Latest Chief digital officer Podcast Episodes
Creating the Best Customer Experience With Michael Bair, SVP of Customer Experience at FIGS
Up Next In Commerce - October 25, 2022 07:00 - 38 minutesWhat is the recipe for exceptional customer experiences? Michael Bair, SVP of Customer Experience at FIGS, thinks the ingredients to create the best experiences is by listening to the customer, speaking the customer’s language, and asking for opinions. Listen in to hear more about Michael’s str...
Taking Tech Startup Culture to a DTC Retailer With David Ting, CTO of Zenni Optical
Up Next In Commerce - October 20, 2022 07:00 - 43 minutesWhat strategies should retail steal from the tech startup world? David Ting, CTO of Zenni Optical, shares his experience moving from tech startups into DTC retail, outlining the big impact his team was able to make in their first two months and the details of how they did it. Tune in to hear his...
The Crocs Comeback Story with Feliz Papich, VP at Crocs
Up Next In Commerce - October 18, 2022 07:00 - 33 minutesIt’s fair to say that Crocs has had its share of highs and lows. People have loved them and hated them, but there is no disputing that the shoes have become ubiquitous whether you like them or not. But what has it been like to be inside the Crocs car on this roller coaster ride and how has the c...
That’s Meta: A Look Inside the Meta Store and Reality Labs with Director Martin Gilliard
Up Next In Commerce - October 13, 2022 07:00 - 31 minutesMeta has gone all-in on the metaverse but how do users and shoppers feel about this virtual future? Martin Gilliard, the Head of Meta Store at Reality Labs at Meta, is helping to make sure that those who step into the metaverse are leaving with a positive experience, and he’s got advice for bran...
Learning From Successes and Failures With Mark Edmonson, Chief Marketing Officer of GoGo squeeZ
Up Next In Commerce - October 11, 2022 07:00 - 32 minutesHow do you learn from your successes and failures to inform future innovation? Mark Edmonson, Chief Marketing Officer at GoGo squeeZ, gets honest and specific about what is going well, what could have gone better, and what he and his team are learning at GoGo squeeZ. Tune in to hear how he is na...
A Deep Dive Into NFTs With Avery Akkineni, President of Vayner3
Up Next In Commerce - October 06, 2022 07:00 - 27 minutesThere are lots of conflicting views on NFTs and Web3, as well as an onslaught of mixed messaging on the topic from the mainstream media. Avery Akkineni, President of Vayner3, shares her perspective on the NFT market today and how enterprises can navigate the complexities of this new frontier to ...
Overcoming Obstacles to Create ‘Organized Gym Bags’ With Caleb Ulffers, Co-Founder and CEO of Haven Athletic
Up Next In Commerce - October 04, 2022 07:00 - 42 minutesHow do you overcome resistance when launching a company? Caleb Ulffers, Co-Founder and CEO of Haven Athletic, set out to design, manufacture, and sell “organized gym bags” after experiencing frustrations with his own outdated duffel. Tune in to hear how his team persevered to successfully pre-la...
The Digital Transformations Happening in Healthcare, Manufacturing and Beyond
Up Next In Commerce - September 29, 2022 07:00 - 45 minutesBecause technology, platforms, and even customer expectations are changing so quickly, brands are in need of service and IT consulting firms like SoftServe. SoftServe has more than 450 clients around the world and across industries such as healthcare, manufacturing, software and more. Adam Gabra...
Leveraging Technology in Retail with Jenna Flateman Posner, Chief Digital Officer of SNIPES
Up Next In Commerce - September 27, 2022 07:00 - 48 minutesCan a tech career lead to success in retail? Jenna Flateman Posner, a former professional rugby athlete, is a tech expert turned retailer who is now the Chief Digital Officer of SNIPES, a successful sneaker and streetwear company. Tune in to hear her unique perspective on how to win by utilizing...
The Journey of GOOD PLANeT Foods Part 2: Establishing A Brand in an Expanding Market
Up Next In Commerce - September 22, 2022 07:00 - 39 minutesGOOD PLANeT Foods was established with a mission in mind, but how did that mission end up as products in the hands of consumers? On part two of this two-part episode, we welcome back David Israel, Founder and CEO at GOOD PLANeT Foods, who is joined by his Co-CEO, Bart Adlam, to fill us in on how...
