Masters of Scale
730 episodes - English - Latest episode: 10 days ago - ★★★★★ - 3.7K ratingsOn Masters of Scale, iconic business leaders share lessons and strategies that have helped them grow the world's most fascinating companies. Founders, CEOs, and dynamic innovators join candid conversations about their triumphs and challenges with a set of luminary hosts, including founding host Reid Hoffman (LinkedIn co-founder and Greylock partner). From navigating early prototypes to expanding brands globally, Masters of Scale provides priceless insights to help anyone grow their dream enterprise.
Homepage Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
61. How to unite a team, Part 2 w/Angela Ahrendts of Burberry, Apple
May 19, 2020 13:00 - 31 minutes - 29 MBIn Part 2, Angela arrives at Apple, which feels like another planet after her years in fashion. In never-before heard stories, Angela shares how she learned the language of tech (the physical store is the ‘hardware’; the experience inside the ‘software’), then introduces innovations that change the face of Apple retail, from an app (The Loop) that let store managers collaborate to the landmark “Today at Apple” program, building community through free classes inside each Apple store....
58. How to unite a team, Part 2 w/Angela Ahrendts of Burberry, Apple
May 19, 2020 09:00 - 31 minutes - 29 MBIn Part 2, Angela arrives at Apple, which feels like another planet after her years in fashion. In never-before heard stories, Angela shares how she learned the language of tech (the physical store is the ‘hardware’; the experience inside the ‘software’), then introduces innovations that change the face of Apple retail, from an app (The Loop) that let store managers collaborate to the landmark “Today at Apple” program, building community through free classes inside each Apple store....
Special: Future-proofing Verizon, with CEO Hans Vestberg
May 16, 2020 13:00 - 29 minutes - 27.4 MBData streaming, videoconferencing – even phone calls are way up at Verizon amid Covid-19, as digital interaction steps in for IRL. But boom times don't mean easy times for CEO Hans Vestberg, who moved over 100,000 employees remote in two weeks. As coronavirus hit and pressure on the Verizon network skyrocketed, Vestberg split his leadership team in two: one to deal with the specifics of the crisis and one to focus on pursuing present-and-future business goals. From new customer init...
Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg
May 16, 2020 13:00 - 29 minutes - 27.4 MBData streaming, videoconferencing – even phone calls are way up at Verizon amid Covid-19, as digital interaction steps in for IRL. But boom times don't mean easy times for CEO Hans Vestberg, who moved over 100,000 employees remote in two weeks. As coronavirus hit and pressure on the Verizon network skyrocketed, Vestberg split his leadership team in two: one to deal with the specifics of the crisis and one to focus on pursuing present-and-future business goals. From new customer init...
57. Apple's Angela Ahrendts: How to unite a team (Part 1)
May 12, 2020 13:00 - 32 minutes - 29.3 MBThe Apple logo. The iconic Burberry check. These images inspire loyalty of customers and employees alike. But it takes more than a beloved brand to power a company and motivate a team. No one knows this better than Angela Ahrendts, former SVP of retail at Apple, and the former CEO of Burberry. Angela has spent most of her career learning how to imbue those logos with meaning – and support them by down-to-earth, everyday, human connection. Why? Because to unite a team – especially on...
Season 6! Apple’s Angela Ahrendts: How to unite a team
May 12, 2020 13:00 - 32 minutes - 29.3 MBThe Apple logo. The iconic Burberry check. These images inspire loyalty of customers and employees alike. But it takes more than a beloved brand to power a company and motivate a team. No one knows this better than Angela Ahrendts, former SVP of retail at Apple, and the former CEO of Burberry. Angela has spent most of her career learning how to imbue those logos with meaning – and support them by down-to-earth, everyday, human connection. Why? Because to unite a team – especially on...
60. Apple's Angela Ahrendts: How to unite a team (Part 1)
May 12, 2020 13:00 - 32 minutes - 29.3 MBThe Apple logo. The iconic Burberry check. These images inspire loyalty of customers and employees alike. But it takes more than a beloved brand to power a company and motivate a team. No one knows this better than Angela Ahrendts, former SVP of retail at Apple, and the former CEO of Burberry. Angela has spent most of her career learning how to imbue those logos with meaning – and support them by down-to-earth, everyday, human connection. Why? Because to unite a team – especially on...
