The Dental A Team Podcast
868 episodes - English - Latest episode: 16 days ago - ★★★★★ - 172 ratingsThe Dental A Team podcast is to here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS to be:
Be more efficient
Have more fun
Improve doctor and team communications
Eliminate frustration
And make your life easier!
Jump in! They are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM!
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
#823: Measure Success in a Whole New Way
April 11, 2024 10:00 - 20 minutes - 27.5 MBIn marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient count is so important. Want a spreadsheet to start tracking the important stuff? Email [email protected]. Episode resources: Reach out to Tiff and Dana Practice Momentum Group Consult...
#822: Are You Respected By Your Team?
April 10, 2024 10:00 - 18 minutes - 26.1 MBAn office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice. She explains why OMs should: Understand your motive in the position Consider the best interests of the business Avoid empty threats And more Episode resources: Reach out to Kiera Dental A Team's Virtual Consulting ...
#821: It’s Not Too Late to Gain Momentum in 2024
April 09, 2024 10:00 - 16 minutes - 22.7 MBCan you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team’s Practice Momentum walks practices through monthly tasks to make sure everything is planned out for peace of mind. Episode resources: Reach out to Kiera Dental A Team's Virtual Consulting Subscribe to The Dental A-Team podcast ...
#820: Ramp Up Communication to Improve Relationships
April 04, 2024 10:00 - 30 minutes - 41.5 MBA common thread among Dental A-Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting, the right way to approach difficult conversations, why we should look at our work relationships like the other relationships in our lives, and more. Episode resources: Reach out to Kiera and Tif...
#819: Marketing For Your New AND Established Patients
April 03, 2024 10:00 - 21 minutes - 29.2 MBMarketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just as happy as your new ones. Episode resources: Reach out to Tiff and Dana Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Revi...
#818: Hold Strong in a Tough Economy
April 02, 2024 10:00 - 17 minutes - 23.4 MBAre you the master of your circumstances or the creator of your life? This question guides the episode as Kiera talks about how to stay strong and positive in a challenging economy. She talks about managing emotions, communicating with patients, and intelligently considering what to keep and what to shed for your practice’s long-term benefits. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Pla...
#817: Hiring: Are You a Hunter or a Fisher?
March 28, 2024 10:00 - 17 minutes - 23.5 MBThe hiring climate has changed dramatically in recent years, and Kiera’s here to encourage listeners to embrace the challenge of finding the right people for your practice. She talks about three things to consider when approaching hiring: Establish a culture that doesn’t have turnover Assess the patterns of those who are leaving React to those trends Consider your role as you hire: are you a hunter or a fisher? Episode resources: Reach out to Kiera Practice Momentum Group Consultin...
#816: How to Truly Notice Your Team
March 27, 2024 10:00 - 14 minutes - 20.2 MBIt’s time for another book club episode! This month’s review is on The Noticer: Sometimes, All a Person Needs is a Little Perspective by Andy Andrews. Kiera reflects on how everyone can notice the positives in each other, personally, professionally, etc. — and how this can improve the culture in your practice. Find the full book club rundown here! Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-...
#815: Proactive Moves For Your Front Office
March 26, 2024 10:00 - 23 minutes - 32.3 MBTiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and more. Episode resources: Reach out to Tiff and Dana: [email protected] Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! ...
#814: To Expand or Not to Expand…
March 21, 2024 10:00 - 17 minutes - 24.2 MBKiera shares two office autopsies, each who considered practice expansion and went about it in different ways. When considering whether to sell to a DSO or move to a bigger building or simply stay where you are, make sure you’re not doing so for the wrong reasons. Kiera explains what the right reasons and wrong reasons would be, and how the two offices ultimately made their decisions. Episode resources: Reach out to Kiera Practice Momentum Group Consulting Subscribe to The Dental A...
#813: The Key to a Perfect Billing Department
March 20, 2024 10:00 - 22 minutes - 31 MBTiff and Dana are back with more leveling-up tips for your practices! They focus on the billing department, specifically the key ingredient to keep everything moving smoothly: calendars. Setting up a calendar to keep things on track will keep your cadence consistent — a must-do when it comes to staying on top of all that work. Tiff and Dana walk through what to include on that calendar, the importance of cheat sheets, how to train your support team ahead of time, and more. Episode resourc...
