Group Practice Tech
139 episodes - English - Latest episode: 5 days ago -Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices.
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Episodes
Episode 313: [HIPAA] Compliance Considerations for Your Practice Website
March 31, 2023 12:00 - 34 minutes - 27.3 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we take a look at how to keep established and potential client info safe and secure on your website. We discuss the BetterHelp debacle and lessons we can learn from it; contact forms on websites; what qualifies as PHI; where PHI gets collected through websites; how to set up a secure contact form; HIPAA friendly vs. secure email communication; re...
Episode 312: [Teletherapy News] Updates on Inter-State Compacts, Parity Laws, and the PHE Ending
March 24, 2023 12:00 - 34 minutes - 28.8 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share a potpourri of updates on inter-state compacts, parity laws, the end of the PHE, and positive developments in the fight against VC backed mental healthcare companies. We discuss: where the current Social Work Compact legislation stands the status of additional inter-state compacts implications for multi-state practices advocacy...
Episode 311: [Compliance] HIPAA Training for your Team - Requirements and Best Practices
March 17, 2023 12:00 - 42 minutes - 35.8 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re busting myths about HIPAA training requirements for group practices. We discuss training requirements in terms of the Privacy Rule and Security Rule (and the distinctions between them); when training is required; suggestions to keep training uniform; what resources are available for you and your teams; utilizing tools that are already in you...
Episode 310: [Practice Management] Helpful and Important Tips for Good Faith Estimates
March 10, 2023 13:00 - 17 minutes - 14.2 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we offer some helpful tips for Good Faith Estimates, or GFEs. We discuss the No Surprises Act; where to provide a Good Faith Estimate; who gets a GFE; when to provide a GFE to clients; notices vs. contracts; how to list your rates and estimated costs; GFE dispute processes; documenting GFEs; how often to update GFEs; client education; what to do ...
Episode 309: [Compliance & Practice Management] PHE Ending, What You Need To Know And Do For Your Practice To Be Ready
March 03, 2023 10:00 - 32 minutes - 26.4 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we’re talking about the end of the public health emergency in the US as well as what you need to know and do for your practice to be ready. We discuss when the public health emergency will end (May 11th); which video conferencing platforms can be used going forward; getting clients comfortable with new software; updated considerations for phone s...
Episode 308: [Risk Management] Unlocking the Mysteries and Benefits of a Risk Analysis with PCT
February 24, 2023 13:32 - 35 minutes - 29.3 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we dive deep on the process of HIPAA security risk analysis in a group practice context. We discuss why risk analysis is overwhelming; reframing the way you consider risk analysis; remembering what you are doing right; the recent annual report to Congress from HHS and the Office of Civil Rights (OCR); general requirements for a risk analysis; how ...
Episode 307: [Practice Management] Burnout Management for Leadership & Teams -- How to be Sustainable & Secure, with Gabrielle Juliano-Villani
January 26, 2023 21:39 - 36 minutes - 30.6 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, Liath chats with group practice consultant Gabrielle Juliano-Villani about burnout prevention for group practice leaders. We discuss Gabrielle’s background in group practice; the importance of a holistic approach; whether burnout is inevitable; building a balanced life; managing burnout for group practice leaders; getting clear on boundaries and expecta...
Episode 306: [Tech Tips & Security Awareness] LastPass Data Breach, What You Need to Know and Do
January 13, 2023 13:00 - 25 minutes - 21 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we discuss the recent LastPass password manager data breach and what impacted users can do. We discuss the extent of the breach; options for LastPass users (changing all of your passwords, switching to a different service); being wary of phishing attacks after data breaches; security reminders; spotting social engineering attacks; creating strong passw...
Episode 305: [Tech Tips] What's the Deal with Google's new "Client Side Encryption" for Gmail?
December 30, 2022 13:00 - 19 minutes - 16.1 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we dig into Google’s new email feature, client side encryption within Google Workspace. We discuss what client side encryption really is; who will have access to this new feature; whether it meets the application needs for mental health group practices; TLS, or transport layer security; what to have in place with clients before sending email; and email...
Episode 304: [Regulatory Changes] 2023 Practice Primer on Regulatory Changes & What Your Practice Needs to do for Compliance
December 23, 2022 13:00 - 53 minutes - 44.1 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we chat with Eric Ström, JD PhD LMHC to give you a preview on what regulatory changes to expect in 2023 and how to confidently navigate your practice through them. We discuss shocking HHS guidance on remote communication technologies and BAAs; phone companies that offer BAAs; traditional phone services vs. VOIP services; enforcement policies; providing...