Rapid Response: Operating in a fishbowl w/Philly 76ers & NJ Devils CEO Scott O’Neil
May 09, 2020 13:00 - 33 minutes - 30.4 MBIn sports, everyone has an opinion on every hire, every trade, every price change. That’s the reality – and also the privilege, says Scott O'Neil, CEO of the Philadelphia 76ers and New Jersey Devils. When the NBA dramatically shut down its season, O'Neil's life changed in a very public way. He faced leadership challenges that include missteps, like the decision (and sudden reversal) of cutting employee salaries, and discoveries, like knowing it’s okay to tap out when you need to rec...
Special: Operating in a fishbowl w/Philly 76ers & NJ Devils CEO Scott O’Neil
May 09, 2020 13:00 - 33 minutes - 30.4 MBIn sports, everyone has an opinion on every hire, every trade, every price change. That’s the reality – and also the privilege, says Scott O'Neil, CEO of the Philadelphia 76ers and New Jersey Devils. When the NBA dramatically shut down its season MID-PLAY, O'Neil's life changed in a very public way. He has faced new leadership challenges that include missteps, like the decision (and sudden reversal) of cutting employee salaries, and discoveries, like knowing it’s ok to tap out when ...
Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku
May 07, 2020 12:58 - 34 minutes - 31.8 MBIn the Covid-19 storm, treating hospital patients requires constant iteration, creative information-sharing, and worst-case-scenario planning. Dr. Bon Ku, an ER physician and director of the Health Design Lab at Jefferson University in Philadelphia, takes us inside the practice and mindset required to perform under extraordinary pressure. He offers on-the-ground business insights we can all learn from, as he looks toward the future and reflects on a possible second wave of infection...
Special: Crisis lessons from inside the ER, with Dr. Bon Ku
May 07, 2020 12:58 - 34 minutes - 31.8 MBIn the Covid-19 storm, treating hospital patients requires constant iteration, creative information-sharing, and worst-case-scenario planning. Dr. Bon Ku, an ER physician and director of the Health Design Lab at Jefferson University in Philadelphia, takes us inside the practice and mindset required to perform under extraordinary pressure. He offers on-the-ground business insights we can all learn from, as he looks toward the future and reflects on a possible second wave of infection...
Rapid Response: Food security in a pandemic, w/Sara Menker of Gro Intelligence
May 05, 2020 12:59 - 29 minutes - 27.4 MBWill the U.S. run out of food? Can the world's food supply chains survive coronavirus? Sara Menker, founder and CEO of Gro Intelligence, which parses 650 trillion agricultural data points daily, shares eye-opening insights based on real-time facts. Learn about the hidden forces that impact what we see on shelves -- and why we might be worrying about the wrong things. Interviewed by editor Bob Safian. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Ma...
Special: Food security in a pandemic, w/Sara Menker of Gro Intelligence
May 05, 2020 12:59 - 29 minutes - 27.4 MBWill the U.S. run out of food? Can the world's food supply chains survive coronavirus? Sara Menker, founder and CEO of Gro Intelligence, which parses 650 trillion agricultural data points daily, shares eye-opening insights based on real-time facts. Learn about the hidden forces that impact what we see on shelves -- and why we might be worrying about the wrong things. Interviewed by editor Bob Safian. Read a transcript of this episode: https://mastersofscale.com/rapidresponse/ Subs...
Rapid Response: On the frontlines of scale: Hospitals, w/Dr. David Skorton, AAMC
May 02, 2020 04:00 - 24 minutes - 22.3 MBHospitals are facing overwhelming challenges they weren’t equipped for – and in many cases, they’re now innovating their way toward solutions. Today we're talking with Dr. David Skorton, CEO of the AAMC, the Association of American Medical Colleges. David isn’t a founder or an entrepreneur but he has a bird’s eye view of what health institutions are grappling with, how they need to rethink the way they operate, and what all of us — in any kind of organization — can learn from this m...
