Latest Dentalateam Podcast Episodes
#859: Fun Dental Facts For the 4th of July
The Dental A Team Podcast - July 04, 2024 10:00 - 13 minutes ★★★★★ - 172 ratingsThis episode is for those who want a good time. Happy Fourth of July! Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#858: Deciphering Your True Overhead
The Dental A Team Podcast - July 03, 2024 10:00 - 30 minutes ★★★★★ - 172 ratingsTiff and Dana share the Dental A-Team method to understanding your practice’s true overhead, and how to budget to get that overhead to where you want it to be. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe t...
#857: Tax Strategies to Prepare for an Associate Buy-In
The Dental A Team Podcast - July 02, 2024 10:00 - 46 minutes ★★★★★ - 172 ratingsMorgan Hamon returns to the podcast and Kiera dives deep with him. They focus on how owners/doctors can prepare their cash flow and tax planning for an associate buy-in, including the ideal time to execute, time horizon, three common frustrations and how to avoid them, and so much more. Episod...
#856: Mid-Year Check-in: What’s Good and What Could Be Better?
The Dental A Team Podcast - June 27, 2024 10:00 - 19 minutes ★★★★★ - 172 ratingsWe’re halfway through 2024! That means we’re halfway toward the goals made at the beginning of the year. In this episode, Kiera reminds listeners to prep for the end of the year now by touching base with the right people, and adjusting or pivoting where necessary. Episode resources: Reach o...
#855: Office Manager Guru Says, “Add Video to Onboarding!”
The Dental A Team Podcast - June 26, 2024 10:00 - 21 minutes ★★★★★ - 172 ratingsTiff and Dana talk about why videos are such effective additions to your practice’s operations manual. Their guidance includes the software to use, what topics to start with, who records them, and more. Episode resources: Reach out to Tiff and Dana Watch DAT Podcasts on YouTube Practi...
#854: Let’s Make Systemization Simple- Kiera’s Mind Blown
The Dental A Team Podcast - June 25, 2024 10:00 - 24 minutes ★★★★★ - 172 ratingsWelcome back to DAT Book Club! This month’s selection was Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work by Nick Sonnenberg. As you’ll hear, Kiera had a ton of takeaways from reading this book. She specifically touches on the following in this episode: Best...
#853: It’s Time to Turn Your Patients Onto Membership Plans
The Dental A Team Podcast - June 20, 2024 10:00 - 39 minutes ★★★★★ - 172 ratingsWith the changing landscape, Kiera gets very real with practices in this episode. She’s joined by Paul from Dental Menu to talk about why it is absolutely critical to get a membership plan in place. They lay out the steps to take if you’re considering dropping insurance, and how Dental Menu seam...
#852: How to Handle Emergency After-Hour Calls
The Dental A Team Podcast - June 19, 2024 10:00 - 11 minutes ★★★★★ - 172 ratingsKiera gives listeners three steps to set up an ideal emergency after-hour protocol response. Define “true emergency” — what should the doctor actually have to come in for? Role play! Listen to example calls and set language to use. Place daily blocks for those emergency appointments. She a...
#851: The Actual Value of Knowing Your Ideal Patient
The Dental A Team Podcast - June 18, 2024 10:00 - 21 minutes ★★★★★ - 172 ratingsWe’ve talked about it before: Your patient avatar is crucial for success (listen to episode 747, Creating a Raving Fan Patient). Now, it’s time to understand what the value of that avatar can add to your practice. Tiff and Dana touch on… Reverse engineering your ideal avatar Considering the ...
#850: Consider This When Buying/Maximizing a Practice
The Dental A Team Podcast - June 13, 2024 10:00 - 15 minutes ★★★★★ - 172 ratingsKiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as: What’s the AR? What procedures are being offered and is there room to add more? How is the team communication? How are supplies purcha...
#849: Tip For Better Communication
The Dental A Team Podcast - June 12, 2024 10:00 - 22 minutes ★★★★★ - 172 ratingsSomething many dental practices tend to forget: passing off information with open communication in mind. Tiff and Dana review why handoffs are so critical to building trust and increasing patient acceptance. They touch on diagnosing with the patient in the room, having conversations directly wi...
#848: How to Handle Rude Patients
The Dental A Team Podcast - June 11, 2024 10:00 - 12 minutes ★★★★★ - 172 ratingsThere’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations. Episode resources: Re...
#847: Co-Diagnosing: Pre-Game Strategies
The Dental A Team Podcast - June 06, 2024 10:00 - 23 minutes ★★★★★ - 172 ratingsWhat Would Doctor Do? Tiff and Dana educate about how to set up doctor’s diagnosis with some pre-gaming strategies. It’s as easy as 1-2-3: Calibrate the language and focus Set clear expectations Doctors, empower your team The consultants give examples of how to go about this, plus insight ...
#846: Unconventional Ways to Cut Costs In Your Practice
The Dental A Team Podcast - June 05, 2024 10:00 - 18 minutes ★★★★★ - 172 ratingsKiera gives listeners tips that you can implement right now to start trimming the fat on practice costs and making more money. Suggested actions include reviewing your PnL monthly, buying discounted supplies, utilizing a productive schedule, and more. Episode resources: Reach out to Kiera ...
#845: How to Vacation Without Your Business Losing Money
The Dental A Team Podcast - June 04, 2024 10:00 - 12 minutes ★★★★★ - 172 ratingsWarmer weather means vacations are on our mind. Kiera talks about how to take those two-week vacations (or more!) and not have it affect your practice’s profit and loss. It’s about planning, yes, but Kiera gives you the variables to consider as you calculate how much you can vacation based on yo...
