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Group Practice Tech

138 episodes - English - Latest episode: 1 day ago -

Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices. 

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Episodes

Episode 417: What You Should Know About HIPAA Covered Entity Status

May 17, 2024 12:00 - 20 minutes - 15.7 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we explain the ins and outs of who is considered a covered entity in a group practice context.   We discuss covered transactions; common reasons why practice owners believe they’re not a covered entity; how long covered entity status lasts; why it matters to follow HIPAA, regardless of covered entity status; Safe Harbor; and a reframe for ...

Episode 416: What You Need to Know and Do Under HIPAA if Your Practice Uses an Outside Biller

May 10, 2024 12:00 - 27 minutes - 19.1 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we’re answering a question we frequently get: What are the HIPAA considerations when you have an outside biller for your group practice?   We discuss the threat landscape scenario of outside billing; whether you need a BAA with your biller; who should provide the BAA; what should and shouldn’t be in a BAA; and the difference between a Serv...

Episode 415: [Tech Tips] VPNs, Password Managers, and HIPAA

May 03, 2024 12:00 - 17 minutes - 14.3 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we share HIPAA considerations regarding VPNs and password managers for group practice owners.   We discuss if you need a BAA with your VPN service or your password management program; the conduit exception; how VPNs work; practice provided services vs personal services; and our specific product recommendations for VPNs and password manager...

Episode 414: An Interview with Maureen Werrbach on the Accountability Equation Part 2 of 2

April 26, 2024 12:00 - 45 minutes - 16.8 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we’re joined by Maureen Werrbach from The Group Practice Exchange to continue our conversation about staff accountability.   We discuss how to set your practice apart for new hires; the cyclical nature of group practice ownership; diversifying services; teletherapy vs. in person practice; community marketing; salary vs. commission based pa...

Episode 413: An Interview with Maureen Werrbach on the Accountability Equation Part 1 of 2

April 19, 2024 12:00 - 45 minutes - 16.9 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we’re joined by Maureen Werrbach from The Group Practice Exchange to talk about accountability in group practice.   We discuss how Maureen’s Accountability Equation and how it helps group practices grow; accountability as an ongoing process; effective coaching as a leader; the five A’s of the Accountability Equation; understanding the role...

Episode 412: Staff HIPAA Training in Year 2, and Beyond

April 12, 2024 12:00 - 16 minutes - 12.8 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we chat about how to approach staff HIPAA training after the first year.   We discuss why we don’t recommend using the same training year after year (and why our system doesn’t allow it); the trainings we typically recommend for year one and why; the trainings we recommend for year two and after and why; and why now is a particularly good ...

Episode 411: Cybersecurity Performance Goals

April 05, 2024 12:00 - 18 minutes - 14.6 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we explain the cybersecurity goals as outlined by Health and Human Services (HHS) in light of the upcoming HIPAA Security Rule changes.   We discuss the different categories of goals that are outlined; being proactive so your practice is ready when changes come; the essential goals HHS has outlined and what they mean; the encouraged goals ...

Episode 410: Upcoming HIPAA Security Rule Changes

March 29, 2024 12:00 - 10 minutes - 8.34 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we give group practice owners a heads up about upcoming changes to the HIPAA Security Rule.    We discuss what the focus of these rule changes will be; why the changes are happening; steps you can take to be proactive about HIPAA changes; and PCT’s practical tools to help you get on top of things in a manageable way.   Listen here: ...

Episode 409: The Forthcoming Return of Random HIPAA Audits

March 22, 2024 12:00 - 13 minutes - 11.4 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.   In our latest episode, we share ways to be proactive in light of the news that random HIPAA audits are returning.   We discuss why there’s still no HIPAA police; the function of these random audits; where the gaps in compliance have been historically; what auditors will likely be looking for; the importance of risk analyses, risk mitigation plans, and policies &...

Episode 408: Smart Notebooks – HIPAA Considerations and Risks

March 15, 2024 12:00 - 20 minutes - 16.7 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain why smart notebooks cannot be used in therapy practices. We discuss why smart notebooks are popular; how smart notebooks work and why they’re in HIPAA’s scope; risk exposure; device security and hardening; communicating to clinicians that these devices are not HIPAA compatible; ways to support documentation processes that are HIPAA comp...

