UXLx: User Experience Lisbon
68 episodes - English - Latest episode: almost 7 years ago - ★★★★★ - 3 ratingsEnjoy the complete keynotes from the UXLx: User Experience Lisbon conferences.
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Episodes
Living with Complexity
June 06, 2012 14:03 - 1 hour - 549 MB VideoSpeaker: Don Norman Complexity is not only good, it is essential. Our lives are complex as are the activities we do. Our tools must match the activities. People think they want simplicity, but they are wrong, as evidenced by the fact that when offered the choice between a very simple product and one with more features, they opt for the feature-laden one. We don't want simplicity: we want understanding. Complex things can be made understandable: that is the role of good design. One solution ...
Squandering the Cognitive Surplus
May 04, 2012 15:53 - 36 minutes - 270 MB VideoSpeaker: Christopher Fahey Clay Shirky coined the phrase "cognitive surplus" to describe humanity's untapped mental energy, energy being put to spectacular and beneficial use in collaborate efforts like Wikipedia. User experience designers are rapidly learning how to tap into this surplus through social and psychological insights into human behavior, inviting users to channel their intellectual energies into technologically-mediated interactions that people find emotionally rewarding and de...
Cage Match: Mobile Web vs. Native App
April 18, 2012 12:43 - 45 minutes - 333 MB VideoSpeaker: Josh Clark Get ready to rumble with this mobile battle royale: native app vs mobile web. Your referee Josh Clark pits the polish of native apps versus the accessibility of the web to help you choose the right platform for your app and audience. It's a decision that hinges not only on tech specs or audience reach, but also on subtle cultural differences, user needs, and audience personalities. (Hold onto your seats, folks, the winner of this prize fight may surprise you.)
Content / Communication
March 20, 2012 14:41 - 39 minutes - 290 MB VideoSpeaker: Kristina Halvorson The way we talk about our content has significant impact on the way we treat it within our organizations… and, therefore, the quality of the content we produce. How can we make the shift from treating content as a commodity to valuing it as a business asset? With a little storytelling and the help of a few powerful metaphors, you can begin to turn the tides.
Critical Thinking Skills for UX Designers (or Anyone, Really!)
March 13, 2012 16:16 - 37 minutes - 278 MB VideoSpeaker: Stephen Anderson Love creative problem solving, but need something more practical— something specific to User Experience? Stephen P. Anderson will share with you the exercises he uses to solve the REAL problems. You'll flex your critical thinking muscle through a series of jump starter activities. Even better, attendees may be encouraged to participate, if not embarrass themselves in front of a room full of their peers as they challenge themselves to see past the first, obvious—an...
The Cross-Channel Experience
January 24, 2012 19:17 - 40 minutes - 299 MB VideoSpeaker: Nick Finck No matter how many departments your organization has, to your customers, it's all the same business. They expect a cohesive experience across all touch-points with your company, regardless of whether it's related to advertising, customer service, social presence, or the actual product or service you provide. The satisfaction of your customers, and thereby the success of your organization, depends in no small part on your ability to create a cohesive and consistently high...
Playful Design
December 01, 2011 14:08 - 38 minutes - 285 MB VideoSpeaker: Christian Crumlish These days everybody talks about game mechanics, badges, points, and leaderboards, but less attention is paid to the role of play in digital experiences. After childhood, play rarely "just happens," but you can design for it. Taking ideas from game design, musical instrument design, and play-acting techniques including improv and bodystorming, Christian will address the role of play in digital experiences and how our designs can foster and encourage play rather ...
Going Beyond User Research
November 02, 2011 00:29 - 36 minutes - 267 MB VideoSpeaker: Louis Rosenfeld As user research becomes firmly established in organizations around the world, it's tempting to congratulate ourselves and retreat to our shiny new labs. But our work is nowhere near complete. As currently practiced, user research remains narrow in focus, often limited to the qualitative methods that reflect our own educational biases, and the tools that fit within our own comfort zones. Other research practices, such as web analytics, business analytics, and marke...
UXLx 2011 Highlights
June 01, 2011 12:20 - 5 minutes - 36.3 MB VideoUXLx Video Pass gives you access to the videos from all the keynotes that took place on May 13 2011. You'll get to watch more than 6 hours of videos with 9 indudstry-leading speakers: Louis Rosenfeld, Christian Crumlish, Nick Finck, Stephen Anderson, Kristina Halvorson, Josh Clark, Christopher Fahey, Dario Buzzini and Don Norman. The videos were filmed with a multi-camera setup and have integrated slides. Get your video pass now at: http://www.ux-lx.com/registration.html Animations: Act...