#844: Achieving Your Dream Dentistry Life
The Dental A Team Podcast - May 30, 2024 10:00 - 32 minutes ★★★★★ - 172 ratingsKiera is joined by Dr. Jamin Houser of Castle Valley Dental in Colorado to talk about reaching that dream life! Dr. Houser has achieved a minimal work week while still being able to engage with all the aspects he loves about dentistry. He shares with Kiera what it took to get him to his idyllic ...
#843: Take a Moment to Slow Down
The Dental A Team Podcast - May 29, 2024 10:00 - 17 minutes ★★★★★ - 172 ratingsKiera explores not only why so many people want to slow down in their everyday lives — but also what happens once you’re slowed down. Episode resources: Reach out to Kiera Sign up for DAT’s Weekly Webinar Virtual Consulting Subscribe to The Dental A-Team podcast Become Dental A-...
#842: How (Good) Handoffs Increase Case Acceptance
The Dental A Team Podcast - May 28, 2024 10:00 - 19 minutes ★★★★★ - 172 ratingsThe right handoff can go such a long way. In this episode, Tiff and Dana break down why handoffs are so important for patients, how handoffs can extend from chairside to checkout, and the best way to know if your practice’s communication with patients and each other is working effectively. Epi...
#841: Book Club: High Output Teams Simplified
The Dental A Team Podcast - May 23, 2024 10:00 - 20 minutes ★★★★★ - 172 ratingsKiera reviews May’s DAT Book Club selection, High Output Management by Andrew S. Grove and why her takeaways are complicated. A few of her favorite ideas from the book: delegation is not abdication; allow time to connect; and why less is more when it comes to performance reviews. Find the fu...
#840: Easy Way to Get More New Patients
The Dental A Team Podcast - May 22, 2024 10:00 - 41 minutes ★★★★★ - 172 ratingsKiera is joined by Dr. Brian Harris, the founder of Smile Virtual, to talk about cosmetic dentistry and virtual consulting. They touch on cosmetic needs in the current economy and how social media changed the game, as well as implementing virtual consulting and the way to get patients to want to...
#839: Effective + Efficient Appointments in 4 Steps
The Dental A Team Podcast - May 21, 2024 10:00 - 28 minutes ★★★★★ - 172 ratingsTiff and Dana are back with more tips to perfect your patient experience and office systems. This episode focuses on maximizing appointment efficiency from both the doctor side and hygiene side. The consultants walk through four critical steps: Taking an inventory of your appointment process C...
#838: Handling No-Cost Patients
The Dental A Team Podcast - May 16, 2024 10:00 - 15 minutes ★★★★★ - 172 ratingsJust because dentistry is one of your talents doesn’t mean it’s not a worthwhile service. When it comes to friends and family asking for discounts or free treatment, it can get sticky if you’re not prepared. In this episode, Kiera gives three pointers to addressing when someone inevitably drops ...
#837: Beyond Hello: Creating Lasting First Impressions in Dental Offices
The Dental A Team Podcast - May 15, 2024 10:00 - 17 minutes ★★★★★ - 172 ratingsDana and Tiff dive into the topic of creating exceptional first impressions in dental offices. They explore practical strategies for creating a welcoming atmosphere that instills confidence and trust in patients from the moment they arrive. From personalized greetings to thorough attention to cl...
#836: Clarity Around DSOs
The Dental A Team Podcast - May 14, 2024 21:48 - 54 minutes ★★★★★ - 172 ratingsGet ready for a deep dive on DSOs. Kiera is joined by Brannon Moncrief, principal and CEO of McLerran + Associates, an industry leader in dental practice sales and sell-side advisory for DSOs. Basically, if you want insight about selling to a DSO, this episode is for you. Kiera and Brannon discu...
#835: The Value of a Phone Call
The Dental A Team Podcast - May 09, 2024 10:00 - 19 minutes ★★★★★ - 172 ratingsWhen it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the information to request, and more. Episode resource...
#834: Build a Fun (& Productive) Culture
The Dental A Team Podcast - May 08, 2024 10:00 - 14 minutes ★★★★★ - 172 ratingsThis episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy booster, and more. Episode resources: Wish Tiff and Kiera a h...
#833: Mastering Wealth and Wellness
The Dental A Team Podcast - May 07, 2024 10:00 - 19 minutes ★★★★★ - 172 ratingsKiera touches on the best-of from this year’s Dental A-Team Summit, including: your relationship between your work life and personal life; increasing production or improving efficiency; facing the pain of change; building long-term wealth; and more. Episode resources: Reach out to Kiera ...
#832: Staying Human in Automation
The Dental A Team Podcast - May 02, 2024 10:00 - 31 minutes ★★★★★ - 172 ratingsKiera is joined by Pedro Becker of Axle to talk about how to effectively use a centralized dental platform that utilizes artificial intelligence while staying human. Points of conversation include learning curves with automation, how this software is transforming dentistry, what’s easy for the p...
#831: Fast-track your SOPs & Operations Manual
The Dental A Team Podcast - May 01, 2024 10:00 - 16 minutes ★★★★★ - 172 ratingsJoin Kiera as she uncovers the power of SOPs and Operations Manuals for dental practices. Learn how these tools can save time, ensure consistency, and streamline your operations. Discover practical tips for creating your own manual, from dividing tasks among team members to keeping protocols use...
#830: Optimal Efficiency Hacks
The Dental A Team Podcast - April 30, 2024 10:00 - 17 minutes ★★★★★ - 172 ratingsKiera goes through different positions in the practice and gives advice on how to streamline. Examples include how office assistants can maximize their time; when doctors and office managers should schedule their week; the power of clustering and cadence; and more. Episode resources: Reach ...
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