Latest Dentalateam Podcast Episodes
#829: Book Club: What to Take Off Your (Work) Plate
The Dental A Team Podcast - April 25, 2024 10:00 - 27 minutes ★★★★★ - 172 ratingsKiera and Britt are discussing the April book club selection, Buy Back Your Time: Get Unstuck, Reclaim Your Freedom, and Build Your Empire by Dan Martell. They share their top takeaways about treating time valuably, how to best go about starting to delegate, where an assistant can fit in, and mo...
#828: Those Team Members Who Want More, More, More
The Dental A Team Podcast - April 24, 2024 10:00 - 17 minutes ★★★★★ - 172 ratingsAs an employer, it can definitely feel like all you do is give, and working with those team members who always want more can be a major hurdle. Kiera talks about the right way to approach giving, what to consider from the team member’s perspective, budget confines, and more. Episode resources:...
#827: Adding an Edge To Your Practice
The Dental A Team Podcast - April 23, 2024 10:00 - 18 minutes ★★★★★ - 172 ratingsIf you’re looking to up your review game, it’s important that you’re in the right arena(s). In this episode, Kiera talks about why practices should showcase their best selves on social media. Specifically, she touches on the ideal number of reviews your practice should have, and why considerin...
#826: Solving the Too-Full, Not Productive Schedule Problem
The Dental A Team Podcast - April 18, 2024 10:00 - 14 minutes ★★★★★ - 172 ratingsKiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours. Episode resources: Reach out to Kiera Practice M...
#825: Getting Into Social Media: Putting Your Practice Out There
The Dental A Team Podcast - April 17, 2024 10:00 - 18 minutes ★★★★★ - 172 ratingsIt’s time for a dive into brand awareness on social media. In this episode, Tiff and Dana talk about the realities of social media marketing for practices: the what, where, why, and how, including why it’s so critical, who you’re updating for, content ideas, and more. Episode resources: Rea...
#824: The Art Of Hiring an A-Team
The Dental A Team Podcast - April 16, 2024 10:00 - 26 minutes ★★★★★ - 172 ratingsSometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You’ll hear advice on… How long you should wait to know if you’ve hired the right person Why it’s important to be practical when...
#823: Measure Success in a Whole New Way
The Dental A Team Podcast - April 11, 2024 10:00 - 20 minutes ★★★★★ - 172 ratingsIn marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient c...
#822: Are You Respected By Your Team?
The Dental A Team Podcast - April 10, 2024 10:00 - 18 minutes ★★★★★ - 172 ratingsAn office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice. She explains why OMs shoul...
#821: It’s Not Too Late to Gain Momentum in 2024
The Dental A Team Podcast - April 09, 2024 10:00 - 16 minutes ★★★★★ - 172 ratingsCan you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments. Dental A-Team’s Practice Momentum walks practices thr...
#820: Ramp Up Communication to Improve Relationships
The Dental A Team Podcast - April 04, 2024 10:00 - 30 minutes ★★★★★ - 172 ratingsA common thread among Dental A-Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting,...
#819: Marketing For Your New AND Established Patients
The Dental A Team Podcast - April 03, 2024 10:00 - 21 minutes ★★★★★ - 172 ratingsMarketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just...
#818: Hold Strong in a Tough Economy
The Dental A Team Podcast - April 02, 2024 10:00 - 17 minutes ★★★★★ - 172 ratingsAre you the master of your circumstances or the creator of your life? This question guides the episode as Kiera talks about how to stay strong and positive in a challenging economy. She talks about managing emotions, communicating with patients, and intelligently considering what to keep and wha...
#817: Hiring: Are You a Hunter or a Fisher?
The Dental A Team Podcast - March 28, 2024 10:00 - 17 minutes ★★★★★ - 172 ratingsThe hiring climate has changed dramatically in recent years, and Kiera’s here to encourage listeners to embrace the challenge of finding the right people for your practice. She talks about three things to consider when approaching hiring: Establish a culture that doesn’t have turnover Assess t...
#816: How to Truly Notice Your Team
The Dental A Team Podcast - March 27, 2024 10:00 - 14 minutes ★★★★★ - 172 ratingsIt’s time for another book club episode! This month’s review is on The Noticer: Sometimes, All a Person Needs is a Little Perspective by Andy Andrews. Kiera reflects on how everyone can notice the positives in each other, personally, professionally, etc. — and how this can improve the culture i...
#815: Proactive Moves For Your Front Office
The Dental A Team Podcast - March 26, 2024 10:00 - 23 minutes ★★★★★ - 172 ratingsTiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and...
#814: To Expand or Not to Expand…
The Dental A Team Podcast - March 21, 2024 10:00 - 17 minutes ★★★★★ - 172 ratingsKiera shares two office autopsies, each who considered practice expansion and went about it in different ways. When considering whether to sell to a DSO or move to a bigger building or simply stay where you are, make sure you’re not doing so for the wrong reasons. Kiera explains what the right r...
