Digital Disruption
35 episodes - English - Latest episode: 23 days ago - ★★★★★ - 1 ratingDigital Disruption is a Podcast for Business leaders and Tech Entrepreneurs. Each episode of the Podcast I will bring you the stories of founders, CEO’s, innovative thinkers and the people at the grass roots level inside organisations driving through digital transformation, disrupting industries with technology and driving change. Sharing their stories, lessons learned and how they are successfully leveraging technology, to disrupt and drive through change.
About your host: Chris Williams has been helping enterprises and brands to innovate and adopt emerging technologies, driving through digital transformation and change for almost 20 years. Building new revenue streams and defining cutting edge solutions to complex problems. Chris founded and built one of the first management consultancy firms dedicated to supporting organisations going through Digital Transformation, servicing clients across multiple sectors in the UK, USA and Europe.
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Episodes
AI Credit Scoring & Lending Decisions: Transforming UK Mortgages | Novus Strategy & Consulting
April 04, 2024 11:51 - 34 minutes - 47.1 MBDiscover how AI is revolutionising credit scoring and lending decisions in the UK mortgage sector. In the latest episode of the Digital Disruption podcast, join Pete Gatenby and Chris Williams as they delve into the transformative power of AI in credit scoring and lending decisions within the UK mortgage sector. This insightful discussion uncovers how artificial intelligence is not just reshaping the way we approach mortgage applications but is also setting the stage for a more efficient a...
Enabling Interoperability In The Mortgage & Home Buying Sector
March 15, 2024 05:00 - 23 minutes - 33 MBIn this weeks episode we focus on the hot topic of interoperability. Across the Mortgage and Home buying landscape, collaboration is a key driver in delivering a better experience for the consumer. But how should Lenders, Law Firms, Vendors and other stakeholders approach building a connected eco-system? In this episode Pete and Chris discuss the current landscape and how the future landscape looks, covering off what you should be considering and the steps you should be taking. To conn...
Continuous Improvement - The importance of measuring digital maturity
February 29, 2024 05:00 - 20 minutes - 27.9 MBIn this episode we look at how to leverage continuous improvement cycles to accelerate your adoption of digital technologies. Importantly, we deep dive into how you can use digital maturity measures to identify where there are gaps in your processes and what technologies you need to help improve things. To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Value Stream Mapping - how to identify where to leverage digital technology
February 16, 2024 17:51 - 20 minutes - 28.3 MBValue Stream Mapping is the process of understanding where the value is within the processes that underpin your business operations. In the context of the Home Buying sector, Lenders, Law Firms, Brokers and pretty much any stake holder within the eco-system servicing the borrower or seller can use this framework to help identify and prioritise where they can leverage technology to drive efficiency. In todays episode, we deep dive into what VSM is, how you can use it and what steps to ta...
Leveraging No Code & Low Code to Accelerate Digital Transformation
February 01, 2024 06:00 - 26 minutes - 36.7 MBLeveraging No Code & Low Code Platforms to Accelerate Digital Transformation in the Home Buying sector is todays topic of discussion. Pete questions Chris about the opportunity for all stake holders across the eco-system and what you can be doing to leverage this technology. Chris covers: What is Low code and No code environments Approaches to using it for companies of all sizes How to innovate and incorporate quickly into your company to improve processes Use case development and i...
2024 predictions and Trends - Digital Distruption
January 18, 2024 06:00 - 27 minutes - 38 MBHappy New Year, it's our first episode for 2024 and we're talking predictions and what we think are the key trands to look out for. In this episode Pete and Chris give their views on the key things to look out for in 2024 to include: AI and how it will continue to drive change Leveraging tech in a tough market The importance of human capital To connect with Pete on LinkedIn visit - Pete's LinkedIn profile To connect with Chris on LinkedIn visit - Chris's LinkedIn profile
Digital Maturity - Become 26% more profitable than your peers
November 08, 2023 07:00 - 29 minutes - 40.9 MBBecause of their ability to innovate and adapt, digitally mature organisations are 26% more profitable than their peers. In this episode Pete and Chris deep dive into how to measure your Digital Maturity and leverage the Novus Digital Index to help you: Gain a competitive advantage Accelerate you digital transformation Where you should be focusing technology assets Improve your ability to respond to chaning market conditions Plus much more To gain access to the NDi (Novus Digit...