#812: Finding a Path Out of Burnout
March 19, 2024 10:00 - 52 minutes - 72.4 MBRyan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details: DAT Virtual Summit — The Prosperous Dentist: Strategies For Wealth and Wellness, Friday, April 26, 2024 Dentist Money Summit: Learn how to live your rich life, June 21-22, 2024, code DAT25 for discount Episode resources: Tune in to The...
#811: The Blueprint Your Business Needs
March 14, 2024 10:00 - 20 minutes - 28.5 MBRoadmaps for all the different aspects of businesses are really difficult to create. There’s a lot of room for error along the way. It’d sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about Dental A-Team’s Practice Momentum, and how signing up will get you on the right path forward to make your practice the best it can be. Episode resources: Reach out to Kiera: [email protected] P...
#810: A Hot Topic for Practices
March 13, 2024 10:00 - 19 minutes - 26.1 MBDid you know: presenting treatment plans is 80% psychology and 20% skill? In this episode, Kiera talks through the Dental A-Team tried and true method of treatment plans, both the psychology and skill aspects. Episode resources: Reach out to Kiera: [email protected] Listen to episode 133, What Drives You: Cost, Longevity, Function, or Cosmetic Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#809: Up Your Leadership Skills
March 12, 2024 10:00 - 23 minutes - 32.7 MBTiff and Dana continue on the leveling up of positions around the practice. In this episode, the focus is on office managers (or business managers or whoever functions as your go-to for team members). The consultants chat about what’s often seen as the more challenging side of this position, aka people-ing (guiding accountability, training, communicating, etc.). The give insight on: What continuing education can look like What to do if you’re burnt out with growth How to streamline HR asp...
#808: Start-Up Tips
March 07, 2024 11:00 - 14 minutes - 19.8 MBKiera walks listeners through system success cycles for leadership and team members in a practice, and what the most critical systems are to have in place for start-up practices. Remember, the most important factor for system implementation is simplicity—Kiera explains how to keep things simple so they stick in team members’ heads. Episode resources: Reach out to Kiera: [email protected] Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become ...
#807: How to Level Up the Treatment Coordinator Position
March 06, 2024 11:00 - 26 minutes - 36 MBWelcome to the treatment coordinator realm! Consultants Tiff and Dana closely analyze what a treatment tracker is and how you can use one most effectively for your practice. They touch on: What a tracker can look like (they can be different for each person) How to identify trends through the tracker—and what trends to look for Why establishing the 2-2-2 method for follow-up is critical And more! Episode resources: Reach out to Tiff and Dana: [email protected] Listen to epis...
#806: What I Wish I’d Known Before Becoming CEO
March 05, 2024 11:00 - 23 minutes - 32.9 MBIn celebration of this podcast turning five years old, Kiera shares five things she wishes she’d known before becoming CEO (or any type of leader). Do your job as a leader Know the vitals of your practice Be a culture master Empower your team Keep your passion alive Thanks to everyone who’s helped make this become one of the top dental podcasts out there! Episode resources: Reach out to Kiera: [email protected] Practice Momentum Group Consulting Subscribe to The Denta...
#805: Office Autopsy: PRF Powerhouse
February 29, 2024 11:00 - 19 minutes - 27.4 MBThe popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office’s production, but the team stayed consistent and focused for a majority of 2023 to make sure the information and procedure was the best it could be for patients. Episode resources: Reach out to Kiera: [email protected] Practice Momentum Group Consulting ...
#804: Crucial Conversations + How to Book Club (Effectively)
February 28, 2024 11:00 - 28 minutes - 39.7 MBIt’s another book club episode! Kiera reviews Crucial Conversations: Told for Talking When Stakes are High, which gives guidance on how to speak effectively with others — personally, professionally, whatever. She also touches on how to host the ideal book club for your office. Find the full book club rundown here! Episode resources: Reach out to Kiera: [email protected] Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Pl...
