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KnowTechTalk

191 episodes - English - Latest episode: 3 months ago -

00:00.23 seconds : CLICK! or TAP! That's how long it takes to lose all of your information these days.There is more information stored on cell phones and computers than ever before, and it is much more important than it used to be. Know Tech Talk host Barbara Paluszkiewicz is known for her ability to present highly technical information in a clear and easy to understand manner, educating business owners and executives on how to keep their business data SAFE and SOUND. Data breaches, Cyber-Attacks and Business Continuity are hot topics these days and you'll hear guests that have a massive impact in how they assist technology professionals protect and secure YOUR business. You will learn what every small business owner must know about how to keep their company data and information safe.

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Episodes

Ep. 19 - Cyber Security: How To Be Protected Against The Unauthorized Use of Electronic Data With Al Alper From Cyber Guard

February 22, 2019 19:56 - 34 minutes - 17.8 MB

How to protect yourself against the unauthorized use of electronic data. Barb talks with Al Alper CEO if Cyberguard 360, a Cybersecurity company about security solutions and services that are used to predict, prevent, detect, monitor, respond and report cyber threats to help. 

Ep. 19 - Cyber Security: How To Be Protected Against The Unauthorized Use of Electronic Data with Al Alper From Cyber Guard

February 22, 2019 19:56 - 34 minutes - 17.8 MB

How to protect yourself against the unauthorized use of electronic data. Barb talks with Al Alper CEO if Cyberguard 360, a Cybersecurity company about security solutions and services that are used to predict, prevent, detect, monitor, respond and report cyber threats to help. 

Ep. 19 - How To Be Protected Against The Unauthorized Use of Electronic Data With Al Alper

February 22, 2019 19:55

How to protect yourself against the unauthorized use of electronic data. Barb talks with Al Alper CEO if Cyberguard 360, a Cybersecurity company about security solutions and services that are used to predict, prevent, detect, monitor, respond and report cyber threats to help. 

Ep. 18 - How To Decrease Customer Service Complaints and Increase Customer and Employee Retention With Stephen Spiegel From CrewHu

January 28, 2019 19:28 - 20 minutes - 11.5 MB

Stephen and Barb talk about how to establish a positive vibe within your business’ culture. How to ensure there are good vibrations experienced by employees and customers. The vibe of your business culture is determined by how different levels of staff communicate with one another as well as how employees interact with clients or customers. Sometimes the hardest part of work  is the emotional labour involved in getting the job done. So if you are happy and you know it, clap you hands, But...

Ep. 18 - How To Decrease Customer Service Complaints and Increase Customer and Employee Retention with Stephen Spiegel From CrewHu

January 28, 2019 19:28 - 20 minutes - 11.5 MB

Stephen and Barb talk about how to establish a positive vibe within your business’ culture. How to ensure there are good vibrations experienced by employees and customers. The vibe of your business culture is determined by how different levels of staff communicate with one another as well as how employees interact with clients or customers. Sometimes the hardest part of work  is the emotional labour involved in getting the job done. So if you are happy and you know it, clap you hands, But...

Ep. 17 - How To Know If Your Computers Are Being Watched Or Targeted By Hackers With Kyle Hanslovan From Huntress

November 08, 2018 20:29 - 21 minutes - 19.7 MB

There is mounting evidence supporting lurking hackers and intruders are testing out new gimmicks to get access to the data within your business' computer network.  If you've ever been a victim of ransomware, or data erasing tragedy you can't help but have that lingering feeling or question yourself, "Am I Safe, Are They Gone" Kyle Hanslovan and Barb talk about how to avoid, find an detect intrusion within your computer network.

Ep. 17 - How To Know If Your Computers Are Being Watched Or Targeted By Hackers with Kyle Hanslovan From Huntress

November 08, 2018 20:29 - 21 minutes - 19.7 MB

There is mounting evidence supporting lurking hackers and intruders are testing out new gimmicks to get access to the data within your business' computer network.  If you've ever been a victim of ransomware, or data erasing tragedy you can't help but have that lingering feeling or question yourself, "Am I Safe, Are They Gone" Kyle Hanslovan and Barb talk about how to avoid, find an detect intrusion within your computer network.

Ep. 16 - How To Use Hostage Negotiation Skills To Solve Business Negotiation Problems with Brandon Voss of The Black Swan Group

November 08, 2018 17:35 - 36 minutes - 33.4 MB

Brandon Voss talks with Barb about having guided conversations of influence when everyone is being emotional and has their own agenda.  Whether it's over email, phone, or in person what is the sequence and structure of communication that enables everyone to feel good about an agreement.