Episode 407: Change Healthcare Cyber Attack – the Impact

March 08, 2024 13:00 - 15 minutes - 12.7 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss the recent Change Healthcare cyber attack and its impact for group practices. We cover what we know and what we don’t know yet; resources to help you take practical steps; how many people are impacted by this breach; the ongoing investigations; ransomware attacks; who is liable for this incident; maintaining operational continuity; and ...

Episode 406: Key Takeaways from the HIPAA Regulators Annual Reports

March 01, 2024 20:35 - 30 minutes - 23.6 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we summarize what group practice owners should know about the Office of Civil Rights Annual Reports to Congress and explain how understanding them can inform risk management. We discuss the compliance report from the Office of Civil Rights (OCR); how complaints filed were resolved; compliance reviews vs. audits; reframing the (very common) fear of...

Episode 405: Teletherapy – Cross-Jurisdictional Practice & Licensure Compacts Updates

February 23, 2024 13:00 - 24 minutes - 19.1 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re exploring what group practice owners should know about cross-jurisdictional practice in the age of teletherapy. We discuss the shifting landscape of cross-jurisdictional practice; different licensure compacts to be aware of; applying for privileges to practice under licensure compacts; telehealth training requirements; service and payment pa...

Episode 404: HIPAA-friendly Texting – What You Need to Know

February 16, 2024 13:00 - 28 minutes - 23 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re covering the fundamentals of texting in group practice.  We discuss HIPAA compliance as a process, not a product; secure and non-secure text messaging; client requested alternative communications; how to use SMS texting in a compliance compatible way; what to have in place with your phone service provider; what to do about personal phone ser...

Episode 403: Device Safe Harbor --Why it's Essential for Your Practice

February 12, 2024 20:40 - 21 minutes - 17 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain how and why to get Safe Harbor in place on your group practice devices.  We discuss what Safe Harbor means; the HIPAA Breach Notification Rule; the security measures that are the cornerstones of Safe Harbor; different ways PHI can end up on devices, even when using cloud based services; and the PCT resources available to help secure you...

Episode 402: HIPAA Considerations for Smartwatches

February 02, 2024 13:00 - 18 minutes - 14.2 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re covering what you need to know about HIPAA and your smartwatch. We discuss common questions we get from group practice leaders about smartwatches; the limitations of smartwatch security; whether smartwatches should be included as BYOD registered devices; potential issues with smartwatch notifications; and security measures to put in place fo...

Episode 401: When Email Goes Awry, How to Prevent the Most Common Source of HIPAA Breaches

January 26, 2024 13:00 - 28 minutes - 23.2 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we talk about ways to prevent HIPAA email breaches in a group practice setting. We discuss common email-related breaches we see for group practices; email and PHI; large vs. small breaches; the implications of having a HIPAA breach; policies and procedures to mitigate email errors; how to send mass client notifications securely; settings to have i...

Episode 345: Medicare Provider Decisions: Enrolling (or Opting Out), Billing, Documentation, Audits & More

January 05, 2024 13:00 - 53 minutes - 45.2 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Gabrielle Juliano-Villani, LCSW about navigating Medicare considerations as a mental health provider. We discuss fears and misconceptions around being a Medicare provider; upsides to being a Medicare provider; how opting in and out of Medicare works with multiple providers; what the enrollment process entails and where people get trip...

Episode 344: [A Year in Review] The Big Stories of 2023

December 29, 2023 13:00 - 27 minutes - 21.5 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re looking back on some of the major developments that impacted the group practice landscape this year.  We discuss artificial intelligence and how it’s impacting providers; ethical and clinical considerations for AI use; LPC and MFT eligibility as Medicare providers in 2024, and opting out if that’s applicable; third party tracking on practice...

Episode 343: Breach Reporting, What You Need to Know and Do if Your Practice Had a Breach in 2023

December 22, 2023 13:00 - 27 minutes - 21.9 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain steps to take if your therapy practice had a HIPAA breach this year.  We discuss normalizing breaches emotionally; what constitutes a breach; the breach reporting timeframe; what the breach reporting process consists of; what to expect in terms of a response for a breach report; things regulators love to see in a breach report; the impo...