The Journey of GOOD PLANeT Foods Part 1: How David Israel’s Entrepreneurial Spirit Served Him Throughout Many Ups and Downs
Up Next In Commerce - September 20, 2022 07:00 - 42 minutesDavid Israel has had an incredible journey to where he is now, serving as the Founder and CEO at GOOD PLANeT Foods. In part one of this special two-part episode of Up Next in Commerce, hear David’s backstory, including a long, drawn-out legal battle and creating a business from behind bars and g...
Dissecting the Second Edition State of Commerce Report
Up Next In Commerce - September 15, 2022 07:00 - 20 minutesIn the ever-evolving world of ecommerce, brands are constantly looking for data and resources to help them carve out a path forward. Salesforce wants to be that font of information for brands, and it’s delivering valuable insights via the Second Edition State of Commerce Report. On this episode,...
Powering A Brand and The Human Body with Soylent CEO Demir Vangelov
Up Next In Commerce - September 13, 2022 07:00 - 33 minutesFinding passionate customers and engaging with them regularly is like the quest for the holy grail for most brands. Soylent has been successful in its efforts, but it hasn’t always been easy. On this episode, Demir Vangelov, the CEO of Soylent, recalls the complete rebranding process the company...
Advice From a Replatforming Pro With Rob Johnson of Wyze
Up Next In Commerce - September 08, 2022 07:00 - 38 minutesReplatforming to increase ROI and the customer experience is often an essential task for an ecommerce business. Rob Johnson, Principal E-Commerce Technical Program Leader at Wyze, describes implementing this change at a business with a long history and a younger company. Also, tune in to learn a...
Powerful Partnerships That Push CIOs to the Next Level
CIO Classified - September 07, 2022 09:00 - 28 minutes ★★★★★ - 3 ratingsJust like the role of the CIO has transitioned from a back-office data manager to a business enabler, how CIOs build and maintain internal and external partnerships has also greatly evolved. In this episode, Madlin Sadler, COO of the International Rescue Committee, and Colleen Berube, CIO and SV...
Team and Brand Building With Sean Moriarty of Leaf Group
Up Next In Commerce - September 06, 2022 07:00 - 46 minutesAfter building brands, teams, and customer bases at companies like Ticketmaster and Saatchi Art, Sean Moriarty was the perfect person to lead Leaf Group as it amassed its portfolio of leading digital brands. On this episode, Sean discusses some of the lessons he’s learned and divulges how he’s h...
Solving Retention Issues and Amazon-Proofing Your Business with Joe Fisch of Wine Access
Up Next In Commerce - September 01, 2022 07:00 - 38 minutesAs the CEO of Wine Access, Joe Fisch is constantly trying to solve hard problems… like predicting the weather? On this episode, Joe explains how he and his team have worked to address all kinds of issues, from customer retention to access to exclusive supply, to, yes, forecasting the weather to ...
How Getty Images is Developing The Future of Visuals
Up Next In Commerce - August 30, 2022 07:00 - 32 minutesFinding the best visual companion to your content is often a tough task. Getty Images has been making it easier for brands and individuals for decades. On this episode, Grant Farhall, Chief Product Officer at Getty Images, dives into the predictive trends that can be found within its search tool...
Making Messaging Matter: How Brands Can Win with SMS
Up Next In Commerce - August 25, 2022 07:00 - 33 minutesSMS messaging is a valuable channel for brands that know how to use it. Attentive is helping them figure it out. Brian Long, the CEO and co-founder of Attentive, joins this episode to discuss some of the metrics that matter, best practices, and more that brands should know when going down the SM...
Investment Priorities for the Transformative CIO
CIO Classified - August 24, 2022 12:00 - 40 minutes ★★★★★ - 3 ratingsSpending money is easy when investment opportunities are everywhere, but it’s harder to predict if something is worth the cost. In this episode, IT leaders from the public and private sectors tell us about the times their investments paid off—from new technology to the employee experience. You’l...