#803: KPIs Are a Scoreboard for Your Practice
February 27, 2024 11:00 - 29 minutes - 40.6 MBAT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track, how often to track KPIs, and more. Episode resources: Reach out to Tiff and Denae: [email protected] Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Bec...
#802: A Chat With Go-Giver Co-Author Bob Burg
February 22, 2024 11:00 - 33 minutes - 45.4 MBKiera is joined by Bob Burg, co-author of The Go-Giver! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how to really believe in what you’re selling, and more. About Bob Burg: For 30 years Bob has helped companies, sales leaders, and their teams to more effectively communicate their value,...
#801: Double Purpose Job Descriptions!
February 21, 2024 11:00 - 20 minutes - 28.3 MBJob descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding. Episode resources: Reach out to Tiff and Dana: [email protected] Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#800: How to Fixing a Bad End of Year
February 20, 2024 11:00 - 21 minutes - 29.6 MBThe Dental A-Team has heard from a number of offices who waded through a difficult December financially. Kiera gives tangible tips about how to get out in front of everything to make sure 2024’s year-end will go from bad to good. She touches on: Going through your P&L Reaching out to patients regarding end of benefits Planning strategically for those bonuses Establishing discipline And more! Episode resources: Reach out to Kiera: [email protected] Practice Momentum Group C...
#799: Adding More Ease To Your Practice
February 15, 2024 11:00 - 21 minutes - 29.6 MBTiff and Dana talk about how to know if the best personalities are being utilized in the right ways in your practice. Amid growth beyond gateway positions and desperate hiring, it’s important to consider the larger picture when bringing on new (or moving around current) employees. Tiff and Dana discuss building positions around the needs of your practice, and how to have hard conversations when someone just isn’t working out anymore. Episode resources: Reach out to Tiff and Dana: hello...
#798: Introducing … Practice Momentum
February 14, 2024 11:00 - 26 minutes - 35.9 MBThe Dental A-Team is expanding its services! In this episode, Kiera and Tiff share the newest DAT opportunity: Practice Momentum Group Consulting. This opportunity is for those interested in joining a community of fellow dentistry experts to explore the trends, triumphs, and trials in the field — all with consultant experts on hand. Learn more about this exciting opportunity, a great step for those not quite ready for one-on-one coaching: www.thedentalateam.com/dental-consulting/practice-...
#797: Signs of Burnout + Overcoming It
February 13, 2024 11:00 - 35 minutes - 49.2 MBKiera is joined by Dr. Kyle Stanley, a dentist working to improve mental health in the industry with his Light Side Academy. They discuss why mental health is so negative in dentistry, warning signs for wellness, how to shift identities for the better, and a ton more. About Dr. Stanley: Dr. Kyle Stanley, named "The Next Generation of Cosmetic Dentistry" by the American Academy of Cosmetic Dentistry, “The Top 10 Young Educators in Dentistry” by the Seattle Study Club, and "World's Top 100 D...
#796: What Does A Rich Life Mean To You?
February 08, 2024 11:00 - 16 minutes - 22.9 MBWhy does success feel so unattainable? Because we don’t realize it’s relative. In this episode, Kiera talks about how a rich, successful life can mean something different to everyone, how success has evolving definitions, and gives listeners an exercise. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#795: How to Know What People Actually Need
February 07, 2024 11:00 - 28 minutes - 39.1 MBKiera and Spiffy Tiffy shine a light on listening to understand—as a leader, team member, human being. This is an opportunity to stretch your intuitive muscles and learn how to observe situations for improved understanding of how those in your life function. Episode resources: Reach out to Tiff and Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#794: Your Org Chart Is the Scaffolding of Your Practice
February 06, 2024 11:00 - 25 minutes - 34.8 MBTiff and Denae sketch out what it takes to sketch out an organizational chart for your practice. These charts are a tangible outline of how your business operates, and can answer such questions like Who do I report to?, Who do I look to for certain information? and If I need something outside of my department, where do I go? An effective org chart for your practice empowers people in their positions to really perform in their seat. Tiff and Denae give advice on how to go about creating one...
#793: What is the Difference Between Overhead and Cashflow?