Episode 342: Getting Your GFEs into Gear for 2024

December 15, 2023 13:00 - 17 minutes - 13.7 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss what you need to get your annual Good Faith Estimates (GFEs) ready for clients. We discuss best practices for providing Good Faith Estimates for long term recurring care including: whether clients need to sign their GFEs; dissemination of information vs creating a contractual bond; how to provide GFEs to clients; how to document GFEs; w...

Episode 341: 5 Tips for Tidying Things up in Your Practice at the End of the Year

December 07, 2023 13:00 - 39 minutes - 32 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re talking about ways to start 2024 off with an optimized and fortified group practice.  We discuss starting the new year on a solid foundation; reviewing current group practice systems and tech stacks; ensuring your team has the training they need; checking devices and device security; risk analysis and mitigation; reviewing policies and proce...

Episode 340: BAA Basics Part 2

November 17, 2023 13:00 - 27 minutes - 22.9 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re answering frequently asked questions about Business Associate Agreements, or BAAs. We discuss who should be providing the BAA; evaluating whether a service provider can meet group practice needs; performing due diligence as the HIPAA responsible party; red flags to watch out for; templates we recommend; and when you need a confidentiality ag...

Episode 339: BAA Basics – What You Need to Know

November 10, 2023 13:00 - 28 minutes - 23.1 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re diving into Business Associate Agreements (BAAs) for group practice owners. We discuss what a BAA is; who is considered a business associate; how to execute and enforce a BAA; documenting BAAs; evaluating if a BAA is sufficient; why a HIPAA statement is not a replacement for a BAA; precedent for enforcement action from the Office of Civil Ri...

Episode 338: Why Risk Analysis Is a Fundamental Requirement (Highlights From the OCR)

November 03, 2023 12:00 - 28 minutes - 23.8 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re sharing why risk analysis is essential for mental health providers, inspired by a recent webinar from the Office of Civil Rights (OCR).  We discuss the core mandate of the HIPAA Security Rule; how risk analysis is essential to safeguarding PHI; conceptualizing the lifecycle of PHI in your practice; how often to do a risk analysis; written po...

Episode 337: Trusting the Cloud

October 27, 2023 12:00 - 11 minutes - 9.74 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re answering a question we get asked frequently: can we trust the cloud? We discuss the benefits of using a HIPAA appropriate cloud service; what we mean when we talk about the cloud; outsourcing expertise, as well as liability and responsibility; how to trust something when you don’t know how it works; and how to educate yourself about data se...

Episode 336: What's *Actually* Sufficient When it Comes to Policies and Procedures

October 20, 2023 12:00 - 21 minutes - 18.2 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we talk about what policies and procedures you need in group practice. We discuss why this process is confusing; the difference between a HIPAA clause in an employment contract and specific security policies and procedures; why having policies is helpful (and pitfalls when policies aren’t in place); our customizable templates to help you develop H...

Episode 335: PCI DSS, the 'HIPAA' of Handling Credit Cards

October 13, 2023 12:00 - 17 minutes - 14.2 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re talking about the security standards that go along with accepting credit cards in your therapy practice. We discuss PCI DSS (Payment Card Industry Data Security Standard) compliance and where it is applicable; what payment processors handle; documentation; not handling or storing the full payment information for clients; the different types ...

Episode 334: Brushing Up On Teletherapy Skills

October 06, 2023 12:00 - 15 minutes - 12.2 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re offering up a refresher on teletherapy skills.  We discuss the American Telemedicine Association (ATA) standards; our clinical staff teletherapy training (which includes a video presentation skills section); teletherapy considerations for home workspaces; our Remote Workspace Center which has step by step tutorials for a secure home office; ...

Episode 333: Integrating Antivirus Protection

September 29, 2023 12:00 - 10 minutes - 8.38 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain what group practice owners need to know about antivirus protection. We discuss what implementing antivirus software actually entails; who needs antivirus software; resources for free antivirus software for Windows and Mac; the importance of regularly updating security software; what is the responsibility of the group practice; whether a...

Episode 332: To BYOD or Not To BYOD

September 22, 2023 12:00 - 27 minutes - 22.1 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re talking about Bring Your Own Device policies for group practices. We discuss pros and cons of BYOD for group practice; allowing team members to use their preferred operating system to increase efficiency and reduce errors; standards for device security; endpoint management software; personal smartphone use; BYOD in the context of client care...