Special: Inside Panera’s pandemic pivot, with CEO Niren Chaudhary
April 30, 2020 12:58 - 30 minutes - 27.8 MBWhat do you do when you can’t serve customers in cafes and carry on business as usual? You try unusual things, says Panera CEO Niren Chaudhary. Forced to close cafes and restructure teams, Panera is leveraging its advantages (like a robust e-commerce system) to launch a slew of initiatives, from Panera Grocery to contactless delivery to Together Without Hunger, providing 500,000 meals to food banks across the U.S. It’s not the same Panera, says Chaudhary, but a Panera that will make...
Rapid Response: Inside Panera’s pandemic pivot, with CEO Niren Chaudhary
April 30, 2020 12:58 - 30 minutes - 27.8 MBWhat do you do when you can’t serve customers in cafes and carry on business as usual? You try unusual things, says Panera CEO Niren Chaudhary. Forced to close cafes and restructure teams, Panera is leveraging its advantages (like a robust e-commerce system) to launch a slew of initiatives, from Panera Grocery to contactless delivery to Together Without Hunger, providing 500,000 meals to food banks across the U.S. It’s not the same Panera, says Chaudhary, but a Panera that will make...
Special: A crisis leadership session with General Stanley McChrystal
April 28, 2020 12:59 - 37 minutes - 34.2 MBEveryone's looking for a box of crisis tricks. But the hard truth is that it simply doesn’t exist, says retired General Stanley McChrystal. Instead of looking for a new style, McChrystal says, lead with the same things that motivate people on a normal basis: Be honest about the path ahead, communicate clearly and build your team up. With calm reassurance, he encourages founders to keep their eyes on the future. Prepare for the post-pandemic world now, so you and your team can spring...
Rapid Response: A crisis leadership session with General Stanley McChrystal
April 28, 2020 12:59 - 37 minutes - 34.2 MBEveryone's looking for a box of crisis tricks. But the hard truth is that it simply doesn’t exist, says retired General Stanley McChrystal. Instead of looking for a new style, McChrystal says, lead with the same things that motivate people on a normal basis: Be honest about the path ahead, communicate clearly and build your team up. With calm reassurance, he encourages founders to keep their eyes on the future. Prepare for the post-pandemic world now, so you and your team can spring...
Rapid Response: Pet adoptions: Up. Delivery business: Up. What that means to Chewy’s Sumit Singh
April 25, 2020 15:13 - 27 minutes - 25.5 MBPet adoptions have soared during the coronavirus lockdown, as people seek companionship and solace. For Chewy, the pet-supply company, that’s driving unprecedented demand. Ultra-rapid growth has its own set of challenges that CEO Sumit Singh is responding to by: hiring (at 13,000 employees, with plans to add another 6,000 to 10,000 by end of year); setting up a COVID task team that meets daily; instituting health and safety checks; rolling out customer-facing innovations in a weeken...
Special: Pet adoptions: Up. Delivery business: Up. What that means to Chewy’s Sumit Singh
April 25, 2020 15:13 - 27 minutes - 25.5 MBPet adoptions have soared during the coronavirus lockdown, as people seek companionship and solace. For Chewy, the pet-supply company, that’s driving unprecedented demand. Ultra-rapid growth has its own set of challenges that CEO Sumit Singh is responding to by: hiring (at 13,000 employees, with plans to add another 6,000 to 10,000 by end of year.); setting up a COVID task team that meets daily; instituting health and safety checks; rolling out customer-facing innovations in a weeke...
Rapid Response: "Neighbors are the frontline of support," w/Nextdoor's Sarah Friar
April 24, 2020 04:00 - 28 minutes - 26.1 MBA neighborhood is more than just the people who share a common address, says Nextdoor CEO Sarah Friar. It’s every space that makes up your daily life. So Nextdoor is jumping in, rolling out new features like Help Maps and Groups so residents can connect and coordinate. Sarah says these products, some new, some in development pre-Covid, all help fulfill Nextdoor’s mission and help neighbors act as the frontline of support for one another. Read a transcript of this episode: https://m...