The Turnaround Guy: How Pete Gibson Became the IT Fixer
Up Next In Commerce - August 23, 2022 07:00 - 46 minutesIs your business operating at its full potential? Pete Gibson, the former CIO of Friendly's and Johnny Rocket’s restaurants has built a reputation going from company to company improving overall functionality and increasing revenue. Learn how he uses technology and team-building strategies to ma...
Career Strategy and Business Agility With Mary Lou Gardner, Associate Partner at Infosys Consulting
Up Next In Commerce - August 18, 2022 07:00 - 42 minutesWith so much flux in the world, how can we guide workers and businesses through the chaos? Mary Lou Gardner, Associate Partner at Infosys Consulting, helps workers and companies see their way to desired outcomes. Tune in to hear more from Mary Lou on how businesses can think outside the box, sho...
Creating Amazing Experiences Inside Of Five Below and Beyond
Up Next In Commerce - August 16, 2022 07:00 - 28 minutesEffective ecommerce strategies are crucial for just about every business these days. However, Felipe Zardo, SVP of Digital at Five Below, explains that they shouldn’t overshadow all the other methods brands use to connect to customers and satisfy their needs. On this episode, Felipe discusses ho...
All About Exits: Understanding and Achieving Success When Exiting a Start-up
Up Next In Commerce - August 11, 2022 07:00 - 43 minutesWhen it comes to start-up acquisitions, Touraj Parang is in a class of his own. He has both helped companies exit and has been on the acquirer side of deals throughout his many years in Silicon Valley. On this episode, he talks about the lessons he’s learned along the way and gives acquisition a...
The Future of Employee Experience: Insights From the World’s Leading CIOs
CIO Classified - August 10, 2022 15:00 - 26 minutes ★★★★★ - 3 ratingsThe competition to attract and retain talent remains fierce, and today’s leading CIOs understand that creating an employee experience model should be just as high of a priority as technology and innovation. In this episode, we’ve compiled advice from CIOs and technology leaders who are creating ...
Growth Advice From a Seasoned Food Business Leader
Up Next In Commerce - August 09, 2022 07:00 - 39 minutesJoining the podcast today is a very experienced leader in the food business, Bryan Freeman, whose previous posts include CEO at Better Bakery LLC and President of SnackWorks LLC. Now the Executive Chairman at the low-carb, high-protein frozen food maker Real Good Foods, Bryan talks about taking ...
No One’s Passing This Buck: Buck Mason’s Marketing and DTC Strategies Explained
Up Next In Commerce - August 04, 2022 07:00 - 43 minutesBuck Mason brings an enduring design flair to its products, but that’s not where its everlasting concepts end. Jim Davis, the Chief Customer Officer at Buck Mason, discusses how traditional marketing ideas like catalogs and direct mail can still be difference makers for DTC. Tune in as he also d...
Resetting To Find a New Career Passion With Brian Seewald, SVP of eCommerce at Express
Up Next In Commerce - August 02, 2022 07:00 - 37 minutesWhat if you learned what you thought was your career passion was not your heart’s desire? Brian Seewald, the SVP of eCommerce at Express, reset and found a true affinity for retail generally and, ultimately, ecommerce. Tune in to hear from Brian about how Express offers its customers “personaliz...
Dos and Don’ts for Ecommerce Brands Large and Small
Up Next In Commerce - July 28, 2022 07:00 - 54 minutesEllis McCue has a long resume that has taken her through the world of ecommerce, supply chain, and venture capital. Now, she is the CEO of Territory Foods, where she is trying to make the world better one meal at a time. Hear all about it on this episode. Tune in to learn: How to understand co...
How Effective CIOs Build Key Partnerships with Internal Departments with Adam Glick, CISO at SimpliSafe, and Marc Linster, CTO at EDB
CIO Classified - July 27, 2022 09:00 - 41 minutes ★★★★★ - 3 ratingsKey partnerships between CIOs and their internal departments are evolving rapidly, creating new ways of working and opening up new revenue streams. In this episode, we talk to Adam Glick, CISO at SimpliSafe, and Marc Linster, CTO at EDB, about where they see relationships with CIOs going in the ...
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