AI & Machine Learning in the Mortgage and Home Buying Sector
November 01, 2023 11:00 - 29 minutes - 41.2 MBExploring Artificial Intelligence and Machine Learning in the Mortgage and Home buying sector is a hot topic! In this episode Pete and Chris deep dive into how AI & ML and the steps you can be taking to navigate around the hype and steer a course directly to deliverying value. Topics of discussion include: What frameworks to utlise to help you navigate the AI & ML The changes and advancements you need to be aware of and how they will impact you How to identify use cases within your o...
Driving Transformation in the UK Property Industry
October 24, 2023 13:50 - 17 minutes - 24.7 MBWe're entering a new phase of transformation in the UK property industry and in this Episode Pete gets Chris to share a his insights covering: Current state versus future state and what exciting is coming down the track Where organisations should be focusing to avoid fragmentation The importance of collaboration The difference between vertical digitisation and the need for a horizontal approach To discover more about how Novus can help you on your transofmration journey visit www.no...
Hybrid Customer Journey - Combining face-to-face and digital services.
October 03, 2023 13:59 - 16 minutes - 22 MBExploring the seamless integration of physical and virtual experiences, in this episode Pete and Chris deep dive into Hybrid Customer journeys. Topics of discussion include: Main drivers for Hybrid Customer Journey Why getting right matters The importance of data and how to organise it Mapping the journey and hand off points To discover more about how Novus can help you on your transofmration journey visit www.novus-strategy.com To connect with Pete on LinkedIn visit - Pete's L...
Such Amin - Transforming The Legal Sector
October 19, 2022 17:56 - 43 minutes - 61 MBSucheet Amin is a lawyer and the founder and CEO of inCase, a revolutionary award-winning mobile app platform for law firms looking to enhance their communication with clients. The theme we explore in this episode is disruption in the legal space and the adoption of technology. We discuss: The challenges in the legal sector The role of digitial and the importance of adoption The 4 things to consider when deploying technology Why law firms must act now in improving client communciat...
Travis Scholes - Transforming Conveyancing
October 13, 2022 13:02 - 36 minutes - 45.8 MBIn this episode I'm joined by Travis Scholes, Commercial Director at LMS and a veteran of process effciency and customer experince. Having spent over 15 years using lean and agile principles to maximise effciency within operations, all in fincial services settings, Travis brings a wealth of experince and knowledge around transformation. Topics covered Transforming Conveyancing Ways of working Challenges faced and how to overcome them Importance of customer engagement Travis' Lin...
Jon Smart - Sooner, Safer, Happier
October 04, 2022 15:20 - 34 minutes - 62.7 MBJon is a business agility practitioner, thought leader, and coach. Jon is the lead author of the award winning and bestselling 'Sooner Safer Happier: Patterns and Antipatterns for Business Agility' (IT Revolution Press, Nov 2020) and co-founder of Sooner Safer Happier Ltd, helping large organizations deliver better value sooner, safer, and happier through the application of better ways of working, including agile and lean principles and practices. Topics Jon's book and his background OK...
Oli Cook - Launching a fintech
September 27, 2022 11:21 - 32 minutes - 44.5 MBOn todays episode of Digital Disruption I’m joined by Oli Cook. Oli is the Co-Founder and CEO of Ekko. You’ll have heard of challenger banks and fintechs, but Ekko is very different. Ekko is the transformative app, debit card and ecosystem that turns the tide on climate change. Topics What inspired the journey Role of fintechs in the green revolution How do you go about starting a challenger bank? What challenges have you faced? Lessons learned so far? Oli's LinkedIn - htt...
Joanna Williams - Psychology and wellbeing
September 20, 2022 13:47 - 41 minutes - 75.4 MBTypically invited by CEOs, Founders and HR Directors, Joanna provide Psychology and wellbeing services to executives and their teams. For any business to thrive and survive, culture and the happiness and well-being of staff is a critical success factor. Operating at the meeting place of business and psychology, Joanna works with individuals and organisations to understand and navigate challenges to growth, fulfilment and vitality. With over 20 years as a business professional, combined w...