Ep. 16 - How To Use Hostage Negotiation Skills To Solve Business Negotiation Problems With Brandon Voss

November 08, 2018 17:35 - 36 minutes - 33.4 MB

Brandon Voss talks with Barb about having guided conversations of influence when everyone is being emotional and has their own agenda.  Whether it's over email, phone, or in person what is the sequence and structure of communication that enables everyone to feel good about an agreement.

Ep. 16 - How To Use Hostage Negotiation Skills To Solve Business Negotiation Problems With Brandon Voss of The Black Swan Group

November 08, 2018 17:35 - 36 minutes - 33.4 MB

Brandon Voss talks with Barb about having guided conversations of influence when everyone is being emotional and has their own agenda.  Whether it's over email, phone, or in person what is the sequence and structure of communication that enables everyone to feel good about an agreement.

Ep. 15 - The Ultimate Guide To Endpoint Protection with Jay Ryerse From Continuum

November 08, 2018 16:23 - 21 minutes - 19.3 MB

A cybercrime is the only crime where the victim is also part of the attack. Think about it, it was YOUR computer that was used. Jay Ryerse and Barb Paluszkiewicz talk about what and where the important data is in your computer network. Learn who is getting hacked these days and what you can do to make sure its not you or your computer or your employees or your company.  

Ep. 15 - The Ulimate Guide To Endpoint Protection With Jay Ryerse From Continuum

November 08, 2018 16:23 - 21 minutes - 19.3 MB

A cybercrime is the only crime where the victim is also part of the attack. Think about it, it was YOUR computer that was used. Jay Ryerse and Barb Paluszkiewicz talk about what and where the important data is in your computer network. Learn who is getting hacked these days and what you can do to make sure its not you or your computer or your employees or your company.  

Ep. 15 - The Ultimate Guide To Endpoint Protection With Jay Ryerse From Continuum

November 08, 2018 16:23 - 21 minutes - 19.3 MB

A cybercrime is the only crime where the victim is also part of the attack. Think about it, it was YOUR computer that was used. Jay Ryerse and Barb Paluszkiewicz talk about what and where the important data is in your computer network. Learn who is getting hacked these days and what you can do to make sure its not you or your computer or your employees or your company.  

Ep. 14 - Everything You Need To Know About Your Website And SEO with Scott Millar From IT Rockstars

November 07, 2018 17:09 - 33 minutes - 30.9 MB

Scott Millar from IT Rock Stars and Barb Paluszkiewicz talk about everything you need to know about your company's  website and how to leverage your website, social media and google for marketing. Scott helps company’s get a competitive with their online marketing initiatives by streamlining their website and media requirements and helps take the headache out of growing a business’s web presence.

Ep. 14 - Everything You Need To Know About Your Website And SEO With Scott Millar From IT Rockstars

November 07, 2018 17:09 - 33 minutes - 30.9 MB

Scott Millar from IT Rock Stars and Barb Paluszkiewicz talk about everything you need to know about your company's  website and how to leverage your website, social media and google for marketing. Scott helps company’s get a competitive with their online marketing initiatives by streamlining their website and media requirements and helps take the headache out of growing a business’s web presence.

Ep. 13 - The Ultimate Password Management Guide with Dan Wensley From Passportal

October 18, 2018 19:16 - 26 minutes - 24.2 MB

You know you’re guilty of it: using the same password for everything. So People get rid of your sticky notes and post its. Reach into your desk drawer and rip up that list of username and passwords. Barbara Paluszkiewicz talks with Dan Wensley, President of Passportal about Password Management and How To REMEMBER Your Passwords on KNOW Tech Talk.

Ep. 13 - The Ultimate Password Management Guide With Dan Wensley From Passportal

October 18, 2018 19:16 - 26 minutes - 24.2 MB

You know you’re guilty of it: using the same password for everything. So People get rid of your sticky notes and post its. Reach into your desk drawer and rip up that list of username and passwords. Barbara Paluszkiewicz talks with Dan Wensley, President of Passportal about Password Management and How To REMEMBER Your Passwords on KNOW Tech Talk.