Episode 331: What Personal Services *Can* Your Staff Use?

September 15, 2023 12:00 - 14 minutes - 12 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we dive into the HIPAA Conduit Exception Rule to explore what personal services are okay for group practice staff to use.  We discuss security circles; which services are generally prohibited; the HIPAA Conduit Exception Rule; what qualifies as a HIPAA conduit; email services; phone services; home internet services; VPNs; and mobile hotspots. ...

Episode 330: An Audio Replay of the Terms and Conditions Panel: What Every Therapist Needs to Know

September 08, 2023 12:00 - 1 hour - 53 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. Our latest episode is an audio replay of our recent panel with ZynnyMe and Ström Consulting on what therapists need to be aware of regarding terms and conditions. We discuss the red flags from Simple Practice’s new T&Cs; Zoom’s updated T&Cs; the differences in these two situations; the impacts of certain T&Cs; steps to evaluate services for meeting needs as well as trus...

Episode 329: HIPAA Considerations When Migrating From One EHR To Another

August 18, 2023 12:00 - 23 minutes - 18.6 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we address questions regarding migrating from one EHR to a new EHR and the HIPAA security considerations that need to be taken into account when doing so. We discuss the process of migrating and importing demographic data from one EHR to another; device encryption and the importance of a secure device while migrating highly sensitive data; how to use Go...

Episode 328: Reading the Fine Print, Part One: What You Need to be Aware of When it Comes to T&Cs and BAAs

August 10, 2023 19:44 - 32 minutes - 25.4 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss due diligence with Terms & Conditions and Business Associate Agreements, particularly with the recent updates to Simple Practice and Zoom.   We cover common pitfalls we see around accepting Terms & Conditions (T&Cs); what’s required for a HIPAA compliant Business Associate Agreement (BAA); how to evaluate a BAA; Simple Practice’s revamp...

Episode 327: [Practical HIPAA] How to Actually fit HIPAA into your Practice Life

August 04, 2023 12:00 - 41 minutes - 33.1 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share tips on how to demystify what HIPAA compliance means for you and your practice. We discuss making compliance accessible and manageable instead of overwhelming; compliance as an ongoing process and set of behaviors; distributing the HIPAA workload; focusing on what you’re doing well already; tips for engaging with HIPAA compliance on an on...

Episode 326: [Practice Management] How Policies & Procedures Help Your Practice Stay Consistent & Effective

July 28, 2023 12:00 - 22 minutes - 18.4 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we take a shame-free look at policies and procedures and why they’re beneficial to have in place.  We discuss using in practice behavior to inform policies & procedures; risk analysis; the benefits of having everything written down; how to decide where to start; reducing cognitive overhead and burnout; being prepared for security incidents; HIPAA ...

Episode 325: [Tech Tips] What You Need to Know About Google’s Mail Merge/Bulk Sending Option

July 14, 2023 12:00 - 14 minutes - 11.3 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss whether Google’s mail merge feature is appropriate for therapists to send mass communications.  We discuss our advice on using the BCC field (don’t do it!); how Google’s mail merge function works; what’s covered under Google’s BAA; calculating risk; the impacts of a HIPAA breach; and behavioral measures vs. technical measures for reduci...

Episode 324: [Interview] Patrick Casale of All Things Private Practice on Intentional Leadership & Practice Management

June 30, 2023 12:00 - 44 minutes - 37.3 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we talk with Patrick Casale from All Things Private Practice about leading with intentionality in group practice.  We discuss intentions behind starting a group practice; skills that going into being a good leader and practice owner; moving forward from mistakes; making values-based decisions; encouraging job satisfaction and preventing burnout; h...

Episode 323: [HIPAA] Google Ads, Tracking, and HIPAA

June 23, 2023 12:00 - 18 minutes - 15 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we talk about the challenges of utilizing Google Ads in group practice from a HIPAA perspective.  We discuss maintaining steady referrals post-pandemic; guidance from the Office of Civil Rights (OCR); balancing keeping care accessible with ethical marketing; our recommendation for Google Ads support for therapists; normalizing the discomfort of no...