Howard Tiersky - Winning Digital Customers
August 19, 2022 13:51 - 38 minutes - 70.2 MBHoward is an inspiring and passionate speaker, the Founder and CEO of FROM, The Digital Transformation Agency, a Wall Street Journal bestselling author, innovation consultant, and serial entrepreneur. IDG named him one of the “10 Digital Transformation Influencers to Follow Today”, and Enterprise Management 360 named Howard “One of the Top 10 Digital Transformation Influencers That Will Change Your World.” In this episode we talk about Winning Digital Customers, the title of Howards Wall ...
Leading automotive change - Andy Alderson
July 14, 2020 17:27 - 42 minutes - 38.5 MBToday I'm joined by Andy Alderson, founder and CEO of Vanarama. Andy shares his story around how he has been accelerating their proposition during lockdown and how an AI bot sold 1121 vehicles!! Agile innovation is about quickly delivering a new technology solution, testing its innovative capabilities and then scaling it. Businesses today have to be able to adopt new technologies and ways of working to improve efficiency, deliver better services to clients and to maintain relevance acros...
Jac Hughes interview - Agile operations
July 07, 2020 05:00 - 50 minutes - 46.6 MBJac Hughes is a highly experienced agile coach who helps organisations to build high performing agile teams that deliver world-class services and products. Working at the grass roots level inside organisations, Jac articulates with great clarity just what it takes to build agile teams. This is a great interview to listen to for anyone seeking to accelerate their agile transformation.
Transformation readiness
June 23, 2020 06:30 - 17 minutes - 16 MBIn this episode I share 4 steps to assess your readiness for transformation. Whilst most companies are on some form of digital transformation, their state of readiness is a key success factor. Regular transformation audits (shared in last weeks episode)help identify readiness issues, so it's important know what steps to take to put in place that readiness to help accelerate your digital transformation.
3 steps to audit and assess your transformation
June 16, 2020 06:30 - 18 minutes - 16.6 MBIs your transformation on the correct path? Is it going to be successful? In today’s episode I talk through 3 steps you should be taking right now to assess and audit your digital business transformation. Now is a great time to evaluate your current position and begin to accelerate your transformation. But how can you do this? Listen to today's episode to discover the 3 steps you can take to audit your transformation.
Phil Jones interview - Exactly, how to transform
June 09, 2020 07:33 - 37 minutes - 34.3 MBIn today's episode I interview Phil M Jones, the best selling author and international speaker. Phil and I discuss the leading change and transformation and just how to engage customers on the journey.
Accelerating transformation
May 19, 2020 07:23 - 14 minutes - 13.3 MBSpeed matters, a lot. In this episode I talk about accelerating transformation with a focus on leadership, strategy and implementation. Now is a great time for organisations to audit their digital transformation efforts and look at how they can accelerate that journey.
Digital business strategy
May 11, 2020 08:00 - 49 minutes - 45.7 MBWilliam Owen, founder of digital consultancy Made by Many, joins me on this episode as we discuss digital business strategy and how organisations should really be approaching strategy. William shares his thoughts and excellent examples of how to approach strategy as part of your transformation journey.
Leading change with excellent communication
May 05, 2020 08:00 - 50 minutes - 45.9 MBBringing your people on the journey is about being an inspiring leader. To achieve this, you have to be able to communicate and deliver your message with impact. The new normal is video conferencing, instant messaging and delivering core messages via digital means. Motivating, inspiring and leading through challenging times requires excellent communication skills, presentation skills and the ability to hold the attention of your audience. Lorna is a heavy weight in communications, having...
Evaluate your value stream
April 28, 2020 10:19 - 47 minutes - 43.2 MBThis Podcast is a recording of a webinar aimed at helping organisation navigate a course through the COVID-19 pandemic. During this session I shared the tools and techniques to help you understand where opportunity exists in your organisation in a time of crisis. Protecting revenue and cash is vital right now. However, being responsive to the ever changing situation is the key to survival and innovation will play a key part. Opportunity exists in your value stream. I look at the 3 type...