Ep. 12 - The Dangers of Fraud and Cyber Crime with Karim Bardai and Nick Ibbott of York Regional Police

September 17, 2018 16:37 - 40 minutes - 37.2 MB

Can You Pass A Fraud Test? What do you do when you realize you have been a victim of an IT SCAM? Barbara Paluszkiewicz talks with Detective Karim Bardai of York Region's Organized Crime Bureau Major Fraud Unit and Detective Nick Ibbott Cybercrime and Technical Data Recovery Unit. If you are a victim of a cyber crime, please contact your LOCAL Municipalities Police Department.

Ep. 12 - The Dangers of Fraud and Cyber Crime With York Regional Police

September 17, 2018 16:37 - 40 minutes - 37.2 MB

Can You Pass A Fraud Test? What do you do when you realize you have been a victim of an IT SCAM? Barbara Paluszkiewicz talks with Detective Karim Bardai of York Region's Organized Crime Bureau Major Fraud Unit and Detective Nick Ibbott Cybercrime and Technical Data Recovery Unit. If you are a victim of a cyber crime, please contact your LOCAL Municipalities Police Department.

Ep. 12 - The Dangers of Fraud and Cyber Crime With York Regional Police

September 17, 2018 16:37 - 40 minutes - 37.2 MB

Can You Pass A Fraud Test? What do you do when you realize you have been a victim of an IT SCAM? Barbara Paluszkiewicz talks with Detective Karim Bardai of York Region's Organized Crime Bureau Major Fraud Unit and Detective Nick Ibbott Cybercrime and Technical Data Recovery Unit. If you are a victim of a cyber crime, please contact your LOCAL Municipalities Police Department.

Ep. 12 - The Dangers of Fraud and Cyber Crime With Karim Bardai and Nick Ibbott of York Regional Police

September 17, 2018 16:37 - 40 minutes - 37.2 MB

Can You Pass A Fraud Test? What do you do when you realize you have been a victim of an IT SCAM? Barbara Paluszkiewicz talks with Detective Karim Bardai of York Region's Organized Crime Bureau Major Fraud Unit and Detective Nick Ibbott Cybercrime and Technical Data Recovery Unit. If you are a victim of a cyber crime, please contact your LOCAL Municipalities Police Department.

Ep. 11 - How To Use Social Media To Drive Traffic To Your Business Pages With Chris Wiser From Wiser Agency

September 10, 2018 18:51 - 30 minutes - 13.8 MB

Barb and Chris talk about the top strategies for driving traffic to your business pages through Social Media. How to leverage Google, Facebook and LinkedIn for your business. We also discuss hosting traffic on Landing Page Platforms. 

Ep. 11 - How To Use Social Media To Drive Traffic To Your Business Pages with Chris Wiser From Wiser Agency

September 10, 2018 18:51 - 30 minutes - 13.8 MB

Barb and Chris talk about the top strategies for driving traffic to your business pages through Social Media. How to leverage Google, Facebook and LinkedIn for your business. We also discuss hosting traffic on Landing Page Platforms. 

Ep. 10 - How To Use A Computer Network Map To Make Your I.T. FAST With Alex Hoff From Auvik

August 22, 2018 20:58 - 20 minutes - 9.85 MB

Barb talks with Alex Hoff about how to manage what you can't see in your computer network.You will learn and "KNOW" what a good network map is, and why it is so important to managing a network. Alex Hoff is the co-founder and VP of product and sales at Auvik Network, located here in Waterloo Ontario Canada, and he talks about the most efficient ways to manage computer network infrastructure.

Ep. 10 - How To Use A Computer Network Map To Make Your I.T. FAST with Alex Hoff From Auvik

August 22, 2018 20:58 - 20 minutes - 9.85 MB

Barb talks with Alex Hoff about how to manage what you can't see in your computer network.You will learn and "KNOW" what a good network map is, and why it is so important to managing a network. Alex Hoff is the co-founder and VP of product and sales at Auvik Network, located here in Waterloo Ontario Canada, and he talks about the most efficient ways to manage computer network infrastructure.

Ep. 8 - How To Be IT Savvy In Your Business with Matt Pillar From Channel Executive

August 13, 2018 18:44 - 27 minutes - 12.5 MB

Barb talks with Matt Pillar about how IT people stay in the 'KNOW' amongst themselves and how to be IT Business Savvy. Matt Pillar has been a B2B trade publication editor and content creator for 18 years. Prior to launching Channel Executive magazine in 2017, he served as chief editor of Integrated Solutions for Retailers and Business Solutions magazines. His current projects, including Channel Executive magazine, VARinsights.com, and MSPinsights.com, are peer-driven mediums dedicated to ...