Episode 303: [Tech Tips] Remote & Mobile Workspace Considerations for You and Your Team
December 03, 2022 13:00 - 26 minutes - 21.2 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, Liath and Evan offer both security and practical considerations for remote workspaces. We discuss working remotely during holidays; work life balance; network security considerations; untrusted networks as a public health issue; how to beef up network security; guest networks; VPN pros and cons; mobile hotspots; balancing security and connectivity for c...
Episode 302: [Recruiting & Growth] How Incorporating Interns & Supervisees into Your Group Practice can be the Solution to the Recruitment & Hiring Challenge, with Dr. Tara Sanderson
November 26, 2022 13:00 - 53 minutes - 43.7 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, Liath chats with Dr. Tara Sanderson about overcoming hiring challenges by bringing on interns and supervisees (legally and ethically) to your group practice. We discuss training the next generation of practitioners; meeting the present demand for care; cohort style group practice model vs longer term models; getting paid by insurance for supervisees an...
Episode 301: Remembering & Celebrating the Great Roy Huggins
November 19, 2022 13:00 - 45 minutes - 33.2 MBWelcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech. In our latest episode, we share memories of our beloved Roy Huggins, founder of PCT, whom we unexpectedly lost in November 2021. The Person Centered Tech team wanted to take the time to share our fond remembrance of him, and to hear from folks in our community, as Roy enriched so many of our lives. Please join us as we remember and celebrate Roy. Listen here: https://pers...
Episode 223 [Practice Management] The PCT Way, What It Is and Why It Works
November 19, 2021 13:00 - 1 hour - 47.8 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about The PCT Way. We discuss how we developed The PCT Way; simplifying HIPAA compliance needs; minimizing financial cost as well as time, energy, anxiety, and cognitive overhead; meeting your practice needs and client needs in a way that’s efficient and reliably HIPAA compliant; systems vs. frameworks; solo vs. group practice needs; sy...
Episode 222 [Practice Management] Best Tips to Find Professional Services to Grow Your Practice with guest Uriah Guilford
October 29, 2021 12:00 - 52 minutes - 43.1 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking with Uriah Guilford of The Productive Therapist about helping therapists find the tools they need to be successful. We discuss Uriah’s business directory for therapists and its origins, how to pick the right service for your needs, common mistakes therapists make when choosing service providers, how good support is life-changing, focusi...
Episode 221: [Payment Methods] Zelle, Paypal, and Venmo; Are They "HIPAA Compliant?"
October 22, 2021 12:00 - 23 minutes - 19 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about payment processors like Zelle, Paypal, and Venmo. We discuss the term “HIPAA compliant”; compliance as a process; using “compliant” products in a noncompliant way; our favorite example, Google Workspace; unencrypted email; special HIPAA exceptions, like the conduit exception; the exception for payment processing; making informed c...
Episode 220: [Advocacy] Fighting the Amazons of Mental Health Practice
October 15, 2021 12:00 - 34 minutes - 27.4 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we discuss the fight for the future of mental health private practice. We chat about the Amazons of mental health, qualitative differences in care for group practices and mental health platforms, whether group practice is less viable right now, minute mental health, the therapeutic relationship, consumer choice, differentiating your practice from wha...
Episode 219 [Distress Less] There's No Such Thing as the HIPAA Police
October 08, 2021 12:00 - 29 minutes - 24.1 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about fear-mongering around HIPAA compliance. We discuss the HIPAA police and why people think they’re real, the consequences of noncompliance, the Office of Civil Rights (OCR), approaching security from a fear-based perspective vs a practical perspective, what to do when there’s a breach of information, how disclosures frequently happe...
Episode 218 [Workforce Management] Sanity Tips for the "Great Resignation"
October 01, 2021 12:00 - 44 minutes - 36.1 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about ways to manage the onboarding and offboarding processes in group practice. We discuss why therapists + practice leaders in particular are burned out right now, why so many folks are going out on their own, how HIPAA is involved in onboarding and offboarding, the HIPAA Security Rule, access to PHI, background checks, due diligence...