Rapid Response: Build government back – better, w/Jen Pahlka (Code for America, USDR)
April 23, 2020 20:59 - 37 minutes - 34.3 MBIn the US, local governments are leading the response to COVID-19 – making decisions and gathering data at a speed and scale never before seen. And many of them are asking Jen Pahlka for help. The founder and past chair of Code for America, she co-founded U.S. Digital Response, a nonpartisan group that matches experts with local governments to work on tech, comms and operations. She shares what she's seeing right now – and paints a bold, big-picture vision of what a modern governmen...
Special: Build government back – better, w/Jen Pahlka (Code for America, USDR)
April 23, 2020 20:59 - 37 minutes - 34.3 MBIn the US, local governments are leading the response to COVID-19 – making decisions and gathering data at a speed and scale never before seen. And many of them are asking Jen Pahlka for help. The founder and past chair of Code for America, she co-founded U.S. Digital Response, a nonpartisan group that matches experts with local governments to work on tech, comms and operations. She shares what she's seeing right now – and paints a bold, big-picture vision of what a modern governmen...
Rapid Response: Remote teams as an intentional choice, w/Wences Casares of Xapo
April 22, 2020 04:00 - 15 minutes - 14.5 MBMany of us will be working remotely for a long time to come. So: How do you turn March's temporary scramble into a long-term benefit? Bitcoin pioneer Wences Casares runs a fully distributed company at his unicorn bitcoin startup, Xapo. For Wences, remote work is an intentional choice, one that celebrates the creativity and freedom of being released from geographical boundaries – and turns remote work into a striking advantage. Hear Xapo's battle-tested guidelines for communication s...
Special: Target’s Brian Cornell: “I want to see retail survive this”
April 20, 2020 21:01 - 25 minutes - 23 MBEvery day in a pandemic is different, and that’s true for people and for corporations. CEO Brian Cornell has promised Target will keep its doors open. To do that, Target is becoming "a good student," says Brian, listening to experts, collaborating with CEOs, staying flexible, and meeting daily to make decisions on an ever changing list of priorities, the first of which is to keep both the team and the guests safe. To date, they’ve made a $300 million investment in pay and benefits, ...
Rapid Response: Target’s Brian Cornell: “I want to see retail survive this”
April 20, 2020 21:01 - 25 minutes - 23 MBEvery day in a pandemic is different, and that’s true for people and for corporations. CEO Brian Cornell has promised Target will keep its doors open. To do that, Target is becoming "a good student," says Brian, listening to experts, collaborating with CEOs, staying flexible, and meeting daily to make decisions on an ever changing list of priorities, the first of which is to keep both the team and the guests safe. To date, they’ve made a $300 million investment in pay and benefits, ...
Special: TaskRabbit's Stacy Brown-Philpot: “A pandemic doesn’t see money.”
April 18, 2020 16:57 - 33 minutes - 30.9 MBTaskRabbit remains open for business, says CEO Stacy Brown-Philpot. As the magnitude and severity of the pandemic became clear – and as workers across the U.S. were furloughed and services cut – TaskRabbit leaned into the work they do: providing services to those who need them and empowering Taskers with new opportunities for income, including virtual tasks, and Tasks for Good, which connects vulnerable individuals in need with local volunteer Taskers. TaskRabbit was founded during ...
Rapid Response: TaskRabbit's Stacy Brown-Philpot: “A pandemic doesn’t see money.”
April 18, 2020 16:57 - 33 minutes - 30.9 MBTaskRabbit remains open for business, says CEO Stacy Brown-Philpot. As the magnitude and severity of the pandemic became clear – and as workers across the U.S. were furloughed and services cut – TaskRabbit leaned into the work they do: providing services to those who need them and empowering Taskers with new opportunities for income, including virtual tasks, and Tasks for Good, which connects vulnerable individuals in need with local volunteer Taskers. TaskRabbit was founded during ...