#813: The Key to a Perfect Billing Department
The Dental A Team Podcast - March 20, 2024 10:00 - 22 minutes ★★★★★ - 172 ratingsTiff and Dana are back with more leveling-up tips for your practices! They focus on the billing department, specifically the key ingredient to keep everything moving smoothly: calendars. Setting up a calendar to keep things on track will keep your cadence consistent — a must-do when it comes to...
#812: Finding a Path Out of Burnout
The Dental A Team Podcast - March 19, 2024 10:00 - 52 minutes ★★★★★ - 172 ratingsRyan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details: DAT Virtual Summit — The Prosperous Denti...
#811: The Blueprint Your Business Needs
The Dental A Team Podcast - March 14, 2024 10:00 - 20 minutes ★★★★★ - 172 ratingsRoadmaps for all the different aspects of businesses are really difficult to create. There’s a lot of room for error along the way. It’d sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about Dental A...
#810: A Hot Topic for Practices
The Dental A Team Podcast - March 13, 2024 10:00 - 19 minutes ★★★★★ - 172 ratingsDid you know: presenting treatment plans is 80% psychology and 20% skill? In this episode, Kiera talks through the Dental A-Team tried and true method of treatment plans, both the psychology and skill aspects. Episode resources: Reach out to Kiera: [email protected] Listen to episo...
#809: Up Your Leadership Skills
The Dental A Team Podcast - March 12, 2024 10:00 - 23 minutes ★★★★★ - 172 ratingsTiff and Dana continue on the leveling up of positions around the practice. In this episode, the focus is on office managers (or business managers or whoever functions as your go-to for team members). The consultants chat about what’s often seen as the more challenging side of this position, aka...
#808: Start-Up Tips
The Dental A Team Podcast - March 07, 2024 11:00 - 14 minutes ★★★★★ - 172 ratingsKiera walks listeners through system success cycles for leadership and team members in a practice, and what the most critical systems are to have in place for start-up practices. Remember, the most important factor for system implementation is simplicity—Kiera explains how to keep things sim...
#807: How to Level Up the Treatment Coordinator Position
The Dental A Team Podcast - March 06, 2024 11:00 - 26 minutes ★★★★★ - 172 ratingsWelcome to the treatment coordinator realm! Consultants Tiff and Dana closely analyze what a treatment tracker is and how you can use one most effectively for your practice. They touch on: What a tracker can look like (they can be different for each person) How to identify trends through the t...
#806: What I Wish I’d Known Before Becoming CEO
The Dental A Team Podcast - March 05, 2024 11:00 - 23 minutes ★★★★★ - 172 ratingsIn celebration of this podcast turning five years old, Kiera shares five things she wishes she’d known before becoming CEO (or any type of leader). Do your job as a leader Know the vitals of your practice Be a culture master Empower your team Keep your passion alive Thanks to everyone who’...
#805: Office Autopsy: PRF Powerhouse
The Dental A Team Podcast - February 29, 2024 11:00 - 19 minutes ★★★★★ - 172 ratingsThe popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office’s production, but the team stayed consistent and focused for a majority...
#804: Crucial Conversations + How to Book Club (Effectively)
The Dental A Team Podcast - February 28, 2024 11:00 - 28 minutes ★★★★★ - 172 ratingsIt’s another book club episode! Kiera reviews Crucial Conversations: Told for Talking When Stakes are High, which gives guidance on how to speak effectively with others — personally, professionally, whatever. She also touches on how to host the ideal book club for your office. Find the full...
#803: KPIs Are a Scoreboard for Your Practice
The Dental A Team Podcast - February 27, 2024 11:00 - 29 minutes ★★★★★ - 172 ratingsAT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track,...
#802: A Chat With Go-Giver Co-Author Bob Burg
The Dental A Team Podcast - February 22, 2024 11:00 - 33 minutes ★★★★★ - 172 ratingsKiera is joined by Bob Burg, co-author of The Go-Giver! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales wit...
#801: Double Purpose Job Descriptions!
The Dental A Team Podcast - February 21, 2024 11:00 - 20 minutes ★★★★★ - 172 ratingsJob descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding. Episode resources: Reach out to Tiff and Dana: h...
#800: How to Fixing a Bad End of Year
The Dental A Team Podcast - February 20, 2024 11:00 - 21 minutes ★★★★★ - 172 ratingsThe Dental A-Team has heard from a number of offices who waded through a difficult December financially. Kiera gives tangible tips about how to get out in front of everything to make sure 2024’s year-end will go from bad to good. She touches on: Going through your P&L Reaching out to patients ...
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