Episode 322: [Tech Tips] Considerations for AI Use in Your Group Practice

June 09, 2023 12:00 - 20 minutes - 16.5 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we're talking about AI use in a group practice setting. We discuss the ways that AI can impact group practices; risk analysis considerations; ways that AI is already utilized that you may not be aware of; setting explicit policies around AI; vetting whether AI services have access to PHI; steps to take when implementing HIPAA appropriate AI servic...

Episode 321: [Compliance] Record Retention & HIPAA Requirements

May 30, 2023 20:10 - 25 minutes - 20.7 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat about record retention requirements, both under HIPAA and under state law.  We discuss the record retention requirement for HIPAA; the actual client medical record requirements under state law; the difference between documentation of HIPAA compliance activities and maintaining client records; considerations for destroying records, (paper a...

Episode 320: [Interview] Interns, AI, and More: An Interview with Tara Sanderson

May 19, 2023 12:00 - 56 minutes - 40.8 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we have an insightful conversation with group practice owner + supervisor extraordinaire, Dr. Tara Sanderson, about supervision, artificial intelligence, and leadership. We discuss leveraging technology and systems for supervision; seeking supervision or consultation throughout your career; features of good supervision; supervision as risk analysi...

Episode 319: [Contracts] Potential Prohibition on Non-Compete Clauses

May 12, 2023 12:00 - 15 minutes - 12.7 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we talk about the proposed new rule from the FTC that would ban non-compete clauses in contracts for workers. We discuss how non-competes tend to operate in group practice; considerations if you have a non-compete in place; how clients experience non-competes; client autonomy and care outcomes; the enforceability of non-compete clauses; non-compet...

Episode 318: [PSA] What You Need to Know if Your Practice Texts – the Texting Campaign Registry

May 07, 2023 21:00 - 13 minutes - 10.8 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. Our latest episode is a public service announcement about the Texting Campaign Registry and what therapists need to know.  We discuss why the Texting Campaign Registry (TCR) exists; who the TCR applies to (all businesses that send texts in any form); how to register through your phone carrier or service provider; what happens when you don’t register your business; and ...

Episode 317: [Compliance] Can Clients Waive the Need for HIPAA Compliance?

May 05, 2023 21:00 - 31 minutes - 24.9 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we explain why clients cannot waive the need for HIPAA compliance.  We discuss misconceptions that stem from non-enforcement for parts of the HIPAA Security Rule during the federal Public Health Emergency; who needs a BAA; the protections BAAs provide for the HIPAA Covered Entity; client’s rights to request non-secure communications; client’s righ...

Episode 316: [Legal] Contractor Clinicians – What You Need to Know for HIPAA Compliance & Employment Law

April 21, 2023 12:00 - 20 minutes - 17 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we cover a common area of confusion for group practice owners – contractor clinicians.  We discuss covered entities; HIPAA policies and procedures; IRS factors of control for contractors vs employees; the ABC test to determine classification; contracting as a business to business relationship; acting as a Managed Services Organization (MSO); Busin...

Episode 315: [Tech Tips] Phone Service & HIPAA Compliance Updates

April 14, 2023 12:00 - 16 minutes - 13.4 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re talking about HIPAA compliance with phone services in group practice.  We discuss VoIP, cellular, and landline services; what is subject to the HIPAA Security Rule; how to get a BAA with your phone service provider; phone service providers we recommend; porting phone numbers; managing phone service for a team; and implications for the end of...

Episode 314: [Tech Tips] WiFi & Network Security – What You Need to Know to Protect Your Practice

April 07, 2023 12:00 - 25 minutes - 21 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we take a look at WiFi in group practice settings and what group practice owners should know to keep their practices safe.  We discuss risks, both classic and new, around WiFi and network security; whether it’s ever okay to connect to unsecured networks on a device that handles PHI; ways to mitigate risk and to be proactive; good cyber hygiene; se...

Episode 313: [HIPAA] Compliance Considerations for Your Practice Website

March 31, 2023 12:00 - 34 minutes - 27.3 MB

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we take a look at how to keep established and potential client info safe and secure on your website.  We discuss the BetterHelp debacle and lessons we can learn from it; contact forms on websites; what qualifies as PHI; where PHI gets collected through websites; how to set up a secure contact form; HIPAA friendly vs. secure email communication; re...