Special: Lyft’s John Zimmer: How to keep an essential business running
April 16, 2020 20:53 - 27 minutes - 25 MBEverything starts with transportation, says John Zimmer, co-founder and president of Lyft. And even though ride sharing is sharply down, transportation remains key – for essential workers and for our supply chain. So Lyft is flexing some new muscles, says John. They recently launched a delivery service so they can help get supplies where they need to go – and put drivers on the road. They’ve also spent over a million dollars on protective equipment so that both drivers and riders ca...
Rapid Response: Lyft’s John Zimmer: How to keep an essential business running
April 16, 2020 20:53 - 27 minutes - 25 MBEverything starts with transportation, says John Zimmer, co-founder and president of Lyft. And even though ride sharing is sharply down, transportation remains key – for essential workers and for our supply chain. So Lyft is flexing some new muscles, says John. They recently launched a delivery service so they can help get supplies where they need to go – and put drivers on the road. They’ve also spent over a million dollars on protective equipment so that both drivers and riders ca...
Rapid Response: A playbook for when "there’s no playbook," w/CEO Ellen Kullman (Carbon, DuPont)
April 14, 2020 04:00 - 27 minutes - 25.2 MBHow do you survive a crisis? You create your own trajectory, says Ellen Kullman. And she knows: In her former role, she became CEO of the chemical engineering giant DuPont in 2008, just ahead of the financial crisis. During those years of straight free fall, Ellen learned how to lead through what seemed like completely devastating circumstances and developed four crisis principles, forged through the fire of experience. She’s putting those to the test now, at the helm of 3D printing...
Rapid Response: Airbnb’s Brian Chesky: "Crisis is pushing us back to our roots"
April 13, 2020 22:03 - 34 minutes - 31.5 MBAs the pandemic hit, Airbnb was preparing for an IPO. Within a matter of days, everything changed dramatically, as travel worldwide screamed to a halt. “I felt like I was captain of a ship and a torpedo hit the side,” says CEO Brian Chesky. Airbnb responded quickly, announcing that they'd override host rules and allow for guest cancellations. They went on to establish a relief fund for hosts, lobby the U.S. Congress to include hosts in the CARES stimulus package; open up a new busin...
Special: Airbnb’s Brian Chesky: "Crisis is pushing us back to our roots"
April 13, 2020 22:03 - 34 minutes - 31.5 MBAs the pandemic hit, Airbnb was preparing for an IPO. Within a matter of days, everything changed dramatically, as travel worldwide screamed to a halt. “I felt like I was captain of a ship and a torpedo hit the side,” says CEO Brian Chesky. Airbnb responded quickly, announcing that they'd override host rules and allow for guest cancellations. They went on to establish a relief fund for hosts, lobby the U.S. Congress to include hosts in the CARES stimulus package; open up a new busin...
Special: Fast pivots for changing needs w/DonorsChoose Charles Best
April 07, 2020 16:21 - 18 minutes - 16.7 MBPeople are altruistic – even more so in times of uncertainty. This is what Charles Best, founder and CEO of DonorsChoose, has learned through 20 years of leading his nonprofit through the terrorist attacks of 9/11, multiple recessions, and now a pandemic. Through it all, he’s learned how to listen what to donors – and grantees – really want, and how to pivot to address changing needs. In the last few weeks DonorsChoose has completely reimagined how it connects grantees with the reso...
Rapid Response: Fast pivots for changing needs w/DonorsChoose Charles Best
April 07, 2020 16:21 - 18 minutes - 16.7 MBPeople are altruistic – even more so in times of uncertainty. This is what Charles Best, founder and CEO of DonorsChoose, has learned through 20 years of leading his nonprofit through the terrorist attacks of 9/11, multiple recessions, and now a pandemic. Through it all, he’s learned how to listen what to donors – and grantees – really want, and how to pivot to address changing needs. In the last few weeks DonorsChoose has completely reimagined how it connects grantees with the reso...
Rapid Response: Relief funding & crowdfunding in a crisis w/Karen Cahn of IFundWomen
April 04, 2020 16:01 - 34 minutes - 31.9 MBWhat are your options for emergency funding in the US? Can you use the U.S. CARES Act to get financial assistance? Should you consider crowdfunding? We talk to Karen Cahn, CEO of IFundWomen, about what you need to know. Who qualifies for the forgivable and traditional loans within this $2.2 trillion stimulus package? Do you have to apply today? How much money could you get? And is a loan a good idea? Karen gives us the details – and makes the case that now is the best time to crowdf...