What it takes to transform
March 25, 2020 11:48 - 39 minutes - 35.9 MBI recently gave an interview about what it takes to transform. I gave my views, insights and approaches on how I support organisations and what is involved. Whilst not a full deep dive, there are some great nuggets in here to help you on your journey, wherever you are right now.
How to remain relevant
December 02, 2019 16:21 - 1 hour - 56.2 MBRemaining relevant in any sector is key. Transformation doesn't happen by accident, it happens by design. Today I'm joined by my good friend Chris Perks, Managing Director at ITG and in this episode we breakdown the key steps to designing a transformation and discuss the key differences between adaptation and innovation!
Innovation in retail
November 26, 2019 22:48 - 40 minutes - 37 MBThe headlines are full of stories of retail brands going out of business as digital technologies and online continue to disrupt. Joining me on this episode is Simon Ward, the founder and CEO of ITG (Inspired Thinking Group). For 10 years ITG have been at the forefront of supporting retailers to innovate and transform. Simon shares his thoughts on innovation, keeping things simple and remembering is not all about technology!
Building Digital Capabilities (Agile Innovation)
November 19, 2019 11:54 - 37 minutes - 34.4 MBMustafa Zaidi is a highly experienced CTO having worked for both GE (General Electric) in the USA and Honeywell. He was once also my CTO before heading out to Malaysia where his now the CTO of Socar. Mustafa shares his experience in what it takes to build agile innovation teams in both small and large companies.
Transforming health care
November 11, 2019 06:30 - 32 minutes - 29.7 MBDigital capabilities are what enable any organisation to innovate and are a key pillar when its comes to Digital Transformation. The public sector can not only learn from, but also collaborate with the private sector when it comes building digital capabilities saving time and monday. In this episode I interview James Wilson from Assista Consulting, an expert in digital transformation within the Health Care sector.
Change management
November 04, 2019 11:04 - 48 minutes - 44 MBManaging change is a critical part of any transformation. Implementing the right Culture and aligning the entire organisation is key to the success of any digital transformation. In today's episode I'm joined by Joe McGourley. Joe is a highly experienced change manager having lead change programmes in major corporations. Joe and I discuss two of the six pillars of transformation, Culture and People and Business Alignment and what it takes to successfully manage change, sharing tips, trick...
Agile Innovation
November 04, 2019 10:44 - 41 minutes - 37.8 MBAre you fragile, or agile? Today's guest is James Studdart, AKA the Cynical Developer. James is a .NET developer, solutions architect and team leader based in the UK. A highly experienced Lead Developer working on the front lines of innovation, James knows a thing or two about what it takes to get innovation teams in place. In today's episode James and I talk about agile innovation. James shares his perspective on building agile innovation capabilities and what it takes to build agile team...
Building high performing teams
November 03, 2019 22:01 - 49 minutes - 45.6 MBCulture and People are one of the six pillars of digital transformation. Transforming businesses requires high performing teams and a great culture. In this episode I talk to Fiona Conway, Director of Customer Operations at Santander. Fiona shares her story and experience on taking large groups of people in a corporate environment and creating a great culture and high performing teams.
Transforming Conveyancing
November 03, 2019 21:35 - 29 minutes - 26.8 MBTaking a business on a digital transformation isn't easy, not least when its an organisation operating in a heavily regulated environment with lots of legacy. In this weeks episode I interview Nick Chadbourne, CEO of LMS (Legal Marketing Services). Nick talks candidly about what it takes to lead a business through a transformation and the importance of innovation.
Digital Disruption
November 03, 2019 09:15 - 12 minutes - 11.9 MBIn this episode I introduce what this Podcast is all about, my background and the 6 pillars of digital transformation. Each episode of the Podcast I will be bringing you the stories of founders, CEO’s, innovative thinkers and the people at the grass roots level inside organisations driving through digital disruption and change. Sharing their stories, lessons learned and how they are successfully leveraging technology, to disrupt and driving through change.