The Lazy Person’s Guide to a Better World
May 05, 2011 16:58 - 32 minutes - 224 MB VideoAdvantages of Doing The Least You Can Do™ Speaker: Steve Krug You’ve done your usability testing, you've gotten your results: now what? Two years ago, Steve gave a talk about the benefits of doing the as little as possible when fixing usability problems you discover in your designs. Now--after struggling for months to write about this topic in his new book-- he finally knows what he wanted to say.
Neuro Web Design: What makes them click?
May 05, 2011 16:04 - 36 minutes - 243 MB VideoSpeaker: Susan Weinschenk We think that people are logical and rational, and that their decisions are made by careful thinking. But the reality is that the actions that people take at websites – whether they decide to register, buy, or take the action we would like them to take -- are made in a largely unconscious way. Although some decisions might come from the rational part of the brain, many decisions and actions are based on emotion, and many are based on automatic triggers that people ...
Killer content or content that kills?
April 29, 2011 09:19 - 43 minutes - 292 MB VideoSpeaker: Eric Reiss Thanks to CMS, it’s easy to fill a web page with dynamic content. Web 2.0 techniques and technologies make it easy for users to add their own contributions. And graphic designers are constantly seeking new ways to differentiate their work. Yet the noisier our pages get, the more difficult it can be to spot the important information. Worse still, if the information surrounding the core content is irrelevant to the mission of the page and/or the goals of the user, inclusio...
First-Person User Interfaces
April 28, 2011 19:15 - 40 minutes - 277 MB VideoSpeaker: Luke Wroblewski First person interfaces allow people to interact with the real world as they are currently experiencing it. These applications layer information on top of people's immediate view of the world and turn the objects and people around them into interactive elements. First person interfaces enable people to interact with the real world through a set of "always on" sensors. Simply place a computing device in a specific location, near a specific object or person, and autom...
The Dawning of the Age of Experience
April 23, 2011 12:13 - 46 minutes - 311 MB VideoSpeaker: Jared Spool Experience design is no longer a nice-to-have luxury of a few organizations with tons of money and exceptional visionary management. It’s become commonplace for organizations that build products and web sites. Experience Design is a centerpiece of boardroom discussions and quickly becoming a key performance indicator for many businesses. However, you can’t just hire a couple of “experience designers” and tell them, "Go do that voodoo that you do so well." Today’s busin...
Design Games
April 21, 2011 16:44 - 34 minutes - 236 MB VideoSpeaker: Donna Spencer Would you like your design team to collaborate better? Are you looking to gather more valuable insights from your focus groups and interviews? Design games are a fun, technology-neutral way of gathering design insights for your projects. In this presentation, I will show you how to take advantage of design games in many situations, with all types of people, including: - Freelisting, modified card sorting and scavenger hunts: To learn about your users language and ca...
Designing for (and with) New Technologies
April 15, 2011 18:35 - 34 minutes - 231 MB VideoSpeaker: Dan Saffer New technologies, whether they are fancy, high-concept gestural interfaces or something as behind-the-scenes as a new algorithm, require some extra care when they're first being utilized in a new product. This care extends not only in the design process, but also to its introduction and explanation to users. This talk will cover, via case studies from Kicker Studio, what pitfalls to look out for, as well as what opportunities exist in introducing a new technology. We'll ...
Designing with Lenses
December 20, 2010 05:27 - 31 minutes - 216 MB VideoSpeaker: Bill Scott In any field of design, designers can enhance their craft by studying the work of others. Through the careful exercise of breaking down real-world solutions into their underlying principles and patterns, previous lessons can be applied to new sets of problems we encounter. Designing for web interfaces is no different. By necessity we are constantly searching for inspiration and practical guidance in solving the problems we face as designers each day. A powerful approach ...
Upgrade your Mandate
October 29, 2010 21:50 - 40 minutes - 278 MB VideoSpeaker: Peter Merholz User experience practice focuses on interactive screen-based experiences, typically the Web and increasingly mobile. However, the bulk of our customers' lives are away from these screens. As businesses try to embrace the totality of a customer's experience, crossing channels and coordinating touchpoints, they run up against the limits of their organizational structures and processes. In this talk, Peter will reveal the symptoms of a broken organization, and offer meas...