Special: Relief funding & crowdfunding in a crisis w/Karen Cahn of IFundWomen
April 04, 2020 16:01 - 34 minutes - 31.9 MBWhat are your options for emergency funding in the US? Can you use the U.S. CARES Act to get financial assistance? Should you consider crowdfunding? We talk to Karen Cahn, CEO of IFundWomen, about what you need to know. Who qualifies for the forgivable and traditional loans within this $2.2 trillion stimulus package? Do you have to apply today? How much money could you get? And is a loan a good idea? Karen gives us the details – and makes the case that now is the best time to crowdf...
Rapid Response: Crisis data is the story of our times, says Crisis Text Line founder
April 02, 2020 17:03 - 27 minutes - 24.8 MB"Anxiety," "grief," "mom”: These are the words surfacing at this extreme moment in time. That data comes from Crisis Text Line, whose online counselors are using both empathy and aggregated data to help people through this pandemic. Founder and former CEO Nancy Lublin makes the case for not losing sight of data — especially at extreme moments like this. Crisis Text Line provides free, confidential crisis counseling via text, 24/7 and to help counselors meet the moment, they anonymiz...
Special: Pay attention to crisis data, because it's the story of our times, says Nancy Lublin
April 02, 2020 17:03 - 27 minutes - 25.1 MB"Anxiety," "grief," "mom": these are the words that are coming up at this extreme moment in time. That data comes from Crisis Text Line’s Nancy Lublin, whose online counselors are using both empathy and aggregated data to help people through this pandemic. Crisis Text Line provides free, confidential crisis counseling via text, 24/7. To help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling – and that data is telling them the story ...
Crisis data is the story of our times, says Crisis Text Line founder
April 02, 2020 17:03 - 27 minutes - 24.8 MB"Anxiety," "grief," "mom”: These are the words surfacing at this extreme moment in time. That data comes from Crisis Text Line, whose online counselors are using both empathy and aggregated data to help people through this pandemic. Founder and former CEO Nancy Lublin makes the case for not losing sight of data — especially at extreme moments like this. Crisis Text Line provides free, confidential crisis counseling via text, 24/7 and to help counselors meet the moment, they anonymiz...
Rapid Response: Hourly workers are a ‘hero class’ w/Cue Ball’s Tony Tjan
March 31, 2020 16:58 - 38 minutes - 34.9 MBHourly workers are the 'hero class,' says VC Tony Tjan. And the pandemic is wreaking havoc on their financial stability. At Boston’s Cue Ball Group, Tony’s portfolio includes companies that employ hundreds of nail care workers, cooks and servers, and he's asking: How can we protect hourly workers and help them prepare for an uncertain future? And how can we plan for the long term, when the daily keeps changing? Co-hosted by Masters of Scale editor-at-large Bob Safian. Read a trans...
Special: Hourly workers are a ‘hero class’ w/Cue Ball’s Tony Tjan
March 31, 2020 16:58 - 38 minutes - 34.9 MBHourly workers are the 'hero class,' says VC Tony Tjan. And the pandemic is wreaking havoc on their financial stability. At Boston’s Cue Ball Group, Tony’s portfolio includes companies that employ hundreds of nail care workers, cooks and servers, and he's asking: How can we protect hourly workers and help them prepare for an uncertain future? And how can we plan for the long term, when the daily keeps changing? Co-hosted by Masters of Scale editor-at-large Bob Safian. Read a trans...
Special: First, be human – Thoughts on the crisis from Reid Hoffman
March 26, 2020 22:16 - 33 minutes - 30.9 MBCan you blitzscale when the world grinds to a halt? How do you do right by your team AND your investors? What will the entrepreneurial world look like on the other side of this? In this special episode, our host Reid Hoffman, sits on the other side of the mic, contextualizing the crisis and offering a hopeful viewpoint. Interviewed by editor Bob Safian. Read a transcript of this episode: https://mastersofscale.com/rapidresponse/ Subscribe to the Masters of Scale weekly newsletter ...