February 01, 2024 11:00 - 22 minutes - 30.3 MBKiera breaks down overhead versus cash flow by walking listeners through an actual overhead calculator piece by piece. She also provides insight on how to reduce your practice’s overhead, pay your doctor(s) 20%-30%, and maintain profitability — all at the same time. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#792: How to Extend the Perfect Job Offer
January 31, 2024 11:00 - 26 minutes - 36.2 MBTiff and Denae are back with another episode on hiring people the right way. This episode is about the last hurdle: the offer. The two run through the following: How to know if you’re paying the candidate the right amount What to do if that perfect unicorn is asking for way more than you've offered How quickly you should give them PTO When it’s finally (finally) time to make that offer and how to do it And more! Episode resources: Reach out to Tiff and Denae: [email protected]...
#791: A.I. Is the Second Opinion You Need
January 30, 2024 11:00 - 22 minutes - 31.5 MBKiera is joined by Mike Buckner of Pearl to continue their conversation about artificial intelligence in dentistry in a way that enhances treatment plans, patient care, and overall practice. Together, they discuss: Benefits of a clinician using A.I. Positive effects of A.I. on the patient and case acceptance A.I. as a second opinion to ensure standard of care How insurance companies are utilizing A.I. And more Episode resources: Learn about Pearl DAT listeners, connect with Mike: ...
#790: Interview Tips To Attract The Top Talent
January 25, 2024 11:00 - 27 minutes - 38 MBDAT consultants Tiff and Denae break down the best way to hire new team members. They focus on the right mindset to approach interviews with, questions to ask to help the interviewee open up, prepping for a team interview, and a ton more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Denae Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#789: 2024 Inspo Club
January 24, 2024 11:00 - 18 minutes - 24.7 MBAfter last year’s popular book club, Kiera’s back with round two. Bookmark the list below and read the books with your team for improved work ethic, culture, teamwork, and more. January: The Go-Giver: A Little Story about a Powerful Business Idea by Bob Burg (Kiera reviews this book in this episode!) February: Crucial Conversations: Tools for Talking When Stakes are High by by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory March: The Noticer: Sometimes, All a ...
#788: How to Remove Bottlenecks for Practice Productivity
January 23, 2024 15:06 - 55 minutes - 75.8 MBDr. Dave Moghadam returns, this time to chat with Tiff! In this episode, Dr. Moghadam reflects on how he’s addressed being overwhelmed as a doctor/practice owner over the past year, including: Learning to delegate Utilizing your team to make the right systems and processes Scheduling meetings and personal time Episode resources: Listen to other episodes with Dr. Dave Moghadam Reserve your spot at Master Momentum 2024! Reach out to Tiff Subscribe to The Dental A-Team podcast ...
#787: Are You Making Worthwhile Investments?
January 18, 2024 11:00 - 14 minutes - 20.3 MBKiera was recently asked what the most worthwhile investment she made to get where she is now. In this episode, she talks about her answers, as well as what she’s heard from other people. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#786: Writing Ads to Attract Your Dream Team 101
January 17, 2024 11:00 - 18 minutes - 24.9 MBHiring a fantastic team member starts with writing the perfect ad. Tiff and Dana share tips on how to approach writing and distributing ads to hire. They touch on creating job descriptions, including core values, teasing culture style, and more. Episode resources: Reserve your spot at Master Momentum 2024! Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#785: Gain Business Momentum!
January 16, 2024 11:00 - 30 minutes - 42.3 MBJanuary is a tactical month, and the Dental A-Team is lending a helping hand. On January 26, attend Master Momentum 2024, a free webinar for dentists. Attendees will learn to build a master plan for maximum momentum, set goals, and get your team on board to increase practice profitability. Sign up here to attend the webinar from 8 to 10 a.m. In this episode, Kiera and Tiff tease out what will be touched on at Master Momentum 2024, and give tactical tips for viewers to be aware of heading i...
