...
Oli Cook - Launching a fintech
Digital Disruption - September 27, 2022 11:21 - 32 minutes ★★★★★ - 1 ratingOn todays episode of Digital Disruption I’m joined by Oli Cook. Oli is the Co-Founder and CEO of Ekko. You’ll have heard of challenger banks and fintechs, but Ekko is very different. Ekko is the transformative app, debit card and ecosystem that turns the tide on climate change. Topics Wh...
Joanna Williams - Psychology and wellbeing
Digital Disruption - September 20, 2022 13:47 - 41 minutes ★★★★★ - 1 ratingTypically invited by CEOs, Founders and HR Directors, Joanna provide Psychology and wellbeing services to executives and their teams. For any business to thrive and survive, culture and the happiness and well-being of staff is a critical success factor. Operating at the meeting place of busine...
Howard Tiersky - Winning Digital Customers
Digital Disruption - August 19, 2022 13:51 - 38 minutes ★★★★★ - 1 ratingHoward is an inspiring and passionate speaker, the Founder and CEO of FROM, The Digital Transformation Agency, a Wall Street Journal bestselling author, innovation consultant, and serial entrepreneur. IDG named him one of the “10 Digital Transformation Influencers to Follow Today”, and Enterpri...
Google Cloud’s Wayne McCulloch on The Subscriber Experience & 7 Pillars of Customer Success
Subscribed Podcast - May 11, 2021 22:20 - 34 minutes ★★★★ - 23 ratingsWayne McCulloch, author of The Seven Pillars of Customer Success, has more than 25 years experience in the software industry educating companies on the building blocks for Customer Success. He is a two time Chief Customer Officer, and ran global customer education services at HPE, IBM and Sales...
Pricing and Selling Value: Marco Bertini, Harvard and Esade Professor
Subscribed Podcast - April 20, 2021 04:50 - 37 minutes ★★★★ - 23 ratingsMarco Bertini is rewriting the rules of commerce. Instead of selling the “means” (products and services), he believes companies should adopt innovative revenue models to pursue the “ends” (actual outcomes). The key: reflect the value that customers actually derive from their purchases. Bertini...
SaaS Growth Advisor Georgiana Laudi on Customer-led Growth
Subscribed Podcast - January 26, 2021 18:45 - 29 minutes ★★★★ - 23 ratingsGeorgiana Laudi is a SaaS growth advisor and marketing executive. She’s a strategic advisor at Elevate where she helps high-growth SaaS companies scale, and the co-founder of Forget the Funnel which helps SaaS marketing and growth leaders build customer-led strategies that result in revenue-gene...
Activate’s Michael Wolf on the future of Media & Technology
Subscribed Podcast - November 18, 2020 00:37 - 32 minutes ★★★★ - 23 ratingsMichael Wolf is the Co-founder and CEO of Activate, the leading strategy and technology consulting firm for media, technology, and entertainment companies worldwide. He is a business strategist whose focus is on helping senior executives exploit growth opportunities and define the future of thei...
BCG's John Pineda on Subscription Pricing Strategies
Subscribed Podcast - October 29, 2020 17:31 - 32 minutes ★★★★ - 23 ratingsJohn Pineda is Partner-Director at the Boston Consulting Group. He’s a core member of BCG's Technology, Media, and Telecom as well as Marketing, Sales, and Pricing practices. John is an expert in pricing model transformation, monetization of digital platforms, and pricing to value to improve c...
Ep #35: Ken Doctor on COVID-19's Impact on Publishing
Subscribed Podcast - July 21, 2020 19:47 - 29 minutes ★★★★ - 23 ratingsKen Doctor is a writer, analyst, and consultant in the news media industry. His work focuses on the transformation of consumer media in the digital age and connects the dots between the news and entertainment we consume with the changing business of media organizations. He is the author of Newso...
Leading automotive change - Andy Alderson
Digital Disruption - July 14, 2020 17:27 - 42 minutes ★★★★★ - 1 ratingToday I'm joined by Andy Alderson, founder and CEO of Vanarama. Andy shares his story around how he has been accelerating their proposition during lockdown and how an AI bot sold 1121 vehicles!! Agile innovation is about quickly delivering a new technology solution, testing its innovative capa...
Jac Hughes interview - Agile operations
Digital Disruption - July 07, 2020 05:00 - 50 minutes ★★★★★ - 1 ratingJac Hughes is a highly experienced agile coach who helps organisations to build high performing agile teams that deliver world-class services and products. Working at the grass roots level inside organisations, Jac articulates with great clarity just what it takes to build agile teams. This is...
Ep #34: Amy Konary and JJ Xia on COVID-19's impact on subscriptions
Subscribed Podcast - June 30, 2020 23:55 - 29 minutes ★★★★ - 23 ratingsAmy Konary, VP of Customer Business Innovation and Chair of the Subscribed Institute, brings over 20 years of experience advising companies on subscription business strategies. JJ Xia is Zuora’s Director of Customer Strategy and oversees messaging, positioning, and strategic initiatives around...
Transformation readiness
Digital Disruption - June 23, 2020 06:30 - 17 minutes ★★★★★ - 1 ratingIn this episode I share 4 steps to assess your readiness for transformation. Whilst most companies are on some form of digital transformation, their state of readiness is a key success factor. Regular transformation audits (shared in last weeks episode)help identify readiness issues, so it's ...
3 steps to audit and assess your transformation
Digital Disruption - June 16, 2020 06:30 - 18 minutes ★★★★★ - 1 ratingIs your transformation on the correct path? Is it going to be successful? In today’s episode I talk through 3 steps you should be taking right now to assess and audit your digital business transformation. Now is a great time to evaluate your current position and begin to accelerate your tran...
Phil Jones interview - Exactly, how to transform
Digital Disruption - June 09, 2020 07:33 - 37 minutes ★★★★★ - 1 ratingIn today's episode I interview Phil M Jones, the best selling author and international speaker. Phil and I discuss the leading change and transformation and just how to engage customers on the journey.
Accelerating transformation
Digital Disruption - May 19, 2020 07:23 - 14 minutes ★★★★★ - 1 ratingSpeed matters, a lot. In this episode I talk about accelerating transformation with a focus on leadership, strategy and implementation. Now is a great time for organisations to audit their digital transformation efforts and look at how they can accelerate that journey.
Ep #33: Chuck Martin and Digital Transformation 3.0
Subscribed Podcast - May 18, 2020 20:55 - 28 minutes ★★★★ - 23 ratingsChuck is a New York Times Business Bestselling author and has been a leader in emerging digital technologies for more than two decades. Considered to be one of the foremost experts on IoT, Chuck is a keynote speaker and has authored several books including Digital Transformation 3.0: The New Bus...
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