Episode 217 [Practice Profitability] Tips to Grow and Manage Stress with Julie Herres from GreenOak Accounting
September 24, 2021 12:00 - 54 minutes - 42.7 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about stress management and money with Julie Herres from GreenOak Accounting. We discuss overwhelm, stress cycles, why things are so stressful for group practice owners right now, private practice trends, time vs. money, ways to manage increased stresses, business health and money from a holistic perspective, hiring challenges, managing...
Episode 216: [Tech Tips] Internet Security at Home, in The Office, and On The Go
September 03, 2021 12:00 - 22 minutes - 18.1 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about using the internet securely wherever you are. We discuss what an internet connection actually is, vulnerabilities in network connections, network security, guest networks, physical security of network hardware, Virtual Private Networks (VPNs), avoiding lag time with a VPN, using personal devices, cellular hotspots, and our course ...
Episode 215: [Workforce Management] Smooth and Easy Workforce Resourcing Tools
August 27, 2021 12:00 - 34 minutes - 26.8 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about internal systems that can help optimize and streamline your group practice. We discuss our new Facebook group (which is full of resources), Loom as a tool to share information, uniformity in training and resourcing, replicating and delegating, Google Workspace, intra sites to organize resources, creating practice culture virtually,...
Episode 214: [Teletherapy] Will Zoom be a Recidivist? Great Software Options for your Video Sessions
August 20, 2021 12:00 - 33 minutes - 27.3 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about software options for video sessions. We discuss Roy’s current stance on Zoom, security + legal concerns with Zoom, positives to the increased scrutiny of regulators, improvements that have been made, alternatives to Zoom for group practice owners, important features to consider when choosing video software, Google Meet, Microsoft ...
Episode 213 [Practice Management] Common Challenges and Effective Solutions for Communication Needs in Group Practice
August 13, 2021 12:00 - 53 minutes - 42.8 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about communication challenges that come up in group practice. We discuss meeting the modern client where they are; the evolution of services to help client communication; client portals; functionality, affordability, and efficiency; the security circle; common security challenges with phone, text, and email services; confidentiality is...
Episode 212: [Teletherapy] Cross-State Practice Confusion May Be a Sign of the Times
August 06, 2021 12:00 - 27 minutes - 21.6 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about some confusing new legislation out of Connecticut, and why it matters to group practices everywhere. We discuss new telehealth legislation passed in Connecticut, difficulties with getting clarification from Connecticut officials about what the new law means, miscommunication about new laws, what’s reasonable vs. what’s correct, le...
Episode 211 [Payment Parity] Telehealth Justice - New Hope out of Illinois
July 30, 2021 12:00 - 22 minutes - 17.1 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about HB 3308, new legislation out of Illinois, and why it matters for group practice owners everywhere. We discuss payment parity, telehealth justice, mass scaling of telehealth through companies like Talkspace and BetterHelp, the cheapening of telehealth, clinicians making up the difference, client choice, the nuances of HB 3308, and ...
Episode 210: [Practice Management] The HIPAA Problem with Therapist Directories, and What to Do About It
July 23, 2021 12:00 - 21 minutes - 15.5 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about therapist directories and HIPAA. We discuss the benefits of directories, improving access to care, measuring success, tracking referrals in directories, facilitating connections through directories themselves, directories collecting + storing PHI, business associate agreements (BAAs), who has to comply with HIPAA, misconceptions a...
Episode 209 [Teletherapy] Exciting News about Cross-State Practice
July 16, 2021 12:00 - 31 minutes - 24.9 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about some positive developments we’ve seen in state rules about cross-jurisdictional practice. We discuss grace periods; not making assumptions; the quickly changing rules of cross-state practice; incentives to make sure clinicians are practicing legally; insurance repercussions; practice wide procedures and protocols; specific state e...
Episode 208 [Teletherapy] Update on Cross-State Practice as State Public Health Emergencies End
July 09, 2021 12:00 - 30 minutes - 24 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about what’s new with cross-state practice provisions as states end their public health emergencies. We discuss temporary cross-state practice provisions during covid, pandemic mobility, ending temporary provisions, the future of workplace culture, continuity of care, what it means when public health emergencies end, what group practic...
Episode 207: [Teletherapy] Is Teletherapy Certification Really Necessary?
July 02, 2021 12:00 - 48 minutes - 37.2 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about teletherapy certification. We discuss getting paid for teletherapy, what state licensing boards say about teletherapy certification or training, certification vs competence, teletherapy policies and procedure manuals, insurance company trends, training and competence as values of the therapy profession, why we have a teletherapy c...