Ep. 8 - How To Be IT Savvy In Your Business With Matt Pillar From Channel Executive

August 13, 2018 18:44 - 27 minutes - 12.5 MB

Barb talks with Matt Pillar about how IT people stay in the 'KNOW' amongst themselves and how to be IT Business Savvy. Matt Pillar has been a B2B trade publication editor and content creator for 18 years. Prior to launching Channel Executive magazine in 2017, he served as chief editor of Integrated Solutions for Retailers and Business Solutions magazines. His current projects, including Channel Executive magazine, VARinsights.com, and MSPinsights.com, are peer-driven mediums dedicated to ...

Ep. 7 - How To Keep Your Personal Information Secure Online And Offline with Sean Higgins From Herjavec Group

July 12, 2018 18:31 - 26 minutes - 24.2 MB

Hey Folks! Welcome to Know Tech Talk with Barb. Tips Advice and Consulting for your Business's IT. Whether you are storing or disposing data learn how to keep all your data and information on your business networks safe and secure. Today Barb Paluszkiewicz chats with Sean Higgins, CTO of Herjavec Group, which was founded in 2003 by Robert Herjavec, Sean and George Frempong. Herjavec Group is the largest, independent, information security company. In the Canadian Best Selling book, Driven, ...

Ep. 7 - How To Keep Your Personal Information Secure Online And Offline With Sean Higgins From Herjavec Group

July 12, 2018 18:31 - 26 minutes - 24.2 MB

Hey Folks! Welcome to Know Tech Talk with Barb. Tips Advice and Consulting for your Business's IT. Whether you are storing or disposing data learn how to keep all your data and information on your business networks safe and secure. Today Barb Paluszkiewicz chats with Sean Higgins, CTO of Herjavec Group, which was founded in 2003 by Robert Herjavec, Sean and George Frempong. Herjavec Group is the largest, independent, information security company. In the Canadian Best Selling book, Driven, ...

Ep. 6 - Business Continuity For Your VoIP Phones with Tim Conkle From Cytracom

June 28, 2018 16:00 - 16 minutes - 17.6 MB

Hey Folks! Welcome to Know Tech Talk with Barb. Tips, Advice and Consulting for your Business’s IT. I am your host Barb Paluszkiewicz, and for those of you taking notes Paluszkiewicz is spelled the exact way it sounds Paluszkiewicz:) Today we're talking about how to how to create a computer –telecommunications disaster recovery plan aka business continuity plan for your business phone system. Keeping your phones safe and secure because very few business can continue operating without their...

Ep. 6 - Business Continuity For Your VoIP Phones With Tim Conkle From Cytracom

June 28, 2018 16:00 - 17 minutes - 17.7 MB

Hey Folks! Welcome to Know Tech Talk with Barb. Tips, Advice and Consulting for your Business’s IT. I am your host Barb Paluszkiewicz, and for those of you taking notes Paluszkiewicz is spelled the exact way it sounds Paluszkiewicz:) Today we're talking about how to how to create a computer –telecommunications disaster recovery plan aka business continuity plan for your business phone system. Keeping your phones safe and secure because very few business can continue operating without their...

Ep. 5 - How to Keep Your Business And IT Systems Safe & Secure With Tony Leggio From SOPHOS

June 15, 2018 14:00 - 17 minutes - 16.4 MB

Network security has been forced to evolve, as attacks have shifted from attacking the network directly to infecting systems inside the network, typically by exploiting vulnerabilities in applications and servers; or by taking advantage of social engineering to gain a foothold through email and compromised websites. Over time, organizations have been forced to add additional network security appliances to their network perimeter for intrusion prevention, web filtering, anti-spam and remote a...

Ep. 5 - How to Keep Your Business And IT Systems Safe & Secure with Tony Leggio From SOPHOS

June 15, 2018 14:00 - 17 minutes - 16.4 MB

Network security has been forced to evolve, as attacks have shifted from attacking the network directly to infecting systems inside the network, typically by exploiting vulnerabilities in applications and servers; or by taking advantage of social engineering to gain a foothold through email and compromised websites. Over time, organizations have been forced to add additional network security appliances to their network perimeter for intrusion prevention, web filtering, anti-spam and remote a...