#784: Differentiating Between an OM and a Personal Assistant
January 11, 2024 11:00 - 28 minutes - 39.2 MBKiera breaks down the difference between these two positions that are game-changing in the best way. She talks about tips to hiring, what to consider for assigning tasks, and more. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#783: The Magic Sauce to Excellent Hires
January 10, 2024 11:00 - 20 minutes - 28.1 MBTiff and Dana discuss practices learning to fine-tune their hiring methods from the get-go. Specifically, hiring team members with your practice’s core values in mind. In this episode, they review the biggest hurdle to get over in creating core values (and using them), and the biggest successes in using core values to hire. Episode resources: Reach out to Tiff and Dana Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#782: How to Go From To Do to DONE
January 09, 2024 11:00 - 18 minutes - 25.8 MBAt the start of a new year, it’s easy to get lost in all the to-do lists. In this episode, Kiera encourages listeners to remember to give themselves grace. When you’re overwhelmed, it’s important to remember to take a breath and consider three approaches: Prioritize one thing Utilize your team effectively Be intentional with your time Kiera breaks down each of these steps and reminds everyone to take a well-deserved breath. Episode resources: Reach out to Kiera Subscribe to The De...
#781: How To Hire the Right Person
January 04, 2024 11:00 - 19 minutes - 27.4 MBDAT consultants Tiff and Dana walk listeners through the steps of coming up with the ideal avatar for your next team member. With hiring happening fast right now, it’s important to have a clear plan and expectations in place before you even extend an offer. Tiff and Dana review the following: Consider what gaps exist in the practice Have the job description(s) ready Consider the personalities of interviewees and how they might align with the position And more! Episode resources: Reach...
#780: How To Sustain Excellence
January 03, 2024 11:00 - 15 minutes - 21.7 MBIt’s one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry. Know you’re capable Keep things simple Be intentional with your numbers Love what you do Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#779: Ensure Success in 2024!
January 02, 2024 11:00 - 13 minutes - 18.1 MB2024 is here, and so is Kiera to help listeners have success in the new year. She talks about three ways to start things off right: Choose a word to live by Set personal and professional goals Plan in a way that’s actionable Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#778: Supply and Demand — Are You Doing it Right?
December 28, 2023 11:00 - 21 minutes - 29.9 MBConsultants Tiff and Denae address a top concern of many dental practices: supply budget and tracking. They break down their advice into four main points: Counting your actual supplies Figuring out a system Ordering calendar Avoiding overspending Episode resources: Reach out to Tiff and Denae: [email protected] Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#777: The Female Experience in Dentistry
December 27, 2023 11:00 - 40 minutes - 55 MBKiera is joined by Victoria Hughes, CFP and financial advisor with Dentist Advisors, to talk about women in dentistry. They talk about challenges/trends in the field; financial health as women’s number one stressor; imposter syndrome; and perfectionism. They both share their own challenges and how they’ve overcome (and are still overcoming) them today. Episode resources: Learn more about Victoria Get in touch with Victoria directly: [email protected] Reach out to Kiera: ...
#776: How to Tackle Obstacles with Ease
December 26, 2023 11:00 - 20 minutes - 28.4 MBIt’s the final book club selection of 2023! Kiera shares her thoughts on The Obstacle Is the Way by Ryan Holiday and how we can turn adversity into success. She talks about common obstacles in the practices the DAT is visiting, like operations manuals, and how each practice can overcome these challenges. Don’t let the boulder in your path stay there. Episode resources: Check out the full list of DAT’s 2023 book club here. Reach out to Kiera Subscribe to The Dental A-Team podcas...
#775: The Magic In Finding Joy
December 21, 2023 11:00 - 14 minutes - 19.3 MBKiera takes a moment to encourage a re-centering in your personal and professional life. Episode resources: Reach out to Kiera Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast
#773: Small Tweaks For Major Tax Breaks
December 20, 2023 11:00 - 41 minutes - 56.3 MBDerick Van Ness of Big Life Financial is spilling more tax-related secrets, and just in time for the end of the year. He talks with Kiera about tax strategies you have and haven’t heard about, including tax-smart investments, when tax planning should start, and how to make dollars productive instead of consumptive. Episode resources: Learn more about Big Life Financial Download for free: Tax Strategies Your CPA Isn’t Telling You Get in touch with Derick directly: derick@biglifefina...