Episode 206: [Getting Paid] Navigating Teletherapy Insurance Billing in a Post-COVID Future, with Barbara Griswold LMFT
June 25, 2021 12:00 - 42 minutes - 32 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking with Barbara Griswold of Navigating the Insurance Maze about teletherapy billing in the post-COVID future. We discuss what’s new with insurance billing, getting services covered during the pandemic, the struggle with getting up to date info on client benefits, talking to clients about losing telehealth coverage, single case agreements, ...
Episode 205: [Getting Paid] Fight the Cheapening of Telehealth
June 18, 2021 12:00 - 29 minutes - 23 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re ready to fight against the cheapening of telehealth, and we’re asking you to join us. We discuss companies like Talkspace and BetterHelp, insurance providers, why group practice owners are concerned about these platforms, the shortage of therapists, making therapy cheap, impacts to quality of care, companies trying to scale mental health treat...
Episode 204: [Protecting your Practice] How to Know What You Don't Know, with Guests Daniel Mayer and Melissa Wesner
June 11, 2021 12:00 - 56 minutes - 45 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about protecting your practice with Daniel Mayer and Melissa Wesner. We discuss the lack of legal resources for group practice owners, how Dan and Melissa started their podcast, what they don’t teach you in grad school, the importance of knowing what you don’t know, getting solid sources of information, spending money where it’s importan...
Episode 203: [Returning from Covid] The Future of Telemental Health for *Your* Practice
June 04, 2021 12:00 - 56 minutes - 45.2 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about the future of telemental health for group therapy practices. We discuss solidifying growth and looking toward the future, trying to find stability, making decisions that work for your specific practice, insurance coverage for telemental health, new federal legislation, phone sessions, tools and systems for functionality and securit...
Episode 202: [Returning from Covid] Preparing for the New, "New Normal," Requiring Vaccines and Masks
May 28, 2021 12:00 - 28 minutes - 23.9 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about returning to the office post-Covid and whether or not you can require vaccines and masks. We discuss the recently updated CDC guidelines, effectively communicating with clinicians and clients, the intensity of emotion related to vaccination status and masking, local regulations for healthcare clinics, managing pushback from client...
Episode 201: [Big Choices] EHR Selection and the "Open Notes" Rule
May 21, 2021 12:00 - 39 minutes - 31.5 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about choosing an EHR system and the information blocking (“Open Notes”) rule. We discuss how information blocking and HIPAA are different, which systems are covered by the new rule, how to know if switching systems makes sense, what the new rule enforces and what it doesn’t, coming cultural shifts in the way we use healthcare services,...
Episode 148: [Sacred Stories] HIPAA Security "Whys" from a PCT Consultant, Liz Knutsen
April 16, 2021 12:00 - 41 minutes - 32.2 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, Liath is joined by Liz Knutsen, one of our PCT Consultants, to talk about why we care about HIPAA security and risk management. We discuss the sacredness of keeping information private; we compare security practices to inoculation; the likelihood and impact of a breach; having a “why” that keeps us going; breaking down the compliance process into bit...
Episode 147 [Practice Management] Addressing and Alleviating Burnout for You and Your Team
April 09, 2021 12:00 - 29 minutes - 23.7 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, Liath is joined once again by Evan Dumas, a consulting team member at PCT, to chat about burnout. We discuss how the pandemic has accelerated burnout, myths about burnout, systemic burnout, creating a culture of well-being for your team as care providers, other-serving vs self-serving, practical ways to address burnout, vulnerability, creating collab...
Episode 146: [HIPAA Compliance Fundamentals] A Person-Centered Risk Analysis
April 02, 2021 12:00 - 37 minutes - 29.9 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, Liath talks with Evan Dumas, one of our consulting team members at PCT, about risk analysis. We discuss HIPAA security risk analysis, the practical utility of risk analysis, taking the judgment out of risk analysis, taking the fear out of HIPAA, the pandemic increasing feelings of vulnerability from a security perspective, reducing anxiety and overwhe...
Episode 145: [Tech Strategies] The Silver Lining of the Cloud
March 26, 2021 12:00 - 32 minutes - 26.4 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, Liath talks with Evan Dumas, one of the consulting team members at PCT, about utilizing the cloud in HIPAA appropriate and functionally impactful ways to reduce risk in group practice. We discuss local storage, cloud storage and maintaining availability of PHI, why you can trust cloud services and other third parties, the practical benefits of cloud ...