Rapid Response: First, be human – Thoughts on the crisis from Reid Hoffman
March 26, 2020 22:16 - 33 minutes - 30.9 MBCan you blitzscale when the world grinds to a halt? How do you do right by your team AND your investors? What will the entrepreneurial world look like on the other side of this? In this special episode, our host Reid Hoffman, sits on the other side of the mic, contextualizing the crisis and offering a hopeful viewpoint. Interviewed by editor Bob Safian. Read a transcript of this episode: https://mastersofscale.com Subscribe to the Masters of Scale weekly newsletter: https://master...
Special: Danny Meyer on the wrenching decision to do layoffs
March 24, 2020 21:38 - 34 minutes - 31.7 MBLast week, Danny Meyer laid off 2,000 people – that's 80 percent of staff at Union Square Hospitality Group, representing 20+ restaurants across the country. It was a heartbreaking decision made with full understanding of the impacts, short and long-term – or as much as can possibly be known in this volatile time. In this special episode, Danny returns to the show to share why and how he acted so quickly, the process he and his team used to make this decision, the impact of the layo...
Rapid Response: Danny Meyer on the wrenching decision to do layoffs
March 24, 2020 21:38 - 34 minutes - 31.7 MBLast week, Danny Meyer laid off 2,000 people – that's 80 percent of staff at Union Square Hospitality Group, representing 20+ restaurants across the country. It was a heartbreaking decision made with full understanding of the impacts, short and long-term – or as much as can possibly be known in this volatile time. In this special episode, Danny returns to the show to share why and how he acted so quickly, the process he and his team used to make this decision, the impact of the layo...
Special: Remote teams with WordPress/Automattic CEO Matt Mullenweg
March 18, 2020 18:30 - 17 minutes - 16.4 MBThe first in a series of special episodes with tools you need RIGHT NOW | Suddenly, many of us are remote workers. As companies radically reimagine their day-to-day in response to the pandemic, we all need to know what Matt Mullenweg has learned: How to thrive as a successful remote team. As founder of Automattic (creators of WordPress etc), Matt runs a 1000-person team that’s almost entirely remote. How do they do it? Matt shares his best practices here. It won't sound like our typ...
Rapid Response: Remote teams, w/WordPress/Automattic CEO Matt Mullenweg
March 18, 2020 18:30 - 17 minutes - 16.4 MBThe first in a series of special episodes with tools you need RIGHT NOW | Suddenly, many of us are remote workers. As companies radically reimagine their day-to-day in response to the pandemic, we all need to know what Matt Mullenweg has learned: How to thrive as a successful remote team. As founder of Automattic (creators of WordPress etc.), Matt runs a 1,000-person team that’s almost entirely remote. How do they do it? Matt shares his best practices here. It won't sound like our t...
59. How to start a revolution, w/Bitcoin pioneer Wences Casares (Xapo)
February 27, 2020 20:00 - 15 minutes - 14.5 MBWhat if your idea is so radical that people have trouble grasping what it is — or even believing it won't harm them? Every founder believes their product is revolutionary – and the more revolutionary their product, the more reassuring they’ll need to be to get consumers on board. No one knows this better than Wences Casares, the trailblazing entrepreneur credited with bringing crypto to Silicon Valley (and convincing Reid himself). With his unicorn startup Xapo, a Bitcoin wallet, We...
56. How to start a revolution, w/Bitcoin pioneer Wences Casares (Xapo)
February 27, 2020 20:00 - 36 minutes - 33.3 MBWhat if your idea is so radical that people have trouble grasping what it is — or even believing it won't harm them? Every founder believes their product is revolutionary – and the more revolutionary their product, the more reassuring they’ll need to be to get consumers on board. No one knows this better than Wences Casares, the trailblazing entrepreneur credited with bringing crypto to Silicon Valley (and convincing Reid himself). With his unicorn startup Xapo, a Bitcoin wallet, We...