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#848: How to Handle Rude Patients
The Dental A Team Podcast
English - June 11, 2024 10:00 - 12 minutes - 11.3 MB - ★★★★★ - 172 ratingsManagement Business Health & Fitness Medicine career medical success dental dentalateam dentist entrepreneur millionaire Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #847: Co-Diagnosing: Pre-Game Strategies
Next Episode: #849: Tip For Better Communication
There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations.
Episode resources:
Practice Momentum Group Consulting
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