Episode 144 [Tech Comfort] Reframing Technology as a Tool in Service of Your Clients and Practice
March 13, 2021 13:00 - 29 minutes - 22.8 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, Liath talks with Evan Dumas, one of the consulting team members at PCT, about establishing a more positive relationship with tech as a practice tool. We discuss developing comfort with technology, sitting with tech discomfort, where tech discomfort comes from, how tech can meet functionality needs while not being a security problem, approaching techn...
Episode 143: [Vendor Management] Opening the Gates for Outside Helpers
March 05, 2021 13:00 - 34 minutes - 28.5 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about bringing in outside helpers to your group practice. We discuss different types of outside help you can get (biller, VA, intake coordinator, etc.), Business Associate Agreements, establishing boundaries, service level agreements, access credentials, device security, scenarios where this agreement could come in handy, and we go thro...
Episode 142: [Legal-Ethical] Clients' Rights of Access to Records
February 26, 2021 13:00 - 28 minutes - 23.4 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about clients’ rights of access to records. We discuss catching up to rights of access norms as mental health clinicians, mainstream awareness of clients’ rights, GDPR (European privacy law), privacy as a human right, psychotherapy notes/process notes, how things vary state to state, your right to withhold records, records in couples an...
Episode 141: [Tech Selection] Recipes for Practice Efficiency and HIPAA Compliance
February 12, 2021 13:00 - 33 minutes - 27.6 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about choosing services that are holistically beneficial for group practice + support HIPAA compliance. We discuss facilitating and supporting HIPAA compliance, selecting tech that meets the needs of you + your team, how having systems that meet the needs of your practice can support HIPAA compliance, security circles, Business Associat...
Episode 140: [New Regulations] The Future of Record-Keeping in Mental Health
February 05, 2021 13:00 - 35 minutes - 30.3 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about new record-keeping regulations that will be impactful for group practice owners. We discuss client rights of access to records, mental health privacy/confidentiality vs medical privacy/confidentiality, contexts for writing notes, open notes, ONC certified EHRs, information blocking, how to think about records going forward, the fut...
Episode 139: [Business Growth] Growing Your Practice With Maureen Werrbach
January 15, 2021 13:00 - 42 minutes - 31.2 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking with Maureen Werrbach from The Group Practice Exchange about expanding to meet the increased need for mental health services right now. We discuss the increase in demand for help during COVID-19, clinicians starting their own solo practice, what sets your practice apart, defining and building practice culture, supervision, building your...
Episode 138: [Practice Management] Managing Remote Offices the HIPAA-Friendly Way
January 08, 2021 13:00 - 40 minutes - 32.9 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about how to manage remote offices in your group practice in a way that's HIPAA-friendly. We discuss why we’re talking about remote offices again, being proactive vs. being reactive, developing up a standardized process for setting up a remote office, registering remote offices, accountability, team culture, boundaries, restricted areas...
Episode 137: [Practice Management] Important Update on Open Notes/Information Blocking for Group Practice Owners
December 18, 2020 13:00 - 29 minutes - 23.3 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about the information blocking rule that will go into effect on April 5, 2021. We discuss how the rule applies to clinicians, the open notes rule (aka information blocking), psychotherapy notes, practice management systems, certified EHR systems, switching systems, client’s rights of access, harm exceptions, buffer time, cost-benefit an...
Episode 136: [Remote Team Leadership] Home for the Holidays
December 11, 2020 13:00 - 46 minutes - 38.9 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about wassails and holiday carols. Kidding! We’re talking about how to manage your team remotely. We discuss managing standard of care in different environments, key components to have in place in environments where there’s client info, home and mobile offices, restricted areas and escort-only areas, enforcing privacy at home, locking u...
Episode 135: [Teletherapy] Recording Online Sessions: Do’s and Don’ts
December 04, 2020 13:00 - 41 minutes - 27.5 MBWelcome solo and group practice owners! We are Liath Dalton and Roy Huggins, your co-hosts of Person Centered Tech. In our latest episode, we’re talking about recording teletherapy sessions. We discuss whether clients can record on their end, keeping recordings secure, adding recordings to client files, consents to have in place, informed consent for recording, recording in-person vs. recording teletherapy, supervision via teletherapy, screen capture software, documentation, the availab...