Ep. 4 - Endpoint Protection - The New & Improved Antivirus with Brian Coffey From Webroot

June 15, 2018 13:09 - 23 minutes - 23.6 MB

Endpoint Protection - The new and improved antivirus! You may think that you have Antivirus software, and you may remember installing it or paying for it to be installed… but when was the last time you updated your Antivirus software subscription?  Today Brian Coffey chats with Barb Paluszkiewicz about threat intelligence, and how antivirus has evolved to keep up with the latest virus' and malware.

Ep. 4 - Endpoint Protection - The New & Improved Antivirus With Brian Coffey From Webroot

June 15, 2018 13:09 - 23 minutes - 23.6 MB

Endpoint Protection - The new and improved antivirus! You may think that you have Antivirus software, and you may remember installing it or paying for it to be installed… but when was the last time you updated your Antivirus software subscription?  Today Brian Coffey chats with Barb Paluszkiewicz about threat intelligence, and how antivirus has evolved to keep up with the latest virus' and malware.

Ep. 3 - How To Identify Problems In Your Computer Network With Matthew Koenig From Rapid Fire Tools

June 15, 2018 01:36 - 19 minutes - 18 MB

Everyone wants their computers to work, and more often than not we don’t really “how” it all works, except when it breaks or you are looking at cutting back on expenses. Today's show Barb Paluszkiewicz interviews Matthew Koenig from Rapid Fire Tools. Mathew is the Director of North American Sales for RapidFire Tools.  He travels educating IT consultants and MSP’s companies about the different network assessment and scanning tools used to identify why companies are having the problems that ...

Ep. 3 - How To Identify Problems In Your Computer Network with Matthew Koenig From Rapid Fire Tools

June 15, 2018 01:36 - 19 minutes - 18 MB

Everyone wants their computers to work, and more often than not we don’t really “how” it all works, except when it breaks or you are looking at cutting back on expenses. Today's show Barb Paluszkiewicz interviews Matthew Koenig from Rapid Fire Tools. Mathew is the Director of North American Sales for RapidFire Tools.  He travels educating IT consultants and MSP’s companies about the different network assessment and scanning tools used to identify why companies are having the problems that ...

Ep. 2 - All About Dark Web Monitoring And Identity Theft with Kevin Lancaster From ID Agent

June 15, 2018 01:09 - 32 minutes - 31.6 MB

Small and mid-sized businesses are experiencing high levels of risk of breach,  with so many web-based platforms like HubSpot, LinkedIn, Smart home platforms, and so many more, it is typical for most of us to create logins to these with our business email address. So when an employee uses the same password for business and personal or mixes their business email with their personal lives  how does that impact your business? We have a great show lined up today and we have Kevin Lancaster CE...

Ep. 2 - All About Dark Web Monitoring And Identity Theft With Kevin Lancaster From ID Agent

June 15, 2018 01:09 - 32 minutes - 31.6 MB

Small and mid-sized businesses are experiencing high levels of risk of breach,  with so many web-based platforms like HubSpot, LinkedIn, Smart home platforms, and so many more, it is typical for most of us to create logins to these with our business email address. So when an employee uses the same password for business and personal or mixes their business email with their personal lives  how does that impact your business? We have a great show lined up today and we have Kevin Lancaster CE...

Ep. 1 - How To Keep All Your Data Safe & Secure That's Stored Everywhere With Rob Rae From Datto

June 11, 2018 21:01 - 24 minutes - 22.4 MB

Hey Folks! Welcome to Know Tech Talk with Barb. Tips, Advice and Consulting for your Business’s IT.  There is more data stored on cell phones and computers than ever before and the data is much more important than it used to be. How do you keep it all safe, especially when you can lose it all in a click?  We have a great show lined up today and we have Rob Rae from Datto. Rob is the VP of business development at Datto, he is a Mississauga Native and now travels the world on behalf of Datto...

Ep. 1 - How To Keep All Your Data Safe & Secure That's Stored Everywhere with Rob Rae From Datto

June 11, 2018 21:01 - 24 minutes - 22.4 MB

Hey Folks! Welcome to Know Tech Talk with Barb. Tips, Advice and Consulting for your Business’s IT.  There is more data stored on cell phones and computers than ever before and the data is much more important than it used to be. How do you keep it all safe, especially when you can lose it all in a click?  We have a great show lined up today and we have Rob Rae from Datto. Rob is the VP of business development at Datto, he is a Mississauga Native and now travels the world on behalf of Datto...